Starling International Child Care and Learning Complex
1784 Starling Drive, Henrico, VA
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Neighborhood Virtual School is a licensed child care center in Henrico, Virginia. It is licensed by the state, for up to 179 children, serving preschoolers and school-age children.
It is open Monday to Friday, 6:30 AM to 6:30 PM.
Virginia Department of Education, Office of Child Care Health and Safety made 12 visits in the last 3 years and cited 12 rules across 7 of them. The visit list, in the state's words, is below.
Hours
| Monday | 6:30 AM to 6:30 PM |
|---|---|
| Tuesday | 6:30 AM to 6:30 PM |
| Wednesday | 6:30 AM to 6:30 PM |
| Thursday | 6:30 AM to 6:30 PM |
| Friday | 6:30 AM to 6:30 PM |
| Saturday | Not listed |
| SundayToday | Not listed |
Programs
| Ages | Preschoolers and school-age childrenFrom the state license |
|---|---|
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 179 childrenFrom the state license |
Cost
Neighborhood Virtual School has not listed its tuition.
State record
12 visits in the last 3 years · Last visit Apr 30, 2026: 1 rule cited
Rules cited on 10 of 12 visits · 12 rules in all
For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
22.1-289.035-B-3
“Documentation of a completed search of the central registry ( CPS check) shall be submitted prior to employment for each staff. Staff 2 (employed for 1 month) did not have documentation of a submitted search of the central registry on file.”
22.1-289.035-B-2
“Documentation of a fingerprint based national criminal check shall be obtained for each staff prior to employment. Staff 1, employed for 9 months, did not have a fingerprint result on file.”
22.1-289.035-B-2
“Documentation of a fingerprint based national criminal check shall be obtained for each staff prior to employment. Staff 1, employed for 9 months, did not have a fingerprint result on file.”
8VAC20-790-600-F
“Staff who work directly with children shall annually attend at least 16 hours of training and staff development activities, to include the Department’s health and safety update course. Staff 2, Staff 3, Staff 4, Staff 5, and Staff 6, Staff 7, and Staff 8 did not have documentation of the 3-hour VA preservice health and safety update course.”
8VAC20-780-260-A
“The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. The last documented fire inspection was conducted 2023.”
8VAC20-790-600-F
“Staff who work directly with children shall annually attend at least 16 hours of training and staff development activities, to include the Department’s health and safety update course. Staff 2, Staff 3, Staff 4, Staff 5, and Staff 6, Staff 7, and Staff 8 did not have documentation of the 3-hour VA preservice health and safety update course.”
8VAC20-780-260-A
“The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. The last documented fire inspection was conducted 2023.”
8VAC20-780-40-E Complaint related: Yes
“The licensee shall ensure that the center's own policies and procedures that are required by these standards are maintained in compliance. The center's transportation policy is for the driver of the bus to "thoroughly check the vehicle for any children or items each time you leave the vehicle". Staff 1 failed to check all seats upon exiting the vehicle on 8/27/2024. The center's incident reporting policy states "You must report to management and document any and all incidents as soon as they occur." Staff 1 did not report the incident to management.”
8VAC20-780-580-K Complaint related: Yes
“Staff shall verify that all children have been removed from the vehicle at the conclusion of any trip. On August 27, 2024, Staff #1 did not check that the center's vehicle was empty after morning school drop off. Child 1 (age 6 years) was left on the bus asleep. Child 1 was unsupervised from approximately 8:30 a.m. and 8:35 a.m. on August 27, 2024.”
8VAC20-780-340-A Complaint related: Yes
“When staff are supervising children, they shall always ensure their care, protection, and guidance. On August 27, 2024, Staff 1 did not check the vehicle to make sure all children had exited. Child 1 fell asleep on the bus and woke up in the driver's driveway. Staff 1 came out when Child 1 was heard crying. The child was alone on the bus from approximately 8:30 a.m. to 8:35 a.m.”
8VAC20-780-340-F Complaint related: Yes
“Children under 10 years of age always shall be within actual sight and sound supervision of staff. On August 27, 2024, Staff 1 transported children from the center to local schools. Staff 1 did not check the bus to ensure all children were off the bus. Staff 1 did not realize that the child was still on the bus until he heard the child crying. The child was alone on the vehicle from approximately 8:30 a.m. to 8:35 a.m.”
22.1-289.035-B-4
“The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The center did not request a search of the child abuse and neglect registry from one state for Staff 1, who has been employed for more than two months and was working with children at the time of the inspection.”
8VAC20-780-80-A
“For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. At approximately 11:30 a.m. on 10/02/2024, there were 18 children present in the preschool room, but only 15 were marked present on the attendance record.”
22.1-289.035-B-4
“The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The center did not request a search of the child abuse and neglect registry from one state for Staff 1, who has been employed for more than two months and was working with children at the time of the inspection.”
8VAC20-780-80-A
“For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. At approximately 11:30 a.m. on 10/02/2024, there were 18 children present in the preschool room, but only 15 were marked present on the attendance record.”
22.1-289.035-B-4
“Based on review of seven staff records, the center failed to ensure that out of state background checks were conducted as required. Evidence: Staff 1 (date of employment (6/22/2022) indicated on an updated sworn disclosure statement dated 1/2/2024 that they had lived outside the state of Virginia within the past five years. There was no documentation to support that the required out of state search of the child abuse and neglect registry was submitted within 30 days of employment as required. The director verified that the out of state search of the child abuse and neglect registry ( CPS check) had not been completed for Staff 1.”
8VAC20-780-260-A
“Based on review of inspection reports, the facility failed to ensure that an annual fire inspection was conducted by the appropriate fire official having jurisdiction. Evidence: The last fire inspection on file was dated 7/26/2022.”
22.1-289.035-B-4
“Based on review of seven staff records, the center failed to ensure that out of state background checks were conducted as required. Evidence: Staff 1 (date of employment (6/22/2022) indicated on an updated sworn disclosure statement dated 1/2/2024 that they had lived outside the state of Virginia within the past five years. There was no documentation to support that the required out of state search of the child abuse and neglect registry was submitted within 30 days of employment as required. The director verified that the out of state search of the child abuse and neglect registry ( CPS check) had not been completed for Staff 1.”
8VAC20-780-260-A
“Based on review of inspection reports, the facility failed to ensure that an annual fire inspection was conducted by the appropriate fire official having jurisdiction. Evidence: The last fire inspection on file was dated 7/26/2022.”
8VAC20-780-140-A
“Based on review of ten children’s records, the facility failed to have a physical examination for each child within 30 days of attendance. Evidence: Child 5 (date of enrollment 12/01/2020) and Child 6 (date of enrollment 2/21/2023) did not have documentation of a physical.”
8VAC20-780-160-A
“Based on review of 3 new staff records and staff interview, the center failed to obtain documentation of a negative tuberculosis screening or test (TB) at the time of employment and prior to coming in contact with children. Evidence: Staff 3 (date of employment 6/15/2023) failed to have documentation of a TB test or screening on file.”
8VAC20-780-140-A
“Based on review of ten children’s records, the facility failed to have a physical examination for each child within 30 days of attendance. Evidence: Child 5 (date of enrollment 12/01/2020) and Child 6 (date of enrollment 2/21/2023) did not have documentation of a physical.”
8VAC20-780-160-A
“Based on review of 3 new staff records and staff interview, the center failed to obtain documentation of a negative tuberculosis screening or test (TB) at the time of employment and prior to coming in contact with children. Evidence: Staff 3 (date of employment 6/15/2023) failed to have documentation of a TB test or screening on file.”
8VAC20-780-60-A
“Based on review of 8 children's files, the facility failed to have all required information in each child's file. Evidence: Child 1 (date of enrollment 8/29/2022) and Child 2 (date of enrollment 8/29/2022) did not have a signed agreement between the parent and the center in each child's file by the first day of attendance that includes: 1. An authorization for emergency medical care should an emergency occur, 2. A statement that the center will notify the parent when the child becomes ill and that the parent will arrange to have the child picked up as soon as possible, and 3. A statement that the parent will inform the center within 24 hours or the next business day after his child or any member of the immediate household has developed any reportable communicable disease.”
8VAC20-780-60-A
“Based on review of 8 children's files, the facility failed to have all required information in each child's file. Evidence: Child 1 (date of enrollment 8/29/2022) and Child 2 (date of enrollment 8/29/2022) did not have a signed agreement between the parent and the center in each child's file by the first day of attendance that includes: 1. An authorization for emergency medical care should an emergency occur, 2. A statement that the center will notify the parent when the child becomes ill and that the parent will arrange to have the child picked up as soon as possible, and 3. A statement that the parent will inform the center within 24 hours or the next business day after his child or any member of the immediate household has developed any reportable communicable disease.”
8VAC20-780-350-B-4
“Based on observation, the center has not ensured staff-to-children ratios are maintained for children age 3 years to school age eligibility. Evidence: A ratio waiver request was granted on 12/23/2021 increasing the ratio in the preschool room from 1 staff to 10 children to 1 staff to 11 children. On 5/10/2022, there were 12 children observed in each preschool room with 1 staff. At approximately 4:00 p.m., one staff returned from the bus run and brought one preschool room into the appropriate ratio.”
8VAC20-780-60-A
“Based on staff interview, the facility failed to have a record for each enrolled child kept at the center as required. Evidence: the director stated that some of the children's files were currently at the other center to be updated.”
8VAC20-780-350-B-4
“Based on observation, the center has not ensured staff-to-children ratios are maintained for children age 3 years to school age eligibility. Evidence: A ratio waiver request was granted on 12/23/2021 increasing the ratio in the preschool room from 1 staff to 10 children to 1 staff to 11 children. On 5/10/2022, there were 12 children observed in each preschool room with 1 staff. At approximately 4:00 p.m., one staff returned from the bus run and brought one preschool room into the appropriate ratio.”
8VAC20-780-60-A
“Based on staff interview, the facility failed to have a record for each enrolled child kept at the center as required. Evidence: the director stated that some of the children's files were currently at the other center to be updated.”
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FAQ
Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.
Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on April 30, 2026, with 1 rule cited. It lists 12 visits in the last 3 years.
Yes. Inspectors cited 12 rules across 10 of 12 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
179, the licensed capacity on the state record. It is licensed to serve preschoolers and school-age children.
Yes. The state record says it accepts child care subsidies.
Monday to Friday, 6:30 AM to 6:30 PM. These are the hours on the state record. Holiday hours can differ.
It has not listed its tuition. Call (804) 346-2000 to ask.
(804) 346-2000.
9011 Quioccasin Road, Henrico, VA 23229. The nearest other daycare we list is West End Presbyterian Church, under 0.1 miles away.