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Child care center 

Hope House Knowledge Center

2814 West 2nd Street, Wilmington, DE 198053.8· 12 reviews
licensed capacity
122
open each week
5 days
a week, county median
$280

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Licensed by the stateInspection record

About

About Hope House Knowledge Center

Hope House Knowledge Center is a licensed child care center in Wilmington, Delaware. It is licensed by the state, for up to 122 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 6:30 AM to 6:00 PM.

Delaware Department of Education, Office of Child Care Licensing made 17 visits in the last 3 years and cited 12 rules across 6 of them. The visit list, in the state's words, is below.

InfantsSchool-ageAccepts child care subsidy

Ages served: infants, toddlers, preschoolers and school-age children

From the state license
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
6:30 AM to 6:00 PM
Licensed capacity
122 children

Hours

Hours

MondayToday6:30 AM to 6:00 PM
Tuesday6:30 AM to 6:00 PM
Wednesday6:30 AM to 6:00 PM
Thursday6:30 AM to 6:00 PM
Friday6:30 AM to 6:00 PM
SaturdayNot listed
SundayNot listed

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license
Child care subsidyAccepts state child care subsidiesFrom the state license
Licensed capacity122 childrenFrom the state license
A daycare without an item may still offer it; ask.

Cost

Tuition and costs

Hope House Knowledge Center has not listed its tuition. For comparison, full-time infant care at a child care center in New Castle County has a median price of $280 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
New Castle County medians, full time, per week

Infant

Center$280
Home daycare$182

Toddler

Center$199
Home daycare$154

Preschool

Center$210
Home daycare$155

School age

Center$106
Home daycare$86

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Hope House Knowledge Center

License

Status
Licensed and operating
License type
Licensed Child Care Center
Capacity
122 children
Ages
Infants, toddlers, preschoolers and school-age children
License number
#1128071
See the state's record

Summary

17 visits with a cited rule in the last 3 years · Most recent Aug 26, 2026

12 rules cited in those visits. Delaware Department of Education, Office of Child Care Licensing publishes only visits where a rule was cited, so this record cannot show how often it was inspected.

  • Records and paperwork 2
  • Building, equipment and play areas 2
  • Health, medication and illness 2
  • Safety and hazards 1
  • Staff training and qualifications 1
  • Food and nutrition 1
  • Other rules 3

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 27 visits
  1. Aug 26, 2026Complaint investigation1 rule cited
    • Other rules

      OCCL Standards Complaint (Substantiated)

      “On July 29, 2026, and July 30, 2026, the Office of Child Care Licensing (OCCL) received two complaints regarding disrespectful communication by staff. An investigation began on August 4, 2026, and concluded on August 14, 2026. Based on staff interviews and documentation received, this complaint is substantiated for disrespectful communication by staff. All staff members interviewed stated Staff #1 was suspended for a period of time due to disrespectful communication with a parent. Administrator #1 confirmed this was part of the reason that Staff #1 was suspended.”
  2. Mar 11, 2026VisitNo rules cited
  3. Feb 25, 2026VisitNo rules cited
  4. Feb 10, 2026Inspection1 rule cited
    • Records and paperwork

      40U Child Files

      “Ensure child files are complete. Blood lead screening for Child #5 and #16. Parent's Right to Know and screen time permission for Child #4.”

      Correction date in the state record: Feb 24, 2026

  5. Dec 10, 2025VisitNo rules cited
  6. Nov 26, 2025VisitNo rules cited
  7. Sep 24, 2025VisitNo rules cited
  8. Sep 2, 2025VisitNo rules cited
  9. Apr 3, 2025VisitNo rules cited
  10. Feb 13, 2025Inspection5 rules cited
    • Building, equipment and play areas

      51U Toilet Facilities

      “Ensure back of toilet in little girls room is fixed or replaced. Send a picture.”

      Correction date in the state record: Mar 3, 2025

    • Safety and hazards

      45U Hazardous Materials

      “Ensure radon testing is done every 5 years- send result to OCCL. Ensure paint bucket is removed from girl's bathroom. Send a picture.”

      Correction date in the state record: Apr 15, 2025

    • Health, medication and illness

      41U Child Health Appraisal

      “Ensure all children 12 months and older have a blood lead screening. Send Child #5's results to OCCL.”

      Correction date in the state record: Mar 7, 2025

    • Records and paperwork

      30U Personnel Files

      “Ensure staff files are complete. Staff #1 and #4 need a health appraisal with TB test. Staff #3 needs 4 references. Send to OCCL.”

      Correction date in the state record: Mar 7, 2025

    • Staff training and qualifications

      28U General Qualifications

      “Ensure all staff are fingerprinted every 5 years. Send eligibility letter for Staff #2.”

      Correction date in the state record: Mar 18, 2025

Show 17 earlier visits
  1. Feb 11, 2025VisitNo rules cited
  2. Oct 22, 2024VisitNo rules cited
  3. Jul 1, 2024Complaint investigation1 rule cited
    • Other rules

      OCCL Standards Complaint (Substantiated)

      “On May 31, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratio. An investigation was begun on June 12, 2024, and concluded on June 24, 2024. This complaint is substantiated for incorrect staff-to-child ratio because based on documentation received, there were multiple instances where it appeared there were no staff members in the room with children for up to two hours. Additional concerns noted were staff members failing to keep an accurate record of staff s exact hours worked in each classroom and not keeping accurate child attendance records because according to documentation received, staff members failed to sign out of tracking sheets and staff members failed to sign children out of the classroom at the end of the day.”
  4. Jun 3, 2024VisitNo rules cited
  5. Feb 16, 2024Complaint investigation1 rule cited
    • Other rules

      OCCL Standards Complaint (Substantiated)

      “On January 30, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding unsafe transportation of children. An investigation was conducted on February 5, 2024, and on February 6, 2024. Based on the results of this investigation, this complaint is substantiated because [name] stated the center is transporting children in vehicles that do not have a traveling first aid kit and a dry chemical fire extinguisher. This complaint is also substantiated for transporting children without having a policy regarding this transportation in the parent/guardian handbook.”
  6. Feb 12, 2024Inspection3 rules cited
    • Food and nutrition

      72U Feeding of Infants

      “Ensure monthly infant feeding schedules are updated at least monthly. Send a picture of all infant schedules.”

      Correction date in the state record: Feb 14, 2024

    • Health, medication and illness

      63U Administration of Medication

      “Ensure all medication is in its original packaging with the prescription label. Send a picture to OCCL.”

      Correction date in the state record: Feb 14, 2024

    • Building, equipment and play areas

      49U Indoor Space

      “Ensure outlet panel is installed in the School-Age 1 room. Send a picture to OCCL.”

      Correction date in the state record: Feb 14, 2024

  7. Feb 12, 2024Visit3 rules cited
    • Food and nutrition

      72U Feeding of Infants

      “Ensure monthly infant feeding schedules are updated at least monthly. Send a picture of all infant schedules.”

      Correction date in the state record: Feb 14, 2024

    • Health, medication and illness

      63U Administration of Medication

      “Ensure all medication is in its original packaging with the prescription label. Send a picture to OCCL.”

      Correction date in the state record: Feb 14, 2024

    • Building, equipment and play areas

      49U Indoor Space

      “Ensure outlet panel is installed in the School-Age 1 room. Send a picture to OCCL.”

      Correction date in the state record: Feb 14, 2024

  8. Aug 18, 2023VisitNo rules cited
  9. Aug 15, 2023VisitNo rules cited
  10. Aug 10, 2023Visit1 rule cited
    • Other rules

      OCCL Standards Complaint (Substantiated)

      “On July 5, 2023, and July 6, 2023, two complaints were called into the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Abuse Unit (IAU). On July 5, 2023, the Office of Child Care Licensing (OCCL) received the complaints and conducted an investigation on July 6, 2023. This complaint is substantiated for inappropriate adult behavior because staff members statements and video footage confirmed Staff #1 lifted her foot to keep Child #1 in the classroom and her foot made physical contact with Child #1. This resulted in Child #1 falling onto the floor. Additionally, [name] confirmed she took Child #3 out of the center in her personal vehicle without Parent #1 s permission or knowledge.”
  11. Aug 10, 2023Complaint investigation1 rule cited
    • Other rules

      OCCL Standards Complaint (Substantiated)

      “On July 5, 2023, and July 6, 2023, two complaints were called into the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Abuse Unit (IAU). On July 5, 2023, the Office of Child Care Licensing (OCCL) received the complaints and conducted an investigation on July 6, 2023. This complaint is substantiated for inappropriate adult behavior because staff members statements and video footage confirmed Staff #1 lifted her foot to keep Child #1 in the classroom and her foot made physical contact with Child #1. This resulted in Child #1 falling onto the floor. Additionally, [name] confirmed she took Child #3 out of the center in her personal vehicle without Parent #1 s permission or knowledge.”
  12. Aug 3, 2023VisitNo rules cited
  13. May 24, 2023VisitNo rules cited
  14. Feb 10, 2023Inspection3 rules cited
    • Food and nutrition

      50U Kitchen and Food Preparation

      “Provide documentation of the repair to the wall in the school age room.”

      Correction date in the state record: Feb 22, 2023

    • Records and paperwork

      40U Child Files

      “Provide the following documentation to complete the children's files: blood lead screening results for 5 children; a health appraisal with immunizations for one child.”

      Correction date in the state record: Mar 7, 2023

    • Records and paperwork

      30U Personnel Files

      “Submit a health appraisal w/ TB for one staff member to complete staff files.”

      Correction date in the state record: Mar 8, 2023

  15. Aug 26, 2022VisitNo rules cited
  16. Jun 23, 2022VisitNo rules cited
  17. Jun 9, 2022Complaint investigation1 rule cited
    • Other rules

      OCCL Standards Complaint (Substantiated)

      “On May 25, 2022, OCCL received a complaint regarding lack of supervision and improper staff-to-child ratio. The complaint is substantiated for lack of supervision because during the investigation visit staff acknowledged occasionally Child #1 had suddenly left his group to go to [name] in the office. There is no evidence for improper staff-to-child ratio because Child #1 did not join another classroom.”

Copied from Delaware Department of Education, Office of Child Care Licensing on October 1, 2026; the state's records start around Oct 2021. Rule wording, severity and dates are the state's.

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Daycares near Hope House Knowledge Center

Home daycare

Jamise Bailey

Wilmington, DE 19805 · infants to school-age · Home daycare: the provider shares the address with families

4.6· 9 reviews

FAQ

Questions about Hope House Knowledge Center

Is Hope House Knowledge Center licensed?

Yes. Delaware Department of Education, Office of Child Care Licensing lists it as licensed and operating.

When was Hope House Knowledge Center last inspected?

Delaware Department of Education, Office of Child Care Licensing lists the most recent visit on August 26, 2026, with 1 rule cited. It lists 17 visits in the last 3 years.

Has Hope House Knowledge Center had rules cited by the state?

Yes. Inspectors cited 12 rules across 7 of 17 visits in the last 3 years; 9 show a correction in the state record. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Hope House Knowledge Center care for?

122, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does Hope House Knowledge Center accept child care subsidies?

Yes. The state record says it accepts child care subsidies.

What are Hope House Knowledge Center's hours?

Monday to Friday, 6:30 AM to 6:00 PM. Holiday hours can differ.

How much does Hope House Knowledge Center cost?

It has not listed its tuition. Call (302) 407-3404 to ask.

What is Hope House Knowledge Center's phone number?

(302) 407-3404.

Where is Hope House Knowledge Center?

2814 West 2nd Street, Wilmington, DE 19805. The nearest other daycare we list is Truitt's Helping Hands Childcare/Preschool, 0.1 miles away.

Sources: Delaware Department of Education, Office of Child Care Licensing (license and visits) · U.S. Department of Labor, 2022 (county prices).