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Child care center 

Western Branch KinderCare

5700 Trucker Street, Portsmouth, VA 237034.8· 18 reviews
licensed capacity
102
open each week
5 days

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Licensed by the stateInspection record

About

About Western Branch KinderCare

Western Branch KinderCare is a licensed child care center in Portsmouth, Virginia. It is licensed by the state, for up to 102 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 6:00 AM to 6:30 PM. It describes its programs: after-school care, before-school care, full-time care and infant care.

Virginia Department of Education, Office of Child Care Health and Safety made 9 visits in the last 3 years and cited 17 rules across 6 of them. The visit list, in the state's words, is below.

InfantsPreschool / pre-KBefore- and after-schoolSummer campAccepts child care subsidyOpens before 7 AM

Ages served: infants, toddlers, preschoolers and school-age children

From the state license. Ages it lists: 6 weeks to 12 years
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
Closed today
Licensed capacity
102 children

Hours

Hours

Monday6:00 AM to 6:30 PM
Tuesday6:00 AM to 6:30 PM
Wednesday6:00 AM to 6:30 PM
Thursday6:00 AM to 6:30 PM
Friday6:00 AM to 6:30 PM
SaturdayNot listed
SundayTodayNot listed
From the state licenseHours it lists: “6:00 AM to 6:30 PM, M-F”

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license. It lists: 6 weeks to 12 years
ProgramsAfter-school care, before-school care, full-time care, infant care, part-time care, pre-k, preschool, summer camp and toddler care
EnrichmentCooking Academy
SafetyOutdoor playground
Child care subsidyAccepts state child care subsidiesFrom the state license
Assistance it acceptsChild Care Aware® of America fee assistance for Active Duty military families
TransportationTransportation (bussed to local elementary schools)
Licensed capacity102 childrenFrom the state license
A daycare without an item may still offer it; ask.

Cost

Tuition and costs

Western Branch KinderCare has not listed its tuition.

Ask the daycare for its ratesIt has not listed its tuition.

State record

Inspection reports for Western Branch KinderCare

License

Status
Licensed and operating
License type
License (Two Year)
Capacity
102 children
Ages
Infants, toddlers, preschoolers and school-age children
License number
#176382
See the state's record

Summary

9 visits in the last 3 years · Last visit May 12, 2026: 4 rules cited

Rules cited on 9 of 9 visits · 17 rules in all

  • Health, medication and illness 8
  • Supervision and ratios 4
  • Records and paperwork 2
  • Transportation 2
  • Background checks 1

For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 14 visits
  1. May 12, 2026Inspection4 rules cited
    • Health, medication and illness

      8VAC20-780-160-C

      “A tuberculosis (TB) screening is required every two years from the last screening. The most recent documented TB screening for staff 2 is dated 8/15/22, which is outside of the two-year follow-up requirements.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Each staff member shall submit documentation of a negative tuberculosis screening that has been completed within the past 30 days of the date of employment. The TB screening for staff 1 was completed 4 months prior to her date of employment.”
    • Background checks

      22.1-289.035-B-1

      “The center is required to obtain a completed sworn statement prior to the employee's first day of employment. The record for staff 1, employed for 3 months, does not contain a signed sworn statement.”
    • Records and paperwork

      8VAC20-780-70

      “Staff records shall contain all the required information. The record for staff 1, employed for 3 months, does not contain documentation of orientation to the job position.”
  2. Dec 12, 2025Complaint investigation5 rules cited
    • Supervision and ratios

      8VAC20-780-350-B-4 Complaint related: Yes

      “The required ratio for 3-year-old children up to school age eligible is 1 staff per 10 children. The multi-age classroom was over the ratio of 1 staff per 10 children on 12/9/25 and 12/11/25, with up to 13 children in care with only 1 staff. The amount of time the classroom was out of ratio on these dates varied from 35 minutes up to 1 hour and 35 minutes.”
    • Supervision and ratios

      8VAC20-780-350-B-2 Complaint related: Yes

      “The required ratio for 16 months up to 24 months is 1 staff per 5 children. The toddler classroom was over the ratio of 1 staff per 5 children on 12/10/25 and 12/12/25, with up to 8 children in care with only 1 staff. The amount of time the classroom was out of ratio on these dates varied from 10 minutes up to 20 minutes.”
    • Supervision and ratios

      8VAC20-780-350-B-3 Complaint related: Yes

      “The required ratio for 2-year-old children is 1 staff per 8 children. The 2-year-old classroom was over the ratio of 1 staff per 8 children on 12/8/25, 12/9/25, 12/10/25, 12/11/25 and 12/12/25, There were times when there were up to 14 children in care with only 1 staff and times with up to 18 children in care with only 2 staff. The amount of time the classroom was out of ratio on these dates varied from 17 minutes up to 46 minutes.”
    • Supervision and ratios

      8VAC20-780-350-C Complaint related: Yes

      “When children are in ongoing mixed age groups, the staff-to-children ratio applicable to the youngest child in the group shall apply to the entire group. During the morning opening hours of the center, the infant and toddler classrooms are combined. This requires the ratio to be 1 staff per 4 children, which is the staff-to-child ratio for birth to 16 months of age. The combined infant/toddler classroom was out of ratio on 12/8/25, 12/9/25, 12/10/25 and 12/11/25. There were times when there were up to 10 children in care with 1 staff, up to 13 children in care with 2 staff and up to 15 children in care with 3 staff. The amount of time the classroom was out of ratio on these dates varies from 5 minutes up to 63 minutes.”
    • Health, medication and illness

      8VAC20-780-140-A

      “Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. There was no physical examination in the record of child 1, who had been enrolled for over two years.”
  3. Dec 12, 2025Inspection5 rules cited
    • Supervision and ratios

      8VAC20-780-350-B-4 Complaint related: Yes

      “The required ratio for 3-year-old children up to school age eligible is 1 staff per 10 children. The multi-age classroom was over the ratio of 1 staff per 10 children on 12/9/25 and 12/11/25, with up to 13 children in care with only 1 staff. The amount of time the classroom was out of ratio on these dates varied from 35 minutes up to 1 hour and 35 minutes.”
    • Supervision and ratios

      8VAC20-780-350-B-2 Complaint related: Yes

      “The required ratio for 16 months up to 24 months is 1 staff per 5 children. The toddler classroom was over the ratio of 1 staff per 5 children on 12/10/25 and 12/12/25, with up to 8 children in care with only 1 staff. The amount of time the classroom was out of ratio on these dates varied from 10 minutes up to 20 minutes.”
    • Supervision and ratios

      8VAC20-780-350-B-3 Complaint related: Yes

      “The required ratio for 2-year-old children is 1 staff per 8 children. The 2-year-old classroom was over the ratio of 1 staff per 8 children on 12/8/25, 12/9/25, 12/10/25, 12/11/25 and 12/12/25, There were times when there were up to 14 children in care with only 1 staff and times with up to 18 children in care with only 2 staff. The amount of time the classroom was out of ratio on these dates varied from 17 minutes up to 46 minutes.”
    • Supervision and ratios

      8VAC20-780-350-C Complaint related: Yes

      “When children are in ongoing mixed age groups, the staff-to-children ratio applicable to the youngest child in the group shall apply to the entire group. During the morning opening hours of the center, the infant and toddler classrooms are combined. This requires the ratio to be 1 staff per 4 children, which is the staff-to-child ratio for birth to 16 months of age. The combined infant/toddler classroom was out of ratio on 12/8/25, 12/9/25, 12/10/25 and 12/11/25. There were times when there were up to 10 children in care with 1 staff, up to 13 children in care with 2 staff and up to 15 children in care with 3 staff. The amount of time the classroom was out of ratio on these dates varies from 5 minutes up to 63 minutes.”
    • Health, medication and illness

      8VAC20-780-140-A

      “Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. There was no physical examination in the record of child 1, who had been enrolled for over two years.”
  4. Dec 12, 2025Inspection5 rules cited
    • Supervision and ratios

      8VAC20-780-350-B-4 Complaint related: Yes

      “The required ratio for 3-year-old children up to school age eligible is 1 staff per 10 children. The multi-age classroom was over the ratio of 1 staff per 10 children on 12/9/25 and 12/11/25, with up to 13 children in care with only 1 staff. The amount of time the classroom was out of ratio on these dates varied from 35 minutes up to 1 hour and 35 minutes.”
    • Supervision and ratios

      8VAC20-780-350-B-2 Complaint related: Yes

      “The required ratio for 16 months up to 24 months is 1 staff per 5 children. The toddler classroom was over the ratio of 1 staff per 5 children on 12/10/25 and 12/12/25, with up to 8 children in care with only 1 staff. The amount of time the classroom was out of ratio on these dates varied from 10 minutes up to 20 minutes.”
    • Supervision and ratios

      8VAC20-780-350-B-3 Complaint related: Yes

      “The required ratio for 2-year-old children is 1 staff per 8 children. The 2-year-old classroom was over the ratio of 1 staff per 8 children on 12/8/25, 12/9/25, 12/10/25, 12/11/25 and 12/12/25, There were times when there were up to 14 children in care with only 1 staff and times with up to 18 children in care with only 2 staff. The amount of time the classroom was out of ratio on these dates varied from 17 minutes up to 46 minutes.”
    • Supervision and ratios

      8VAC20-780-350-C Complaint related: Yes

      “When children are in ongoing mixed age groups, the staff-to-children ratio applicable to the youngest child in the group shall apply to the entire group. During the morning opening hours of the center, the infant and toddler classrooms are combined. This requires the ratio to be 1 staff per 4 children, which is the staff-to-child ratio for birth to 16 months of age. The combined infant/toddler classroom was out of ratio on 12/8/25, 12/9/25, 12/10/25 and 12/11/25. There were times when there were up to 10 children in care with 1 staff, up to 13 children in care with 2 staff and up to 15 children in care with 3 staff. The amount of time the classroom was out of ratio on these dates varies from 5 minutes up to 63 minutes.”
    • Health, medication and illness

      8VAC20-780-140-A

      “Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. There was no physical examination in the record of child 1, who had been enrolled for over two years.”
  5. Jun 10, 2025Inspection4 rules cited
    • Health, medication and illness

      8VAC20-780-130-A

      “The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. Child 1, who had been enrolled for over a month, did not have documentation of an immunization record on file.”
    • Records and paperwork

      8VAC20-780-60-A

      “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for child 1, enrolled for over a month, does not contain documentation of viewing proof of the child's identity and age.”
    • Health, medication and illness

      8VAC20-780-140-A

      “Repeat Violation The center shall obtain documentation of a physical examination prior to a child's attendance or within 30 days after the first day of attendance. There was no documentation of a physical examination in the record for child 1, who has been enrolled for over one month.”
    • Health, medication and illness

      8VAC20-780-160-C

      “A tuberculosis (TB) screening is required every two years from the last screening. Staff 1's updated TB screening was due one year ago and has not yet been completed.”
  6. Jan 3, 2025Inspection1 rule cited
    • Health, medication and illness

      8VAC20-780-140-A

      “The center shall obtain documentation of a physical examination prior to a child's attendance or within 30 days after the first day of attendance. There was no documentation of a physical examination in the record for child 1 or child 2, who had both been enrolled for six months.”
  7. Jan 3, 2025Inspection1 rule cited
    • Health, medication and illness

      8VAC20-780-140-A

      “The center shall obtain documentation of a physical examination prior to a child's attendance or within 30 days after the first day of attendance. There was no documentation of a physical examination in the record for child 1 or child 2, who had both been enrolled for six months.”
  8. Jun 6, 2024Inspection3 rules cited
    • Health, medication and illness

      8VAC20-780-150-A

      “Based on record review and interview, the center failed to ensure that the results of the required physical examination were received using either the current form required by the Virginia Department of Health or physician's form. Evidence: 1. The physician's form indicated that child 1 had received a physical exam however, no results or relevant information was included. 2. Administrative staff confirmed that no additional documentation was on hand that would provide additional information and the results of the physical exam for child 1.”
    • Transportation

      8VAC20-780-580-C

      “Based on review and interview, the center failed to ensure that during the transportation of children emergency numbers for 911 or local police/fire and poison control were in the transportation vehicle. Evidence: 1. The phone numbers for poison control and 911 or local emergency services were not in the bus used to pick up children from public school on the afternoon of the inspection. 2. Administrative staff viewed the center bus with the inspector and confirmed that the emergency phone numbers for 911 and poison control were not available in the vehicle or attendance notebook.”
    • Transportation

      8VAC20-780-550-K

      “Based on review and staff interview, the center did not prepare a document containing local emergency contact information, potential shelters, hospitals, evacuation routes, etc., that pertain to each site frequently visited or of routes frequently driven by center staff for center business such as field trips or pick up or drop off of children to or from schools etc. This document must be kept in vehicles that centers use to transport children to and from the center. Evidence: 1. The bus used to pick up children from public school, on the afternoon of the inspection, did not have any written information regarding potential shelters, hospitals and evacuation routes pertaining to each site frequently visited or routes frequently driven by center staff. 2. Administrative staff looked through the bus, emergency bag and attendance notebook and confirmed this information was not in the vehicle.”
  9. Jun 6, 2024Inspection3 rules cited
    • Health, medication and illness

      8VAC20-780-150-A

      “Based on record review and interview, the center failed to ensure that the results of the required physical examination were received using either the current form required by the Virginia Department of Health or physician's form. Evidence: 1. The physician's form indicated that child 1 had received a physical exam however, no results or relevant information was included. 2. Administrative staff confirmed that no additional documentation was on hand that would provide additional information and the results of the physical exam for child 1.”
    • Transportation

      8VAC20-780-580-C

      “Based on review and interview, the center failed to ensure that during the transportation of children emergency numbers for 911 or local police/fire and poison control were in the transportation vehicle. Evidence: 1. The phone numbers for poison control and 911 or local emergency services were not in the bus used to pick up children from public school on the afternoon of the inspection. 2. Administrative staff viewed the center bus with the inspector and confirmed that the emergency phone numbers for 911 and poison control were not available in the vehicle or attendance notebook.”
    • Transportation

      8VAC20-780-550-K

      “Based on review and staff interview, the center did not prepare a document containing local emergency contact information, potential shelters, hospitals, evacuation routes, etc., that pertain to each site frequently visited or of routes frequently driven by center staff for center business such as field trips or pick up or drop off of children to or from schools etc. This document must be kept in vehicles that centers use to transport children to and from the center. Evidence: 1. The bus used to pick up children from public school, on the afternoon of the inspection, did not have any written information regarding potential shelters, hospitals and evacuation routes pertaining to each site frequently visited or routes frequently driven by center staff. 2. Administrative staff looked through the bus, emergency bag and attendance notebook and confirmed this information was not in the vehicle.”
  10. Apr 12, 2023InspectionNo rules cited
Show 4 earlier visits
  1. Jan 13, 2023Inspection4 rules cited
    • Health, medication and illness

      8VAC20-780-140-A

      “Based on record review and interview, the center did not ensure that each child shall have a physical examination by or under the direction of a physician before the child's attendance or within 30 days after the first day of attendance. Evidence: 1. The record for child 3 (date of enrollment: 7/10/22) does not contain documentation of a physical examination. 2. The center director confirmed that the record for child 3 is lacking documentation of a physical examination.”
    • Records and paperwork

      8VAC20-780-60-A

      “Based on record review and interview, the center did not ensure that children's records contain all the required information. Evidence: 1. The record for child 1 (date of enrollment: 11/28/22) contains one name, address and phone number of a designated person to call in an emergency if a parent cannot be reached, where two are required. 2. The record for child 2 (date of enrollment: 9/11/22) does not contain documentation of viewing proof of the child's identity and age. 3. The center director confirmed that the records for child 1 and child 2 are lacking the above required information.”
    • Transportation

      8VAC20-780-580-B

      “Based on observation and interview, the center did not ensure that any vehicle used by the center for transportation of children met all safety standards set by the Department of Motor vehicles. Evidence: 1. The center's bus used to transport children has an inspection sticker that expired in October 2022. 2. The center director confirmed that the bus used by the center to transport children has an expired inspection sticker.”
    • Background checks

      22.1-289.035-A

      “Based on record review and interview, the center did not ensure that all employees shall undergo a background check every five years after the initial check is completed. Evidence: 1. The most recent central registry search result for staff 1 is dated 12/1/17. Staff 1 was due for an updated central registry search in December 2022. 2. The center director confirmed that the central registry search results for staff 1 is expired.”
  2. Jan 13, 2023Inspection4 rules cited
    • Health, medication and illness

      8VAC20-780-140-A

      “Based on record review and interview, the center did not ensure that each child shall have a physical examination by or under the direction of a physician before the child's attendance or within 30 days after the first day of attendance. Evidence: 1. The record for child 3 (date of enrollment: 7/10/22) does not contain documentation of a physical examination. 2. The center director confirmed that the record for child 3 is lacking documentation of a physical examination.”
    • Records and paperwork

      8VAC20-780-60-A

      “Based on record review and interview, the center did not ensure that children's records contain all the required information. Evidence: 1. The record for child 1 (date of enrollment: 11/28/22) contains one name, address and phone number of a designated person to call in an emergency if a parent cannot be reached, where two are required. 2. The record for child 2 (date of enrollment: 9/11/22) does not contain documentation of viewing proof of the child's identity and age. 3. The center director confirmed that the records for child 1 and child 2 are lacking the above required information.”
    • Transportation

      8VAC20-780-580-B

      “Based on observation and interview, the center did not ensure that any vehicle used by the center for transportation of children met all safety standards set by the Department of Motor vehicles. Evidence: 1. The center's bus used to transport children has an inspection sticker that expired in October 2022. 2. The center director confirmed that the bus used by the center to transport children has an expired inspection sticker.”
    • Background checks

      22.1-289.035-A

      “Based on record review and interview, the center did not ensure that all employees shall undergo a background check every five years after the initial check is completed. Evidence: 1. The most recent central registry search result for staff 1 is dated 12/1/17. Staff 1 was due for an updated central registry search in December 2022. 2. The center director confirmed that the central registry search results for staff 1 is expired.”
  3. May 4, 2022Inspection2 rules cited
    • Health, medication and illness

      8VAC20-780-500-B

      “Based on observation and interview, the center did not ensure that disposable diapers shall be disposed in a leakproof or plastic-lined storage system that is either foot operated or used in such a way that neither the staff member's hand nor the soiled diaper touches an exterior surface of the storage system during disposal. Evidence: 1. The hands-free, foot operated trash can used to dispose of soiled disposable diapers in the two year old classroom is not working; therefore, staff have to lift the lid of the bin with their hands in order to dispose of soiled diapers. 2. The staff in the two year old classroom confirmed that the hands-free trash can used to dispose of soiled disposable diapers is broken.”
    • Building, equipment and play areas

      8VAC20-780-330-B

      “Based on playground observation and measurement, it was determined that where playground equipment is provided, resilient surfacing shall comply with minimum safety standards when tested in accordance with the procedures described in the American Society for Testing and Materials standard F1292-99 and shall be under equipment with moving parts or climbing apparatus to create a fall zone free of hazardous obstacles. Evidence: 1. The mulch surrounding the climbing equipment and slides on the playground measures approximately 1 inch in all areas, where 6 inches are required. 2. The center director confirmed that there is not at least 6 inches of resilient surfacing surrounding the playground equipment.”
  4. May 4, 2022Inspection2 rules cited
    • Health, medication and illness

      8VAC20-780-500-B

      “Based on observation and interview, the center did not ensure that disposable diapers shall be disposed in a leakproof or plastic-lined storage system that is either foot operated or used in such a way that neither the staff member's hand nor the soiled diaper touches an exterior surface of the storage system during disposal. Evidence: 1. The hands-free, foot operated trash can used to dispose of soiled disposable diapers in the two year old classroom is not working; therefore, staff have to lift the lid of the bin with their hands in order to dispose of soiled diapers. 2. The staff in the two year old classroom confirmed that the hands-free trash can used to dispose of soiled disposable diapers is broken.”
    • Building, equipment and play areas

      8VAC20-780-330-B

      “Based on playground observation and measurement, it was determined that where playground equipment is provided, resilient surfacing shall comply with minimum safety standards when tested in accordance with the procedures described in the American Society for Testing and Materials standard F1292-99 and shall be under equipment with moving parts or climbing apparatus to create a fall zone free of hazardous obstacles. Evidence: 1. The mulch surrounding the climbing equipment and slides on the playground measures approximately 1 inch in all areas, where 6 inches are required. 2. The center director confirmed that there is not at least 6 inches of resilient surfacing surrounding the playground equipment.”

Copied from Virginia Department of Education, Office of Child Care Health and Safety on October 2, 2026; the state's records start around Oct 2012. Rule wording, severity and dates are the state's.

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Daycares near Western Branch KinderCare

Home daycare

Dana Harris

Portsmouth, VA 23703 · infants to school-age · Home daycare: the provider shares the address with families

FAQ

Questions about Western Branch KinderCare

Is Western Branch KinderCare licensed?

Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.

When was Western Branch KinderCare last inspected?

Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on May 12, 2026, with 4 rules cited. It lists 9 visits in the last 3 years.

Has Western Branch KinderCare had rules cited by the state?

Yes. Inspectors cited 17 rules across 9 of 9 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Western Branch KinderCare care for?

102, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does Western Branch KinderCare accept child care subsidies?

Yes. The state record says it accepts child care subsidies.

What are Western Branch KinderCare's hours?

Monday to Friday, 6:00 AM to 6:30 PM. These are the hours on the state record. Holiday hours can differ.

How much does Western Branch KinderCare cost?

It has not listed its tuition. Call (757) 484-1965 to ask.

What is Western Branch KinderCare's phone number?

(757) 484-1965.

Where is Western Branch KinderCare?

5700 Trucker Street, Portsmouth, VA 23703. The nearest other daycare we list is Early Resultz Daycare and Learning Center 7, 0.2 miles away.

Sources: Virginia Department of Education, Office of Child Care Health and Safety (license and visits).