Royalty Learning Center

AAC R9-5-203.A. A. A licensee shall ensure that a staff member completes, signs, dates, and submits to the licensee, before the staff member’s starting date of employment or volunteer service: 1. The form required in A.R.S. § 36-883.02(C); and 2. If required by A.R.S. § 8-804, the form in A.R.S. § 8-804(I).

“Findings: Based on facility documentation and the Compliance Officer Supervisor observations, it was determined that Staff #1 (D.O.E. 6/3/2024), Staff #2 (D.O.E. 8/15/2022), Staff #3 (D.O.E. 8/15/2022), Staff #5 (D.O.E. 8/13/2014), and Staff #6's (D.O.E. 10/6/2016) files lacked documentation of their DCS background check results as required.”

AAC R9-5-403.B. B. A licensee shall ensure that: 1. Each staff member who provides child care services completes 24 or more clock hours of training every 12 months after the effective date of this Chapter or the staff member’s starting date of employment or volunteer service in at least two topics listed below: a. Child growth and development, including: i. Infant growth and development, including sudden infant death syndrome prevention and safe sleeping practices; ii. Brain development; iii. Basic child development, including cognitive, social, emotional, and physical, as well as approaches to learning; iv. Language development; v. Observation and child assessment; vi. Developmentally-appropriate activities; vii. Child guidance and methods of positive discipline which may include techniques to promote healthy social-emotional development and reduce challenging behaviors; or viii. Developmentally-appropriate activity areas. b. Health and safety issues, including: i. Accident and emergency procedures, including CPR and first aid for infants and children; ii. Recognition of signs of illness and infestation; iii. Nutrition and developmentally-appropriate eating habits; iv. Child abuse detection, reporting, and prevention; v. Safety of indoor and outdoor activity areas; and vi. Sun safety policies and procedures; vii. Water safety; viii. Prevention and control of infections diseases, including immunizations; ix: Prevention and response to emergencies due to food and allergic reactions, including anaphylactic shock; x. Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; xi. Emergency preparedness, response, and recovery planning for emergencies resulting from a natural disaster or a human-caused event; xii. Administration of medication, consistent with standards for parental or guardian consent; xiii. Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; xiii. Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; xiiii. Prevention of shaken baby syndrome, pediatric abusive head trauma, and child maltreatment; or xv. Physical restraint techniques. c. Program administration, planning, development, or management; and d. Availability of community services and resources, including those available to children with a special health care need or a disability; and 2. As part of the required 24 hours of training in subsection (B)(1): a. A staff member who has less than 12 months of child care experience before the staff member’s starting date, completes at least 12 hours in one or more of the topics in subsection (B)(1)(a) in the staff member’s first 12 months at the facility; b. A staff member who has 12 months or more of child care experience, completes at least 6 hours in one or more of the topics in subsection (B)(1)(a) every 12 months after the staff member’s starting date; c. A staff member who provides child care services to an infant completes at least 6 hours in subsection (B)(1)(a)(i) every 12 months after the staff member’s starting date; and d. A facility director completes at least six hours in subsection (B)(1)(c) every 12 months after the facility director’s starting date. e. A child educator for school-aged children shall complete six of the 24 hours of training within the first three months of hire.

“Findings: Based on facility documentation and the Compliance Officer Supervisor observations, it was determined that the files for Staff #1 (D.O.E. 6/3/2024), Staff #2 (D.O.E. 8/15/2022), Staff #3 (D.O.E. 8/15/2022), Staff #4 (D.O.E. 2/3/2023), Staff #5 (D.O.E. 8/13/2014), and Staff #6 (D.O.E. 10/6/2016), all lacked documentation of the required 24 hour yearly trainings.”

AAC R9-5-501.B.1. B. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;

“Findings: Based on the Compliance Officer’s observations, children in the 3–5-year-old classroom were not supervised at all times when one child left the classroom to wash their hands, and the Compliance Officer notified the teacher. The teacher then left the classroom to supervise the child washing their hands, leaving the three remaining enrolled children in the classroom unsupervised.”

AAC R9-5-503.A.3.4. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains: 3. At least one waterproof, sanitizable container with a waterproof liner and a tight fitting lid for soiled diapers; and 4. At least one waterproof, sanitizable container with a waterproof liner and a tight fitting lid for soiled clothing.

“Findings: Based on the Compliance Officer Supervisor's observations, in the 1-Year-Old Room, the soiled diaper container lacked a lid.”

AAC R9-5-503.A.2. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains: 2. A hand-washing sink next to the diaper changing surface for staff use when changing diapers and for washing an enrolled child during or after diapering that provides: a. Running water between 86° F and 110° F, b. Soap from a dispenser, and c. Single-use paper hand towels from a dispenser;

“Findings: Based on the Compliance Officer's observations, the water temperatures in the following diaper changing areas were not maintained between 86 and 110 degrees as required: Infant Room- The water temperature read at 115ºF. 2's Room - The water temperature read at 120ºF.”

AAC R9-5-502.C.4.g. C. A licensee shall ensure that: 4. When feeding an infant, a staff member: g. Holds and feeds an infant under 6 months of age and an infant older than 6 months of age who cannot hold a bottle for feeding; and

“Findings: Based on the Compliance Officer's observations, in the Infant Room, a staff member was feeding a child on the floor, rather then holding the child who could not feed themselves a bottle and was under 6 months of age.”

AAC R9-5-502.C.1.lk. C. A licensee shall ensure that: 1. A staff member providing child care services in an infant room: k. Obtains written, current, and dated dietary instructions from a parent or health care provider regarding the method of feeding and types of foods to be prepared or fed to an infant at the facility;

“Findings: Based on facility documentation and the Compliance Officer's observations, it was determined that 5 infant written dietary instructions sheets lacked the following information: Child #1- Date of birth, name of formula, allergies, foods consistency, foods dislikes, method of feeding, feeding schedules and updates dates, and dates for two food items introduced. Child #2- Allergies, problems with feedings, foods consistency, food dislikes, method of feeding, feeding schedules and updates dates, and date of one food item introduced. Child #3 and Child #4- Dates for feeding schedules and updates. Child #5- Dates, time, foods and amount for feeding schedules and updates.”

AAC R9-5-501.B.9. B. A licensee shall ensure that a staff member: 9. Does the following when a parent permits or asks a staff member to apply personal products on an enrolled child, such as petroleum jelly, diaper rash ointments, sun screen or sun block preparations, toothpaste, and baby diapering preparations: a. Obtains the enrolled child’s personal products from the enrolled child’s parent or, if the licensee provides the personal products for use by the enrolled child, obtains written approval for use of the products from the enrolled child’s parent; b. Labels the personal products with the enrolled child’s name; and c. Keeps the personal products inaccessible to enrolled children;

“Findings: Based on the Compliance Officer’s observations, the following items were not labeled with the enrolled child’s first and last name as required: 1-Year-Old Room: One package of baby wipes was not labeled with the enrolled child’s first and last name. One package of baby wipes was labeled with only the enrolled child’s first name and last initial. 2-Year-Old Room: One package of baby wipes was not labeled with the enrolled child’s first and last name. One package of baby wipes was labeled with only the enrolled child’s first name.”

AAC R9-5-309.C. C. A licensee shall maintain on facility premises: 1. A current fire inspection report including documentation of any repairs or corrections required by the fire inspection report; and 2. If there are gas pipes that run from a gas meter to an appliance or location on the facility premises, a current gas inspection report including documentation of any repairs or corrections required by the gas inspection report.

“Findings: Based on facility documentation and the Compliance Officer Supervisor observations, it was determined that the Licensee had a current fire inspection, but was not violation free as required.”

AAC R9-5-303.B. B. A licensee shall ensure that the licensed capacity of each indoor activity area or room is posted in that activity area or room.

“Findings: Based on the Compliance Officer's observation, the licensed capacity of Room 305 is 15, but was incorrectly posted as 19.”

AAC R9-5-203.D. D. A licensee shall ensure that each staff member submits to the licensee a copy of the staff member’s valid fingerprint clearance card each time the fingerprint clearance card is issued or renewed every five years.

“Findings: Based on the Compliance Officer's review of staff files, the file for Staff #2 (DOE 2/3/23) contained documentation indicating the staff's fingerprint clearance card expired on 5/20/25.”

AAC R9-5-203.C. C. Except as provided in A.R.S. § 41-1758.03, a licensee shall ensure that each staff member, before starting date of employment or volunteer service, submits to the licensee a copy of the staff member’s valid fingerprint clearance card, front and back, issued under A.R.S. Title 41, Chapter 12, Article 3.1.

“Findings: Based on the Compliance Officer's review of staff files, the following staff files lacked a copy of the front and back of the staff's fingerprint clearance card: *Staff #1 (DOE 8/13/14) Per the DPS website, the staff does have a valid fingerprint clearance card that expires on 1/16/2031; and *Staff #3 (DOE 1/25/23) Note: Per the DPS website, the staff does have a valid fingerprint clearance card that expires on 11/4/25.”

AAC R9-5-502.C.1.lk. C. A licensee shall ensure that: 1. A staff member providing child care services in an infant room: k. Obtains written, current, and dated dietary instructions from a parent or health care provider regarding the method of feeding and types of foods to be prepared or fed to an infant at the facility;

“Findings: Based on the Compliance Officer's review of the infant written feeding instructions and on a discussion with staff, 3 of the infant feeding instructions lacked the following information: *Child #1 - The feeding instructions were not signed and dated by the parent and the form lacked the amount of food to be fed; *Child #2- The form lacked the amount and frequency of the breast milk feedings and the amount, frequency and types of food to be fed; and *Child #3-The form was dated 5/7/25 and had not been updated in 4.5 months. Staff acknowledged changes in the feeding schedules had occurred and the form was not updated.”

AAC R9-5-605.B.9. B. A licensee shall ensure that: 9. Fans are mounted and inaccessible to an enrolled child;

“Findings: Based on the Compliance Officer's observation, a white unmounted oscillating fan was on a shelf in the 2-year-old room.”

AAC R9-5-605.B.1. B. A licensee shall ensure that: 1. All designated exits, corridors, and passageways that provide escape from the building are unobstructed and unlocked during hours of operation;

“Findings: Based on the Compliance Officer's observations and on a discussion with staff, the designated exits were not marked in Rooms 304, 305, 308 and 307. Only one of the 2 required designated exits in the Infant room were marked.”

AAC R9-5-509.C.20. C. A licensee shall ensure that: 20. Perishable foods, which are foods that become unfit for human consumption if not stored to prevent spoilage, are covered and stored in a refrigerator at a temperature of 41° F or below;

“Findings: Based on the Compliance Officer's observation, the temperature on the Refrigerator thermometer in Room 305 read 50 degrees F.”

AAC R9-5-309.C. C. A licensee shall maintain on facility premises: 1. A current fire inspection report including documentation of any repairs or corrections required by the fire inspection report; and 2. If there are gas pipes that run from a gas meter to an appliance or location on the facility premises, a current gas inspection report including documentation of any repairs or corrections required by the gas inspection report.

“Findings: Based on the Compliance Officer's review of the State Fire Marshall inspection, the fire inspection had expired in April 2024.”

AAC R9-5-514. C. C. A licensee shall:1. Prepare and date a written fire and emergency plan that contains: a. The location of the first aid kit; b. The names of staff members who have the first aid training required by R9-5-403(E); c. The names of staff members who have the CPR training required by R9-5-403(E); d. The directions for: i. Initiating verbal notification of an enrolled child’s parent by telephone or other equally expeditious means within 30 minutes of a fire or emergency; and ii. Providing written notification to the enrolled child’s parent within 24 hours; and e. The facility’s street address and the emergency telephone numbers for the local fire department, police department, ambulance service, and poison control center; 2. Maintain the plan required in subsection (C)(1) in a location on facility premises that has an operable telephone service or two-way voice communication system that connects the facility with an individual who has direct access to an in-and-out operable telephone service; 3. Post the plan required in subsection (C)(1) in any indoor activity area that does not have an operable telephone service or two-way voice communication system that connects the indoor activity area with an individual who has direct access to an in-and-out operable telephone services; and 4. Update the plan in subsection (C)(1) every 12 months after the date of initial preparation of the plan or when any information changes.

“Findings: Based on the Compliance Officer's observations, the written emergency plan was dated 8/2023 and had not been updated within the last 12 months.”

AAC R9-5-512.B. B. A licensee shall maintain facility premises and furnishings:1. In a clean condition, and 2. Free from odor.

“Findings: Based on the Compliance Officer's observations, the following was observed regarding cleanliness: 1) Items were stored on open shelves in both the breezeway bathroom and the 2-year-old room's bathroom. The items included plastic baskets and cleaning supplies; and 2) Outside equipment, including children's tables and the 2 children sized rattan seats were covered in a layer of dirt and dust.”

AAC R9-5-503.A.2. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:2. A hand-washing sink next to the diaper changing surface for staff use when changing diapers and for washing an enrolled child during or after diapering that provides: a. Running water between 86° F and 110° F, b. Soap from a dispenser, and c. Single-use paper hand towels from a dispenser;

“Findings: Based on the Compliance Officer's observations, the water temperature at the diapering sinks in the 1-year-old room, the 2-year-old room and the infant room measured 120 degrees F.”

AAC R9-5-503.A.1. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:1. A nonabsorbent, sanitizable diaper changing surface that is: a. Seamless and smooth, and b. Kept clear of items not required for diaper changing;

“Findings: Based on the Compliance Officer's observations, the diaper changing counter in the 2-year-old room had an unsealed gap between the safety ledge and the diapering counter and this area had a buildup of dirt.”

AAC R9-5-502.C.1.l. C. A licensee shall ensure that:1. A staff member providing child care services in an infant room: l. Obtains written, current, and dated dietary instructions from a parent or health care provider regarding the method of feeding and types of foods to be prepared or fed to an infant at the facility;

“Findings: Based on the Compliance Officer's review of the written infant feeding instructions and on a discussion with the infant room staff, the feeding instructions for 3 of the infants lacked the following information: *Child #1- The staff stated that the child was eating food but the feeding instructions only stated the feeding instructions for the formula and lacked the amount and frequency of feeding for the food; *Child #2- The staff stated that the child was eating food but the feeding instructions only stated the feeding instructions for the formula and lacked the amount and frequency of feeding for the food; and *Child #3- The feeding instructions lacked the amount of food to be fed for the 2 snack times that were listed on the form.”

AAC R9-5-502.A.11. A. A licensee providing child care services for infants shall: 11. Label each food container received from the parent with the infant's name.

“Findings: Based on the Compliance Officer's observation, 2 containers of infant food were not labeled with the infant’s first and last name.”

AAC R9-5-502.A.1. A. A licensee providing child care services for infants shall: 1. Provide a wall-enclosed room for infants that provides exits required by R9-5-601(1);

“Findings: Based on the Compliance Officer's observation, the rear designated exit door in the infant room was propped open.”

AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area:1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area

“Findings: Based on the Compliance Officer's observations, the wooden planter box in the outdoor activity area had numerous areas of bare splintering wood.”

AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area: 1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area

“Findings: Based on the Compliance Officer's observations in the outdoor activity area, the following hazards were accessible to enrolled children: *There was a sharp piece of exposed metal protruding up from the ground below a shade structure. * There were 2 sharp pieces of exposed metal protruding up from cement near the shed. * There was peeling paint along the bottom of the east wall.”

AAC R9-5-509.C.22. C. A licensee shall ensure that: 22. A refrigerator at the child care facility maintains a temperature of 41° F or below, as shown by a thermometer kept in the refrigerator at all times;

“Findings: Based on the Compliance Officer's observations, the temperatures of the refrigerators in the following areas were above 41 degrees F, rather than 41 degrees F or below as required: 1’s room: 65 degrees F. Infant room: 45 degrees F.”

AAC R9-5-509.C.18. C. A licensee shall ensure that: 18. A staff member: a. Prepares a weekly menu at least one week in advance, b. Includes on the menu the specific foods to be served on each day, c. Dates each menu, d. Posts each menu at least one day before the first meal on the menu will be served, and e. Writes food substitutions on a posted menu no later than the morning of the day of meal service;

“Findings: Based on facility documentation and the Compliance Officer's observations, the children were observed eating cheerios, bananas and milk. The menu stated Frosted Flakes, bananas and milk would be served to enrolled children. The substitutions were not noted on the menu. The menu lacked the specific type/flavor of yogurt and fruit cocktail to be served to enrolled children.”

AAC R9-5-502.A.11. A. A licensee providing child care services for infants shall: 11. Label each food container received from the parent with the infant's name.

“Findings: Based on the Compliance Officer's observations, in the Infant room, there were 3 unlabeled containers of food that lacked a child’s first and last name.”

AAC R9-5-503.A.2.a. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains: 2. A hand-washing sink next to the diaper changing surface for staff use when changing diapers and for washing an enrolled child during or after diapering that provides: a. Running water between 86° F and 110° F, b. Soap from a dispenser, and c. Single-use paper hand towels from a dispenser;

“Findings: Based on the Compliance Officer's observations, the 1's and the 2’s rooms lacked a paper towel dispenser in the diaper area. In the 1’s room the diaper changing table was not located next to the diaper sink. (The diaper table had been moved after it was approved by the Department.)”

AAC R9-5-516.I. I. Except as specified in A.R.S. § 36-2229(B) through (D), a licensee shall ensure that a facility does not stock a supply of medications for administration to enrolled children, including: 1. Any prescription medication; or 2. A nonprescription medication such as aspirin, acetaminophen, ibuprofen, or cough syrup.

“Findings: Based on the Compliance Officer's observations, the first aid kit contained 3 packets of Sting Relief and 1 packet of Burn gel.”

AAC R9-5-509.A. A. A licensee that prepares food for enrolled children on facility premises shall, if required by 9 A.A.C. 8, Article 1, and the local ordinances of the local health department where the facility is located, obtain a food establishment permit issued under 9 A.A.C. 8, Article 1, and: 1. Provide the Department with a copy of the facility’s food establishment permit before the Department issues a license to the facility, 2. Maintain the facility’s current food establishment permit on the facility’s premises, and 3 Provide a copy of the facility’s current food establishment permit to the Department upon request.

“Findings: Based on staff statement, the Licensee lacked a current food establishment catering permit.”

AAC R9-5-501.A.12. A. A licensee shall ensure that: 12. The facility premises, including the buildings, are maintained free from hazards;

“Findings: Based on the Compliance Officer's observations, the following hazards were accessible to enrolled children: 1’s room: There were 3 areas of exposed drywall on the east wall. 2’s room: There was exposed particle board on the bottom left side of the right cabinet along the west wall.”

AAC R9-5-501.A.18. A. A licensee shall ensure that: 18. Each enrolled child’s pacifier is labeled with an identifier that is specific to the enrolled child and maintained in a clean condition;

“Findings: Based on the Compliance Officer's observations, in the Infant room, there were 2 pacifiers that lacked an identifier specific to an enrolled child.”