Heavenly Hearts Learning Academy
3421 Portsmouth Boulevard, Portsmouth, VA
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Toddler Time Child Development Center is a licensed child care center in Portsmouth, Virginia. It is licensed by the state, for up to 75 children, serving toddlers and preschoolers.
It is open Monday to Friday, 6:30 AM to 5:00 PM. It describes its programs: after-school care, before-school care, pre-k and preschool. It says it provides meals.
Virginia Department of Education, Office of Child Care Health and Safety made 10 visits in the last 3 years and cited 6 rules across 5 of them. The visit list, in the state's words, is below.
Hours
| MondayToday | 6:30 AM to 5:00 PM |
|---|---|
| Tuesday | 6:30 AM to 5:00 PM |
| Wednesday | 6:30 AM to 5:00 PM |
| Thursday | 6:30 AM to 5:00 PM |
| Friday | 6:30 AM to 5:00 PM |
| Saturday | Not listed |
| Sunday | Not listed |
Programs
| Ages | Toddlers and preschoolersFrom the state license. It lists: 16 months to 4 years |
|---|---|
| Programs | After-school care, before-school care, pre-k, preschool, summer camp and toddler care |
| Daily life | Meals provided; Snacks provided |
| Safety | Outdoor playground |
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Transportation | Transportation (TTCDC bus or van (additional fee)) |
| Licensed capacity | 75 childrenFrom the state license |
Cost
Toddler Time Child Development Center has not listed its tuition.
State record
10 visits in the last 3 years · Last visit Sep 24, 2026: no rules cited
Rules cited on 9 of 10 visits · 6 rules in all
For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
8VAC20-780-70
“For staff hired after March 1, 1996, documentation that two or more references as to character and reputation as well as competency were checked before employment. A staff member’s reference checks were completed after their employment hire date.”
8VAC20-780-80-B-2
“The center shall inform the department's representative as soon as practicable, but not to exceed two business days, of any injury to a child that occurs while the child is under the supervision of the center and requires outside medical attention. An injury-accident report dated February 24, 2026, documents that an injury occurred to a child that required outside medical attention, and the department was not notified.”
8VAC20-780-270-A
“Areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition. A play apparatus in the outdoor playground had an approximate 16? by 3? crack to the flooring which poses as a tripping and injury hazard to the children in care. Children were observed playing on this apparatus.”
8VAC20-780-270-A
“Areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition. A play apparatus in the outdoor playground had an approximate 16? by 3? crack to the flooring which poses as a tripping and injury hazard to the children in care. Children were observed playing on this apparatus.”
8VAC20-780-70
“For staff records, there shall be documentation that two or more references as to character and reputation as well as competency were checked before employment. Staff #1 started working with children yesterday and did not have two or more references checked before employment.”
8VAC20-780-70
“For staff records, there shall be documentation that two or more references as to character and reputation as well as competency were checked before employment. Staff #1 started working with children yesterday and did not have two or more references checked before employment.”
22.1-289.035-B-4
“The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #1 did not have documentation of a central registry check or criminal history check from which the state they resided in the past 5 years and was present working with children at the center during the time of the inspection.”
22.1-289.035-B-4
“The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #1 did not have documentation of a central registry check or criminal history check from which the state they resided in the past 5 years and was present working with children at the center during the time of the inspection.”
8VAC20-780-270-A
“Based on observation, it was determined that the center did not ensure that areas and equipment of the center are maintained in a safe condition. Evidence: 1.A nap cot was propped in an unstable manner approximately six inches from a resting child, posing an injury and tipping hazard. 2 The cords for the radios in the four- to five-year-old classroom and in the three- to four-year-old classroom were plugged in and in reach of children. A tablet propped on a shelf was plugged into the wall next to a resting child with the wire hanging down accessible to children in the two-year-old classroom. This poses as a strangulation hazard to the children in care.”
8VAC20-780-270-A
“Based on observation, it was determined that the center did not ensure that areas and equipment of the center are maintained in a safe condition. Evidence: 1.A nap cot was propped in an unstable manner approximately six inches from a resting child, posing an injury and tipping hazard. 2 The cords for the radios in the four- to five-year-old classroom and in the three- to four-year-old classroom were plugged in and in reach of children. A tablet propped on a shelf was plugged into the wall next to a resting child with the wire hanging down accessible to children in the two-year-old classroom. This poses as a strangulation hazard to the children in care.”
8VAC20-780-210-A-4
“Based on record review and interview, it was determined that the center did not ensure that a program leader have six months of supervised programmatic experience. Evidence: 1. Staff #2, lead teacher, did not have six months of supervised programmatic experience. 2. Staff #1 confirmed that Staff #2 did not have six months of supervised programmatic experience.”
8VAC20-780-550-P
“Based on record review and interview, it was determined that the center did not ensure that written record of children's serious and minor injuries include the date and time when parents were notified and documentation on how parent was notified. 1. In review of documented injury reports, 3 of the 4 reports reviewed did not have the date and time of when parents were notified and how they parent was notified. 2. Staff #1 confirmed that the 3 injury reports did not have documentation of the date, time, and method of notification to the parent.”
8VAC20-780-210-A-4
“Based on record review and interview, it was determined that the center did not ensure that a program leader have six months of supervised programmatic experience. Evidence: 1. Staff #2, lead teacher, did not have six months of supervised programmatic experience. 2. Staff #1 confirmed that Staff #2 did not have six months of supervised programmatic experience.”
8VAC20-780-550-P
“Based on record review and interview, it was determined that the center did not ensure that written record of children's serious and minor injuries include the date and time when parents were notified and documentation on how parent was notified. 1. In review of documented injury reports, 3 of the 4 reports reviewed did not have the date and time of when parents were notified and how they parent was notified. 2. Staff #1 confirmed that the 3 injury reports did not have documentation of the date, time, and method of notification to the parent.”
8VAC20-780-550-I
“Based on observation and interview, it was determined that the center did not ensure that 911 or local dial number for police, fire and emergency medical services and the number of the regional poison control center be posted in a visible place at each telephone. Evidence: 1. Two of the three landlines did not have emergency numbers posted and visible at each telephone. 2. The center’s owner, Staff #1, confirmed that the emergency numbers were not posted in a visible place at each telephone.”
8VAC20-780-270-A
“Based on observation and interview, it was determined that the center did not ensure that the areas and equipment of the center, inside and outside, be maintained in a safe and operable condition. Evidence: 1. The Little Tike Bicycle in the play area has a cracked seat approximately 2 inches in length which poses a pinching hazard. 2. The plastic play table in the playground area has a 2 inch crack to the corner of the table top. 3. The center’s owner, Staff #1, confirmed that the children use both the Little Tike Bicycle and the plastic table while in the play area and acknowledged there were cracks in the equipment.”
22.1-289.035-B-4
“Based on record review and interview, it was determined that the center did not ensure that they obtain a copy of the results of a criminal record and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years. Evidence: 1) The record for Staff #2, (date of hire 03/24/2022) did not contain documentation of a completed criminal record check and child abuse and neglect registry check from outside of the state of Virginia. The sworn statement, signed 3/01/2022, indicated by Staff #2 had previously lived outside of the state of Virginia within the last five years. 2) The record for Staff #3, (date of hire 03/28/2022) did not contain documentation of a completed criminal record check and child abuse and neglect registry check from outside of the state of Virginia within the last five years. The sworn statement signed 3/21/2022, by Staff #3, indicated that they had previously lived outside of the state of Virginia within the last five years. 3) Staff #1 confirmed the required out of state background checks were not obtained for the staff records of Staff #2 and Staff #3.”
8VAC20-780-550-I
“Based on observation and interview, it was determined that the center did not ensure that 911 or local dial number for police, fire and emergency medical services and the number of the regional poison control center be posted in a visible place at each telephone. Evidence: 1. Two of the three landlines did not have emergency numbers posted and visible at each telephone. 2. The center’s owner, Staff #1, confirmed that the emergency numbers were not posted in a visible place at each telephone.”
8VAC20-780-270-A
“Based on observation and interview, it was determined that the center did not ensure that the areas and equipment of the center, inside and outside, be maintained in a safe and operable condition. Evidence: 1. The Little Tike Bicycle in the play area has a cracked seat approximately 2 inches in length which poses a pinching hazard. 2. The plastic play table in the playground area has a 2 inch crack to the corner of the table top. 3. The center’s owner, Staff #1, confirmed that the children use both the Little Tike Bicycle and the plastic table while in the play area and acknowledged there were cracks in the equipment.”
22.1-289.035-B-4
“Based on record review and interview, it was determined that the center did not ensure that they obtain a copy of the results of a criminal record and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years. Evidence: 1) The record for Staff #2, (date of hire 03/24/2022) did not contain documentation of a completed criminal record check and child abuse and neglect registry check from outside of the state of Virginia. The sworn statement, signed 3/01/2022, indicated by Staff #2 had previously lived outside of the state of Virginia within the last five years. 2) The record for Staff #3, (date of hire 03/28/2022) did not contain documentation of a completed criminal record check and child abuse and neglect registry check from outside of the state of Virginia within the last five years. The sworn statement signed 3/21/2022, by Staff #3, indicated that they had previously lived outside of the state of Virginia within the last five years. 3) Staff #1 confirmed the required out of state background checks were not obtained for the staff records of Staff #2 and Staff #3.”
8VAC20-780-340-A
“Based on review of documentation and interview, when supervising children, the center failed to ensure their care and protection. Evidence: 1 ? A 16-month old child sustained bruises to his arm while in care on September 14th. a. Video footage shows child 1 being carried first with two arms then with one arm by staff 2.”
8VAC20-780-340-D
“Based on record review and interview the center failed to ensure that a program leader is present in each grouping of children. Evidence: 1 ? On September 14th staff 2 was working alone with the toddler class ages 16 to 24 months old in the role of program leader. However, review of the record for staff 2 did not have documentation of 6 months of programmatic experience or documentation of the required 24 hours of training for program leader qualification. 2 ? Staff 1 stated that staff 2 did not meet program leader qualifications as she did not have the required training or experience to meet the qualification requirements.”
8VAC20-780-410-1
“Based on interview and review of documentation the center failed to ensure that the action of inappropriately handling a child is forbidden. Evidence: 1 - Staff 2 stated that she remembered holding child 1 and another child at the same time. Staff 2 stated she had child 1 by both arms and transferred him to one arm as she attempted to tend to another crying child. 2 ? Staff 1 stated that video footage showed staff 2 carrying child 1 by both arms and continued to carry the child by one arm. 3 - A photograph obtained by the center on September 14th and provided for the investigation on September 22nd shows what appear to bruises on the arm of child 1. 2 - A photograph obtained by the center on September 14th and provided for the investigation on September 22nd shows what appear to bruises on the arm of child 1.”
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FAQ
Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.
Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on September 24, 2026, with no rules cited. It lists 10 visits in the last 3 years.
Yes. Inspectors cited 6 rules across 9 of 10 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
75, the licensed capacity on the state record. It is licensed to serve toddlers and preschoolers.
Yes. The state record says it accepts child care subsidies.
Monday to Friday, 6:30 AM to 5:00 PM. These are the hours on the state record. Holiday hours can differ.
It has not listed its tuition. Call (757) 397-1974 to ask.
(757) 397-1974.
603 Hansen Avenue, Portsmouth, VA 23701. The nearest other daycare we list is Heavenly Hearts Learning Academy, 0.2 miles away.