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Child care center 

Bright Horizons at Short Pump

120 Towne Center West Boulevard, Richmond, VA 232334.6· 46 reviews
licensed capacity
172
open each week
5 days

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Licensed by the stateInspection record

About

About Bright Horizons at Short Pump

Bright Horizons at Short Pump is a licensed child care center in Richmond, Virginia. It is licensed by the state, for up to 172 children, serving school-age children.

It is open Monday to Friday, 7:30 AM to 6:00 PM. It describes its programs: infant care, part-time care, pre-k and preschool. It says it provides meals.

Virginia Department of Education, Office of Child Care Health and Safety made 4 visits in the last 3 years and cited 16 rules across 4 of them. The visit list, in the state's words, is below.

InfantsPreschool / pre-KSchool-ageSummer campMeals providedNAEYC accredited

Ages served: school-age children

From the state license. Ages it lists: 2 months - 5 years
Ask when you call: rates, current openings and staff-to-child ratio.
Type
Child care center
Ages
School-age children
Hours today
Closed today
Licensed capacity
172 children

Hours

Hours

Monday7:30 AM to 6:00 PM
Tuesday7:30 AM to 6:00 PM
Wednesday7:30 AM to 6:00 PM
Thursday7:30 AM to 6:00 PM
Friday7:30 AM to 6:00 PM
SaturdayNot listed
SundayTodayNot listed
From the state licenseHours it lists: “7:30 AM - 6:00 PM. Mon to Fri”

Programs

Programs and care

AgesSchool-age childrenFrom the state license. It lists: 2 months - 5 years
ProgramsInfant care, part-time care, pre-k, preschool, summer camp and toddler care
CurriculumThe World at Their Fingertips
StaffAll Bright Horizons staff trained regularly in CPR
Daily lifeMeals provided; Snacks provided
SafetyOutdoor playground
Parent updatesParent app (My Bright Day™)
AccreditationNAEYC accredited
Licensed capacity172 childrenFrom the state license
A daycare without an item may still offer it; ask.

Cost

Tuition and costs

Bright Horizons at Short Pump has not listed its tuition.

Ask the daycare for its ratesIt has not listed its tuition.

State record

Inspection reports for Bright Horizons at Short Pump

License

Status
Licensed and operating
License type
License (Two Year)
Capacity
172 children
Ages
School-age children
License number
#1106496
See the state's record

Summary

4 visits in the last 3 years · Last visit May 19, 2026: 4 rules cited

Rules cited on 4 of 4 visits · 16 rules in all

  • Health, medication and illness 5
  • Building, equipment and play areas 4
  • Staff training and qualifications 2
  • Safe sleep 2
  • Records and paperwork 1
  • Food and nutrition 1
  • Safety and hazards 1

For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 7 visits
  1. May 19, 2026Inspection4 rules cited
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Repeat violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean condition. The freezer compartment in the Infant 2 room refrigerator was dripping liquid into the baskets used to hold infant’s bottles.”
    • Health, medication and illness

      8VAC20-780-500-B

      “Repeat Violation Disposable diapers shall be disposed of in a manner that neither the staff member’s hand nor the soiled diaper touches the exterior surface on the disposal can. A staff member in the Infant 2 classroom was observed changing a diaper and disposing of the diaper by lifting the can’s lid with her hand to dispose of the soiled diaper.”
    • Health, medication and illness

      8VAC20-780-550-P

      “The center shall maintain written records of children’s injuries that contain all of the required information. The injury report for C8 dated 05/18/2026 did not document future actions to prevent recurrence of injury.”
    • Health, medication and illness

      8VAC20-780-140-B

      “If a child has had a physical examination prior to attendance, it shall be within a prescribed time period. The physical examinations for C1 and C2 were not conducted within two months prior to attendance.”
  2. Nov 17, 2025Inspection3 rules cited
    • Health, medication and illness

      8VAC20-780-150-B

      “Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization record for C1 was not dated or signed.”
    • Health, medication and illness

      8VAC20-780-500-B

      “Disposable diapers shall be disposed of in a manner that neither the staff member’s hand nor the soiled diaper touches the exterior surface on the disposal can. A staff member in the Toddler room was observed changing a diaper and dispose of the diaper in a trash can that required the staff to touch and lift the lid to dispose of the soiled diaper. The diapering surface shall be cleaned with soap and at least room temperature water and sanitized after each use. A staff member in the Toddler room cleaned the diaper changing surface but did not sanitize the surface.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Repeat Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a safe and operable condition. 1. Outside outlet cover broken and exposing the outlet to children on playground. 2. Peeling wallboard in sink area in Early Preschool 2 classroom and electrical wall plate next to exterior door shattered with rough edges. 3. Peeling plastic on the toy drum head located in the inside play area.”
  3. Apr 11, 2025Inspection6 rules cited
    • Records and paperwork

      8VAC20-780-70

      “Information shall be kept at the center, about any health problems that staff may have that may interfere with fulfilling the job responsibilities. The record for S3 did not document this information.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean condition. The refrigerators in the Infant I and II rooms had spilled liquids in the refrigerator compartment and in the baskets used for individual infant bottles.”
    • Staff training and qualifications

      8VAC20-780-240-C

      “Staff orientation training shall include the policies and procedures required by 8VAC20-780-420.A.1-14. The documentation in staff record for S1 did not document this policy and procedure orientation. The record for S5 did not include the orientation form documenting the orientation and training required by 8VAC20-240.C.”
    • Building, equipment and play areas

      8VAC20-780-270-C

      “The inside area occupied by children shall be maintained no lower than 68 degrees Fahrenheit. The thermostat in the Kindergarten room showed the temperature in the classroom at 65 degrees.”
    • Food and nutrition

      8VAC20-780-560-G

      “When food is brought from home the food container must be clearly dated. Multiple thermos bottles brought from home were not dated in the Toddler I room.”
    • Staff training and qualifications

      8VAC20-780-240-E

      “Within 30 days of the first day of employment, staff must complete orientation training in first aid and cardiopulmonary resuscitation. The staff records for S1 and S2 did not document this orientation.”
  4. Dec 12, 2023Inspection3 rules cited
    • Safe sleep

      8VAC20-780-450-A

      “Based on observation, the provider failed to ensure that children in the Preschool 1 classroom had cots with linens consisting of a top over and a bottom cover. Evidence: Two cots used by children during the rest period did not have a top covering.”
    • Safety and hazards

      8VAC20-780-550-G

      “Based on review of emergency evacuation, shelter-in-place, and lockdown drills documentation, the provider failed to ensure the documentation contained the required information. Evidence: The emergency drill documentation dated June 2023 ? November 2023 did not document the weather conditions for emergency evacuation drills.”
    • Safe sleep

      8VAC20-780-440-E

      “Based on observation, the provider failed to ensure there shall be at least 12 inches of space between occupied cots, beds, and rest mats. Evidence: Occupied cots were observed in the Toddle 1 classroom that were not 12 inches apart.”
  5. May 9, 2023Inspection1 rule cited
    • Safety and hazards

      8VAC20-780-280-B

      “Based on observations, the center did not ensure all hazardous substances such as cleaning materials, were kept in a locked place using a safe locking method that prevented access by children. Evidence: 1. The door to the kitchen was propped open. Four cleaning substances were stored on a shelf underneath the sink. 2. The Data Closet door was unlocked. A paint container was in the unlocked closet. 3. Two adult bathrooms located in the hallways contained air fresheners. The air fresheners were not located in a locked area. 4. The containers contained verbiage ? Caution and Warning ? Keep out of the reach of children.”
  6. Feb 15, 2022InspectionNo rules cited
  7. Nov 12, 2021Inspection1 rule cited
    • Health, medication and illness

      22VAC40-185-510-N

      “Based on a review of records and interview, the center did not notify a parent after a medication authorization expired that the medication needed to be picked up within 14 days and did not dispose of the medication that was not picked up within the required time frame. Evidence: 1) A medication authorization, for a prescription medication, was observed for Child #5. The center had written authorization from the child's parent to administer the prescription medication, but the written authorization from the child's physician expired on May 31, 2021. The medication was still on site at the time of inspection. 2) During interview, a member of management acknowledged the child's guardian was not notified that the authorization was expired and that the medication has not been properly disposed of. When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medications that are not picked up by the parent within 14 days will be disposed of by the center by either dissolving the medication down the sink or flushing it down the toilet.”

Copied from Virginia Department of Education, Office of Child Care Health and Safety on October 2, 2026; the state's records start around Oct 2012. Rule wording, severity and dates are the state's.

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FAQ

Questions about Bright Horizons at Short Pump

Is Bright Horizons at Short Pump licensed?

Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.

When was Bright Horizons at Short Pump last inspected?

Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on May 19, 2026, with 4 rules cited. It lists 4 visits in the last 3 years.

Has Bright Horizons at Short Pump had rules cited by the state?

Yes. Inspectors cited 16 rules across 4 of 4 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Bright Horizons at Short Pump care for?

172, the licensed capacity on the state record. It is licensed to serve school-age children.

Does Bright Horizons at Short Pump accept child care subsidies?

The state record does not list it as accepting subsidies. Ask the provider directly.

What are Bright Horizons at Short Pump's hours?

Monday to Friday, 7:30 AM to 6:00 PM. These are the hours on the state record. Holiday hours can differ.

How much does Bright Horizons at Short Pump cost?

It has not listed its tuition. Call (804) 360-4765 to ask.

What is Bright Horizons at Short Pump's phone number?

(804) 360-4765.

Where is Bright Horizons at Short Pump?

120 Towne Center West Boulevard, Richmond, VA 23233. The nearest other daycare we list is Henrico Education Foundation - Nuckols Farm, 0.6 miles away.

Sources: Virginia Department of Education, Office of Child Care Health and Safety (license and visits).