Armed Services YMCA Child Development Center Norfolk

8VAC20-780-40-E

“The operational responsibilities of the licensee shall include ensuring that the center's services are maintained in compliance with standards and the center's own policies and procedures that are required by standards. Upon leaving the classroom on 7/14/26, Staff #1 and Staff #2 did not complete name to face procedures, which is a part of the center's supervision policy. As a result, a sleeping infant was left unsupervised in a crib.”

8VAC20-780-340-F

“Children under 10 years of age always shall be within actual sight and sound supervision of staff. On 7/14/26, Child #1 (ten months old) was left in a crib sleeping for approximately nine minutes, unsupervised. The child was not within sight and sound of the staff supervising the group.”

8VAC20-780-340-F Complaint related: No

“Children under 10 years of age always shall be within actual sight and sound supervision of staff. Staff confirmed that Child #1 (three years of age) was left on the preschool playground for approximately one to two minutes. The child was left on the playground on an undetermined date in February.”

8VAC20-780-130-E

“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Additional immunization documentation was not received every six months for Child #1, as required.”

8VAC20-780-340-F Complaint related: No

“Children under 10 years of age always shall be within actual sight and sound supervision of staff. Staff confirmed that Child #1 (three years of age) was left on the preschool playground for approximately one to two minutes. The child was left on the playground on an undetermined date in February.”

8VAC20-780-130-E

“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Additional immunization documentation was not received every six months for Child #1, as required.”

8VAC20-780-450-C Complaint related: No

“Crib sheets shall be clean and washed daily. In four infant classrooms, crib sheets are washed on a weekly basis when the requirement is daily.”

8VAC20-780-450-A Complaint related: No

“Cribs, cots, mats and beds used by children other than infants during the designated rest period shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. In an infant classroom on 2/13/26, five infants, over the age of 12 months, were observed sleeping on cots without a top or bottom cover.”

8VAC20-780-560-F-4 Complaint related: No

“Children three years of age or younger may not be offered foods that are considered to be potential choking hazards. On 2/13/26, a one year old child in an infant room was served a full size meatball during lunch.”

8VAC20-780-430-I Complaint related: No

“If combs, toothbrushes, or other personal articles are used, they shall be individually assigned. The center's way to individually assign pacifiers is to label them; however, pacifiers in five infant classrooms were not labeled or individually assigned.”

8VAC20-780-450-C Complaint related: No

“Crib sheets shall be clean and washed daily. In four infant classrooms, crib sheets are washed on a weekly basis when the requirement is daily.”

8VAC20-780-450-A Complaint related: No

“Cribs, cots, mats and beds used by children other than infants during the designated rest period shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. In an infant classroom on 2/13/26, five infants, over the age of 12 months, were observed sleeping on cots without a top or bottom cover.”

8VAC20-780-560-F-4 Complaint related: No

“Children three years of age or younger may not be offered foods that are considered to be potential choking hazards. On 2/13/26, a one year old child in an infant room was served a full size meatball during lunch.”

8VAC20-780-430-I Complaint related: No

“If combs, toothbrushes, or other personal articles are used, they shall be individually assigned. The center's way to individually assign pacifiers is to label them; however, pacifiers in five infant classrooms were not labeled or individually assigned.”

8VAC20-780-420-E-1

“The daily record for infants shall contain the following information: the amount of food consumed. On 11/18/25, the daily record for an infant in care did not contain an accurate amount of milk consumed by the infant during an afternoon feeding.”

8VAC20-780-570-E

“Prepared infant formula shall be dated and labeled with the child's name. On 11/24/25, there was one bottle in an infant room's refrigerator that did not contain a date or was not labeled with the child's name, which is required.”

8VAC20-780-570-A

“High chairs, infant carrier seats, or feeding tables shall be used for children under 12 months who are not held while being fed. One infant, under the age of 12 months, was not put into a high chair, carrier seat, or feeding table and was observed drinking a bottle on a pillow, located on the floor of an infant classroom.”

8VAC20-780-340-A

“When staff are supervising children, they shall always ensure their care. On 11/18/25, Staff #1 gave a bottle to Child #1 that was not the infant's bottle. The infant consumed approximately three ounces of the bottle of milk, which caused a reaction. The staff member did not confirm that the bottle was the correct bottle beforehand.”

8VAC20-780-350-L Complaint related: No

“Once at least half of the children in the resting room or area are awake and off their mats or cots, the staff-to-children ratio shall meet the ratio (1:5). On 10/15/25, in a pre-toddler classroom, at least half of the children were awake and off their cots. One staff member was left caring for more than the required ratio for approximately ten minutes.”

8VAC20-780-280-B

“Repeat Violation Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. In a pre-toddler classroom, there were mop cleaning pads stored in an high, unlocked cabinet. In another pre-toddler classroom, there were disinfectant wipes, disinfectant sprays, and a bleach/water solution stored in a low, unlocked cabinet. In a toddler classroom, disinfectant spray and a bleach/water solution were stored in a high, unlocked cabinet.”

8VAC20-780-500-B

“The diapering area shall have the following: a sink with running warm water not to exceed 120?F. In two infant classrooms, the water temperature exceeded 120?F.”

8VAC20-780-150-B

“Repeat Violation Each report shall include the date of the physical examination and dates immunizations were received and shall be signed by a physician, his designee, or an official of a local health department. The immunization forms for Child #1 and Child #3 were not signed and the physical examination form for Child #2 was not signed, which is required.”

8VAC20-780-530-A-1

“At least one staff in each classroom or area where children are present shall have current certification in cardiopulmonary resuscitation (CPR) as appropriate to the age of the children in care. The training shall include an in-person competency demonstration. In an infant classroom and in a preschool classroom, there was not at least one staff member with CPR certification that met the in-person competency requirement.”

8VAC20-780-350-L Complaint related: No

“Once at least half of the children in the resting room or area are awake and off their mats or cots, the staff-to-children ratio shall meet the ratio (1:5). On 10/15/25, in a pre-toddler classroom, at least half of the children were awake and off their cots. One staff member was left caring for more than the required ratio for approximately ten minutes.”

8VAC20-780-280-B

“Repeat Violation Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. In a pre-toddler classroom, there were mop cleaning pads stored in an high, unlocked cabinet. In another pre-toddler classroom, there were disinfectant wipes, disinfectant sprays, and a bleach/water solution stored in a low, unlocked cabinet. In a toddler classroom, disinfectant spray and a bleach/water solution were stored in a high, unlocked cabinet.”

8VAC20-780-500-B

“The diapering area shall have the following: a sink with running warm water not to exceed 120?F. In two infant classrooms, the water temperature exceeded 120?F.”

8VAC20-780-150-B

“Repeat Violation Each report shall include the date of the physical examination and dates immunizations were received and shall be signed by a physician, his designee, or an official of a local health department. The immunization forms for Child #1 and Child #3 were not signed and the physical examination form for Child #2 was not signed, which is required.”

8VAC20-780-530-A-1

“At least one staff in each classroom or area where children are present shall have current certification in cardiopulmonary resuscitation (CPR) as appropriate to the age of the children in care. The training shall include an in-person competency demonstration. In an infant classroom and in a preschool classroom, there was not at least one staff member with CPR certification that met the in-person competency requirement.”

8VAC20-780-150-B

“Each immunization report shall be signed by a physician, his designee, or an official of a local health department. The immunization reports for Child #1 (enrolled for one month), Child #2 (enrolled for one month), Child #4 (enrolled for two months), and Child #6 (enrolled for one month) did not contain a signature by a physician, his designee, or an official of a local health department, which is required.”

8VAC20-780-70

“Staff records shall contain all the required information. The records for Staff #2, Staff #4, and Staff #8 did not contain documentation to demonstrate that the individuals possess the education required by the job position. In addition, one of the required references for Staff #8 (employed for two months) were not checked before employment, which is required.”

8VAC20-780-280-B

“Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. There was bleach and water solution in a high, unlocked cabinet in a preschool classroom. A bleach and water solution was sitting on a toy shelf and left unlocked in a toddler classroom. In a pre-toddler classroom, disinfectant spray was stored in a high cabinet that was left unlocked.”

8VAC20-780-500-A

“Children's hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks. On the day of the inspection, 12 preschool age children were observed transitioning to table and eating lunch; however, none of the children washed their hands or used a disposable wipe.”

8VAC20-780-560-G

“When food is brought from home, the following shall apply: the container shall be clearly dated and labeled in a way that identifies the owner. Water bottles and infant bottles were not labeled in multiple classrooms on the day of the inspection.”

8VAC20-780-140-A

“Each child shall have a physical examination by or under the direction of a physician: before the child's attendance; or within 30 days after the first day of attendance. The records for Child #3 (enrolled for two months) and Child #6 (enrolled for over one month) did not contain documentation of a physical examination by or under the direction of a physician.”

22.1-289.035-B-4

“The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The record for Staff #6 (employed for four months) did not have documentation of requesting applicable background checks from one state the staff member resided in the preceding five years. The required out of state child abuse check and sex offender check for Staff #4 (employed for three months) and Staff #7 (employed for four months) were requested after hire. The required out of state criminal background check, child abuse check and sex offender check for Staff #9 (employed for four months) were requested after hire.”

22.1-289.035-B-2

“Repeat Violation Centers must obtain a completed national criminal background check prior to the employee's first day of employment. The records for Staff #1, Staff #2, Staff #3, Staff #4, Staff #5, Staff #6, Staff #7, and Staff #9 show that a criminal background check was not completed prior to employment, which is required.”

8VAC20-780-60-A

“Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain all the required information. The records for Child #5 (enrolled for one month) and Child #6 (enrolled for one month) did not contain all information required to be in a child's record.”

22.1-289.035-B-2

“Centers must obtain a completed national criminal background check prior to the employee's first day of employment. The criminal history check for Staff #1 (employed for over two months) show that the staff member's criminal history check was not completed prior to employment, which is required.”

8VAC20-780-410-1

“The following actions or threats thereof are forbidden: rough handling a child. On 6/5/25, Staff #1 tried picking up Child #1 (four years old) and when the attempt was unsuccessful, the staff member proceeded to drag the child down a hallway that was approximately 80 feet in length. Once the staff member and child reached the classroom, the staff member pushed the child's body into the classroom using their foot. In a second instance on 6/5/25, Staff #1 also dragged Child #2 (three years old) by the arm down a hallway that was approximately 32 feet in length, after the child resisted coming into the classroom.”

8VAC20-780-40-E

“A licensee shall ensure that the center’s activities are maintained in compliance with the center’s own policies that are required by standards. The center’s guidance techniques and procedures (discipline policy) states that "there will never be any redirection of behavior that involves the following: rough handling (grabbing)." Staff #1 did not follow the center's procedures for guidance techniques. In response to children's behavior, Staff #1 dragged two preschool age children down a hallway in the center, in two separate incidents that occurred on 6/5/25.”