Salisbury Family Center

Regulation 2.3.11.4: The licensee shall be responsible for compliance with these rules and shall operate the CBCCPP at all times within the terms and conditions of the license.

“It became known to the Division that the program had been caring for school aged children, while not being approved to care for school aged children on the license. This occurred for approximately three (3) months, beginning mid January 2026 to the beginning of April 2026. Corrective Action: Do not care for school aged children or seek approval to care for school aged children by the Division, to then be reflected as such on the license. By 06/27/2026, email this licensor regarding the program's intent or not, to seek approval by the Division to add the care of school aged children to the license. Status: Appeal Period.”

Regulation 7.5.1: The licensee shall obtain written documentation that staff have received and fully understand the CBCCPP program philosophy and all written CBCCPP policies and procedures as required in the rule 7.1.3 of these regulations.

“Upon review of the staff handbook, there were nineteen (19) components missing or incomplete. Corrective Action: Update the staff handbook ensuring all required components are contained, and submit to Supervisor Humphries by 3/14/2026 for further review. Once approved, ensure outdated copies are replaced, and staff are provided updated copies.”

Correction date in the state record: Apr 16, 2026

Regulation 3.7.1.3: The licensee shall ensure that the Emergency Response Plan is reviewed and updated at least once every 365 days.

“The Emergency Response Plan was last updated in April 2024. When shared with the Director they belived it had been but the electronic copy indicated the same date. An update/review should have been done by April 2025. Corrective Action: Ensure the Emergency Response Plan is completely reviewed, and additional information added per rule 3.7.1.1. Inform Supervisor Humphries of the system the program will implement to ensure reviews and updates are made to the Emergency Response Plan atleast once every 365-days.”

Correction date in the state record: Mar 18, 2026

Regulation 6.2.7.2: Staff's expectations of children's behavior and responses to children's behavior shall be appropriate to each child's level of development and understanding. Guidance shall be designed to meet the individual needs of each child.

“While interviewing staff, Staff B said they witnessed Staff A grab one of the enrolled infants (Child Y) by the shirt and drag them. Staff B said the child Y was at the changing table, and was emptying the diapers out of a bin. Staff A told child Y to stop, and when the child did not stop Staff A grabbed child Y by the shirt and dragged the child away from the area. When I spoke to Staff A seperately and asked if there was ever a time she was rough with a child she said only if keeping a child safe, and when asked what that means she said she has pulled a child by their shirt to stop them from getting hurt. Multiple staff also said they have heard Staff A yell at the infants, to include saying things like "Enough, that's enough!" and "Move your body!" in a loud, rough voice, and on multiple occasions multiple staff have heard her yell "shut up!" to the infant/s. Staff B witnessed Staff A, on at least two (2) occasions, throw bottles when a child would not take the bottle from her, and Staff C said while she did not see it Staff A told her one day that she could not believe she did it, but she threw a bottle when frustrated. Staff B related they saw Staff A "getting worked up", then slam a cup down on the table and say to a child "I said no!" in a loud, rough voice. Corrective Action: The director/owner had already put Staff A on leave, and said they will not be returning to employment at the program.”

Correction date in the state record: Aug 7, 2025

Regulation 6.2.7.4.1: No form of inappropriate discipline or corporal punishment shall be used with children such as but not limited to: Hitting, shaking, biting, pinching;

“When interviewing staff, Staff B said a couple weeks ago they witnessed Staff A slap a child's hand. Child Z, enrolled in the infant room, was hitting another child on the back and Staff A told the child to stop. When the child did not stop Staff A slapped the child's hand. When Staff A realized Staff B witnessed this, Staff A said she could not believe she slapped the child, it was just a reflex. This is a serious violation. Corrective Action: At this time Staff A is on leave, and the Director said they will not be returning to the program. Since this is a serious violation, parental notification letters will need to be sent to all of the parents of the children enrolled at the program on 7/30/2025.”

Correction date in the state record: Aug 7, 2025

Regulation 5.6.4: Written permission from parents to administer medication must include all of the following information for each prescription and non-prescription medication administered to children: * Name of the child; * Child's date of birth; * Any medication allergies; * Name of medication; * Dosage to be given; * Time when medication is to be given; * Route of administration (mouth, ear, nose, topical, inhalation); * Reason for the medication; * Start and end dates for administration of the medication; and * Any special instructions.

“The written medication permission form for a child's medication was not in the child's file or with the medication during this licensing visit. Corrective Action: By 2/28/2025 have the parent complete the written permission form for a child's medication. Submit a confirmation of completion to the Licensor.”

Correction date in the state record: Feb 26, 2025