Love and Learn Child Care

8VAC20-780-245-L

“There shall always be at least one staff member on duty who has obtained within the last three years instruction in performing the daily health observation of children. There was no documentation of Daily Health Observation training in the files of Staff #1, Staff #2, or Staff #3.”

8VAC20-780-540-E

“The center is required to have one working, battery-operated radio in each building used by children. There radio at the center did not work.”

22.1-289.011-F

“The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The last inspection dated 8/25/25 was not posted as required.”

8VAC20-780-140-A

“Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. There was no physical examination in the record of Child #3, who has been attending for seven weeks.”

8VAC20-780-550-E

“Shelter in place procedures shall be practiced a minimum of twice per year. There was documentation of one shelter in place drill.”

8VAC20-780-420-A

“Before the child's first day of attending, parents shall be provided in writing the center's philosophy, operating information, policies for the arrival and departure of children, policy regarding application of sunscreen, diaper ointment and insect repellent, policy for reporting suspected child abuse, custodial parent's right to be admitted to the center, policy for communicating an emergency situation, discipline policies, and termination policies. There was no documentation that this information was provided to Child #2 and Child #5.”

8VAC20-780-60-A

“Each center shall maintain and keep at the center a separate record for each child that contains the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. There was only one emergency contact listed in the record of Child #1.”

8VAC20-780-130-E

“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years There were no additional immunization records for Child #2 (shots due in 3/2025) and Child #5 (shots due 5/2025).”

8VAC20-780-550-P

“The center shall maintain a written record of children's serious and minor injuries in which entries are made the day of occurrence. Injury records for Child #5 dated 4/07/25 did not include staff and parent signatures or two staff signatures. Injury records for Child #5 dated 4/07/25, 5/20/25,and 8/12/25 did not include treatment of the injury and action to prevent reoccurrence.”

8VAC20-780-420-A

“Before the child's first day of attending, parents shall be provided in writing the center's philosophy, operating information, policies for the arrival and departure of children, policy regarding application of sunscreen, diaper ointment and insect repellent, policy for reporting suspected child abuse, custodial parent's right to be admitted to the center, policy for communicating an emergency situation, discipline policies, and termination policies. There was no documentation that this information was provided to Child #2 and Child #5.”

8VAC20-780-60-A

“Each center shall maintain and keep at the center a separate record for each child that contains the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. There was only one emergency contact listed in the record of Child #1.”

8VAC20-780-130-E

“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years There were no additional immunization records for Child #2 (shots due in 3/2025) and Child #5 (shots due 5/2025).”

8VAC20-780-550-P

“The center shall maintain a written record of children's serious and minor injuries in which entries are made the day of occurrence. Injury records for Child #5 dated 4/07/25 did not include staff and parent signatures or two staff signatures. Injury records for Child #5 dated 4/07/25, 5/20/25,and 8/12/25 did not include treatment of the injury and action to prevent reoccurrence.”

8VAC20-780-70

“Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment. Staff #1, who has been actively working at the center for the past three days, did not have any completed reference verifications on file.”

22.1-289.035-B-3

“The center must request a search of the central registry prior to the employee's first day of employment. Staff #1, who had been employed for three days, did not have a central registry search requested.”

8VAC20-780-70

“Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment. Staff #1, who has been actively working at the center for the past three days, did not have any completed reference verifications on file.”

22.1-289.035-B-3

“The center must request a search of the central registry prior to the employee's first day of employment. Staff #1, who had been employed for three days, did not have a central registry search requested.”

8VAC20-780-60-A

“(Repeat violation) Based on review of children’s records and an interview, the agency failed to maintain information in the child’s record as required. Evidence: The record of Child #1 did not contain the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. In an exit interview on 7/18/24, the Program Director acknowledged that two emergency contacts were not listed the child’s file of Child #1.”

8VAC20-780-240-A

“(Repeat violation) Based on review of staff records and an interview, the center failed to ensure that two employees completed the Virginia Department of Education-sponsored orientation course within 90 days of employment. Evidence: There was no documentation in the record of Staff #1 or Staff #2 of completion of the Virginia Department of Education-sponsored orientation course. Staff #1 began employment on 2/20/24. Staff #2 began employment on 8/02/23. In an exit interview on 7/18/24, the Program Director acknowledged that Staff #1 had not completed the course as required and that there was no documentation of course completion in the record of Staff #2.”

22.1-289.011-F

“(Repeat violation) Based on observation and interview, the center failed to post the findings of the most recent inspection on the premises of the facility. Evidence: The most recent inspection posted at the center was dated 12/17/21. In an exit interview on 7/18/24, the Program Director acknowledged that the findings of the most recent inspection were not posted. The most recent inspection took place on 5/01/24. The inspection paperwork was emailed to the providers on 5/06/24.”

8VAC20-780-70

“(Repeat violation) Based on review of staff records and interview, the agency failed to keep staff records as required. Evidence: There was no documentation in the record that Staff #2 possessed the education or experience required by the job position. Staff #2 was serving as Lead Teacher at the time of the inspection. In an exit interview on 7/18/24, the Program Director acknowledged the lack of documentation.”

8VAC20-790-600-D-1

“(Repeat Violation) Based on a review of one staff record (S3) and an interview with a center representative (CR1), the center failed to ensure that all staff who work directly with children shall have current certification in cardiopulmonary resuscitation (CPR) within 90 days of the date of employment. Evidence: There was no documentation of current certification in CPR in the record of S3. In an exit interview on 5/01/24, CR1 acknowledged that there was no documentation of current certification in CPR for S3.”

8VAC20-790-600-D-2

“(Repeat Violation) Based on a review of one staff record (S3) and an interview with a center representative (CR1), the center failed to ensure that all staff who work directly with children shall have current certification in first aid within 90 days of the date of employment. Evidence: There was no documentation of current certification in first aid in the record of S3. In an exit interview on 5/01/24, CR1 acknowledged that there was no documentation of current certification in first aid for S3.”

8VAC20-780-60-A

“(Repeat violation) Based on the review of one child’s record (C5), and an interview with a center representative (CR1), the agency failed to maintain information in the child’s record as required. Evidence: The record of C5 did not contain the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. In an exit interview on 5/01/24, CR1 acknowledged that there was one emergency contact listed in the file of C5.”

8VAC20-780-240-A

“(Repeat violation) Based on the review of one staff record (S1), and an interview with a center representative (CR1), the center failed to ensure that an employee completed the Virginia Department of Education-sponsored orientation course within 90 days of employment. Evidence: There was no documentation in the record of S1 of completion of the Virginia Department of Education-sponsored orientation course. S1 began employment on 2/20/24. In an exit interview on 5/01/24, CR1 acknowledged that S1 had not completed the course as required.”

8VAC20-780-160-A

“Based on the review of one staff record (S3) and an interview with a center representative (CR1), the center failed to ensure that each staff member submitted documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Evidence: The tuberculosis (TB) screening in the record of S3 was dated 10/06/23. S3 began employment on 7/17/23. In an exit interview on 5/01/24, CR1 acknowledged the TB test for S3 was dated after the date of employment.”

8VAC20-780-70

“(Repeat violation) Based on the review of one staff record (S2), and an interview with a center representative (CR1), the agency failed to keep staff records as required. Evidence: There was no documentation in the record that S2 possessed the education or experience required by the job position. S2 was serving as Lead Teacher at the time of the inspection. In an exit interview on 5/01/24, CR1 acknowledged the lack of documentation.”

8VAC20-780-245-A

“(Repeat violation) Based on the review of one staff record (S4), and an interview with a center representative (CR1), the center failed to keep staff records as required. Evidence: There was no documentation in the record that S4 completed 16 hours of training appropriate to the age of children in care annually. There was documentation of 3 hours of training between 3/15/23 and 5/01/24 for S4. In an exit interview on 5/01/24, CR1 acknowledged that 16 hours of annual training was not documented.”

22.1-289.036-A

“Based on review of the renewal application and information provided by a center representative (CR1), the applicant for licensure failed to undergo a background check in accordance with the Code of Virginia every five years. Evidence: Sworn statement or affirmation, national criminal background check (fingerprint check), and search of the central registry completed within the last five years were requested for the Manager of the LLC as part of the renewal inspection. CR1 reported in an email on 5/01/24 that the background checks for the Manager of the LLC had not been updated.”

8VAC20-770-60-C-2

“(Repeat Violation) Based on review of three staff records (S1, S2, and S3), and an interview with a center representative (CR1), the center failed to obtain a search of the central registry before 30 days of employment ended for three employees. Evidence: There were no central registry search results in the files of S1, S2, and S3. S1 began employment on 2/20/24. S2 began employment on 8/02/23. S3 began employment on 7/17/23. In an exit interview on 5/01/24, CR1 acknowledged that no results were received and that no follow up was completed after the initial requests were submitted.”

22.1-289.011-F

“Based on observation and an interview with a center representative (CR1), the center failed to post the findings of the most recent inspection on the premises of the facility. Evidence: The most recent inspection of the center was 1/26/24. The most recent inspection posted at the center was dated 12/17/21. In an exit interview on 5/01/24, CR1 acknowledged that the findings of the most recent inspection were not posted.”

8VAC20-780-140-A

“(Repeat Violation) Based on the review of one child’s record (C5), and an interview with a center representative (CR1), the center failed to ensure that a child had a physical examination within 30 days after the first day of attendance. Evidence: The record of C5 contained a physical examination dated 3/06/24. The first day of attendance for C5 was 9/07/23. In an exit interview on 5/01/24, CR1 acknowledged that the physical was not dated examination within 30 days after the first day of attendance.”

8VAC20-780-90-A

“Based on the review of one child’s record (C7), and an interview with a center representative (CR1), the center failed to ensure that written parent agreements related to picking up an ill child and notification of a communicable disease were signed by the first day of attendance. Evidence: The parent agreements were signed on 5/01/24. The first day of attendance for C7 was 2/20/24. In an exit interview on 5/01/24, CR1 acknowledged that the parent agreements were not signed by the first day of attendance.”

8VAC20-790-600-D-1

“(Repeat Violation) Based on a review of one staff record (S3) and an interview with a center representative (CR1), the center failed to ensure that all staff who work directly with children shall have current certification in cardiopulmonary resuscitation (CPR) within 90 days of the date of employment. Evidence: There was no documentation of current certification in CPR in the record of S3. In an exit interview on 5/01/24, CR1 acknowledged that there was no documentation of current certification in CPR for S3.”

8VAC20-790-600-D-2

“(Repeat Violation) Based on a review of one staff record (S3) and an interview with a center representative (CR1), the center failed to ensure that all staff who work directly with children shall have current certification in first aid within 90 days of the date of employment. Evidence: There was no documentation of current certification in first aid in the record of S3. In an exit interview on 5/01/24, CR1 acknowledged that there was no documentation of current certification in first aid for S3.”

8VAC20-780-60-A

“(Repeat violation) Based on the review of one child’s record (C5), and an interview with a center representative (CR1), the agency failed to maintain information in the child’s record as required. Evidence: The record of C5 did not contain the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. In an exit interview on 5/01/24, CR1 acknowledged that there was one emergency contact listed in the file of C5.”

8VAC20-780-240-A

“(Repeat violation) Based on the review of one staff record (S1), and an interview with a center representative (CR1), the center failed to ensure that an employee completed the Virginia Department of Education-sponsored orientation course within 90 days of employment. Evidence: There was no documentation in the record of S1 of completion of the Virginia Department of Education-sponsored orientation course. S1 began employment on 2/20/24. In an exit interview on 5/01/24, CR1 acknowledged that S1 had not completed the course as required.”

8VAC20-780-160-A

“Based on the review of one staff record (S3) and an interview with a center representative (CR1), the center failed to ensure that each staff member submitted documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Evidence: The tuberculosis (TB) screening in the record of S3 was dated 10/06/23. S3 began employment on 7/17/23. In an exit interview on 5/01/24, CR1 acknowledged the TB test for S3 was dated after the date of employment.”

8VAC20-780-70

“(Repeat violation) Based on the review of one staff record (S2), and an interview with a center representative (CR1), the agency failed to keep staff records as required. Evidence: There was no documentation in the record that S2 possessed the education or experience required by the job position. S2 was serving as Lead Teacher at the time of the inspection. In an exit interview on 5/01/24, CR1 acknowledged the lack of documentation.”

8VAC20-780-245-A

“(Repeat violation) Based on the review of one staff record (S4), and an interview with a center representative (CR1), the center failed to keep staff records as required. Evidence: There was no documentation in the record that S4 completed 16 hours of training appropriate to the age of children in care annually. There was documentation of 3 hours of training between 3/15/23 and 5/01/24 for S4. In an exit interview on 5/01/24, CR1 acknowledged that 16 hours of annual training was not documented.”

22.1-289.036-A

“Based on review of the renewal application and information provided by a center representative (CR1), the applicant for licensure failed to undergo a background check in accordance with the Code of Virginia every five years. Evidence: Sworn statement or affirmation, national criminal background check (fingerprint check), and search of the central registry completed within the last five years were requested for the Manager of the LLC as part of the renewal inspection. CR1 reported in an email on 5/01/24 that the background checks for the Manager of the LLC had not been updated.”

8VAC20-770-60-C-2

“(Repeat Violation) Based on review of three staff records (S1, S2, and S3), and an interview with a center representative (CR1), the center failed to obtain a search of the central registry before 30 days of employment ended for three employees. Evidence: There were no central registry search results in the files of S1, S2, and S3. S1 began employment on 2/20/24. S2 began employment on 8/02/23. S3 began employment on 7/17/23. In an exit interview on 5/01/24, CR1 acknowledged that no results were received and that no follow up was completed after the initial requests were submitted.”

22.1-289.011-F

“Based on observation and an interview with a center representative (CR1), the center failed to post the findings of the most recent inspection on the premises of the facility. Evidence: The most recent inspection of the center was 1/26/24. The most recent inspection posted at the center was dated 12/17/21. In an exit interview on 5/01/24, CR1 acknowledged that the findings of the most recent inspection were not posted.”

8VAC20-780-140-A

“(Repeat Violation) Based on the review of one child’s record (C5), and an interview with a center representative (CR1), the center failed to ensure that a child had a physical examination within 30 days after the first day of attendance. Evidence: The record of C5 contained a physical examination dated 3/06/24. The first day of attendance for C5 was 9/07/23. In an exit interview on 5/01/24, CR1 acknowledged that the physical was not dated examination within 30 days after the first day of attendance.”

8VAC20-780-90-A

“Based on the review of one child’s record (C7), and an interview with a center representative (CR1), the center failed to ensure that written parent agreements related to picking up an ill child and notification of a communicable disease were signed by the first day of attendance. Evidence: The parent agreements were signed on 5/01/24. The first day of attendance for C7 was 2/20/24. In an exit interview on 5/01/24, CR1 acknowledged that the parent agreements were not signed by the first day of attendance.”