Primrose School of Arlington

8VAC20-780-40-E

“The operational responsibilities of the licensee shall include ensuring that the center's activities, services, and facilities are maintained in compliance with these standards, and the center's own policies and procedures that are required by these standards. Staff did not follow the center's own Employee Handbook for reporting any suspected child abuse and mistreatment to Child Protective Service and their School Leadership team. The center's employee handbook states " Employees are required to report any suspected child abuse or mistreatment of a child immediately to Child Protective Services or other agency as required by state law. The report should also be provided to a member of the School Leadership Team.? The handbook also states that employees are not to display behaviors of corporal punishment with the intention of modifying behavior and are prohibited from using profanity, abusive or threatening language. Staff #2 and #5 did not follow the center’s own policy on reporting any suspected child abuse or mistreatment of a child to Child Protective Service and school leadership team after witnessing staff #4 roughly handling and speaking to children using demeaning remarks.”

8VAC20-780-410-6

“The following actions or threats thereof are forbidden: verbal remarks which are demeaning to the child. The week of July 27, 2026 staff #4 threatened to hit the children with her shoe. She would say, " I will throw my shoe at you" to get their attention while she was holding her shoe. Staff # 1 overheard staff #4 say to a child ?if you take your shoe off again, I?m going to throw it in the trash?.”

8VAC20-780-410-1

“The following actions or threats thereof are forbidden: roughly handling a child. The week of July 27, 2026, Staff #4 popped a few children #1, #2, and #3 (age 2 years) on their cheeks, mouths and head. She also flicked the children's hands. She did not leave any marks, but staff said the children did cry. Staff #4 threw a tissue box at child # 2 because they were not listening. This was observed by staff # 2. The week of July 27, 2026, during a lock down drill, staff #4 tapped a few children on their heads because they were being too loud. Often staff #4 would grab the children's shirts to get their attention. This was observed by staff #5. Staff #4 said she taps the children on their heads but not maliciously. She said, "me and the kids throw things in the classroom, I have thrown a tissue box once or twice, threw towards them but never maliciously". She said she would tap them on their backs and butts.”

8VAC20-780-40-E

“The operational responsibilities of the licensee shall include ensuring that the center's activities, services, and facilities are maintained in compliance with these standards, and the center's own policies and procedures that are required by these standards. Staff did not follow the center's own Employee Handbook for reporting any suspected child abuse and mistreatment to Child Protective Service and their School Leadership team. The center's employee handbook states " Employees are required to report any suspected child abuse or mistreatment of a child immediately to Child Protective Services or other agency as required by state law. The report should also be provided to a member of the School Leadership Team.? The handbook also states that employees are not to display behaviors of corporal punishment with the intention of modifying behavior and are prohibited from using profanity, abusive or threatening language. Staff #2 and #5 did not follow the center’s own policy on reporting any suspected child abuse or mistreatment of a child to Child Protective Service and school leadership team after witnessing staff #4 roughly handling and speaking to children using demeaning remarks.”

8VAC20-780-410-6

“The following actions or threats thereof are forbidden: verbal remarks which are demeaning to the child. The week of July 27, 2026 staff #4 threatened to hit the children with her shoe. She would say, " I will throw my shoe at you" to get their attention while she was holding her shoe. Staff # 1 overheard staff #4 say to a child ?if you take your shoe off again, I?m going to throw it in the trash?.”

8VAC20-780-410-1

“The following actions or threats thereof are forbidden: roughly handling a child. The week of July 27, 2026, Staff #4 popped a few children #1, #2, and #3 (age 2 years) on their cheeks, mouths and head. She also flicked the children's hands. She did not leave any marks, but staff said the children did cry. Staff #4 threw a tissue box at child # 2 because they were not listening. This was observed by staff # 2. The week of July 27, 2026, during a lock down drill, staff #4 tapped a few children on their heads because they were being too loud. Often staff #4 would grab the children's shirts to get their attention. This was observed by staff #5. Staff #4 said she taps the children on their heads but not maliciously. She said, "me and the kids throw things in the classroom, I have thrown a tissue box once or twice, threw towards them but never maliciously". She said she would tap them on their backs and butts.”

8VAC20-780-350-B-1 Complaint related: Yes

“The required ratio for children ages birth to 16 months is one staff per four children. Staff #1 and #2 in the infant room were observed supervising ten infants at 8:45 am. After reviewing the sign in sheets, staff #1 was out of ratio from 8:07 am until 8:15 am. Staff #1 and #2 were out of ratio from 8:41 am until 8:48 am when another staff came to assist. Staff #3 was observed at 8:45 in the toddler 1 room supervising 5 children, the youngest 13 months old. Staff #3 was out of ration from 8:33 am until 8:48 am when another staff came to assist.”

8VAC20-780-510-E

“The center did not follow the procedure for administering medication, including the written authorization from the parents to administer long term prescription. The medication authorization form dated 7/29/2025 for Child # 2 does not have written parental authorization.”

8VAC20-780-510-I

“Prescription medication may be administered to the child identified on the prescription label in accordance with the prescriber's instruction pertaining to dosage. Child # 3's medication authorization form dated 3/21/2025 says to administer 0.1 mg of medication. The prescription label says to administer .15 mg of medication.”

8VAC20-780-160-A

“Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and when change of ownership, staff TB results must not be older than 30 days or an Allowable Variance must be requested. Staff #2, #4, #5, #6 and #7 had current TB results but were dated earlier than 30 days before the 3/1/2025 initial license was issued. An Allowable Variance was not requested.”