Phelps Love and Care
Charlotte, NC 28262 · infants to school-age · Home daycare: the provider shares the address with families
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Tutor Time Child Care/Learning Center is a licensed child care center in Charlotte, North Carolina. It is licensed by the state, for up to 186 children, serving infants, toddlers, preschoolers and school-age children.
The North Carolina Division of Child Development and Early Education made 33 visits in the last 3 years and cited 83 rules across 20 of them. The visit list, in the state's words, is below.
Hours
Programs
| Ages | Infants, toddlers, preschoolers and school-age childrenFrom the state license |
|---|---|
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 186 childrenFrom the state license |
Cost
Tutor Time Child Care/Learning Center has not listed its tuition. For comparison, full-time infant care at a child care center in Mecklenburg County has a median price of $284 a week (U.S. Department of Labor, 2022).
State record
33 visits in the last 3 years · Last visit Sep 28, 2026: no rules cited
Rules cited on 20 of 33 visits · 83 rules in all · 83 corrected
For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
The state lists an adverse action on this permit.
Own this daycare? Add your response to the state record
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
The state verified the correction on Jul 20, 2026
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
The state verified the correction on Jul 20, 2026
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
Corrected during the visit
Parent's medication authorization did not include required information.
The state verified the correction on Jul 20, 2026
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
A safe indoor and outdoor environment was not provided for the children.
Corrected during the visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on Jul 20, 2026
A current activity plan was not posted for each group of children for reference.
Corrected during the visit
A valid qualification letter was not on file and available to review at the facility.
Corrected during the visit
Enhanced staff/child ratios and group sizes were not met.
Corrected during the visit
For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time.
Corrected during the visit
Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit.
The state verified the correction on May 27, 2026
Equipment and furnishings were not sturdy, stable and free of hazards.
The state verified the correction on May 27, 2026
Each child's bed, cot, or 2" mat was not individually assigned and identified.
The state verified the correction on May 27, 2026
Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met.
The state verified the correction on Apr 21, 2026
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.
The state verified the correction on Apr 21, 2026
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
Corrected during the visit
Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met.
The state verified the correction on Apr 21, 2026
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.
The state verified the correction on Apr 21, 2026
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
Corrected during the visit
Enhanced staff/child ratios and group sizes were not met.
The state verified the correction on Apr 14, 2026
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
Corrected during the visit
Enhanced staff/child ratios and group sizes were not met.
The state verified the correction on Apr 14, 2026
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
Corrected during the visit
Children were not adequately supervised at all times.
The state verified the correction on Apr 1, 2026
A drug or medicine was administered in a manner not authorized by the child's parent, physician or other authorized health professional.
The state verified the correction on Mar 17, 2026
Enhanced staff/child ratios and group sizes were not met.
The state verified the correction on Mar 17, 2026
Incident logs were not completed and maintained as required.
The state verified the correction on Mar 17, 2026
A violation was found for which there is no item number.
The state verified the correction on Feb 17, 2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.
The state verified the correction on Feb 10, 2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.
The state verified the correction on Feb 10, 2026
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.
Corrected during the visit
Center has not passed required sanitation inspection and received an approved or superior rating.
The state verified the correction on Feb 19, 2026
Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle).
Corrected during the visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
Corrected during the visit
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
The state verified the correction on Dec 24, 2025
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional.
The state verified the correction on Dec 24, 2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
The state verified the correction on Dec 24, 2025
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.
The state verified the correction on Dec 24, 2025
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
The state verified the correction on Dec 24, 2025
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
The state verified the correction on Dec 24, 2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
The state verified the correction on Dec 24, 2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
The state verified the correction on Dec 24, 2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
The state verified the correction on Dec 24, 2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.
The state verified the correction on Dec 24, 2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit.
The state verified the correction on Dec 24, 2025
The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.
The state verified the correction on Dec 24, 2025
A current activity plan was not posted for each group of children for reference.
The state verified the correction on Dec 24, 2025
Children were not adequately supervised at all times.
The state verified the correction on Dec 19, 2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
The state verified the correction on Dec 24, 2025
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional.
The state verified the correction on Dec 24, 2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
The state verified the correction on Dec 24, 2025
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.
The state verified the correction on Dec 24, 2025
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
The state verified the correction on Dec 24, 2025
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
The state verified the correction on Dec 24, 2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
The state verified the correction on Dec 24, 2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
The state verified the correction on Dec 24, 2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
The state verified the correction on Dec 24, 2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.
The state verified the correction on Dec 24, 2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit.
The state verified the correction on Dec 24, 2025
The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.
The state verified the correction on Dec 24, 2025
A current activity plan was not posted for each group of children for reference.
The state verified the correction on Dec 24, 2025
Children were not adequately supervised at all times.
The state verified the correction on Dec 19, 2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on Dec 11, 2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on Dec 11, 2025
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.
The state verified the correction on Oct 8, 2025
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.
The state verified the correction on Oct 8, 2025
A violation was found for which there is no item number.
The state verified the correction on Jan 29, 2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
The state verified the correction on Jan 29, 2025
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional.
The state verified the correction on Jan 29, 2025
Application for enrollment did not include all required information.
The state verified the correction on Jan 29, 2025
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
The state verified the correction on Jan 29, 2025
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.
The state verified the correction on Jan 29, 2025
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
The state verified the correction on Jan 29, 2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on Jan 29, 2025
The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.
The state verified the correction on Jan 29, 2025
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.
The state verified the correction on Jan 29, 2025
Balloons were accessible to children.
Corrected during the visit
A violation was found for which there is no item number.
The state verified the correction on Jun 4, 2024
A violation was found for which there is no item number.
The state verified the correction on Jun 4, 2024
A violation was found for which there is no item number.
The state verified the correction on Jun 4, 2024
Enhanced staff/child ratios and group sizes were not met.
The state verified the correction on Jun 4, 2024
All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training.
The state verified the correction on Jun 13, 2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
The state verified the correction on Jun 4, 2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on Jun 18, 2024
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
The state verified the correction on Feb 7, 2024
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.
The state verified the correction on Feb 7, 2024
Medical exam or health assessment record was not on file before or within 30 days after admission.
The state verified the correction on Feb 7, 2024
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child.
The state verified the correction on Feb 7, 2024
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.
The state verified the correction on Feb 7, 2024
All vehicles used to transport children were not free of hazards.
The state verified the correction on Feb 7, 2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.
The state verified the correction on Feb 6, 2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.
The state verified the correction on Feb 6, 2024
Parent's medication authorization did not include required information.
The state verified the correction on Feb 7, 2024
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
The state verified the correction on Feb 7, 2024
The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin.
The state verified the correction on Jun 4, 2024
Equipment and furnishings were not sturdy, stable and free of hazards.
The state verified the correction on Feb 22, 2024
All walls and ceilings including doors and windows were not kept clean and in good repair.
The state verified the correction on Mar 18, 2024
Each child's bed, cot, or 2" mat was not individually assigned and identified.
The state verified the correction on Feb 7, 2024
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FAQ
Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.
The North Carolina Division of Child Development and Early Education lists the most recent visit on September 28, 2026, with no rules cited. It lists 33 visits in the last 3 years.
Yes. Inspectors cited 83 rules across 20 of 33 visits in the last 3 years; 83 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
186, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.
Yes. The state record says it accepts child care subsidies.
Its hours are not listed. Call (704) 717-7511 to confirm.
It has not listed its tuition. Call (704) 717-7511 to ask.
(704) 717-7511.
1720 J N Pease Place, Charlotte, NC 28262. The nearest other daycare we list is Tutor Time on J.N. Pease Place, 0.1 miles away.