Truitt's Helping Hands Childcare/Preschool

40U Child Files

“Ensure child files are complete. Submit screen time permission for Child #5.”

Correction date in the state record: Apr 16, 2025

30U Personnel Files

“Ensure staff files are complete. Staff #1 needs health/safety training.”

Correction date in the state record: May 13, 2025

17U Telephones

“Post emergency numbers. Take a photo of posting and send to OCCL.”

Correction date in the state record: Apr 17, 2025

OCCL Standards Complaint (Substantiated)

“On July 8, 2023, a complaint was called into the Child Abuse and Neglect Report Line and accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on July 10, 2023, and accepted it for investigation regarding improper discipline. OCCL was informed on September 13, 2023, the IAU investigation was completed and was substantiated based on child interviews, medical records, and an investigation by the Wilmington Police Department (WPD). As a result of these findings, OCCL is substantiating this complaint for improper discipline resulting in an injury. Staff #1 is no longer permitted to be present at the facility and employment was terminated effective August 28, 2023.”

IA Investigation (Substantiated)

72U Feeding of Infants

“Ensure all infant/toddler bottles are labeled. This was corrected at the visit.”

Corrected during the visit

56U Sleeping Accommodations and Safe Sleep Environments

“Ensure all rest equipment is labeled. The preschool nap cots were not labeled. Create a number system for the cots and send a picture to OCCL.”

Correction date in the state record: Apr 6, 2023

50U Kitchen and Food Preparation

“Ensure refrigerator temperature is 41 degrees or cooler in the infant room. The thermometer read 56 degrees. Send a picture of thermometer showing 41 degrees or cooler and send to OCCL.”

Corrected during the visit

43U Children's Attendance

“Ensure all children are signed in and out. 13 children were present in the pre-k room but 14 were signed in. This was corrected at the visit.”

Corrected during the visit

40U Child Files

“Ensure all child files are complete. Child#4 needs an immunization record and blood lead screening.”

Correction date in the state record: Apr 6, 2023

36U Staff Attendance

“Ensure staff are signed out when they leave a classroom. One staff member was not signed out in the pre-k room. This was corrected at the visit.”

Corrected during the visit

30U Personnel Files

“Ensure staff files are complete. Staff #1 needs their OCCL Health/Safety training, and Staff #2 needs their fingerprinting receipt. Send to OCCL.”

Correction date in the state record: Apr 15, 2023

27U Ratios, Group Size, and Supervision

“Ensure staff/child ratios and group sizes are maintained. Ensure infants/toddlers are cared for in separate areas when 12 or more children are present. Upon entry, 10 preschool/2-year-old children and 3 one-year-olds were together in the pre-k room with 1 teacher. 2 one-year-olds moved from the pre-k room to the infant/toddler room, leaving the pre-k room with 11 preschool/2-year-old children and 1 one-year-old. Two-year-olds and one-year-olds cannot be mixed with older groups, and two-year-olds were present in the pre-k classroom. Send the staffing schedule/assignment list (who is assigned to what classroom every day and the time they clock in and clock-out), along with a signed acknowledgment of review for regulation 27 to OCCL.”

Correction date in the state record: Apr 6, 2023

49U Indoor Space

“At the time of the visit attendance records for the pre-school classroom showed 14 children signed into the pre-school classroom. The room measures for 13 children.”

Corrected during the visit

43U Children's Attendance

“Ensure children's attendance is accurate. At the visit, 14 children were signed into the preschool room and 12 children were present. Send two weeks of attendance for pre-school room.”

Correction date in the state record: May 12, 2022

36U Staff Attendance

“Ensure staff attendance is accurate. At the time of the visit, four staff members were signed into the pre-school classroom. Send two weeks of attendance for all classrooms to OCCL.”

Correction date in the state record: May 12, 2022

27U Ratios, Group Size, and Supervision

“Ensure proper staff to child ratios are maintained at all times. At the time of the visit, 12 children and two staff members were observed in the pre-school classroom. Children observed included infants and toddlers who were mixed with older children. Staff in the infant classroom were also observed leaving the infant classroom. This all was corrected at the visit.”

Corrected during the visit