Phelps Love and Care
Charlotte, NC 28262 · infants to school-age · Home daycare: the provider shares the address with families
Children of America Charlotte
- licensed capacity
- 190
- open each week
- 5 days
- a week, county median
- $284
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About
About Children of America Charlotte
Children of America Charlotte is a licensed child care center in Charlotte, North Carolina. It is licensed by the state, for up to 190 children, serving infants, toddlers, preschoolers and school-age children.
It is open Monday to Friday, 6:30 AM to 6:30 PM.
The North Carolina Division of Child Development and Early Education made 29 visits in the last 3 years and cited 66 rules across 12 of them. The visit list, in the state's words, is below.
InfantsSchool-ageAccepts child care subsidy
Ages served: infants, toddlers, preschoolers and school-age children
6 wk
6 mo
1
2
3
4
5
6
8
10
12 yr
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
- Type
- Child care center
- Ages
- Infants, toddlers, preschoolers and school-age children
- Hours today
- 6:30 AM to 6:30 PM
- Licensed capacity
- 190 children
Hours
Hours
| MondayToday | 6:30 AM to 6:30 PM |
|---|---|
| Tuesday | 6:30 AM to 6:30 PM |
| Wednesday | 6:30 AM to 6:30 PM |
| Thursday | 6:30 AM to 6:30 PM |
| Friday | 6:30 AM to 6:30 PM |
| Saturday | Not listed |
| Sunday | Not listed |
Programs
Programs and care
| Ages | Infants, toddlers, preschoolers and school-age childrenFrom the state license |
|---|---|
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 190 childrenFrom the state license |
Cost
Tuition and costs
Children of America Charlotte has not listed its tuition. For comparison, full-time infant care at a child care center in Mecklenburg County has a median price of $284 a week (U.S. Department of Labor, 2022).
Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
Infant
Center$284
Home daycare$189
Toddler
Center$251
Home daycare$180
Preschool
Center$171
Home daycare$180
School age
Center$90
Home daycare$100
State record
Inspection reports for Children of America Charlotte
License
- Status
- Licensed and operating
- License type
- Five Star Center License
- Capacity
- 190 children
- Ages
- Infants, toddlers, preschoolers and school-age children
- License number
- #60003189
Summary
29 visits in the last 3 years · Last visit Sep 15, 2026: no rules cited
Rules cited on 12 of 29 visits · 66 rules in all · 66 corrected
- Staff training and qualifications 16
- Records and paperwork 13
- Discipline and child guidance 8
- Building, equipment and play areas 7
- Safety and hazards 6
- Health, medication and illness 5
- Food and nutrition 4
- Transportation 3
- Safe sleep 1
- Background checks 1
- Supervision and ratios 1
- Other rules 1
For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
The state lists an adverse action on this permit.
Own this daycare? Add your response to the state record
See all 31 visits
- Sep 15, 2026InspectionNo rules cited
- Aug 17, 2026InspectionNo rules cited
Aug 12, 2026Inspection1 rule cited
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children.
The state verified the correction on Aug 17, 2026
Jun 4, 2026Inspection3 rules cited
All beds,cots, or mats with individual linen were not provided for each child.
Corrected during the visit
A summary of the NC Child Care Law was not posted in a prominent place in the center.
Corrected during the visit
The license was not posted in a prominent place at all times.
Corrected during the visit
- Apr 29, 2026InspectionNo rules cited
- Mar 23, 2026InspectionNo rules cited
- Mar 12, 2026InspectionNo rules cited
- Oct 24, 2025InspectionNo rules cited
Oct 21, 2025Inspection14 rules cited
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
The state verified the correction on Oct 27, 2025
Staff did not complete the health and safety training within one year of employment.
The state verified the correction on Oct 24, 2025
Distance learning was used to complete First Aid, CPR and/or playground safety training.
The state verified the correction on Oct 27, 2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.
The state verified the correction on Nov 6, 2025
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.
The state verified the correction on Oct 22, 2025
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
The state verified the correction on Oct 24, 2025
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
The state verified the correction on Oct 27, 2025
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
The state verified the correction on Oct 27, 2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
The state verified the correction on Oct 29, 2025
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
The state verified the correction on Oct 29, 2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
The state verified the correction on Oct 29, 2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
Corrected during the visit
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.
The state verified the correction on Oct 21, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division.
The state verified the correction on Dec 4, 2025
Jun 5, 2025Inspection3 rules cited
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
Corrected during the visit
A safe indoor and outdoor environment was not provided for the children.
The state verified the correction on Jun 12, 2025
A summary of the NC Child Care Law was not posted in a prominent place in the center.
Corrected during the visit
Show 21 earlier visits
- Jan 24, 2025InspectionNo rules cited
- Dec 20, 2024InspectionNo rules cited
- Dec 12, 2024InspectionNo rules cited
- Nov 19, 2024InspectionNo rules cited
Nov 6, 2024Inspection11 rules cited
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
The state verified the correction on Nov 19, 2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
The state verified the correction on Nov 19, 2024
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
The state verified the correction on Nov 19, 2024
Emergency information did not include name, address, and telephone number of parent or other emergency contact person.
The state verified the correction on Nov 19, 2024
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
The state verified the correction on Nov 19, 2024
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
The state verified the correction on Nov 19, 2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
The state verified the correction on Nov 19, 2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
Corrected during the visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
The state verified the correction on Nov 19, 2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.
Corrected during the visit
For children under three years of age, materials were not kept in a space with related equipment and materials.
The state verified the correction on Nov 19, 2024
- Nov 5, 2024InspectionNo rules cited
- Sep 24, 2024InspectionNo rules cited
Aug 28, 2024Inspection4 rules cited
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
The state verified the correction on Sep 10, 2024
A valid qualification letter was not on file and available to review at the facility.
The state verified the correction on Aug 28, 2024
All equipment and furnishings were not in good repair.
The state verified the correction on Sep 10, 2024
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children.
The state verified the correction on Sep 10, 2024
Jun 26, 2024Inspection7 rules cited
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.
The state verified the correction on Jul 9, 2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.
The state verified the correction on Jul 9, 2024
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file.
The state verified the correction on Jul 9, 2024
A valid qualification letter was not on file and available to review at the facility.
Corrected during the visit
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
The state verified the correction on Jul 9, 2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
The state verified the correction on Jul 9, 2024
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.
The state verified the correction on Jul 9, 2024
May 13, 2024Inspection3 rules cited
A child was yelled at, shamed, humiliated, frightened, threatened or bullied.
The state verified the correction on May 20, 2024
Child was handled roughly.
The state verified the correction on May 20, 2024
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.
The state verified the correction on May 20, 2024
May 9, 2024Inspection1 rule cited
There was a substantiation of child maltreatment.
The state verified the correction on Jan 24, 2025
Apr 17, 2024Inspection6 rules cited
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
The state verified the correction on Apr 30, 2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
Menus for all meals and snacks were not current or posted where easily seen by parents and cook.
Corrected during the visit
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children.
The state verified the correction on Apr 30, 2024
Children between 12 and 24 months of age were grouped with children 3 years of age or older.
The state verified the correction on Apr 30, 2024
The operator made an effort to falsify information.
The state verified the correction on Apr 30, 2024
- Apr 8, 2024InspectionNo rules cited
- Mar 27, 2024InspectionNo rules cited
- Mar 7, 2024InspectionNo rules cited
- Jan 17, 2024InspectionNo rules cited
- Dec 12, 2023InspectionNo rules cited
Nov 27, 2023Inspection1 rule cited
Corporal punishment was used.
The state verified the correction on Dec 15, 2023
Nov 15, 2023Inspection12 rules cited
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
The state verified the correction on Nov 20, 2023
Application for enrollment did not include all required information.
The state verified the correction on Nov 20, 2023
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
The state verified the correction on Nov 20, 2023
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.
The state verified the correction on Nov 20, 2023
Emergency information did not name child's health care professional.
The state verified the correction on Nov 20, 2023
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
Corrected during the visit
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.
The state verified the correction on Dec 7, 2023
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.
The state verified the correction on Dec 7, 2023
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
Corrected during the visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
The state verified the correction on Dec 1, 2023
Parent's medication authorization did not include required information.
The state verified the correction on Nov 20, 2023
Equipment and furnishings were not sturdy, stable and free of hazards.
The state verified the correction on Nov 17, 2023
- Oct 16, 2023InspectionNo rules cited
Oct 5, 2023Inspection1 rule cited
Children were not adequately supervised at all times.
The state verified the correction on Oct 16, 2023
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FAQ
Questions about Children of America Charlotte
Is Children of America Charlotte licensed?
Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.
When was Children of America Charlotte last inspected?
The North Carolina Division of Child Development and Early Education lists the most recent visit on September 15, 2026, with no rules cited. It lists 29 visits in the last 3 years.
Has Children of America Charlotte had rules cited by the state?
Yes. Inspectors cited 66 rules across 12 of 29 visits in the last 3 years; 66 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
How many children can Children of America Charlotte care for?
190, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.
Does Children of America Charlotte accept child care subsidies?
Yes. The state record says it accepts child care subsidies.
What are Children of America Charlotte's hours?
Monday to Friday, 6:30 AM to 6:30 PM. Holiday hours can differ.
How much does Children of America Charlotte cost?
It has not listed its tuition. Call (704) 549-8938 to ask.
What is Children of America Charlotte's phone number?
(704) 549-8938.
Where is Children of America Charlotte?
2102 Ben Craig Drive, Charlotte, NC 28262. The nearest other daycare we list is Kids R Kids #5 NC, under 0.1 miles away.