Charlotte Children's Center

Regulation 3.4.3: A system for taking attendance, including documentation of the time when each child arrives and departs each day he/she attends the CBCCPP, shall be established. The licensee shall save all daily attendance records identifying the hours of children's attendance for at least twelve (12) months from the date that care is provided.

“Child attendance is kept electronically by using ProCare application, which at this visit was not working. At nap time, one of the four classroom's did not have any attendance documented for their group on this day. When the primary classroom staff person was asked, the reply was that there was no attendance kept, as ProCare had been checked several times and was down today. Corrective Action: Immediately ensure attendance is taken as outlined in the rule, for each child every day. Create a plan for taking attendance at the time a child arrives and departs each day, whether it is done electronically or on paper. Send a copy of the plan to this licensor for review by 03/13/2024.”

Correction date in the state record: Aug 1, 2024

Regulation 3.3.5: The licensee, staff, and auxiliary staff shall be trained in prevention, identification and mandatory reporting of child abuse and neglect.

“After review of the staff member's BFIS account, staff files, and discussion with the director,it was determined one (1) staff member who is required to complete the Protecting Vermont's Children training has not. This is a repeat violation cited 10/14/2023 and 02/28/2022. Corrective Action: The staff member shall immediately complete the Protecting Vermont's Children training. Enusre moving forward that all staff complete the required Protecting Vermont's Children training prior to being left alone with children and/or counting in the adult/child ratio. Email this licensor when the 1 identified staff person has completed the training and with the developed plan to ensure incoming staff complete the Protecting Vermont's Children training as required.”

Correction date in the state record: Feb 1, 2024

Regulation 3.4.6.1: The licensee shall maintain a record of the date of each evacuation drill as required in the rules in section 3.7.2 of these regulations that includes the number of children and staff evacuated, time taken to evacuate, and notation of the drill conducted while children were sleeping or resting. Evacuation records shall be kept for two (2) years. When the CBCCPP counts lock-down drills as allowed in the rules in section 3.7.2 of these regulations, the licensee shall maintain a record of the date of each lock-down drill, the number of CBCCPP children and staff who participated, and note that the drill performed was a lock-down drill.

“A review of the evacuation drill log reflected that no drills were documented for March, April, May, Dec 2022 and Jan 2023. Corrective Action: Ensure at least one (1) evacuation drill is completed each month, and all required information is documented. Develop a plan to ensure that drills and documentation are completed each month going forth. Email the plan to this licensor for review.”

Correction date in the state record: Jan 30, 2024

Regulation 7.1.3: The licensee, in consultation with the program director, shall establish written program policies and procedures and provide these to staff and to auxiliary staff left alone with children and/or counted in staff/child ratio as specified in the rule 6.2.1.8 of these regulations during an orientation training session approved by the Division prior to being left alone with children. Trainees under eighteen (18) years of age and other staff not left alone with children shall complete the orientation training within at least one (1) month of their first date of working with children. Complete written information and the orientation training session shall include: Basic knowledge of child growth and development; Routine and emergency health protection of children including health related exclusions; Safety and sanitation requirements including handling and storage of hazardous materials and disposal of bio contaminants; Positive behavior management; Supervision of children; Child accident and injury procedures including building and physical premises safety; Safe sleep practices; Administration of medication requirements; Emergency and evacuation requirements; Nutrition and food safety including prevention of and response to emergencies due to food and allergic reactions; Recordkeeping; Transportation and child passenger safety; Release of children; Respectful engagement of families; Preventing, recognizing, and reporting child abuse and neglect; including information about the signs and symptoms of sexual abuse, sexual violence, grooming processes, recognizing the dangers of child sexual abuse, and other predatory behaviors of sex offenders; Recognition of and response to the symptoms of common childhood illnesses; Preventing the spread of infectious disease; Providing developmentally appropriate activities and experiences for children; Inclusion of children with special needs; Guidelines for volunteers, partner staff, auxiliary staff, and business managers; Responsibility to comply with current applicable licensing regulations; Staffing requirements to include opening and closing; and Ensuring children have extra clothes and diapers available.

“After review of the staff BFIS accounts, staff files, and discussion with the director, it was determined that three (3) staff memebers who are required to complete the orientation have not. This is a repeat violation first cited on 02/28/2022. Corrective Action: The staff members who are required to complete orientation and have not, shall immediately complete the training. Ensure moving forward that all incoming staff complete the orientation training. Email this licensor when the 3 identified staff members have completed the training, and with the developed plan to ensure incoming staff complete the orientation prior to being left alone with children and/or counted in staff/child ratio.”

Correction date in the state record: Feb 1, 2024

Regulation 7.2.2: The licensee shall ensure that all new staff and auxiliary staff, prior to working with children in the CBCCPP; and any new individual designated as the representative of the licensee shall submit a Records Check Authorization form to the Division and shall submit to fingerprinting at a location designated by the Division after having received the Fingerprinting Authorization Certificate by the Division.

“After review of the Associated Party list and discussion with the director, it was determined that four (4) staff had not completed the fingerprinting process or Out Of State Registry Process as required. Staff A has not completed the Out of State Child Abuse Registry Check for which the Division sent relating documents to Staff A on 5/10/21 and to the program on 5/24/21. Three staff have not completed in full the fingerprint authorization requirement. The Division issued Fingerprint Authorization forms to Staff B on 6/16/21, to Staff C on 10/21/21, and to Staff D on 7/13/21. Corrective Action: Effective immediately, have the four (4) identified staff complete the required record check documentation. Submit to this licensor for review a Program Improvement Plan outlining how the program will ensure any and all new staff and auxiliary staff follow the required record check procedures. Send to this licensor for review the Program Improvement Plan, as well as the dates for fingerprinting as confirmation of fingerprinting process.”

Correction date in the state record: Mar 28, 2022

Regulation 3.3.5: The licensee, staff, and auxiliary staff shall be trained in prevention, identification and mandatory reporting of child abuse and neglect.

“Staff BFIS Quality and Credential accounts were reviewed with the director and staff files on site indicate four (4) staff have not completed the required Protecting Vermont's Children mandated reporter training. This is a repeat violation first cited on 10/14/20. Corrective Action: By 03/28/2022, the four (4) staff shall complete the required mandated reporter training and submit certificate of completion to Northern Lights at CCV. Submit to this licensor for review a Program Improvement Plan on how the program will ensure all staff complete this training as required by the rule.”

Correction date in the state record: Mar 28, 2022

Regulation 7.3.1.5: The program director of a CBCCPP licensed for thirteen (13) or more children shall complete within one (1) year of employment start date a three (3) college credit course in managing an early care and education program that includes budgeting and financial management, approved by the Division; or the licensee shall employ a business manager as in the rule 7.6.1 of these regulations.

“After review of BFIS credential account and discussion with the director, it was determined that the program director does not meet requirements of the position of director. Corrective Action: Develop a plan and submit to this licensor for review a plan that identifies how the program will meet compliance to the rule.”

Correction date in the state record: Mar 28, 2022

Regulation 3.4.7.1: The licensee shall provide written reports as required in the rules in section 3.2 of these regulations electronically using BFIS.

“A review of Staff BFIS Quality and Credential Accounts with the director confirms that six (7) staff were missing documentation as required for qualification documentation and/or training documentation which may include resume, college transcripts if applicable, and proof of high school graduation or GED completion, CPR and First Aid certificate, Professional Development Hours, Orientation and Protecting Vermont's Children: Reporting Abuse & Neglect training. Not all required documents have not been sent to Northern Lights at CCV to be entered into BFIS Quality and Credential Accounts. This is a repeat violation first cited on 10/14/2020. Corrective Action: By 03/28/22, the six (7) staff shall submit all missing qualification documentation to include resume, college transcripts if applicable, and proof of high school graduation or GED completion, CPR and First Aid Certificate, Professional Development Hours, Orientation and Protecting Vermont's Children: Reporting Abuse & Neglect training to Northern Lights at CCV. Submit to this licensor for review a Program Improvement Plan on how the program will ensure new staff have up to date BFIS Quality and Credential Accounts within six months of employment and how the program will ensure all staff maintain up to date BFIS Quality and Credential accounts.”

Correction date in the state record: Mar 28, 2022

Regulation 7.1.2.2: Staff who are counted in the staff/child ratios and auxiliary staff left alone with children and/or counted in staff/child ratio as specified in the rule 6.2.1.8 of these regulations shall obtain training in pediatric first aid and in infant and child CPR within three (3) months of beginning work in the CBCCPP and remain currently certified.

“A review of staff BFIS credential account and staff files with the director confirm Four (4) staff who have been employed longer than 3 months do not have current First Aid and CPR certification as required. Corrective Action: By 3/28/2022 ensure the three (3) staff who do not have current first aid/CPR certification schedule and complete an approved training. Submit to this licensor for review a plan for how the program will ensure that all staff who are counted in ratio and/or left alone with children are certified in first aid/CPR within three (3) months of employment and how the program will ensure that first aid/CPR certification remains current.”

Correction date in the state record: Mar 28, 2022

Regulation 7.1.3: The licensee, in consultation with the program director, shall establish written program policies and procedures and provide these to staff and to auxiliary staff left alone with children and/or counted in staff/child ratio as specified in the rule 6.2.1.8 of these regulations during an orientation training session approved by the Division prior to being left alone with children. Trainees under eighteen (18) years of age and other staff not left alone with children shall complete the orientation training within at least one (1) month of their first date of working with children. Complete written information and the orientation training session shall include: Basic knowledge of child growth and development; Routine and emergency health protection of children including health related exclusions; Safety and sanitation requirements including handling and storage of hazardous materials and disposal of bio contaminants; Positive behavior management; Supervision of children; Child accident and injury procedures including building and physical premises safety; Safe sleep practices; Administration of medication requirements; Emergency and evacuation requirements; Nutrition and food safety including prevention of and response to emergencies due to food and allergic reactions; Recordkeeping; Transportation and child passenger safety; Release of children; Respectful engagement of families; Preventing, recognizing, and reporting child abuse and neglect; including information about the signs and symptoms of sexual abuse, sexual violence, grooming processes, recognizing the dangers of child sexual abuse, and other predatory behaviors of sex offenders; Recognition of and response to the symptoms of common childhood illnesses; Preventing the spread of infectious disease; Providing developmentally appropriate activities and experiences for children; Inclusion of children with special needs; Guidelines for volunteers, partner staff, auxiliary staff, and business managers; Responsibility to comply with current applicable licensing regulations; Staffing requirements to include opening and closing; and Ensuring children have extra clothes and diapers available.

“After review of the staff BFIS accounts and staff files it was determined that 2 staff members who are required to complete orientation have not. Corrective Action: Staff who are required to complete orientation and have not done so shall immediately complete the training. Ensure moving forward that all staff including substitutes complete the required orientation training. Email this licensor when the identified staff have completed the orientation training.”

Correction date in the state record: Mar 28, 2022

Regulation 3.3.5: The licensee, staff, and auxiliary staff shall be trained in prevention, identification and mandatory reporting of child abuse and neglect.

“Staff BFIS Quality and Credential accounts were reviewed and staff files on site indicate three staff have not completed the required Protecting Vermont's Children mandated reporter training. Corrective Action: By 11/09/2020, the three staff shall complete the required mandated reporter training and submit certificate of completion to Northern Lights at CCV. By 11/09/2020, submit a plan on how the program will ensure staff complete this training when hired.”

Correction date in the state record: Nov 6, 2020

Regulation 3.4.7.3: Within six (6) months of the initial date of employment; staff and auxiliary staff left alone with children and/or counted in staff/child ratio as specified in the rule 6.2.1.8 of these regulations, and the program director shall maintain an up-to-date BFIS Quality and Credential Account. Documentation, verification of qualifications, and all annual professional development activities as specified in the rules in sections 7.3 and 7.4 of these regulations shall be submitted to Northern Lights at CCV to be verified and maintained in BFIS.

“Staff BFIS Quality and Credential accounts were reviewed and six staff have not submitted qualification documentation within six months of beginning employment at the center. Corrective Action: By 11/09/20, the six staff shall submit all missing qualification documentation to include resume, college transcripts if applicable, and proof of high school graduation or GED completion to Northern Lights at CCV. By 11/09/20, submit an improvement plan on how the program will ensure new staff have up to date BFIS Quality and Credential Accounts within six months of employment and how the program will ensure all staff maintain up to date BFIS Quality and Credential accounts.”

Correction date in the state record: Nov 6, 2020

Regulation 3.4.3: A system for taking attendance, including documentation of the time when each child arrives and departs each day he/she attends the CBCCPP, shall be established. The licensee shall save all daily attendance records identifying the hours of children's attendance for at least twelve (12) months from the date that care is provided.

“The attendance in the infant classroom was reviewed and did not accurately reflect the number of infant's present. Five infants were present in the classroom but only three infants were signed in on the attendance form. Corrective Action: Effective immediately, the presence of all children must be accurately documented using a time in and time out system.”

Correction date in the state record: Mar 29, 2018