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Child care center 

Starling International Child Care and Learning Complex

1784 Starling Drive, Henrico, VA 232292.6· 45 reviews
licensed capacity
180
open each week
5 days

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Licensed by the stateInspection record

About

About Starling International Child Care and Learning Complex

Starling International Child Care and Learning Complex is a licensed child care center in Henrico, Virginia. It is licensed by the state, for up to 180 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 6:30 AM to 6:30 PM. It describes its programs: after-school care, infant care, preschool and summer camp. It says it provides meals.

Virginia Department of Education, Office of Child Care Health and Safety made 16 visits in the last 3 years and cited 13 rules across 5 of them. The visit list, in the state's words, is below.

InfantsBefore- and after-schoolSummer campMeals providedAccepts child care subsidyOpens before 7 AMNAEYC accredited

Ages served: infants, toddlers, preschoolers and school-age children

From the state license
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
6:30 AM to 6:30 PM
Licensed capacity
180 children

Hours

Hours

MondayToday6:30 AM to 6:30 PM
Tuesday6:30 AM to 6:30 PM
Wednesday6:30 AM to 6:30 PM
Thursday6:30 AM to 6:30 PM
Friday6:30 AM to 6:30 PM
SaturdayNot listed
SundayNot listed
From the state license

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license
ProgramsAfter-school care, infant care, preschool, summer camp and toddler care
CurriculumThe Creative Curriculum
EnrichmentSwimming in indoor pool, weekly music lessons
Daily lifeMeals provided; Snacks provided. Potty training: Two's classroom supports potty-training. Extended care: After-school program open during public school closures
SafetyOutdoor playground
Child care subsidyAccepts state child care subsidiesFrom the state license
TransportationTransportation (picks children up from local elementary schools)
AccreditationNAEYC accredited
MoreFounded 1995
Licensed capacity180 childrenFrom the state license
A daycare without an item may still offer it; ask.

Cost

Tuition and costs

Starling International Child Care and Learning Complex has not listed its tuition.

Ask the daycare for its ratesIt has not listed its tuition.

State record

Inspection reports for Starling International Child Care and Learning Complex

License

Status
Licensed and operating
License type
License (Two Year)
Capacity
180 children
Ages
Infants, toddlers, preschoolers and school-age children
License number
#1106023
See the state's record

Summary

16 visits in the last 3 years · Last visit Jun 26, 2026: no rules cited

Rules cited on 9 of 16 visits · 13 rules in all

  • Health, medication and illness 4
  • Records and paperwork 3
  • Supervision and ratios 3
  • Safe sleep 1
  • Transportation 1
  • Safety and hazards 1

For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 26 visits
  1. Jun 26, 2026InspectionNo rules cited
  2. Jan 16, 2026Inspection1 rule cited
    • Records and paperwork

      8VAC20-780-60-A

      “The facility shall have a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Child 6, enrolled for 2 weeks, has diagnosed food allergies but did not have a written allergy action plan on file.”
  3. Jan 16, 2026Inspection1 rule cited
    • Records and paperwork

      8VAC20-780-60-A

      “The facility shall have a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Child 6, enrolled for 2 weeks, has diagnosed food allergies but did not have a written allergy action plan on file.”
  4. Dec 22, 2025VisitNo rules cited
  5. Sep 23, 2025Complaint investigation2 rules cited
    • Health, medication and illness

      8VAC20-780-80-B Complaint related: No

      “The center shall inform the department's representative as soon as practicable, but not to exceed two business days, of any injury to a child that occurs while the child is under the supervision of the center and requires outside medical attention. On 8/26/2025, a child sustained an injury on the playground and received outside medical attention. The center did not report the injury to the Department as required.”
    • Health, medication and illness

      8VAC20-780-550-P Complaint related: No

      “The center shall maintain a written record of children's serious and minor injuries in which entries are made the day of occurrence. An injury report for a serious injury that occurred on site on 8/26/2025 could not be located at the center for the inspector on 9/23/2025.”
  6. Jun 24, 2025Inspection2 rules cited
    • Records and paperwork

      8VAC20-780-80-A

      “Repeat violation: For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. At approximately 11:45 a.m. on 6/24/2025, there were 14 children present in the twos room, but only 11 were marked present on the attendance record. There were 14 children present in the older 2s room, but only 12 were marked present on the attendance record.”
    • Safe sleep

      8VAC20-780-570-B

      “Bottles shall not be used while the child is in his designated sleeping location. In the twos room, 2 children were observed with bottles while lying down on their cot, the designated sleeping location.”
  7. Jun 24, 2025Inspection2 rules cited
    • Records and paperwork

      8VAC20-780-80-A

      “Repeat violation: For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. At approximately 11:45 a.m. on 6/24/2025, there were 14 children present in the twos room, but only 11 were marked present on the attendance record. There were 14 children present in the older 2s room, but only 12 were marked present on the attendance record.”
    • Safe sleep

      8VAC20-780-570-B

      “Bottles shall not be used while the child is in his designated sleeping location. In the twos room, 2 children were observed with bottles while lying down on their cot, the designated sleeping location.”
  8. Jan 30, 2025InspectionNo rules cited
  9. Jan 30, 2025InspectionNo rules cited
  10. Jun 27, 2024Inspection1 rule cited
    • Records and paperwork

      8VAC20-780-80-A

      “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. At approximately 11:00 a.m. on 6/27/2024, there were 15 children present in the twos room, but only 13 were marked present on the attendance record.”
Show 16 earlier visits
  1. Jun 27, 2024Inspection1 rule cited
    • Records and paperwork

      8VAC20-780-80-A

      “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. At approximately 11:00 a.m. on 6/27/2024, there were 15 children present in the twos room, but only 13 were marked present on the attendance record.”
  2. Mar 5, 2024InspectionNo rules cited
  3. Feb 27, 2024InspectionNo rules cited
  4. Feb 23, 2024VisitNo rules cited
  5. Jan 23, 2024Inspection7 rules cited
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on review of 10 staff records, the center failed to obtain documentation of a negative tuberculosis (TB) screening or test within the required time frame. The test or screening must be done at the time of employment, prior to coming in contact with children, and no more than 30 days prior to of the date of employment. Staff 2 (date of employment 10/06/2023) had a TB test done on 7/19/2023. Staff 9 (date of employment 5/23/2023) did not have a TB test done until 7/10/2023.”
    • Transportation

      8VAC20-780-180-C

      “Based on staff interview and review of staff files, the facility failed to have staff who drive a vehicle transporting children disclose any moving traffic violation that occurred five years prior to or during employment or assignment as a driver. Evidence: staff 7 is a driver for the center and did not have a driver disclosure statement on file. Management confirmed they did not have a driver disclosure statement on file for drivers.”
    • Health, medication and illness

      8VAC20-780-500-B

      “Based on observation, the facility failed to clean and sanitize the diaper changing table as required after each use. Evidence: In the infant room, one staff cleaned and sanitized the diaper changing table, but did not allow the bleach water solution to dry for a period of at least 2 minutes, as required.”
    • Supervision and ratios

      8VAC20-780-350-B-2

      “Based on observation, the facility failed to maintain the required ratio of 1 staff for every five children age 16 months up to 24 months. Evidence: On 1/23/2024, there were 13 children ages 16 months to age 2 years alone with two staff. One staff walked a child to the front of the building, leaving the second staff person alone with 12 children ages 16 months to 2 years old for approximately one minute.”
    • Supervision and ratios

      8VAC20-780-340-D

      “Based on observation and staff interview, the facility failed to have at least one staff member who meets the qualifications of a program leader in each grouping of children. Evidence: there were no staff in the JK/Kindergarten room that lead teacher qualifications. Management stated the two staff in the room are program assistants.”
    • Supervision and ratios

      8VAC20-780-340-A

      “Based on observation, the center failed to ensure that when staff are supervising children, they shall always ensure their care, protection, and guidance. Evidence: one 5 year old child was laying on a stack of seven cots. Another child was digging in the trash before continuing to play toys.”
    • Safety and hazards

      8VAC20-780-280-B

      “Based on observation, the facility failed to keep hazardous substances in a locked place that prevents access by children. Evidence: In the twos classroom and the 4 year old/kindergarten classroom, the cleaning solution and sanitizing solution were in an upper cabinet. that was not locked.”
  6. Jan 23, 2024Inspection7 rules cited
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on review of 10 staff records, the center failed to obtain documentation of a negative tuberculosis (TB) screening or test within the required time frame. The test or screening must be done at the time of employment, prior to coming in contact with children, and no more than 30 days prior to of the date of employment. Staff 2 (date of employment 10/06/2023) had a TB test done on 7/19/2023. Staff 9 (date of employment 5/23/2023) did not have a TB test done until 7/10/2023.”
    • Transportation

      8VAC20-780-180-C

      “Based on staff interview and review of staff files, the facility failed to have staff who drive a vehicle transporting children disclose any moving traffic violation that occurred five years prior to or during employment or assignment as a driver. Evidence: staff 7 is a driver for the center and did not have a driver disclosure statement on file. Management confirmed they did not have a driver disclosure statement on file for drivers.”
    • Health, medication and illness

      8VAC20-780-500-B

      “Based on observation, the facility failed to clean and sanitize the diaper changing table as required after each use. Evidence: In the infant room, one staff cleaned and sanitized the diaper changing table, but did not allow the bleach water solution to dry for a period of at least 2 minutes, as required.”
    • Supervision and ratios

      8VAC20-780-350-B-2

      “Based on observation, the facility failed to maintain the required ratio of 1 staff for every five children age 16 months up to 24 months. Evidence: On 1/23/2024, there were 13 children ages 16 months to age 2 years alone with two staff. One staff walked a child to the front of the building, leaving the second staff person alone with 12 children ages 16 months to 2 years old for approximately one minute.”
    • Supervision and ratios

      8VAC20-780-340-D

      “Based on observation and staff interview, the facility failed to have at least one staff member who meets the qualifications of a program leader in each grouping of children. Evidence: there were no staff in the JK/Kindergarten room that lead teacher qualifications. Management stated the two staff in the room are program assistants.”
    • Supervision and ratios

      8VAC20-780-340-A

      “Based on observation, the center failed to ensure that when staff are supervising children, they shall always ensure their care, protection, and guidance. Evidence: one 5 year old child was laying on a stack of seven cots. Another child was digging in the trash before continuing to play toys.”
    • Safety and hazards

      8VAC20-780-280-B

      “Based on observation, the facility failed to keep hazardous substances in a locked place that prevents access by children. Evidence: In the twos classroom and the 4 year old/kindergarten classroom, the cleaning solution and sanitizing solution were in an upper cabinet. that was not locked.”
  7. Aug 23, 2023VisitNo rules cited
  8. May 31, 2023Inspection9 rules cited
    • Staff training and qualifications

      8VAC20-780-240-A

      “Based on review of ten staff files, the facility failed to have 3 out of 11 staff complete the Virginia Department of Education-sponsored orientation course (VA Pre-service) within 90 days of employment. Evidence: Staff 1 (date of employment 5/16/2022), Staff 2 (date of employment 3/27/2022), and Staff 8 (date of employment 12/28/2022) did not have documentation of having completed the VA Dept of Education sponsored orientation course within 90 days of employment.”
    • Staff training and qualifications

      8VAC20-780-240-B

      “Based on review of ten staff records, the facility failed to have documentation of orientation for each staff prior to working alone with children. Evidence: Staff 10 (date of employment 5/17/2023) did not have documentation of orientation on file.”
    • Food and nutrition

      8VAC20-780-560-M

      “Based on observation, the facility failed to prevent children from drinking while walking around. One child in the toddler room was observed walking around and drinking from a sippy cup.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on review of ten staff records, the center failed to obtain documentation of a negative tuberculosis (TB) screening or test at the time of employment and prior to coming in contact with children. Evidence: Staff 1 (date of employment 5/16/2022) had a TB test 7/14/2022, Staff 6 (date of employment (9/12/2022) had a TB test 1/13/2023, and Staff 8 (date of employment 12/18/2022) had a TB test on 5/5/2023.”
    • Records and paperwork

      8VAC20-780-80-A

      “Based on record review and interview, the center failed to maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs for each group of children. Evidence: The attendance record for the infant classroom on 5/31/2023 documented that there were 14 children present, but 18 were in attendance. The attendance record in the twos room on 5/31/2023 documented that there were 12 children present, but 16 were in attendance. Management stated that the attendance records were not accurate.”
    • Safety and hazards

      8VAC20-780-280-B

      “Based on observation, the facility failed to keep hazardous substances in a locked place that prevents access by children. Evidence: In the twos classroom, cleaners including Purell surface cleaner were on a counter , unlocked.”
    • Supervision and ratios

      8VAC20-780-350-B-2

      “Based on observation, the facility failed to maintain the required ratio of 1 staff for every five children age 16 months up to 24 months. Evidence: On 5/31/2023, there was one staff alone on the toddler playground with 8 children ages 16 months to age 2. A second staff was reportedly inside cleaning the classroom with one toddler.”
    • Health, medication and illness

      8VAC20-780-500-A

      “Based on observation, the facility failed to have children wash hands with soap and running water or disposable wipes before and after eating meals or snacks. Evidence: Nineteen children ate dinner outside on the picnic tables. Children did not wash hands after eating and before playing toys. Staff stated there was a tub of water available, but no running water. The inspector recommended the children use disposable wipes. Management brought out disposable wipes for the children to use.”
    • Health, medication and illness

      8VAC20-780-140-A

      “Based on review of eleven children’s records, the facility failed to have a physical examination for each child within 30 days of attendance. Evidence: Child 8 (date of enrollment 5/1/2023) did not have documentation of a physical on file.”
  9. May 31, 2023Inspection9 rules cited
    • Staff training and qualifications

      8VAC20-780-240-A

      “Based on review of ten staff files, the facility failed to have 3 out of 11 staff complete the Virginia Department of Education-sponsored orientation course (VA Pre-service) within 90 days of employment. Evidence: Staff 1 (date of employment 5/16/2022), Staff 2 (date of employment 3/27/2022), and Staff 8 (date of employment 12/28/2022) did not have documentation of having completed the VA Dept of Education sponsored orientation course within 90 days of employment.”
    • Staff training and qualifications

      8VAC20-780-240-B

      “Based on review of ten staff records, the facility failed to have documentation of orientation for each staff prior to working alone with children. Evidence: Staff 10 (date of employment 5/17/2023) did not have documentation of orientation on file.”
    • Food and nutrition

      8VAC20-780-560-M

      “Based on observation, the facility failed to prevent children from drinking while walking around. One child in the toddler room was observed walking around and drinking from a sippy cup.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on review of ten staff records, the center failed to obtain documentation of a negative tuberculosis (TB) screening or test at the time of employment and prior to coming in contact with children. Evidence: Staff 1 (date of employment 5/16/2022) had a TB test 7/14/2022, Staff 6 (date of employment (9/12/2022) had a TB test 1/13/2023, and Staff 8 (date of employment 12/18/2022) had a TB test on 5/5/2023.”
    • Records and paperwork

      8VAC20-780-80-A

      “Based on record review and interview, the center failed to maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs for each group of children. Evidence: The attendance record for the infant classroom on 5/31/2023 documented that there were 14 children present, but 18 were in attendance. The attendance record in the twos room on 5/31/2023 documented that there were 12 children present, but 16 were in attendance. Management stated that the attendance records were not accurate.”
    • Safety and hazards

      8VAC20-780-280-B

      “Based on observation, the facility failed to keep hazardous substances in a locked place that prevents access by children. Evidence: In the twos classroom, cleaners including Purell surface cleaner were on a counter , unlocked.”
    • Supervision and ratios

      8VAC20-780-350-B-2

      “Based on observation, the facility failed to maintain the required ratio of 1 staff for every five children age 16 months up to 24 months. Evidence: On 5/31/2023, there was one staff alone on the toddler playground with 8 children ages 16 months to age 2. A second staff was reportedly inside cleaning the classroom with one toddler.”
    • Health, medication and illness

      8VAC20-780-500-A

      “Based on observation, the facility failed to have children wash hands with soap and running water or disposable wipes before and after eating meals or snacks. Evidence: Nineteen children ate dinner outside on the picnic tables. Children did not wash hands after eating and before playing toys. Staff stated there was a tub of water available, but no running water. The inspector recommended the children use disposable wipes. Management brought out disposable wipes for the children to use.”
    • Health, medication and illness

      8VAC20-780-140-A

      “Based on review of eleven children’s records, the facility failed to have a physical examination for each child within 30 days of attendance. Evidence: Child 8 (date of enrollment 5/1/2023) did not have documentation of a physical on file.”
  10. Sep 16, 2022Inspection9 rules cited
    • Supervision and ratios

      8VAC20-780-340-A

      “Based on interviews and review of documentation, the facility failed to ensure that when staff are supervising children, they always ensure their care, protection, and guidance. Evidence: 1. On 9/12/2022 at approximately 3:24 p.m., leadership was informed that Child 1 (age 2 years) was unable to be located on the playground. The teachers had searched the playground and the classroom. 2. At 3:28 p.m., law enforcement received a call from Passerby 1 regarding a child unattended in the Aldi parking lot. A second passerby reportedly ?scooped the child up? when he started running down the handicap ramp toward the intersection. Passerby 2 took the child into the grocery store to wait for law enforcement. 3. The police report stated that Staff 1 entered the Aldi store approximately 10 minutes after their arrival. Staff 1 stated the child was missing from the day care facility. 4. The grocery store is located off of a four-lane road at the intersection of Parham Road and Starling Drive. The speed limit on Parham road is 45 MPH.”
    • Other rules

      8VAC20-780-40-E

      “Based on interviews with staff and review of supervision policies, the facility failed to follow the center's own policies and procedures that are required by these standards. Evidence: The center's ?Lost or missing children? policy states "It is the program’s strict policy that no child is ever left alone. It is the teacher’s responsibility to know where children in attendance are at all times. Children must be under sight and sound supervision at all times.? On 9/12/2022, at approximately 3:24 p.m., Staff 2 reportedly told leadership that they could not locate Child 1 (age 2 years) on the playground or in the classroom. The child could not be located for at least 15 minutes.”
    • Supervision and ratios

      8VAC20-780-340-D

      “Based on review of two staff records and interviews, the center failed to ensure at least one staff in each grouping of children meets lead teacher qualifications. Evidence: 1.The records of the two teachers in charge of the combined twos and threes class were reviewed. There was no documentation to support that either one meets lead teacher qualification. 2. The administrator stated that Staff 2 was the lead teacher in the class, but Staff 2 stated that she did not have the training or experience required to be lead.”
    • Supervision and ratios

      8VAC20-780-340-D

      “Based on review of two staff records and interviews, the center failed to ensure at least one staff in each grouping of children meets lead teacher qualifications. Evidence: 1.The records of the two teachers in charge of the combined twos and threes class were reviewed. There was no documentation to support that either one meets lead teacher qualification. 2. The administrator stated that Staff 2 was the lead teacher in the class, but Staff 2 stated that she did not have the training or experience required to be lead.”
    • Supervision and ratios

      8VAC20-780-340-F

      “Based on interviews and a review of documentation, the facility failed to ensure children under the age of 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: 1. At approximately 3:24 p.m. on 9/12/2022, leadership was informed that a (2 year old) child could not be located by staff. 2. Passerby 1 and Passerby 2 found the child alone in the Aldi parking lot. Passerby 1 contacted police at approximately 3:28 p.m. 3. Passerby 2 took the child into the Aldi store to wait for law enforcement. 4. The police report stated that a Staff 1 arrived at the grocery store 10 minutes after their arrival. Staff 1 stated the child was missing from the day care facility. 5. It is estimated that the child was out of sight and sound supervision of staff for a minimum of 15 minutes.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on review of 9 staff records, the center failed to obtain documentation of a negative tuberculosis (TB) screening or test within the required time frame. The test or screening must be done at the time of employment, prior to coming in contact with children, and no more than 30 days prior to of the date of employment. Evidence: Staff 5 (date of employment 8/29/2022) had a TB test 7/25/2022, Staff 6 (date of employment 6/22/2022) had a TB test on 9/1/2021, Staff 7 (date of employment (8/29/2022) had a TB test 7/17/2022, and Staff 9 (date of employment 9/1/2022) had a TB test 7/9/2022.”
    • Records and paperwork

      8VAC20-780-70

      “Based on review of nine staff records, the facility failed to have all required documentation in each file. Two references as to character, reputation, and competence should be checked prior to employment. Evidence: Staff 2 (date of employment 8/22/2022) did not have documentation of a second reference on file. Staff 3 (date of employment 4/4/2022) did not have two references documented until 5/5/2022. Staff 6 (date of employment 6/22/2022) did not have two references documented until 7/11/2022. The two references for Staff 9 were not dated.”
    • Staff training and qualifications

      8VAC20-780-240-B

      “Based on review of nine staff records, the facility failed to have documentation of orientation prior to working alone with children. Evidence: Staff 7(date of employment 8/29/2022) and Staff 8 (date of employment 7/5//2022) did not have documentation of orientation on file.”
    • Background checks

      22.1-289.035-B-4

      “Based on review of nine staff files and staff interview, facility failed to submit an out of state child abuse and neglect search or equivalent from any state in which the individual has lived in the past 5 years. Evidence: Staff 3 (date of employment 4/4/2022) indicated on the sworn disclosure statement that she had lived in another state in the past 5 years. There was no documentation to support that the out of state child abuse and neglect search request was sent. A member of management verified that the child abuse and neglect check had not been submitted within the required time frame.”
  11. Sep 16, 2022Inspection9 rules cited
    • Supervision and ratios

      8VAC20-780-340-A

      “Based on interviews and review of documentation, the facility failed to ensure that when staff are supervising children, they always ensure their care, protection, and guidance. Evidence: 1. On 9/12/2022 at approximately 3:24 p.m., leadership was informed that Child 1 (age 2 years) was unable to be located on the playground. The teachers had searched the playground and the classroom. 2. At 3:28 p.m., law enforcement received a call from Passerby 1 regarding a child unattended in the Aldi parking lot. A second passerby reportedly ?scooped the child up? when he started running down the handicap ramp toward the intersection. Passerby 2 took the child into the grocery store to wait for law enforcement. 3. The police report stated that Staff 1 entered the Aldi store approximately 10 minutes after their arrival. Staff 1 stated the child was missing from the day care facility. 4. The grocery store is located off of a four-lane road at the intersection of Parham Road and Starling Drive. The speed limit on Parham road is 45 MPH.”
    • Other rules

      8VAC20-780-40-E

      “Based on interviews with staff and review of supervision policies, the facility failed to follow the center's own policies and procedures that are required by these standards. Evidence: The center's ?Lost or missing children? policy states "It is the program’s strict policy that no child is ever left alone. It is the teacher’s responsibility to know where children in attendance are at all times. Children must be under sight and sound supervision at all times.? On 9/12/2022, at approximately 3:24 p.m., Staff 2 reportedly told leadership that they could not locate Child 1 (age 2 years) on the playground or in the classroom. The child could not be located for at least 15 minutes.”
    • Supervision and ratios

      8VAC20-780-340-D

      “Based on review of two staff records and interviews, the center failed to ensure at least one staff in each grouping of children meets lead teacher qualifications. Evidence: 1.The records of the two teachers in charge of the combined twos and threes class were reviewed. There was no documentation to support that either one meets lead teacher qualification. 2. The administrator stated that Staff 2 was the lead teacher in the class, but Staff 2 stated that she did not have the training or experience required to be lead.”
    • Supervision and ratios

      8VAC20-780-340-D

      “Based on review of two staff records and interviews, the center failed to ensure at least one staff in each grouping of children meets lead teacher qualifications. Evidence: 1.The records of the two teachers in charge of the combined twos and threes class were reviewed. There was no documentation to support that either one meets lead teacher qualification. 2. The administrator stated that Staff 2 was the lead teacher in the class, but Staff 2 stated that she did not have the training or experience required to be lead.”
    • Supervision and ratios

      8VAC20-780-340-F

      “Based on interviews and a review of documentation, the facility failed to ensure children under the age of 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: 1. At approximately 3:24 p.m. on 9/12/2022, leadership was informed that a (2 year old) child could not be located by staff. 2. Passerby 1 and Passerby 2 found the child alone in the Aldi parking lot. Passerby 1 contacted police at approximately 3:28 p.m. 3. Passerby 2 took the child into the Aldi store to wait for law enforcement. 4. The police report stated that a Staff 1 arrived at the grocery store 10 minutes after their arrival. Staff 1 stated the child was missing from the day care facility. 5. It is estimated that the child was out of sight and sound supervision of staff for a minimum of 15 minutes.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on review of 9 staff records, the center failed to obtain documentation of a negative tuberculosis (TB) screening or test within the required time frame. The test or screening must be done at the time of employment, prior to coming in contact with children, and no more than 30 days prior to of the date of employment. Evidence: Staff 5 (date of employment 8/29/2022) had a TB test 7/25/2022, Staff 6 (date of employment 6/22/2022) had a TB test on 9/1/2021, Staff 7 (date of employment (8/29/2022) had a TB test 7/17/2022, and Staff 9 (date of employment 9/1/2022) had a TB test 7/9/2022.”
    • Records and paperwork

      8VAC20-780-70

      “Based on review of nine staff records, the facility failed to have all required documentation in each file. Two references as to character, reputation, and competence should be checked prior to employment. Evidence: Staff 2 (date of employment 8/22/2022) did not have documentation of a second reference on file. Staff 3 (date of employment 4/4/2022) did not have two references documented until 5/5/2022. Staff 6 (date of employment 6/22/2022) did not have two references documented until 7/11/2022. The two references for Staff 9 were not dated.”
    • Staff training and qualifications

      8VAC20-780-240-B

      “Based on review of nine staff records, the facility failed to have documentation of orientation prior to working alone with children. Evidence: Staff 7(date of employment 8/29/2022) and Staff 8 (date of employment 7/5//2022) did not have documentation of orientation on file.”
    • Background checks

      22.1-289.035-B-4

      “Based on review of nine staff files and staff interview, facility failed to submit an out of state child abuse and neglect search or equivalent from any state in which the individual has lived in the past 5 years. Evidence: Staff 3 (date of employment 4/4/2022) indicated on the sworn disclosure statement that she had lived in another state in the past 5 years. There was no documentation to support that the out of state child abuse and neglect search request was sent. A member of management verified that the child abuse and neglect check had not been submitted within the required time frame.”
  12. Sep 16, 2022Inspection9 rules cited
    • Supervision and ratios

      8VAC20-780-340-A

      “Based on interviews and review of documentation, the facility failed to ensure that when staff are supervising children, they always ensure their care, protection, and guidance. Evidence: 1. On 9/12/2022 at approximately 3:24 p.m., leadership was informed that Child 1 (age 2 years) was unable to be located on the playground. The teachers had searched the playground and the classroom. 2. At 3:28 p.m., law enforcement received a call from Passerby 1 regarding a child unattended in the Aldi parking lot. A second passerby reportedly ?scooped the child up? when he started running down the handicap ramp toward the intersection. Passerby 2 took the child into the grocery store to wait for law enforcement. 3. The police report stated that Staff 1 entered the Aldi store approximately 10 minutes after their arrival. Staff 1 stated the child was missing from the day care facility. 4. The grocery store is located off of a four-lane road at the intersection of Parham Road and Starling Drive. The speed limit on Parham road is 45 MPH.”
    • Other rules

      8VAC20-780-40-E

      “Based on interviews with staff and review of supervision policies, the facility failed to follow the center's own policies and procedures that are required by these standards. Evidence: The center's ?Lost or missing children? policy states "It is the program’s strict policy that no child is ever left alone. It is the teacher’s responsibility to know where children in attendance are at all times. Children must be under sight and sound supervision at all times.? On 9/12/2022, at approximately 3:24 p.m., Staff 2 reportedly told leadership that they could not locate Child 1 (age 2 years) on the playground or in the classroom. The child could not be located for at least 15 minutes.”
    • Supervision and ratios

      8VAC20-780-340-D

      “Based on review of two staff records and interviews, the center failed to ensure at least one staff in each grouping of children meets lead teacher qualifications. Evidence: 1.The records of the two teachers in charge of the combined twos and threes class were reviewed. There was no documentation to support that either one meets lead teacher qualification. 2. The administrator stated that Staff 2 was the lead teacher in the class, but Staff 2 stated that she did not have the training or experience required to be lead.”
    • Supervision and ratios

      8VAC20-780-340-D

      “Based on review of two staff records and interviews, the center failed to ensure at least one staff in each grouping of children meets lead teacher qualifications. Evidence: 1.The records of the two teachers in charge of the combined twos and threes class were reviewed. There was no documentation to support that either one meets lead teacher qualification. 2. The administrator stated that Staff 2 was the lead teacher in the class, but Staff 2 stated that she did not have the training or experience required to be lead.”
    • Supervision and ratios

      8VAC20-780-340-F

      “Based on interviews and a review of documentation, the facility failed to ensure children under the age of 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: 1. At approximately 3:24 p.m. on 9/12/2022, leadership was informed that a (2 year old) child could not be located by staff. 2. Passerby 1 and Passerby 2 found the child alone in the Aldi parking lot. Passerby 1 contacted police at approximately 3:28 p.m. 3. Passerby 2 took the child into the Aldi store to wait for law enforcement. 4. The police report stated that a Staff 1 arrived at the grocery store 10 minutes after their arrival. Staff 1 stated the child was missing from the day care facility. 5. It is estimated that the child was out of sight and sound supervision of staff for a minimum of 15 minutes.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on review of 9 staff records, the center failed to obtain documentation of a negative tuberculosis (TB) screening or test within the required time frame. The test or screening must be done at the time of employment, prior to coming in contact with children, and no more than 30 days prior to of the date of employment. Evidence: Staff 5 (date of employment 8/29/2022) had a TB test 7/25/2022, Staff 6 (date of employment 6/22/2022) had a TB test on 9/1/2021, Staff 7 (date of employment (8/29/2022) had a TB test 7/17/2022, and Staff 9 (date of employment 9/1/2022) had a TB test 7/9/2022.”
    • Records and paperwork

      8VAC20-780-70

      “Based on review of nine staff records, the facility failed to have all required documentation in each file. Two references as to character, reputation, and competence should be checked prior to employment. Evidence: Staff 2 (date of employment 8/22/2022) did not have documentation of a second reference on file. Staff 3 (date of employment 4/4/2022) did not have two references documented until 5/5/2022. Staff 6 (date of employment 6/22/2022) did not have two references documented until 7/11/2022. The two references for Staff 9 were not dated.”
    • Staff training and qualifications

      8VAC20-780-240-B

      “Based on review of nine staff records, the facility failed to have documentation of orientation prior to working alone with children. Evidence: Staff 7(date of employment 8/29/2022) and Staff 8 (date of employment 7/5//2022) did not have documentation of orientation on file.”
    • Background checks

      22.1-289.035-B-4

      “Based on review of nine staff files and staff interview, facility failed to submit an out of state child abuse and neglect search or equivalent from any state in which the individual has lived in the past 5 years. Evidence: Staff 3 (date of employment 4/4/2022) indicated on the sworn disclosure statement that she had lived in another state in the past 5 years. There was no documentation to support that the out of state child abuse and neglect search request was sent. A member of management verified that the child abuse and neglect check had not been submitted within the required time frame.”
  13. Jan 12, 2022Inspection11 rules cited
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation, the center did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Evidence: 1. The boy's bathroom contained chipped and peeling paint, exposing drywall, at a bracket where the stall attaches to the wall. The area is approximately 4x2 inches. 2. Paint chipping of the walls was observed in the Preschool and Two's rooms. 3. In one area by the sink in the preschool room, the soap dispenser was detached and falling from the wall exposing the drywall and chipped paint 4. There was a hole in the wall at the corner of an electrical outlet in the school age room. The hole exposed the drywall. 5. Administration acknowledged the chipped/peeling paint and exposed drywall.”
    • Safety and hazards

      8VAC20-780-550-B

      “Based on a review of the emergency preparedness plan and interview, the center did not ensure the plan contained all the required procedural components. Evidence: 1. The evacuation, shelter-in-place, and lockdown procedures did not contain documentation of procedures to reunite children with a parent or authorized person designated by the parent to pick up the child. 2. The evacuation, shelter-in-place, and lockdown procedures did not contain accommodations or special requirements for children with special needs to ensure their safety. Administration confirmed this was not complete.”
    • Health, medication and illness

      8VAC20-780-500-B

      “Based on observation, the center did not ensure the diapering surface shall be cleaned and sanitized after each use. Evidence: 1. Staff was observed, after diapering, to not clean and sanitize the diaper changing table. Staff did not spray with soap and water first. Staff sprayed a bleach and water solution only and immediately wiped it away.”
    • Background checks

      22.1-289.035-B-2

      “Based on a review of staff records, the center did not ensure to obtain a fingerprint based national criminal record check prior to the first day of employment for each staff. Evidence: 1. The record of Staff #1, hired on 10/8/21, contained documentation of fingerprints dated 10/18/21. 2. The record of Staff #3, hired on 12/23/21, contained documentation of fingerprints dated 1/13/22.”
    • Background checks

      8VAC20-770-60-B

      “Based on a review of staff records, the center did not ensure to obtain a sworn statement from each staff prior to employment. Evidence: The record of Staff #3 contained documentation of a sworn statement dated 1/3/22. Staff #3 completed orientation on 12/23/21.”
    • Background checks

      8VAC20-770-60-C-2

      “Based on a review of staff records, the center did not ensure that each staff record reviewed contained a central registry finding within 30 days of employment. Evidence: 1. The record of Staff #1, hired on 10/8/21, contained documentation of a central registry finding dated 11/15/21. 2. The record of Staff #4 contained documentation of a central registry finding dated 12/7/21. Staff #4 completed orientation training on 10/20/21.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on a review of staff records, the center did not ensure that each staff submit documentation of a negative tuberculosis screening within the required timeframe. Evidence: 1. The record of Staff #2, hired on 9/14/21, contained documentation of a tuberculosis screening dated 12/12/21. 2. The record of Staff #3, hired on 12/23/21, did not contain documentation of a tuberculosis screening. 3. The record of Staff #4, hired on 10/20/21, contained documentation of a tuberculosis screening dated 1/19/21.”
    • Safety and hazards

      8VAC20-780-280-B

      “Based on observation and interview, the center did not ensure that hazardous substances such as cleaning materials were kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. Glass cleaner with a label that stated "keep out of the reach of children and caution" was located in an unlocked cabinet in the preschool room. Administration acknowledged the door was not locked. 2. Bleach and water solution and cleansers were located in an unlocked cabinet in the toddler room.”
    • Building, equipment and play areas

      8VAC20-780-320-B

      “Based on observation and measurement, the center did not ensure to have sinks located near the toilets and that are supplied with running warm water that does not exceed 120?F. Evidence: The water temperature was measured using a digital thermometer. The water temperature reading on the thermometer in the preschool room was 125.2?F.”
    • Records and paperwork

      8VAC20-780-70

      “Based on a review of staff records, the center did not ensure that two or more references were checked before employment. Evidence: 1. The record of Staff #1, hired on 10/8/21, contained documentation of telephone references dated 10/14/21. The reference checks were not signed by the person making the call.”
    • Safety and hazards

      8VAC20-780-290-A-3

      “Based on observation, the center did not ensure electrical outlets have protective covers that are of a size that cannot be swallowed by children. Evidence: 1. There were missing outlet covers in the two's room and in the lobby. 2. Administration acknowledged they were missing.”
  14. Jan 12, 2022Inspection11 rules cited
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation, the center did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Evidence: 1. The boy's bathroom contained chipped and peeling paint, exposing drywall, at a bracket where the stall attaches to the wall. The area is approximately 4x2 inches. 2. Paint chipping of the walls was observed in the Preschool and Two's rooms. 3. In one area by the sink in the preschool room, the soap dispenser was detached and falling from the wall exposing the drywall and chipped paint 4. There was a hole in the wall at the corner of an electrical outlet in the school age room. The hole exposed the drywall. 5. Administration acknowledged the chipped/peeling paint and exposed drywall.”
    • Safety and hazards

      8VAC20-780-550-B

      “Based on a review of the emergency preparedness plan and interview, the center did not ensure the plan contained all the required procedural components. Evidence: 1. The evacuation, shelter-in-place, and lockdown procedures did not contain documentation of procedures to reunite children with a parent or authorized person designated by the parent to pick up the child. 2. The evacuation, shelter-in-place, and lockdown procedures did not contain accommodations or special requirements for children with special needs to ensure their safety. Administration confirmed this was not complete.”
    • Health, medication and illness

      8VAC20-780-500-B

      “Based on observation, the center did not ensure the diapering surface shall be cleaned and sanitized after each use. Evidence: 1. Staff was observed, after diapering, to not clean and sanitize the diaper changing table. Staff did not spray with soap and water first. Staff sprayed a bleach and water solution only and immediately wiped it away.”
    • Background checks

      22.1-289.035-B-2

      “Based on a review of staff records, the center did not ensure to obtain a fingerprint based national criminal record check prior to the first day of employment for each staff. Evidence: 1. The record of Staff #1, hired on 10/8/21, contained documentation of fingerprints dated 10/18/21. 2. The record of Staff #3, hired on 12/23/21, contained documentation of fingerprints dated 1/13/22.”
    • Background checks

      8VAC20-770-60-B

      “Based on a review of staff records, the center did not ensure to obtain a sworn statement from each staff prior to employment. Evidence: The record of Staff #3 contained documentation of a sworn statement dated 1/3/22. Staff #3 completed orientation on 12/23/21.”
    • Background checks

      8VAC20-770-60-C-2

      “Based on a review of staff records, the center did not ensure that each staff record reviewed contained a central registry finding within 30 days of employment. Evidence: 1. The record of Staff #1, hired on 10/8/21, contained documentation of a central registry finding dated 11/15/21. 2. The record of Staff #4 contained documentation of a central registry finding dated 12/7/21. Staff #4 completed orientation training on 10/20/21.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on a review of staff records, the center did not ensure that each staff submit documentation of a negative tuberculosis screening within the required timeframe. Evidence: 1. The record of Staff #2, hired on 9/14/21, contained documentation of a tuberculosis screening dated 12/12/21. 2. The record of Staff #3, hired on 12/23/21, did not contain documentation of a tuberculosis screening. 3. The record of Staff #4, hired on 10/20/21, contained documentation of a tuberculosis screening dated 1/19/21.”
    • Safety and hazards

      8VAC20-780-280-B

      “Based on observation and interview, the center did not ensure that hazardous substances such as cleaning materials were kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. Glass cleaner with a label that stated "keep out of the reach of children and caution" was located in an unlocked cabinet in the preschool room. Administration acknowledged the door was not locked. 2. Bleach and water solution and cleansers were located in an unlocked cabinet in the toddler room.”
    • Building, equipment and play areas

      8VAC20-780-320-B

      “Based on observation and measurement, the center did not ensure to have sinks located near the toilets and that are supplied with running warm water that does not exceed 120?F. Evidence: The water temperature was measured using a digital thermometer. The water temperature reading on the thermometer in the preschool room was 125.2?F.”
    • Records and paperwork

      8VAC20-780-70

      “Based on a review of staff records, the center did not ensure that two or more references were checked before employment. Evidence: 1. The record of Staff #1, hired on 10/8/21, contained documentation of telephone references dated 10/14/21. The reference checks were not signed by the person making the call.”
    • Safety and hazards

      8VAC20-780-290-A-3

      “Based on observation, the center did not ensure electrical outlets have protective covers that are of a size that cannot be swallowed by children. Evidence: 1. There were missing outlet covers in the two's room and in the lobby. 2. Administration acknowledged they were missing.”
  15. Nov 17, 2021Complaint investigation2 rules cited
    • Health, medication and illness

      22VAC40-185-550-M Complaint related: Yes

      “Based on a review of injury reports and staff interviews, the center did not maintain a complete written record of children's serious and minor injuries in which entries are made the day of occurrence. Evidence: 1. An incident report dated November 2, 2021, did not include the date and time when the parent was notified, documentation on how the parent was notified, the date the facility representative signed the report, or future actions to prevent recurrence of injury. 2. In an interview with staff on November 17, 2021, staff acknowledged the incident occurred November 2, 2021. The center provided documentation of the incident report. The information regarding if the parent was notified, how the parent was notified and the date and time the parent was notified was written in pencil. The incident report stated the parent was notified of the incident "upon present" at 4:15pm on November 2, 2021. 3. During interviews, the staff agreed the documented information on the incident report was not correct.”
    • Health, medication and illness

      22VAC40-185-550-L Complaint related: Yes

      “Based on interviews, the center did not ensure parents were notified the same day when a child sustained an injury. Evidence: 1. An incident report dated November 2, 2021, indicated that the parent was notified "upon present at 4:15pm." 2. During interviews, staff agreed the documented information on the incident was not correct and that the parent wasn't notified "upon present." 3. Administration stated the child's teacher had the incident report on a clipboard and left for the day without notifying the front desk that an injury had occurred. Administration stated "we have to work on notifying parents the same day."”
  16. Sep 29, 2021Complaint investigation2 rules cited
    • Health, medication and illness

      22VAC40-185-500-A Complaint related: Yes

      “Based on staff and witness interviews on October 27, 2021, the center did not ensure that staff wash their hands with soap and running water before helping a child use the toilet or a diaper change. Evidence: 1. Staff 1 stated she puts gloves on prior to changing a diaper and washes hands after the diaper change. 2. Staff 2 stated she puts gloves on prior to changing a diaper and washes hands after the diaper change. 3. An outside witness stated she puts gloves on prior to changing a diaper and then washes hands after the diaper change.”
    • Health, medication and illness

      22VAC40-185-500-B Complaint related: Yes

      “Based on interviews on October 27, 2021, the center did not ensure the diapering surface shall be cleaned and sanitized after each use. Evidence: 1. Staff 1 stated the diapering table is sprayed with bleach water and then wiped after 10 seconds. 2. Staff 2 stated the diapering table is sprayed with bleach water and then wiped after 1 minute. 3. Staff 3 stated the diapering table is sprayed with bleach water and then wiped immediately. 4. An outside witness stated she used baby wipes to wipe the diapering table after a diaper change.”

Copied from Virginia Department of Education, Office of Child Care Health and Safety on October 2, 2026; the state's records start around Oct 2012. Rule wording, severity and dates are the state's.

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FAQ

Questions about Starling International Child Care and Learning Complex

Is Starling International Child Care and Learning Complex licensed?

Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.

When was Starling International Child Care and Learning Complex last inspected?

Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on June 26, 2026, with no rules cited. It lists 16 visits in the last 3 years.

Has Starling International Child Care and Learning Complex had rules cited by the state?

Yes. Inspectors cited 13 rules across 9 of 16 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Starling International Child Care and Learning Complex care for?

180, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does Starling International Child Care and Learning Complex accept child care subsidies?

Yes. The state record says it accepts child care subsidies.

What are Starling International Child Care and Learning Complex's hours?

Monday to Friday, 6:30 AM to 6:30 PM. These are the hours on the state record. Holiday hours can differ.

How much does Starling International Child Care and Learning Complex cost?

It has not listed its tuition. Call (804) 346-2000 to ask.

What is Starling International Child Care and Learning Complex's phone number?

(804) 346-2000.

Where is Starling International Child Care and Learning Complex?

1784 Starling Drive, Henrico, VA 23229. The nearest other daycare we list is Tuckaway Child Development Center - West, 0.1 miles away.

Sources: Virginia Department of Education, Office of Child Care Health and Safety (license and visits).