Phelps Love and Care
Charlotte, NC 28262 · infants to school-age · Home daycare: the provider shares the address with families
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The Goddard School at Mallard Creek is a licensed child care center in Charlotte, North Carolina. It is licensed by the state, for up to 160 children, serving infants, toddlers, preschoolers and school-age children.
It is open Monday to Friday, 7:00 AM to 6:00 PM.
The North Carolina Division of Child Development and Early Education made 17 visits in the last 3 years and cited 61 rules across 11 of them. The visit list, in the state's words, is below.
Hours
| MondayToday | 7:00 AM to 6:00 PM |
|---|---|
| Tuesday | 7:00 AM to 6:00 PM |
| Wednesday | 7:00 AM to 6:00 PM |
| Thursday | 7:00 AM to 6:00 PM |
| Friday | 7:00 AM to 6:00 PM |
| Saturday | Not listed |
| Sunday | Not listed |
Programs
| Ages | Infants, toddlers, preschoolers and school-age childrenFrom the state license |
|---|---|
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 160 childrenFrom the state license |
Cost
The Goddard School at Mallard Creek has not listed its tuition. For comparison, full-time infant care at a child care center in Mecklenburg County has a median price of $284 a week (U.S. Department of Labor, 2022).
State record
17 visits in the last 3 years · Last visit Sep 9, 2026: 9 rules cited
Rules cited on 13 of 17 visits · 61 rules in all · 61 corrected
For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
The state lists an adverse action on this permit.
Own this daycare? Add your response to the state record
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
The state verified the correction on Sep 10, 2026
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.
The state verified the correction on Sep 10, 2026
Application for enrollment did not include all required information.
The state verified the correction on Sep 10, 2026
Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.
The state verified the correction on Sep 10, 2026
Documentation of staff's education, training, and experience was not on file.
The state verified the correction on Sep 10, 2026
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
Corrected during the visit
Parent's medication authorization did not include required information.
The state verified the correction on Sep 10, 2026
Equipment and furnishings were not sturdy, stable and free of hazards.
The state verified the correction on Sep 10, 2026
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on Sep 10, 2026
A safe indoor and outdoor environment was not provided for the children.
Corrected during the visit
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.
Corrected during the visit
Children were not adequately supervised at all times.
The state verified the correction on Jun 5, 2026
Each infant was not served only bottles labeled with their individual name.
The state verified the correction on May 26, 2026
A child was yelled at, shamed, humiliated, frightened, threatened or bullied.
The state verified the correction on May 26, 2026
Discipline was not appropriate for the child's age and development.
The state verified the correction on May 26, 2026
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.
The state verified the correction on May 26, 2026
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.
The state verified the correction on May 26, 2026
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.
The state verified the correction on May 26, 2026
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.
The state verified the correction on May 26, 2026
Children were not adequately supervised at all times.
The state verified the correction on Jun 5, 2026
Screen time was offered to children under three years of age.
Corrected during the visit
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.
Corrected during the visit
The child care provider did not provide the required beverage(s).
The state verified the correction on Oct 2, 2025
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child.
The state verified the correction on Oct 2, 2025
An infant with a waiver of the requirement that all infants be placed on their backs for sleeping did not have a notice containing the required information posted for quick reference near the infant sleep space and/or confidential medical information was shown on the notice.
Corrected during the visit
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
The state verified the correction on Oct 2, 2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
Corrected during the visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.
The state verified the correction on Oct 2, 2025
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence).
Corrected during the visit
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.
The state verified the correction on Oct 2, 2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
The state verified the correction on Jul 7, 2025
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
The state verified the correction on Jul 7, 2025
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
Corrected during the visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on Jul 7, 2025
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.
The state verified the correction on Jul 7, 2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
The state verified the correction on Jul 7, 2025
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
The state verified the correction on Jul 7, 2025
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
Corrected during the visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on Jul 7, 2025
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.
The state verified the correction on Jul 7, 2025
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
The state verified the correction on May 16, 2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
Corrected during the visit
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
The state verified the correction on May 16, 2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on May 16, 2025
Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.
The state verified the correction on May 16, 2025
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
The state verified the correction on May 16, 2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
Corrected during the visit
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
The state verified the correction on May 16, 2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on May 16, 2025
Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.
The state verified the correction on May 16, 2025
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.
The state verified the correction on May 2, 2025
A violation was found for which there is no item number.
Corrected during the visit
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
The state verified the correction on Oct 3, 2024
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
Corrected during the visit
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
The state verified the correction on Oct 3, 2024
Parent's medication authorization did not include required information.
The state verified the correction on Oct 3, 2024
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
Corrected during the visit
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
The state verified the correction on Oct 3, 2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.
The state verified the correction on Oct 3, 2024
The written feeding plan was not modified as the child's needs changed.
The state verified the correction on Oct 3, 2024
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.
The state verified the correction on Oct 3, 2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
The state verified the correction on Jun 21, 2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
The state verified the correction on Jun 21, 2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.
The state verified the correction on Jun 23, 2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.
The state verified the correction on Dec 18, 2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
The state verified the correction on Jun 21, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on Jun 23, 2024
A current activity plan was not posted for each group of children for reference.
The state verified the correction on Jun 21, 2024
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children.
The state verified the correction on Jun 21, 2024
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional.
The state verified the correction on Oct 13, 2023
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.
The state verified the correction on Oct 13, 2023
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child.
The state verified the correction on Oct 13, 2023
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
All equipment and furnishings were not in good repair.
The state verified the correction on Oct 12, 2023
All walls and ceilings including doors and windows were not kept clean and in good repair.
The state verified the correction on Oct 30, 2023
Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users.
The state verified the correction on Oct 13, 2023
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence).
Corrected during the visit
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.
The state verified the correction on Oct 17, 2023
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.
The state verified the correction on Oct 13, 2023
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional.
The state verified the correction on Oct 13, 2023
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.
The state verified the correction on Oct 13, 2023
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child.
The state verified the correction on Oct 13, 2023
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
All equipment and furnishings were not in good repair.
The state verified the correction on Oct 12, 2023
All walls and ceilings including doors and windows were not kept clean and in good repair.
The state verified the correction on Oct 30, 2023
Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users.
The state verified the correction on Oct 13, 2023
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence).
Corrected during the visit
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.
The state verified the correction on Oct 17, 2023
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.
The state verified the correction on Oct 13, 2023
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Charlotte, NC 28262 · infants to school-age · Home daycare: the provider shares the address with families
3502 Prosperity Church Road, Charlotte, NC
1600 W Mallard Creek Church Rd, Charlotte, NC
9801 Mallard Creek Road, Charlotte, NC
9704 Mallard Creek Rd, Charlotte, NC
2945 Johnston Oehler Road, Charlotte, NC
9215 Mallard Creek Road, Charlotte, NC
9625 David Taylor Dr, Charlotte, NC
9625 David Taylor Dr, Charlotte, NC
FAQ
Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.
The North Carolina Division of Child Development and Early Education lists the most recent visit on September 9, 2026, with 9 rules cited. It lists 17 visits in the last 3 years.
Yes. Inspectors cited 61 rules across 13 of 17 visits in the last 3 years; 61 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
160, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.
Yes. The state record says it accepts child care subsidies.
Monday to Friday, 7:00 AM to 6:00 PM. Holiday hours can differ.
It has not listed its tuition. Call (980) 337-4888 to ask.
(980) 337-4888.
2545 Galloway Road, Charlotte, NC 28262. The nearest other daycare we list is The Growing Years, 0.7 miles away.