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Child care center 

Bright Horizons at Mallard Creek

9215 Mallard Creek Road, Charlotte, NC 282624.4· 28 reviews
licensed capacity
199
open each week
5 days
a week, county median
$284

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Licensed by the stateInspection record

About

About Bright Horizons at Mallard Creek

Bright Horizons at Mallard Creek is a licensed child care center in Charlotte, North Carolina. It is licensed by the state, for up to 199 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 7:00 AM to 6:00 PM.

The North Carolina Division of Child Development and Early Education made 11 visits in the last 3 years and cited 15 rules across 6 of them. The visit list, in the state's words, is below.

InfantsSchool-ageAccepts child care subsidy

Ages served: infants, toddlers, preschoolers and school-age children

From the state license
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
7:00 AM to 6:00 PM
Licensed capacity
199 children

Hours

Hours

MondayToday7:00 AM to 6:00 PM
Tuesday7:00 AM to 6:00 PM
Wednesday7:00 AM to 6:00 PM
Thursday7:00 AM to 6:00 PM
Friday7:00 AM to 6:00 PM
SaturdayNot listed
SundayNot listed

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license
Child care subsidyAccepts state child care subsidiesFrom the state license
Licensed capacity199 childrenFrom the state license

Cost

Tuition and costs

Bright Horizons at Mallard Creek has not listed its tuition. For comparison, full-time infant care at a child care center in Mecklenburg County has a median price of $284 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
Mecklenburg County medians, full time, per week

Infant

Center$284
Home daycare$189

Toddler

Center$251
Home daycare$180

Preschool

Center$171
Home daycare$180

School age

Center$90
Home daycare$100

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Bright Horizons at Mallard Creek

License

Status
Licensed and operating
License type
Five Star Center License
Capacity
199 children
Ages
Infants, toddlers, preschoolers and school-age children
License number
#60004036
See the state's record

Summary

11 visits in the last 3 years · Last visit Sep 15, 2026: no rules cited

Rules cited on 6 of 11 visits · 15 rules in all · 15 corrected

  • Safety and hazards 4
  • Discipline and child guidance 2
  • Records and paperwork 2
  • Staff training and qualifications 2
  • Building, equipment and play areas 2
  • Background checks 1
  • Food and nutrition 1
  • Health, medication and illness 1

For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 11 visits
  1. Sep 15, 2026InspectionNo rules cited
  2. Sep 2, 2026Inspection1 rule cited
    • Discipline and child guidance

      A child was yelled at, shamed, humiliated, frightened, threatened or bullied.

      The state verified the correction on Sep 14, 2026

  3. Jan 22, 2026Inspection3 rules cited
    • Safety and hazards

      The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

      The state verified the correction on Jan 23, 2026

    • Records and paperwork

      Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

      Corrected during the visit

    • Records and paperwork

      All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

      Corrected during the visit

  4. Oct 14, 2025Inspection3 rules cited
    • Staff training and qualifications

      A valid qualification letter was not on file and available to review at the facility.

      The state verified the correction on Oct 24, 2025

    • Background checks

      Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

      The state verified the correction on Oct 24, 2025

    • Safety and hazards

      Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division.

      The state verified the correction on Oct 24, 2025

  5. Jul 9, 2025InspectionNo rules cited
  6. Jun 18, 2025InspectionNo rules cited
  7. Feb 5, 2025Inspection2 rules cited
    • Building, equipment and play areas

      For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.

      The state verified the correction on Feb 12, 2025

    • Discipline and child guidance

      A current activity plan was not posted for each group of children for reference.

      Corrected during the visit

  8. Jun 25, 2024Inspection2 rules cited
    • Staff training and qualifications

      All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.

      The state verified the correction on Jul 5, 2024

    • Food and nutrition

      Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated.

      Corrected during the visit

  9. Feb 22, 2024InspectionNo rules cited
  10. Feb 9, 2024Inspection4 rules cited
    • Health, medication and illness

      Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

      The state verified the correction on Feb 23, 2024

    • Safety and hazards

      Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit.

      The state verified the correction on Feb 23, 2024

    • Building, equipment and play areas

      Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions.

      The state verified the correction on Mar 14, 2024

    • Safety and hazards

      Equipment and furnishings were not sturdy, stable and free of hazards.

      The state verified the correction on Feb 23, 2024

Show 1 earlier visit
  1. Dec 5, 2023InspectionNo rules cited

Copied from the North Carolina Division of Child Development and Early Education on October 4, 2026; the state's records start around Oct 2023. Rule wording, severity and dates are the state's.

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FAQ

Questions about Bright Horizons at Mallard Creek

Is Bright Horizons at Mallard Creek licensed?

Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.

When was Bright Horizons at Mallard Creek last inspected?

The North Carolina Division of Child Development and Early Education lists the most recent visit on September 15, 2026, with no rules cited. It lists 11 visits in the last 3 years.

Has Bright Horizons at Mallard Creek had rules cited by the state?

Yes. Inspectors cited 15 rules across 6 of 11 visits in the last 3 years; 15 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Bright Horizons at Mallard Creek care for?

199, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does Bright Horizons at Mallard Creek accept child care subsidies?

Yes. The state record says it accepts child care subsidies.

What are Bright Horizons at Mallard Creek's hours?

Monday to Friday, 7:00 AM to 6:00 PM. Holiday hours can differ.

How much does Bright Horizons at Mallard Creek cost?

It has not listed its tuition. Call (704) 548-8076 to ask.

What is Bright Horizons at Mallard Creek's phone number?

(704) 548-8076.

Where is Bright Horizons at Mallard Creek?

9215 Mallard Creek Road, Charlotte, NC 28262. The nearest other daycare we list is Tutor Time Child Care/Learning Center, 0.3 miles away.

Sources: The North Carolina Division of Child Development and Early Education (license and visits) · U.S. Department of Labor, 2022 (county prices).