U-Gro Learning Centres

3270.131(b)(2) Toddler/preschool: updated health report every 12 months

“At the time of the follow up visit to verify corrections for SIN-00290511 (from 7/10/26 and 7/15/26), it was observed that the plan of corrections for the violation citing 3270.131b2 had not been fully implemented. On 9/3/26, the most recent health assessments on file for child #6 was dated in January of 2025. An updated health assessment had not been obtained.”

Correction date in the state record: Sep 3, 2026

3270.124(b)(3) Parent home/work address, phone

“At the time of the follow up visit to verify corrections for SIN-00290511 (from 7/10/26 and 7/15/26), it was observed that the plan of corrections for the violation citing 3270.124b3 had not been fully implemented. On 9/3/26, the emergency contact forms on file for child #6 still did not include complete contact information for the enrolling parents.”

Correction date in the state record: Aug 31, 2026

3270.31(e)(4)(ii) Fire safety - 1 yr.

“Staff person #1 completed fire safety training in October of 2024 and subsequently more than 12 months later in July of 2025. Staff person #3 completed fire safety training in October of 2024 and subsequently more than 12 months later in June of 2026. Staff person #9 completed fire safety training in October of 2024 and subsequently more than 12 months later in June of 2026. Staff person #11 completed fire safety training in October of 2024 and subsequently more than 12 months later in June of 2026. Staff person #14 completed fire safety training in July of 2024 and subsequently more than 12 months later in July of 2026. Staff person #15 completed fire safety training in October of 2024 and subsequently more than 12 months later in June of 2026.”

Correction date in the state record: Aug 11, 2026

3270.31(e)(4)(i) Age and Training

“Staff person #15's pediatric first aid and CPR training expired at the end of September 2025, but was not updated until 11/14/2025.”

Correction date in the state record: Aug 11, 2026

3270.27(c) Training regarding plan

“Staff person #3 was trained on the emergency plan in January of 2024 and subsequently more than 12 months later in June of 2026.”

Correction date in the state record: Aug 21, 2026

3270.181(c) Emergency info/agreement updated 6 mos

“The most recent parent signatures on the agreements and emergency contact forms for children #2, #3, and #4 were more than 6 months old and past due to be updated. The most recent parent signatures on the emergency contact forms for children #1, #5, #6, #7, #8, and #9 were more than 6 months old and past due to be updated.”

Correction date in the state record: Aug 19, 2026

3270.182(3)/3270.182(5) Consent for emergency medical care required prior to admission/Consent for administration of minor first-aid required prior to admission

“The records for children #2 and #4 did not contain signed parental consent for emergency medical care for the child. The records also did not include signed parental consent for administration of minor first-aid procedures by facility staff.”

Correction date in the state record: Aug 28, 2026

3270.182(7) Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file

“Originals of incident reports were on file for children #1, #3, #4, #5, #6, #7, and #9.”

Correction date in the state record: Aug 28, 2026

3270.183(a)/3270.193(a) Locked cabinet/Confidential; stored in locked cabinet

“Staff and child files were stored in unlocked cabinets.”

Correction date in the state record: Aug 19, 2026

3270.27(a)(6) Emergency plan

“Documentation of an emergency drill from the past year was not on file at the facility.”

Correction date in the state record: Aug 12, 2026

3270.27(f) Emergency plan

“The operator was unable to provide documentation that the emergency plan had been submitted to the local municipality.”

Correction date in the state record: Aug 21, 2026

3270.36(b)/3270.192(2)(ii) Assistant Group Supervisor qualifications/Exp, educ., training prior to facility

“Staff person #8 is serving as an AGS at the facility. The staff person's record included documentation of a high school diploma and a CDA, but did not include documentation of 1 year (1,250 hours) of childcare experience. Staff person #17 is serving as an AGS at the facility. The staff person's record included documentation of education but did not include documentation of 2 years (2,500 hours) of childcare experience.”

Correction date in the state record: Aug 28, 2026

3270.77(a) No peeling paint or plaster

“An area of peeling paint was observed near the door in the Ladybugs room. (CORRECTED ON SITE) An area of peeling paint was observed near the blocks area in the Jaguars room. (CORRECTED ON SITE)”

Correction date in the state record: Jul 22, 2026

3270.82(h) Handwashing signs

“A handwashing sign was not posted in the children's bathroom between the Caterpillar and Butterfly rooms. (CORRECTED ON SITE)”

Correction date in the state record: Jul 22, 2026

3270.102(c) Outdoor equip.- protective surfacing

“The depth of the surfacing on the preschool playground measured between 2 and 6 inches in various spots measured in fall zones of the climbers.”

Correction date in the state record: Jul 23, 2026

3270.123(a)(3) Services proceeded

“Child Service Reports (or an approved alternative) were not completed timely during the previous year for children #2, #3, #4, #6, #7, #8 and #9. Child #3, #6, and #7 - completed in May of 2025 and subsequently more than 6 months later in April of 2026. Child #2, #4, #8 and #9 - The only ones on file from the past year were dated in April of 2026.”

Correction date in the state record: Jul 22, 2026

3270.123(b) Parent receives original

“Originals of agreements were on file for children #1, #3, #4, #5, #6, and #9.”

Correction date in the state record: Aug 12, 2026

3270.124(b)(3) Parent home/work address, phone

“The emergency contact forms on file for children #1, #2, and #6 did not include complete contact information for the enrolling parents. Child #1 - incomplete work address Child #2 - missing work phone and address Child #6 - missing work phone and address”

3270.131(e)(1)/3270.131(e)(3) Exemption documentation from parent/guardian/Dismissal policy

“The immunization records on file for child #1 (young toddler) were not in accordance with the schedule recommended by the ACIP. The immunization record only included immunizations up to 2 months.”

Correction date in the state record: Aug 12, 2026

3270.124(b)(6) Insurance coverage information

“The emergency contact information on file for child #3 did not include the child's health insurance coverage and policy number.”

Correction date in the state record: Aug 5, 2026

3270.124(b)(7) Name/address/phone release person

“The emergency contact information on file for children #1 and #2 each did not include an address for a listed release person.”

Correction date in the state record: Aug 12, 2026

3270.131(b)(1) Infant: updated health report every 6 months

“The most recent health assessment on file for child #1 (young toddler) was dated in June of 2025.”

Correction date in the state record: Aug 12, 2026

3270.131(b)(2) Toddler/preschool: updated health report every 12 months

“The most recent health assessments on file for children #4 and #6 were dated in January of 2025. The most recent health assessments on file for child #2 were dated in April of 2024 and subsequently more than 12 months later in January of 2026.”

3270.151(a)/3270.151(c)(2) 12 months prior to service and every 24 months thereafter/Mantoux TB

“The health assessments on file for staff person #1 were dated in August of 2023 and subsequently more than 24 months later in July of 2026. The health assessments on file for staff person #3 were dated in January of 2024 and subsequently more than 24 months later in June of 2026. Staff person #4 did not have a health assessment on file that was dated within the 12 months prior to initial service at the facility. The record for facility person #5 did not include results of a TB test. The health assessments on file for staff person #13 were dated in January of 2024 and subsequently more than 24 months later in July of 2026.”

Correction date in the state record: Aug 26, 2026

3270.74 Emergency Numbers Posted

“The emergency phone numbers were not posted by the phone in the indoor gross motor area.”

Correction date in the state record: Jul 29, 2026

3270.69(b) 110º F or less

“The water in the sink in Caterpillar room measured at 114° F and the water in the Butterfly room measured at 116° F.”

Correction date in the state record: Aug 5, 2026

3270.32(a) Comply with CPSL

“Upon beginning work in the facility, the record for staff person #2 did not contain completed a completed NSOR certificate as required under the CPSL. The NSOR was obtained 14 days after the employee began working with children. Upon beginning work in the facility, the record for staff person #4 did not contain completed a completed NSOR certificate as required under the CPSL. The NSOR still was not on file at the time of inspection. Staff person #6 worked with expired clearances on file during the previous year. -The state police clearances on file were dated 1/14/2021, and subsequently more than 60 months later on 6/23/26. -The child abuse clearances on file were dated 12/21/20, and subsequently more than 60 months later on 7/8/26. -The DHS FBI clearances on file were dated 2/18/21, and subsequently more than 60 months later on 7/1/26. -The NSOR certificates on file were dated 1/8/2, and subsequently more than 60 months later on 7/6/26. Upon beginning work in the facility, the record for staff person #7 did not contain completed a completed child abuse clearance, and a completed NSOR certificate as required under the CPSL. In addition, staff person #7's clearances were not submitted to the main office for review. (CORRECTED ON SITE) Staff person #10 began employment with a volunteer child abuse clearance on file. The required employment clearance has since been obtained. Staff person #11 worked with expired clearances on file during the previous year. -The state police clearances on file were dated 9/23/20, and subsequently more than 60 months later on 6/23/26 -The child abuse clearances on file were dated 9/21/20, and subsequently more than 60 months later on 6/23/26 -The DHS FBI clearances on file were dated 9/27/20, and subsequently more than 60 months later on 6/25/26. -The NSOR certificates on file were dated 9/30/20, and subsequently more than 60 months later on 6/23/26. Upon beginning work in the facility, the record for staff person #12 did not contain completed a completed NSOR certificate as required under the CPSL. The NSOR was obtained 48 days after the employee began working with children. Staff person #13 worked with expired clearances on file during the previous year. -The state police clearances on file were dated 5/5/21, and subsequently more than 60 months later on 6/23/26. -The child abuse clearances on file were dated 6/28/21, and subsequently more than 60 months later on 7/2/26. Staff person #15 worked with an expired clearances on file during the previous year. -The child abuse clearances on file were dated 2/4/21, and subsequently more than 60 months later on 7/1/26. -In addition, the staff person's mandated reporter training expired 3/14/26 (dated 3/14/21), and was not updated until 7/2/26. Staff person #16 worked with expired clearances on file during the previous year. -The state police clearances on file were dated 6/11/21, and subsequently more than 60 months later on 6/30/26. -The DHS FBI clearances on file were dated 6/21/21, and subsequently more than 60 months later on 7/1/26. Upon beginning work in the facility, the record for staff person #17 did not contain completed a completed NSOR certificate as required under the CPSL. The NSOR was obtained 60 days after the employee began working with children. Staff person #18 worked with an expired clearances on file during the previous year. -The state police clearances on file were dated 8/7/20 and subsequently more than 60 months later on 6/23/26 -The child abuse clearances on file were dated 8/4/20, and subsequently more than 60 months later on 6/29/26 -The DHS FBI clearances on file were dated 8/25/20, and subsequently more than 60 months later on 6/24/26. -The NSOR certificates on file were dated 8/5/20, and subsequently more than 60 months later on 6/29/26. -In addition, the staff person's mandated reporter training expired 10/23/2025 (dated 10/23/2020), and was not updated until 7/1/26.”

Correction date in the state record: Aug 12, 2026

3270.31(f) Health and Safety Training

“Staff person #4 has not completed the following required pre- service training within 90 days of their date of hire (see LIS code sheet): Health and Safety training (f1-f9). Staff person #10 has not completed the following required pre- service training within 90 days of their date of hire (see LIS code sheet): Health and Safety training (f1-f9) - The file was missing part 1 of the 2 part health and safety training.”

Correction date in the state record: Aug 11, 2026

3270.181(c)/3270.181(e) Emergency info/agreement updated 6 mos/Emergency master file updated

“Emergency contact information in the childcare spaces throughout the facility was past due to be updated. Parent signatures were more than 6 months old. In addition, the forms in the rooms did not include the complete information included in the children's files as a different form was used.”

Correction date in the state record: Aug 19, 2026

3270.14/3270.21 Pertinent Laws & Regulations/General Health and Safety

“Staff persons #1 and #2 were observed to be caring for children unsupervised in the ducks room. Staff persons #1 and #2 did not have documentation on file showing that they have completed the following pre- service training required prior to caring for children unsupervised: Pediatric First Aid and CPR.”

Correction date in the state record: Jun 17, 2026

3270.31(f)(10) Health and Safety Training - Pediatric First Aid and CPR

“Staff person #2 completed professional development in the topic of pediatric first aid and pediatric cardiopulmonary resuscitation 158 days after start date.”

Correction date in the state record: Apr 30, 2026

3270.113(a)(1) Staff assigned to specific children

“On 4/7/26, staff persons #1 and #2 were present with a group of 9 children in the Ducks room. Staff only accounted for 8 of the 9 children when asked to identify their assigned groups. On 4/16/26, staff persons #3 and #4 were present with a group of 8 children in the Bunnies room. Staff person #3 was unable to identify which specific children were in their assigned group. On 4/16/26, staff persons #5 and #6 were present with a group of 18 children in the Jaguars room. Staff person #5 identified the 10 children in her care group. Staff person #6 was able to identify 7 of the 8 children in her assigned group. When questioned, the staff person then identified 10 children as being in her care group. A third time, the staff person was able to list the 8 children in her care group.”

Correction date in the state record: Apr 30, 2026

3270.134(a) Child's hands washed

“On 4/7/26, staff person #1 did not wash a child's hands after changing the child's diaper. On 4/16/26, staff person #3 did not wash a child's hands after changing the child's diaper.”

Correction date in the state record: Apr 30, 2026

3270.14/3270.21 Pertinent Laws & Regulations/General Health and Safety

“On 7/24/25, it was observed that the facility emergency plan did not include a plan for continuity of operations.”

Correction date in the state record: Jul 24, 2025

3270.151(a) 12 months prior to service and every 24 months thereafter

“On 7/24/25, it was observed that staff health assessments were not updated every 24 months. Staff person 1 had a health assessment on file that expired on 8/31/24 and an updated health assessment was not completed until 4/23/25. Staff person 4 had a health assessment on file that expired on 1/312/25 and an updated health assessment was not completed until 2/19/25.”

Correction date in the state record: Jul 24, 2025

3270.182(5) Consent for administration of minor first-aid required prior to admission

“On 7/24/25, it was observed that child 4 did not have signed parental consent for minor first-aid procedures.”

Correction date in the state record: Jul 28, 2025

3270.192(5) Two written references

“On 7/24/25, it was observed that staff person 8 did not have 2 written nonfamily references on file.”

Correction date in the state record: Jul 24, 2025

3270.31(e)(4)(i) Age and Training

“On 7/24/25, it was observed that staff Pediatric First Aid/CPR certifications were not updated before they expired. Staff person 1 had a Pediatric First Aid/CPR training on file that expired on 12/31/24 that was not updated until 6/26/25. Staff person 2 had a Pediatric First Aid/CPR training on file that expired on 3/31/25 that was not updated until 6/26/25. Staff person 3 had a Pediatric First Aid/CPR training on file that expired on 12/31/24 that was not updated until 6/26/25. Staff person 4 had a Pediatric First Aid/CPR training on file that expired on 1/31/25 That was not updated until 2/19/25. Staff person 5 had a Pediatric First Aid/CPR training on file that expired on 12/31/24 that was not updated until 6/26/25. Staff person 6 had a Pediatric First Aid/CPR training on file that expired on 12/31/24 that was not updated until 6/26/25.”

Correction date in the state record: Jun 26, 2025

3270.32(a) Comply with CPSL

“On 7/24/25, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 2 had a NSOR (National Sex Offender Registry) Certificate on file that expired on 1/3/25 that was not updated until 7/2/25. Staff person 2 had a FBI clearance on file that expired on 2/2/25 that was not updated until 7/9/25. Staff person 3 had a NSOR Certificate on file that expired on 1/14/25 that was not updated until 7/15/25. Staff person 7 had a State Police clearance on file that expired on 6/10/25 that was not updated until 6/25/25. Staff person 7 had a Child Abuse clearance on file that expired on 6/11/25 that was not updated until 7/1/25. Staff person 7 had a NSOR Certificate on file that expired on 6/20/25 that was not updated until 6/25/25.”

Correction date in the state record: Jul 2, 2025

3270.113(e) Restraints prohibited

“It was reported that staff person 1 restrained a child at naptime by putting their legs over the ankles of a child.”

Correction date in the state record: Oct 22, 2024

3270.21/3270.76 General Health and Safety/Building Surfaces

“On 7/29/24, it was observed that there was exposed concrete which was sharp at the base of the curb on the preschool playground.”

Correction date in the state record: Aug 22, 2024

3270.32(a) Comply with CPSL

“On 7/29/24, it was observed that CPSL (Child Protective Services Law) was not followed. Clearances were not updated or obtained timely. Disclosure Statements were not dated. Staff person 1 had a child abuse clearance on file that expired on 4/25/24 that had not ben updated. Staff person 1 may not work in a child care position until their child abuse clearance has been updated. Staff person 1 had a state police clearance on file that expired on 4/26/24 that was not updated until 7/1/24 and a FBI clearance on file that expired on 4/26/24 that was not updated until 7/2/24. Clearances must be updated every 60 months. Staff person 4 had a state police clearance on file that expired on 1/9/24, a child abuse clearance on file that expired on 1/14/24, and a FBI clearance on file that expired on 2/12/24 that had not been updated. Staff person 4 may not work in a childcare position until their state police, child abuse, and FBI clearances have been updated. Staff person 5 did not have a date on their signed disclosure form . Staff person 7 did not have a date on their signed disclosure form.”

Correction date in the state record: Aug 1, 2024

3270.76/3270.77(a) Building Surfaces/No peeling paint or plaster

“On 7/29/24, it was observed that there was peeling paint and exposed plaster in the facility. Peeling paint/exposed plaster was observed in the caterpillar classroom by the play kitchen. Peeling paint/exposed plaster was observed in the duck classroom by the refrigerator. Peeling paint/exposed plaster was observed in the zebra classroom under the calendar. Peeling paint/exposed plaster was observed in the Indoor Play area on the yellow wall by the trash can and on the green and blue walls.”

Correction date in the state record: Aug 8, 2024

3270.102(c) Outdoor equip.- protective surfacing

“On 7/29/24, it was observed that there was not sufficient protective surfacing under the embedded equipment on the preschool playground. Mulch depth measured approximately 2-5 inches in various fall zones where there should have been at least 9 inches of mulch.”

Correction date in the state record: Aug 22, 2024

3270.133(7) Medication log

“On 7/29/24, it was observed that child 5 and 7 had medications present and no medication log was available.”

Correction date in the state record: Aug 22, 2024

3270.151(a) 12 months prior to service and every 24 months thereafter

“On 7/29/24, it was observed that staff person 3 had a health assessment on file that expired on 1/10/24 that was not updated until 6/17/24.”

Correction date in the state record: Aug 15, 2024

3270.182(5) Consent for administration of minor first-aid required prior to admission

“On 7/29/24, it was observed that child 2, 3, 4, 6, 7, and 8 did not have signed parental consent for minor first-aid on file.”

Correction date in the state record: Jul 29, 2024

3270.192(5) Two written references

“On 7/29/24, it was observed that staff person 8 did not have 2 written nonfamily references on file.”

Correction date in the state record: Jul 29, 2024

3270.31(f)(10) Health and Safety Training - Pediatric First Aid and CPR

“On 7/29/24, it was observed that staff persons did not complete pediatric first aid and CPR training in their first 90 days of hire. Staff person 2 had First Aid/CPR training on file dated 7/8/24 which was not within their first 90 days of employment. Staff person 5 did not have documentation of First Aid/CPR training on file and was past their first 90 days of employment. Staff person 6 had First Aid/CPR training on file dated 7/8/24, which was not within their first 90 days of employment.”

Correction date in the state record: Jul 29, 2024

3270.31(f) Health and Safety Training

“On 7/29/24, it was observed that staff person 3 had been employed for longer than 90 days and had not completed the health and safety training.”

Correction date in the state record: Aug 15, 2024

3270.183(b) No information disclosed

“On 12/6/23, Staff person 1 admitted to discussing a specific child's behavior with another childcare provider.”

Correction date in the state record: Dec 11, 2023

3270.184(b) Release information with parent consent

“On 12/6/23, Staff person 1 admitted to discussing a specific child's behavior with another childcare provider.”

Correction date in the state record: Dec 11, 2023

3270.66(a) Locked or inaccessible

“On 7/13/23 it was observed that toxics were accessible to children in the Caterpillar Classroom (children are ages 3-4). Sunscreen and hand sanitizer was observed in multiple child cubbies that are low enough to be accessible to the children. CORRECTED ON SITE”

Correction date in the state record: Jul 13, 2023

3270.192(2)(ii) Exp, educ., training prior to facility

“On 7/13/23, it was observed that staff person 3 did not have acceptable verification of education on file. Staff person 3 had an education document from another country that had not been translated.”

Correction date in the state record: Jul 14, 2023

3270.32(a) Comply with CPSL

“On 7/13/23, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 1did not update their clearances within 60 months. Staff person 1 had a state police clearance that expired on 3/21/23 and was not updated until 6/30/23. Staff person 1 had a child abuse clearance that expired on 3/10/23 and was not updated until 7/6/23. Staff person 1 had a state police clearance that expired on 3/12/23 and was not updated until 6/30/23. Mandated Reporter training was not updated within 60 months for staff person 1 and 2. Staff person 1 had a mandated reporter training that expired on 3/3/18 and was not updated until 6/30/23 Staff person 2 had a mandated reporter training that expired on 4/3/22 and was not updated until 6/29/23.”

Correction date in the state record: Jul 10, 2023

3270.76/3270.77(a) Building Surfaces/No peeling paint or plaster

“On 7/13/23, it was observed that there was peeling paint on the green and blue walls of the indoor play area.”

Correction date in the state record: Jul 14, 2023

3270.27(c) Training regarding plan

“On 8/17/22, it was observed that staff person 1 had been employed longer than 1 year and did not have annual emergency plan training.”

Correction date in the state record: Aug 31, 2022

3270.32(a) Comply with CPSL

“On 8/17/22, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 1 had a Mandated Reporter training on file that expired on 4/15/20 that was not updated until 7/7/22. Mandated Reporter training must be updated every 60 months.”

Correction date in the state record: Jul 7, 2022

3270.66(a) Locked or inaccessible

“On 8/17/22, it was observed that disinfecting spray and diaper creams were accessible to children in the lower unlocked cabinet of the changing table in the Ducks (younger toddlers) classroom.”

Correction date in the state record: Aug 17, 2022

3270.75(b) Inaccessible to children

“On 8/17/22, it was observed that First Aid kits were accessible to children in the Jaguar, Monkey, Butterfly, and Caterpillar classrooms. First Aid kits were stored on the floor or low table by the exit door to the playground.”

Correction date in the state record: Aug 17, 2022

3270.82(h) Handwashing signs

“On 8/17/22, it was observed that handwashing signs were not posted at the sinks in the children's bathroom in the Jaguar classroom.”

Correction date in the state record: Aug 17, 2022

3270.123(a)(1) Amount of fee

“On 8/17/22, it was observed that fee amounts were not listed on the agreement forms for child 4 and 9.”

Correction date in the state record: Aug 17, 2022

3270.124(b)(5) Information re: special needs

“On 8/17/22, it was observed that information on the child's special needs were not listed on the emergency contact form for child 4.”

Correction date in the state record: Aug 30, 2022

3270.133(4) Locked

“On 8/17/22, it was observed that medication (an inhaler) was stored in the unlocked emergency bag on the floor by the exit doors to the playground in the Monkey classroom.”

Correction date in the state record: Aug 17, 2022

3270.151(a)/3270.151(c)(2) 12 months prior to service and every 24 months thereafter/Mantoux TB

“On 8/17/22, it was observed that staff health assessments and TB tests were not obtained in a timely manner. Staff person 2 had a health assessment and TB test on file, dated 5/18/21, that was more than 12 months old at their start date. A health assessment and TB test must be within 12 months prior to starting in a childcare position. Staff person 3 was observed working with children and did not have a health assessment and TB test on file. Staff persons must have a health assessment and TB test on file prior to starting in a childcare position.”

Correction date in the state record: Aug 19, 2022

3270.182(5) Consent for administration of minor first-aid required prior to admission

“On 8/17/22, it was observed that signed parental consent for minor first aid for child 1, 2, 4, 5, 6, 7, 8, and 9 was not on file.”

Correction date in the state record: Aug 25, 2022

3270.192(2)(ii) Exp, educ., training prior to facility

“On 8/17/22, it was observed that staff person 2 did not have verification of education on file. Proof of education is required before a staff enters a childcare position.”

Correction date in the state record: Aug 17, 2022

3270.27(a)(5) Emergency plan

“On 8/17/22, it was observed that the facility emergency plan did not provide for accommodations for infants, toddlers, and children with chronic medical conditions. Infants, toddlers, and children with chronic medical conditions were observed in care.”

Correction date in the state record: Aug 29, 2022