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Child care center 

Natural Steps Child Development Center

64 Toby Way, Palmyra, VA 229633.0· 2 reviews
licensed capacity
140
open each week
5 days

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Licensed by the stateInspection record

About

About Natural Steps Child Development Center

Natural Steps Child Development Center is a licensed child care center in Palmyra, Virginia. It is licensed by the state, for up to 140 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 6:30 AM to 6:00 PM. It describes a Play-based approach.

Virginia Department of Education, Office of Child Care Health and Safety made 12 visits in the last 3 years and cited 13 rules across 6 of them. The visit list, in the state's words, is below.

InfantsSchool-ageAccepts child care subsidyOpens before 7 AM

Ages served: infants, toddlers, preschoolers and school-age children

From the state license. Ages it lists: 6 weeks to pre-kindegrten
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
Closed today
Licensed capacity
140 children

Hours

Hours

Monday6:30 AM to 6:00 PM
Tuesday6:30 AM to 6:00 PM
Wednesday6:30 AM to 6:00 PM
Thursday6:30 AM to 6:00 PM
Friday6:30 AM to 6:00 PM
SaturdayNot listed
SundayTodayNot listed
From the state license

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license. It lists: 6 weeks to pre-kindegrten
ApproachPlay-based
Child care subsidyAccepts state child care subsidiesFrom the state license
Licensed capacity140 childrenFrom the state license
A daycare without an item may still offer it; ask.

Cost

Tuition and costs

Natural Steps Child Development Center has not listed its tuition.

Ask the daycare for its ratesIt has not listed its tuition.

State record

Inspection reports for Natural Steps Child Development Center

License

Status
Licensed and operating
License type
License (Two Year)
Capacity
140 children
Ages
Infants, toddlers, preschoolers and school-age children
License number
#1108453
See the state's record

Summary

12 visits in the last 3 years · Last visit Mar 5, 2026: 1 rule cited

Rules cited on 10 of 12 visits · 13 rules in all

  • Records and paperwork 3
  • Safety and hazards 2
  • Building, equipment and play areas 2
  • Health, medication and illness 2
  • Background checks 2
  • Supervision and ratios 1
  • Staff training and qualifications 1

For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 18 visits
  1. Mar 5, 2026Visit1 rule cited
    • Safety and hazards

      8VAC20-780-280-B

      “Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. A can of disinfectant wipes with warning labels, ?Keep out of reach of children,? were unlocked in the four-year-old classroom, not within reach of children.”
  2. Mar 5, 2026Inspection1 rule cited
    • Safety and hazards

      8VAC20-780-280-B

      “Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. A can of disinfectant wipes with warning labels, ?Keep out of reach of children,? were unlocked in the four-year-old classroom, not within reach of children.”
  3. Jul 29, 2025Inspection3 rules cited
    • Building, equipment and play areas

      8VAC20-780-270-A

      “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. The exterior door to the playground had a bent locking plate. The bent piece of medal was accessible to children as they entered the playground.”
    • Records and paperwork

      8VAC20-780-80-A

      “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. At approximately 11:00 a.m. on 07/29/2025, in at least 5 of the 13 classrooms, the written attendance was not completed with any child present.”
    • Supervision and ratios

      8VAC20-780-340-F

      “Children under 10 years of age shall always be within actual sight and sound supervision of staff. During the inspection, a six-year-old was unsupervised walking from the school age classroom down the hall to the preschool classroom.”
  4. Jul 29, 2025Inspection3 rules cited
    • Building, equipment and play areas

      8VAC20-780-270-A

      “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. The exterior door to the playground had a bent locking plate. The bent piece of medal was accessible to children as they entered the playground.”
    • Records and paperwork

      8VAC20-780-80-A

      “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. At approximately 11:00 a.m. on 07/29/2025, in at least 5 of the 13 classrooms, the written attendance was not completed with any child present.”
    • Supervision and ratios

      8VAC20-780-340-F

      “Children under 10 years of age shall always be within actual sight and sound supervision of staff. During the inspection, a six-year-old was unsupervised walking from the school age classroom down the hall to the preschool classroom.”
  5. Feb 10, 2025InspectionNo rules cited
  6. Feb 10, 2025InspectionNo rules cited
  7. Sep 4, 2024Inspection2 rules cited
    • Staff training and qualifications

      8VAC20-790-600-F

      “Based on a review of records and interview, the vendor failed to ensure that each staff complete the Virginia Annual Health and Safety Update Training annually as required. Evidence: The record of staff #2 contained documentation of the 2023 Health and Safety training dated 8/28/23. There was no documentation of the 2024 Health and Safety update training. Administration confirmed the 2024 training was not complete.”
    • Health, medication and illness

      8VAC20-780-500-A

      “Based on observation, the center failed to ensure children and staff wash their hands with soap and running water after a diaper change. Evidence: In the Junipers 1 classroom staff was observed changing a diaper. After the diaper change the child's and staff's hands were not washed.”
  8. Sep 4, 2024Inspection2 rules cited
    • Staff training and qualifications

      8VAC20-790-600-F

      “Based on a review of records and interview, the vendor failed to ensure that each staff complete the Virginia Annual Health and Safety Update Training annually as required. Evidence: The record of staff #2 contained documentation of the 2023 Health and Safety training dated 8/28/23. There was no documentation of the 2024 Health and Safety update training. Administration confirmed the 2024 training was not complete.”
    • Health, medication and illness

      8VAC20-780-500-A

      “Based on observation, the center failed to ensure children and staff wash their hands with soap and running water after a diaper change. Evidence: In the Junipers 1 classroom staff was observed changing a diaper. After the diaper change the child's and staff's hands were not washed.”
  9. Jun 18, 2024Inspection6 rules cited
    • Background checks

      22.1-289.035-A

      “Based on a review of staff records and interview, the center failed to obtain fingerprint checks, central registry search results and sworn disclosure statement every five years for all employees. Evidence: The record of staff #8, hired 2/15/19, did not contain documentation of a repeat fingerprint check, central registry check, or sworn disclosure statement. The fingerprint documentation in the record was dated 2/12/19, the central registry search was dated 3/27/19, and the sworn disclosure was dated 2/7/19. Administration confirmed the background checks were not repeated.”
    • Safety and hazards

      8VAC20-780-280-B

      “Repeat Violation Based on observation and interview, the center failed to ensure that hazardous substances were kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In the two year old class bathroom there was a bottle of Lysol on top of a locked cabinet. The label of the Lysol stated "keep out of reach of children" and "caution." 2. The two doors to the staff kitchen area were open providing access to children. In the kitchen were several containers of laundry pods, 4 bottles of febreeze and bleach. Labels state "keep out of reach of children", "caution", and "warning." 3. Administration confirmed the doors to the kitchen are left open and aren't locked.”
    • Background checks

      22.1-289.035-B-4

      “Based on a review of records and interview the center failed to obtain results of a check of the out-of-state sex offender check prior to employment for each employee and did not request an out-of-state search of the child abuse and neglect registry or equivalent by the end of the 30th day of employment for each employee who has resided in any other state in the preceding five years. Evidence: The record of staff #9, hired 6/5/20, did not contain documentation of an out-of-state sex offender check and did not contain documentation of an out-of-state central registry check. Administration confirmed the checks were not in the record.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation and interview, the center failed to ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe, and operable condition. Evidence: In Junipers 2 there were several walls with chipped and peeling paint and approximately three holes in the walls. Administration confirmed there was chipped and peeling paint and holes in the wall.”
    • Records and paperwork

      22.1-289.011-F

      “Based on observation and interview, the center failed to ensure the findings of the most recent inspection were posted in the facility. Evidence: The findings of the most recent inspection conducted December 13, 2023 were not posted. The center had an acknowledgement form dated August 24, 2022 posted. Administration confirmed the most recent inspection was not posted.”
    • Health, medication and illness

      8VAC20-780-160-C

      “Based on a review of staff records, the center failed to obtain results of a follow-up tuberculosis screening at least every two years from the date of the first initial screening. Evidence: The most recent documentation of a tuberculosis screening in the record of staff #10 is dated 2.14.22.”
  10. Jun 18, 2024Inspection6 rules cited
    • Background checks

      22.1-289.035-A

      “Based on a review of staff records and interview, the center failed to obtain fingerprint checks, central registry search results and sworn disclosure statement every five years for all employees. Evidence: The record of staff #8, hired 2/15/19, did not contain documentation of a repeat fingerprint check, central registry check, or sworn disclosure statement. The fingerprint documentation in the record was dated 2/12/19, the central registry search was dated 3/27/19, and the sworn disclosure was dated 2/7/19. Administration confirmed the background checks were not repeated.”
    • Safety and hazards

      8VAC20-780-280-B

      “Repeat Violation Based on observation and interview, the center failed to ensure that hazardous substances were kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In the two year old class bathroom there was a bottle of Lysol on top of a locked cabinet. The label of the Lysol stated "keep out of reach of children" and "caution." 2. The two doors to the staff kitchen area were open providing access to children. In the kitchen were several containers of laundry pods, 4 bottles of febreeze and bleach. Labels state "keep out of reach of children", "caution", and "warning." 3. Administration confirmed the doors to the kitchen are left open and aren't locked.”
    • Background checks

      22.1-289.035-B-4

      “Based on a review of records and interview the center failed to obtain results of a check of the out-of-state sex offender check prior to employment for each employee and did not request an out-of-state search of the child abuse and neglect registry or equivalent by the end of the 30th day of employment for each employee who has resided in any other state in the preceding five years. Evidence: The record of staff #9, hired 6/5/20, did not contain documentation of an out-of-state sex offender check and did not contain documentation of an out-of-state central registry check. Administration confirmed the checks were not in the record.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation and interview, the center failed to ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe, and operable condition. Evidence: In Junipers 2 there were several walls with chipped and peeling paint and approximately three holes in the walls. Administration confirmed there was chipped and peeling paint and holes in the wall.”
    • Records and paperwork

      22.1-289.011-F

      “Based on observation and interview, the center failed to ensure the findings of the most recent inspection were posted in the facility. Evidence: The findings of the most recent inspection conducted December 13, 2023 were not posted. The center had an acknowledgement form dated August 24, 2022 posted. Administration confirmed the most recent inspection was not posted.”
    • Health, medication and illness

      8VAC20-780-160-C

      “Based on a review of staff records, the center failed to obtain results of a follow-up tuberculosis screening at least every two years from the date of the first initial screening. Evidence: The most recent documentation of a tuberculosis screening in the record of staff #10 is dated 2.14.22.”
Show 8 earlier visits
  1. Dec 13, 2023Inspection1 rule cited
    • Records and paperwork

      8VAC20-780-70

      “Based on a review of staff records and interview, the center failed to ensure that a staff record contained documentation to demonstrate that an individual possessed the education, certification, and experience required by the job position. Evidence: The record of staff #5 indicates the staff's position is of program leader. The record of staff #5 did not contain documentation of a high school diploma or equivalent. Staff #6 confirmed that staff #5 is a program leader and that they did not have a copy of the diploma.”
  2. Dec 13, 2023Inspection1 rule cited
    • Records and paperwork

      8VAC20-780-70

      “Based on a review of staff records and interview, the center failed to ensure that a staff record contained documentation to demonstrate that an individual possessed the education, certification, and experience required by the job position. Evidence: The record of staff #5 indicates the staff's position is of program leader. The record of staff #5 did not contain documentation of a high school diploma or equivalent. Staff #6 confirmed that staff #5 is a program leader and that they did not have a copy of the diploma.”
  3. Mar 7, 2023Inspection6 rules cited
    • Health, medication and illness

      8VAC20-780-550-P

      “Based on a review of records on March 7, 2023, the center failed to ensure that written records of children's serious and minor injuries contained all the required information for one of three records reviewed. Evidence: 1. The incident report for child #3 did not contain documentation of the method of notifying the parents and the date and time the parent was notified of the incident.”
    • Background checks

      8VAC20-770-60-C-2

      “Based on a review of staff records and interview on March 7, 2023, the center failed to ensure that each staff record contained a central registry finding within 30 days of employment. Evidence: The record of staff #4, hired August 25, 2022, contained documentation of a central registry finding dated November 21, 2022. Staff #1 acknowledged the central registry was late.”
    • Health, medication and illness

      8VAC20-780-140-A

      “Based on a review of children's records on March 7, 2023, the center failed to obtain documentation of a physical examination by or under the direction of a physician for each child before the child's attendance or within one month after attendance. Evidence: The record of child #7, enrolled June 3, 2019, contained documentation of a physical exam dated August 27, 2019.”
    • Other rules

      8VAC20-780-40-E

      “Based on observation, a review of records and interview on March 7, 2023, the licensee failed to ensure that the center’s activities, services, and facilities are maintained in compliance with the center’s own polices and procedures that are required by these standards. Evidence: 1. A review of the center’s medication policy states ?any and all medication shall be administered by MAT personnel. No one other than MAT personnel will be allowed to dispense medicine. Outdated medication will not be accepted nor administered.? 2. The Albuterol medication for child #2 was observed in the original box with an expiration date of September 2022. 3. Staff #1 confirmed the medication was administered on January 23, 2023. A review of the medication log showed the medication was administered on that date by staff #7. 4. Staff #1 confirmed that staff #7 is not MAT certified.”
    • Safety and hazards

      8VAC20-780-280-B

      “Based on observation on March 7, 2023, the center failed to ensure that hazardous substances were kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In a two year old classroom there was a can of Barbasol on the teacher's desk. The label on the Barbasol stated "keep out of reach of children" and "caution." There was bleach water located on the diaper table. There was no diapering occurring. 2. In a four year old classroom there was air freshener in an unlocked box in the bathroom. The air freshener label stated "keep out of the reach of children" and "caution." 3. In a three year old classroom there were two containers of liquid soap in an unlocked box in the bathroom. The soap label stated "keep out of the reach of children" and "caution."”
    • Health, medication and illness

      8VAC20-780-510-I

      “Based on staff interview and review of the medication log on March 7, 2023, the center failed to ensure that prescription medications that would normally be administered by a parent or guardian to a child provided the medication is administered by a staff member or an independent contractor who is MAT certified. Evidence: 1. A review of the medication log indicated that medication was administered on January 23, 2023 by staff #7 to child #2. 4. Staff #1 confirmed that staff #7 is not MAT certified.”
  4. Mar 7, 2023Inspection6 rules cited
    • Health, medication and illness

      8VAC20-780-550-P

      “Based on a review of records on March 7, 2023, the center failed to ensure that written records of children's serious and minor injuries contained all the required information for one of three records reviewed. Evidence: 1. The incident report for child #3 did not contain documentation of the method of notifying the parents and the date and time the parent was notified of the incident.”
    • Background checks

      8VAC20-770-60-C-2

      “Based on a review of staff records and interview on March 7, 2023, the center failed to ensure that each staff record contained a central registry finding within 30 days of employment. Evidence: The record of staff #4, hired August 25, 2022, contained documentation of a central registry finding dated November 21, 2022. Staff #1 acknowledged the central registry was late.”
    • Health, medication and illness

      8VAC20-780-140-A

      “Based on a review of children's records on March 7, 2023, the center failed to obtain documentation of a physical examination by or under the direction of a physician for each child before the child's attendance or within one month after attendance. Evidence: The record of child #7, enrolled June 3, 2019, contained documentation of a physical exam dated August 27, 2019.”
    • Other rules

      8VAC20-780-40-E

      “Based on observation, a review of records and interview on March 7, 2023, the licensee failed to ensure that the center’s activities, services, and facilities are maintained in compliance with the center’s own polices and procedures that are required by these standards. Evidence: 1. A review of the center’s medication policy states ?any and all medication shall be administered by MAT personnel. No one other than MAT personnel will be allowed to dispense medicine. Outdated medication will not be accepted nor administered.? 2. The Albuterol medication for child #2 was observed in the original box with an expiration date of September 2022. 3. Staff #1 confirmed the medication was administered on January 23, 2023. A review of the medication log showed the medication was administered on that date by staff #7. 4. Staff #1 confirmed that staff #7 is not MAT certified.”
    • Safety and hazards

      8VAC20-780-280-B

      “Based on observation on March 7, 2023, the center failed to ensure that hazardous substances were kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In a two year old classroom there was a can of Barbasol on the teacher's desk. The label on the Barbasol stated "keep out of reach of children" and "caution." There was bleach water located on the diaper table. There was no diapering occurring. 2. In a four year old classroom there was air freshener in an unlocked box in the bathroom. The air freshener label stated "keep out of the reach of children" and "caution." 3. In a three year old classroom there were two containers of liquid soap in an unlocked box in the bathroom. The soap label stated "keep out of the reach of children" and "caution."”
    • Health, medication and illness

      8VAC20-780-510-I

      “Based on staff interview and review of the medication log on March 7, 2023, the center failed to ensure that prescription medications that would normally be administered by a parent or guardian to a child provided the medication is administered by a staff member or an independent contractor who is MAT certified. Evidence: 1. A review of the medication log indicated that medication was administered on January 23, 2023 by staff #7 to child #2. 4. Staff #1 confirmed that staff #7 is not MAT certified.”
  5. Aug 24, 2022Inspection2 rules cited
    • Supervision and ratios

      8VAC20-780-340-H

      “Based on observation and interview on August 24, 2022, the center failed to ensure when the outdoor activity area is not adjacent to the center, there shall be at least two staff members on the outdoor activity area whenever one or more children are present. Evidence: 1. Staff #1 was observed on a walk as the only staff, away from the center, with a group of 7 children aged fours year old. 2. Staff #2 confirmed the class was on a walk that goes through a neighborhood near the center and that staff #1 was the only staff with the children. Staff #2 stated the classes at the center typically go on a walk daily.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation, the center did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Evidence: 1. The two year old classroom (Junipers 1), contained chipped and peeling paint on several walls in the room. One wall had a hole, big enough for a little finger to fit inside, which exposed drywall. 2. The two year old classroom (Junipers 2), contained chipped paint approximately 12' long and 2" wide. 3. The four year old classroom (Sequoia 2), contained chipped paint approximately 4" in diameter.”
  6. Aug 24, 2022Inspection2 rules cited
    • Supervision and ratios

      8VAC20-780-340-H

      “Based on observation and interview on August 24, 2022, the center failed to ensure when the outdoor activity area is not adjacent to the center, there shall be at least two staff members on the outdoor activity area whenever one or more children are present. Evidence: 1. Staff #1 was observed on a walk as the only staff, away from the center, with a group of 7 children aged fours year old. 2. Staff #2 confirmed the class was on a walk that goes through a neighborhood near the center and that staff #1 was the only staff with the children. Staff #2 stated the classes at the center typically go on a walk daily.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation, the center did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Evidence: 1. The two year old classroom (Junipers 1), contained chipped and peeling paint on several walls in the room. One wall had a hole, big enough for a little finger to fit inside, which exposed drywall. 2. The two year old classroom (Junipers 2), contained chipped paint approximately 12' long and 2" wide. 3. The four year old classroom (Sequoia 2), contained chipped paint approximately 4" in diameter.”
  7. Feb 25, 2022InspectionNo rules cited
  8. Feb 25, 2022InspectionNo rules cited

Copied from Virginia Department of Education, Office of Child Care Health and Safety on October 2, 2026; the state's records start around Oct 2012. Rule wording, severity and dates are the state's.

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FAQ

Questions about Natural Steps Child Development Center

Is Natural Steps Child Development Center licensed?

Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.

When was Natural Steps Child Development Center last inspected?

Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on March 5, 2026, with 1 rule cited. It lists 12 visits in the last 3 years.

Has Natural Steps Child Development Center had rules cited by the state?

Yes. Inspectors cited 13 rules across 10 of 12 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Natural Steps Child Development Center care for?

140, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does Natural Steps Child Development Center accept child care subsidies?

Yes. The state record says it accepts child care subsidies.

What are Natural Steps Child Development Center's hours?

Monday to Friday, 6:30 AM to 6:00 PM. These are the hours on the state record. Holiday hours can differ.

How much does Natural Steps Child Development Center cost?

It has not listed its tuition. Call (434) 589-5891 to ask.

What is Natural Steps Child Development Center's phone number?

(434) 589-5891.

Where is Natural Steps Child Development Center?

64 Toby Way, Palmyra, VA 22963. The nearest other daycare we list is Beautiful Gate Ministry, 0.2 miles away.

Sources: Virginia Department of Education, Office of Child Care Health and Safety (license and visits).