KinderCare Learning Center - Cedar Fork

8VAC20-780-500-A

“***Repeat Violation*** Staff shall wash their hands with soap and running water after any contact with body fluids. Staff #1 was observed wiping a child’s nose and did not wash their hands with soap and water.”

8VAC20-780-130-A

“***Repeat Violation*** The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. There was no immunization record for child #1, who had been enrolled for 13 days.”

8VAC20-780-90-A

“A written agreement between the parent and the center shall be in each child's record by the first day of the child's attendance. The agreement shall include all required components. 1. Child #1, enrolled for 13 days did not have documentation of a written agreement for authorization for emergency medical care, a statement that the center will notify the parent when the child becomes ill, and a statement that the parent will inform the center within 24 hours or the next business day after his child or any member of the immediate household has developed any reportable communicable disease. 2. Child # 3, enrolled for over eight months, did not have documentation of a written agreement for authorization for emergency medical care, a statement that the center will notify the parent when the child becomes ill, and a statement that the parent will inform the center within 24 hours or the next business day after his child or any member of the immediate household has developed any reportable communicable disease. 3. Child # 4, enrolled for over 10 months, did not have documentation of a written agreement for authorization for emergency medical care. 4. Child #5, enrolled for over five months, did not have documentation of a written agreement for authorization for emergency medical care.”

8VAC20-780-60-A

“***Repeat Violation*** Centers must keep a separate record for each child enrolled that contains all of the required information. 1. Child #1 enrolled for 13 days, did not have documentation of nickname (if any), sex, names of persons authorized to pick up the child, previous child day care and schools attended by the child, allergies and intolerance to medication or any other substances, and actions to take in an emergency situation, chronic physical problems and pertinent developmental information and any special accommodations needed, first date of attendance, documentation of viewing proof of the child's identity and age. 2. Child #2 enrolled for over seven years, did not have documentation of the name, home address, and home phone number of each parent who has custody, one of two designated people to call in an emergency if a parent cannot be reached, previous child day care and schools attended by the child, confirmation of up-to-date information in the child's record, and first date of attendance. 3. Child #5 enrolled for over five months, did not have documentation of the name, home address, and home phone number of each parent who has custody, nickname (if any), sex, previous child day care and schools attended by the child.”

8VAC20-780-440-B

“Cribs shall be identified for use by a specific child. Four infants were in attendance, and two infant cribs were not labeled for use by a specific child.”

22.1-289.035-A

“***Repeat Violation*** The center is required to have employees undergo a background check every five years. Staff #1 did not have an updated sworn disclosure or affirmation. It was overdue by 29 days.”

8VAC20-780-270-A

“***Repeat Violation*** The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. 1. The playground shed has chipped and peeling paint, deteriorating wood and two screw heads protruding out within reach of children. 2. The outdoor electrical box cover had peeling paint within reach of children. 3. The doorway between the infant and toddler rooms had a threshold coming away from the floor posing a tripping hazard. 4. There were two grills without secure lids containing charcoal on the playground within reach of children. The grill lids were laying beside the two grills.”

8VAC20-780-140-A

“***Repeat Violation*** Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. There was no physical examination in the record for child #4, who had been enrolled for 10 months.”

8VAC20-780-160-C

“***Repeat Violation, Systemic Deficiency *** A tuberculosis (TB) screening is required every two years from the last screening. 1. Staff #3 did not have an updated TB screening and was overdue by 23 days. 2. Staff #4?s TB screening was completed 85 days late.”

8VAC20-780-245-L

“There shall always be at least one staff member on duty who has obtained within the last three years instruction in performing the daily health observation of children. On August 24, 2026, between the hours of 6:30 AM to 8:00 AM, there were no staff in attendance with daily health observation training.”

63.2-1509-A Complaint related: Yes

“Any teacher or other person employed in a child day program, who have reason to suspect child abuse or neglect, are required to immediately report to the local Department of Social Services of the county or city wherein the child resides or wherein the abuse or neglect is believed to have occurred or to the Department’s toll-free child abuse and neglect hotline. 1. Center staff, who had reason to suspect child abuse, failed to immediately report incidents to the Department of Social Services. 2. On July 14, 2026, staff #1, a teacher in the two-year-old room, admitted to pinching, striking hands, or forcefully placing children into chairs on a daily basis for approximately the past two months. 3. Staff witnessed staff #1 forcefully pushing or slamming a child into a chair, forcibly sitting children in chairs, and grabbing children by both arms and forcefully yanking them into chairs. 4. Staff observed staff #1 grabbing and forcefully slinging two children. During one of these interactions, a child hit their head and immediately began crying. 5. A staff member described staff #1?s interactions with children as aggressive. The staff member observed staff #1 grab a child so forcefully that staff #1 left marks on the child's arm and observed staff #1 grab another child by their hair and shake them. 6. Another staff member observed staff #1 jabbing a child in their chest several times with her finger.”

8VAC20-780-40-E Complaint related: Yes

“The operational responsibilities of the licensee shall include ensuring that the center's activities and services are maintained in compliance with these standards, the center's own policies and procedures that are required by these standards. 1. The center's discipline policy to include acceptable and unacceptable discipline states staff will address behavior problems with kindness, teaching children how to handle a difficult situation with care and patience and that certain discipline methods are not acceptable including spanking, grabbing, pinching, and any physical punishment or restraint. 2. On July 14, 2026, staff #1, a teacher in the two-year-old room, admitted to pinching, striking hands, or forcefully placing children into chairs on a daily basis for approximately the past two months. 3. Staff #1 attempted to put a child's (4 years) shoes on during nap time. The child began kicking their feet. Staff #1 reported that she threw the shoes toward a trash can. The child reported to their parent that staff #1 threw a shoe at them. 4. Staff observed staff #1 grabbing and forcefully slinging two children. During one of these interactions, a child hit their head and immediately began crying. 6. A staff member described staff #1?s interactions with children as aggressive. The staff member observed staff #1 grab a child so forcefully that staff #1 left marks on the chlid’s arm and witnessed staff #1 grab another child by their hair and shake them. 6. Another staff member observed staff #1 jabbing a child in their chest several times with her finger.”

8VAC20-780-340-A Complaint related: Yes

“When staff are supervising children, they shall always ensure their care, protection, and guidance. 1. On July 14, 2026, staff #1, a teacher in the two-year-old room, admitted to pinching, grabbing and forcefully placing children into chairs, and striking children on their hands. Staff #1 reported it had been a daily occurrence over approximately the past two months for her to pinch, strike hands, or forcefully place children into chairs. 2. Center staff, who had reason to suspect child abuse, failed to immediately report incidents to the Department of Social Services. a. Staff described staff #1?s actions as forcefully pushing or slamming a child into a chair, forcibly sitting children in chairs, and grabbing children by both arms and forcefully yanking them into chairs. b. Staff observed staff #1 grabbing and forcefully slinging two children. During one of these interactions, a child hit their head and immediately began crying. c. A staff member described staff #1?s interactions with children as aggressive. The staff member observed staff #1 grab a child so forcefully that staff #1 left marks on the chlid’s arm and staff #1 grabbed another child by their hair and shook them. d. Another staff member observed staff #1 jabbing a child in their chest several times with her finger. 3. A member of management reported that staff #1 appeared increasingly burned out over the past year and expressed frustration that children were not listening. Staff #1 reported repeatedly telling management that she needed help and was overwhelmed.”

8VAC20-780-400-B Complaint related: Yes

“Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. 1. On July 14, 2026, staff #1, a teacher in the two-year-old room, admitted to using physical discipline on a daily basis for approximately the past two months to manage children’s behaviors to include pinching, grabbing and forcefully placing children into chairs, and striking children on their hands. 2. Staff #1 attempted to put a child's (4 years) shoes on during nap time. The child began kicking their feet. Staff #1 reported that she threw the shoes toward a trash can. The child reported to their parent that staff #1 threw a shoe at them. 3. A child (2 years) was playing with a toy that they were not supposed to have. Staff observed staff #1 grab and forcefully sling the child causing the child to strike his head. The child immediately began crying. 4. Seven children (6 two-year-olds and 1 four-year-old) were identified during the investigation relating to inappropriate behavioral guidance by staff #1.”

8VAC20-780-410-1 Complaint related: Yes

“The following actions or threats thereof are forbidden: Physical punishment, striking a child, roughly handling or shaking a child. 1. On July 14, 2026, staff #1, a teacher in the two-year-old room, admitted to pinching, grabbing and forcefully placing children into chairs, and striking children on their hands. Staff #1 reported it had been a daily occurrence over approximately the past two months for her to pinch, strike hands, or forcefully place children into chairs. Staff described staff #1?s actions as forcefully pushing or slamming a child into a chair, forcibly sitting children in chairs, and grabbing children by both arms and forcefully yanking them into chairs. 2. Staff observed staff #1 grabbing and forcefully slinging two children. During one of these interactions, a child hit their head and immediately began crying. 3. A staff member described staff #1?s interactions with children as aggressive. The staff member observed staff #1 grab a child so forcefully that staff #1 left marks on the child's arm and witnessed staff #1 grab another child by their hair and shake them. 4. Another staff member observed staff #1 jabbing a child in their chest several times with her finger. 5. Seven children (6 two-year-olds and 1 four-year old) were identified during the investigation relating to the use of forbidden actions.”

8VAC20-780-150-B Complaint related: No

“***Repeat Violation*** Each report shall include the date of the physical examination and dates immunizations were received and shall be signed by a physician, his designee, or an official of a local health department. The immunization record for child #1 (2 years) was not signed by a physician, his designee, or an official of a local health department.”

8VAC20-780-130-A Complaint related: No

“The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. There was no immunization record for child #1, who had been enrolled for 32 days.”

8VAC20-780-140-A Complaint related: No

“Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. There was no physical examination in the record of child #1, who had been enrolled for 32 days.”

8VAC20-780-60-A Complaint related: No

“Centers must keep a separate record for each child enrolled that contains all of the required information. Child #1 did not have documentation of viewing proof of the child's identity and age and the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached and it was overdue by 32 days.”

8VAC20-780-160-A

“The center is required to obtain documentation of a negative tuberculosis (TB) screening. The documentation shall have been completed within the last 30 calendar days of the date of employment and be signed by a physician, physician's designee, or an official of the local health department. 1.Staff #5, staff #7, and staff #8 had documentation of a TB screening completed more than 30 days prior to hire.”

8VAC20-780-160-C

“***Repeat Violation*** A tuberculosis (TB) screening is required every two years from the last screening. 1. Staff #1?s updated screening was 11 months over due. 2. Staff #2?s did not have documentation of an updated TB screening and was overdue by more than two months. 3. Staff #3 did not have documentation of an updated TB screening and was overdue by more than 16 months.”

8VAC20-780-40-M

“The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The center did not have a current list of allergies for children enrolled at the center.”

8VAC20-780-270-A

“The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. 1. The playground shed has several screw heads sticking out away from boards. 2. The outdoor wooden flower box is broken and unstable. 3. One toilet is covered by a trash bag and unable to be used.”

8VAC20-780-280-B

“Hazardous substances must be in a locked place that prevents access by children. 1. In the toddler classroom, the cleaning solution and sanitizing solution were in an unlocked cabinet, within reach of children. 2. On vehicle #1, one container of disinfectant wipes; on vehicle #2, two containers of Clorox wipes; and on vehicle #3 one container of Clorox wipes were being stored unlocked and within reach of children.”

8VAC20-790-600-F

“Staff shall complete the departments health and safety update course annually. 1. Staff #1, staff #2, staff #4, and staff #6 did not have documentation of the annual health and safety course. 2. Staff #3?s health and safety update course was overdue by two months.”

8VAC20-780-160-A

“The center is required to obtain documentation of a negative tuberculosis (TB) screening. The documentation shall have been completed within the last 30 calendar days of the date of employment and be signed by a physician, physician's designee, or an official of the local health department. 1.Staff #5, staff #7, and staff #8 had documentation of a TB screening completed more than 30 days prior to hire.”

8VAC20-780-160-C

“***Repeat Violation*** A tuberculosis (TB) screening is required every two years from the last screening. 1. Staff #1?s updated screening was 11 months over due. 2. Staff #2?s did not have documentation of an updated TB screening and was overdue by more than two months. 3. Staff #3 did not have documentation of an updated TB screening and was overdue by more than 16 months.”

8VAC20-780-40-M

“The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The center did not have a current list of allergies for children enrolled at the center.”

8VAC20-780-270-A

“The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. 1. The playground shed has several screw heads sticking out away from boards. 2. The outdoor wooden flower box is broken and unstable. 3. One toilet is covered by a trash bag and unable to be used.”

8VAC20-780-280-B

“Hazardous substances must be in a locked place that prevents access by children. 1. In the toddler classroom, the cleaning solution and sanitizing solution were in an unlocked cabinet, within reach of children. 2. On vehicle #1, one container of disinfectant wipes; on vehicle #2, two containers of Clorox wipes; and on vehicle #3 one container of Clorox wipes were being stored unlocked and within reach of children.”

8VAC20-790-600-F

“Staff shall complete the departments health and safety update course annually. 1. Staff #1, staff #2, staff #4, and staff #6 did not have documentation of the annual health and safety course. 2. Staff #3?s health and safety update course was overdue by two months.”

8VAC20-780-500-A

“Children’s hands shall be washed with soap and running water after toileting. Diapering was observed and children did not wash hands after their diaper change.”

8VAC20-780-410-2

“The following actions or threats thereof are forbidden: Enclosure in a small confined space or any space that the child cannot freely exit himself; however, this does not apply to the use of equipment such as high chairs, when used with children preschool age or younger for their intended purpose. Child #5 (23 months old) was observed strapped in a highchair while staff prepared lunch and during group activities such as singing and story time. Staff stated that child #5 will not sit at the table and climbs on everything.”

8VAC20-780-240-B

“Staff shall complete orientation training no later than seven days of the date of assuming job responsibilities. The record for Staff #5, employed for over two months did not have documentation of orientation training.”

8VAC20-780-70

“Each center shall maintain a separate record for each staff person that contains all of the required information. 1. The record for Staff ##5, employed for over two months, did not have documentation of the education and/or certification required by the job position and two references to character, reputation, and competency.”

8VAC20-780-150-B

“Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization report for child#4, enrolled for 6 days was not signed by a physician, his designee, or an official of the local health department.”

22.1-289.035-A

“The center is required to have employees undergo a background check every five years. The most recent central registry check for staff #1 was overdue by two years.”

8VAC20-780-160-C

“A tuberculosis (TB) screening is required every two years from the last screening. Staff #3 did not have documentation of an updated TB screening which was overdue by 162 days.”

8VAC20-790-600-F

“Staff shall complete the departments health and safety update course annually. 1. Staff #1, staff #2, and staff #6 have not completed the Virginia Annual Health and Safety update since 2020. 2. Staff #3 did not have documentation of the Virginia Annual Health and Safety update for 2024 or 2025.”

8VAC20-780-500-A

“Children’s hands shall be washed with soap and running water after toileting. Diapering was observed and children did not wash hands after their diaper change.”

8VAC20-780-410-2

“The following actions or threats thereof are forbidden: Enclosure in a small confined space or any space that the child cannot freely exit himself; however, this does not apply to the use of equipment such as high chairs, when used with children preschool age or younger for their intended purpose. Child #5 (23 months old) was observed strapped in a highchair while staff prepared lunch and during group activities such as singing and story time. Staff stated that child #5 will not sit at the table and climbs on everything.”

8VAC20-780-240-B

“Staff shall complete orientation training no later than seven days of the date of assuming job responsibilities. The record for Staff #5, employed for over two months did not have documentation of orientation training.”

8VAC20-780-70

“Each center shall maintain a separate record for each staff person that contains all of the required information. 1. The record for Staff ##5, employed for over two months, did not have documentation of the education and/or certification required by the job position and two references to character, reputation, and competency.”

8VAC20-780-150-B

“Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization report for child#4, enrolled for 6 days was not signed by a physician, his designee, or an official of the local health department.”

22.1-289.035-A

“The center is required to have employees undergo a background check every five years. The most recent central registry check for staff #1 was overdue by two years.”

8VAC20-780-160-C

“A tuberculosis (TB) screening is required every two years from the last screening. Staff #3 did not have documentation of an updated TB screening which was overdue by 162 days.”

8VAC20-790-600-F

“Staff shall complete the departments health and safety update course annually. 1. Staff #1, staff #2, and staff #6 have not completed the Virginia Annual Health and Safety update since 2020. 2. Staff #3 did not have documentation of the Virginia Annual Health and Safety update for 2024 or 2025.”

8VAC20-790-600-D-1

“All staff who work directly with children shall have within 90 days of the date of employment a current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The training shall include an in-person competency demonstration. Staff #1, employed for eight months, did not current certification in CPR. Staff #4, employed for four months, did not have current certification in CPR.”

8VAC20-790-600-D-2

“All staff who work directly with children shall have within 90 days of the date of employment a current certification in first aid appropriate to the ages of children in care. Staff #1, employed for eight months, did not current certification in first aid. Staff #4, employed for four months, did not have current certification in first aid.”

22.1-289.035-B-3

“The center must request a search of the central registry prior to the employee's first day of employment. The record for Staff #1, who had been employed for eight months, did not have documentation of a requested or a completed central registry search. Staff #5, who had been employed for seven months did not have documentation of a requested or a completed central registry search.”

8VAC20-780-130-E

“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. The records for Child #1 and Child #2 did not contain updated immunization records. The children have been attending the center for eight months. Child #1 and Child #2 are under two years of age.”

8VAC20-780-270-A

“The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. A large plastic toy bin with multiple cracks in it was located on the playground. The red shed located on the playground contained peeling paint on the door and door frames.”

8VAC20-790-600-D-1

“All staff who work directly with children shall have within 90 days of the date of employment a current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The training shall include an in-person competency demonstration. Staff #1, employed for eight months, did not current certification in CPR. Staff #4, employed for four months, did not have current certification in CPR.”

8VAC20-790-600-D-2

“All staff who work directly with children shall have within 90 days of the date of employment a current certification in first aid appropriate to the ages of children in care. Staff #1, employed for eight months, did not current certification in first aid. Staff #4, employed for four months, did not have current certification in first aid.”

22.1-289.035-B-3

“The center must request a search of the central registry prior to the employee's first day of employment. The record for Staff #1, who had been employed for eight months, did not have documentation of a requested or a completed central registry search. Staff #5, who had been employed for seven months did not have documentation of a requested or a completed central registry search.”

8VAC20-780-130-E

“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. The records for Child #1 and Child #2 did not contain updated immunization records. The children have been attending the center for eight months. Child #1 and Child #2 are under two years of age.”

8VAC20-780-270-A

“The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. A large plastic toy bin with multiple cracks in it was located on the playground. The red shed located on the playground contained peeling paint on the door and door frames.”