Parent-Child Center, Inc (Addison County)

Regulation 7.1.3: The licensee, in consultation with the program director, shall establish written program policies and procedures and provide these to staff and to auxiliary staff left alone with children and/or counted in staff/child ratio as specified in the rule 6.2.1.8 of these regulations during an orientation training session approved by the Division prior to being left alone with children. Trainees under eighteen (18) years of age and other staff not left alone with children shall complete the orientation training within at least one (1) month of their first date of working with children. Complete written information and the orientation training session shall include: Basic knowledge of child growth and development; Routine and emergency health protection of children including health related exclusions; Safety and sanitation requirements including handling and storage of hazardous materials and disposal of bio contaminants; Positive behavior management; Supervision of children; Child accident and injury procedures including building and physical premises safety; Safe sleep practices; Administration of medication requirements; Emergency and evacuation requirements; Nutrition and food safety including prevention of and response to emergencies due to food and allergic reactions; Recordkeeping; Transportation and child passenger safety; Release of children; Respectful engagement of families; Preventing, recognizing, and reporting child abuse and neglect; including information about the signs and symptoms of sexual abuse, sexual violence, grooming processes, recognizing the dangers of child sexual abuse, and other predatory behaviors of sex offenders; Recognition of and response to the symptoms of common childhood illnesses; Preventing the spread of infectious disease; Providing developmentally appropriate activities and experiences for children; Inclusion of children with special needs; Guidelines for volunteers, partner staff, auxiliary staff, and business managers; Responsibility to comply with current applicable licensing regulations; Staffing requirements to include opening and closing; and Ensuring children have extra clothes and diapers available.

“A violation was cited to this rule on 4/29/26 with corrective action due on 5/19/26. The program indicated they had one (1) staff out on extended leave who would return on 8/17/26 and would complete the missing training by 8/25/26. As of 8/31/26 Northern Lights at CCV confirms they had not received the Orientation certificate for Staff A. The program was advised of this on 9/1/2026 and were requested to provide an update. As of 9/21/26 no response has been received. Corrective Action: Submit the Orientation certificate for Staff A. Send a confirmation email to Supervisor Humphries to confirm the document has been submitted. Status: Appeal Period.”

Regulation 3.4.6.1: The licensee shall maintain a record of the date of each evacuation drill as required in the rules in section 3.7.2 of these regulations that includes the number of children and staff evacuated, time taken to evacuate, and notation of the drill conducted while children were sleeping or resting. Evacuation records shall be kept for two (2) years. When the CBCCPP counts lock-down drills as allowed in the rules in section 3.7.2 of these regulations, the licensee shall maintain a record of the date of each lock-down drill, the number of CBCCPP children and staff who participated, and note that the drill performed was a lock-down drill.

“Evacuation drill logs were not located for 2025. Corrective Action: Ensure a system to maintain evacuation drill records is established to meet compliance with this rule. Email Supervisor Humphries with the identified system created.”

Correction date in the state record: May 19, 2026

Regulation 7.2.2: The licensee shall ensure that all new staff and auxiliary staff, prior to working with children in the CBCCPP; and any new individual designated as the representative of the licensee shall submit a Records Check Authorization form to the Division and shall submit to fingerprinting at a location designated by the Division after having received the Fingerprinting Authorization Certificate by the Division.

“Two (2) staff had not completed the background clearance process as required by this rule. Staff A started employment on 6/25/25. As of the licensing visit on 4/29/26, Staff A had not returned the out of state background check forms. Staff B began employment on 12/12/25, and was provided the fingerprint authorization form on 12/23/25, but returned to college on 1/16/2026 and did complete the fingerprinting process. Corrective Action: Email Supervisor Humphries with the tracking system to ensure that all parts of the background clearance process are completed in a timely fashion, to include submitting record checks to the Division, submitting to fingerprinting and returning out of state background check forms. When fingerprinting availability is limited in your area, the program shall inquire with other departments to ensure fingerprinting is completed. Since the licensing visit, Staff A has submitted an updated record check to the Division and has returned out of state record check forms. Staff B has been removed from the programs Associated Parties list and is no longer employed by the program.”

Correction date in the state record: May 19, 2026

Regulation 7.1.3: The licensee, in consultation with the program director, shall establish written program policies and procedures and provide these to staff and to auxiliary staff left alone with children and/or counted in staff/child ratio as specified in the rule 6.2.1.8 of these regulations during an orientation training session approved by the Division prior to being left alone with children. Trainees under eighteen (18) years of age and other staff not left alone with children shall complete the orientation training within at least one (1) month of their first date of working with children. Complete written information and the orientation training session shall include: Basic knowledge of child growth and development; Routine and emergency health protection of children including health related exclusions; Safety and sanitation requirements including handling and storage of hazardous materials and disposal of bio contaminants; Positive behavior management; Supervision of children; Child accident and injury procedures including building and physical premises safety; Safe sleep practices; Administration of medication requirements; Emergency and evacuation requirements; Nutrition and food safety including prevention of and response to emergencies due to food and allergic reactions; Recordkeeping; Transportation and child passenger safety; Release of children; Respectful engagement of families; Preventing, recognizing, and reporting child abuse and neglect; including information about the signs and symptoms of sexual abuse, sexual violence, grooming processes, recognizing the dangers of child sexual abuse, and other predatory behaviors of sex offenders; Recognition of and response to the symptoms of common childhood illnesses; Preventing the spread of infectious disease; Providing developmentally appropriate activities and experiences for children; Inclusion of children with special needs; Guidelines for volunteers, partner staff, auxiliary staff, and business managers; Responsibility to comply with current applicable licensing regulations; Staffing requirements to include opening and closing; and Ensuring children have extra clothes and diapers available.

“Upon review of staff BFIS Quality and Credential accounts, on site files, and request for documentation post visit, three (3) staff did not have documentation of having completed Orientation. Corrective Action: Ensure the three (3) staff have completed Orientation prior to returning to employment or by 5/19/26 whichever comes first. Once completed submit the completion certificates to Northern Lights at CCV and notify Supervisor Humphries of the submissions. Additionally, email Supervisor Humphries of the system to track which staff have completed this required training and the system to ensure completion certificates are accessible upon request. Status: Appeal Period.”

Regulation 3.4.7.3: Within six (6) months of the initial date of employment; staff and auxiliary staff left alone with children and/or counted in staff/child ratio as specified in the rule 6.2.1.8 of these regulations, and the program director shall maintain an up-to-date BFIS Quality and Credential Account. Documentation, verification of qualifications, and all annual professional development activities as specified in the rules in sections 7.3 and 7.4 of these regulations shall be submitted to Northern Lights at CCV to be verified and maintained in BFIS.

“Of the thirty-three staff employed six (6) months or longer and required to have an up to date BFIS Quality and Credential account, twenty-eight were missing one (1) or more documents in their accounts. Corrective Action: Since the licensing visit, most documents not in BFIS accounts have been submitted. Ensure all remaining items are submitted by the due date. Additionally, email Supervisor Humphries with the system the program will implement/modify to ensure submissions are timely moving forward. Status: Appeal Period.”

Regulation 7.2.2: The licensee shall ensure that all new staff and auxiliary staff, prior to working with children in the CBCCPP; and any new individual designated as the representative of the licensee shall submit a Records Check Authorization form to the Division and shall submit to fingerprinting at a location designated by the Division after having received the Fingerprinting Authorization Certificate by the Division.

“A staff was issued a Fingerprint Authorization Certificate in February 2021 and has not complied with the fingerprint supported clearance as required. Corrective Action: Identified staff is to immediately comply with the fingerprint supported clearance as required.”

Correction date in the state record: Jun 6, 2022

Regulation 5.10.3.3: Safe Use Zones For all play equipment that is thirty (30) inches or higher from the ground, including climbing equipment, slides, swings and other similar equipment, the licensee shall ensure that the surface under and around the equipment, including recommended use zones, is of approved resilient material that protects children if they fall. * Materials in the use zone shall consist of wood chips, pea stone, mulch, engineered wood fibers, sand, safety-tested shredded or rubber like material or rubber mats designed for protective cushioning; * Materials used in the use zone shall follow the recommendations listed in the most recent publication of U.S. Consumer Product Safety Commission's Public Playground Safety Handbook regarding critical depth of tested materials determined by the height of the highest climbing surface of the equipment; * Materials used in the use zone shall be installed and maintained according to the manufacturer's instructions; * If the loose material such as sand, mulch, or shredded rubber is used in use zones, the licensee shall ensure that the material is raked regularly and replenished to maintain depth and resilience; and * If the resilient material in use zones freezes, staff shall ensure that children will not play on the equipment until the resilient material has thawed and is once again resilient.

“There was not adequate cushioning materials around the swings and the wooden train car with a ladder that allows for children to reach a height of more than 30 inches. There was no cushioning materials under or around the large climbing tire which allows for children to reach a height of 30 inches or higher. Corrective Action: Immediately plan to place adequate cushioning materials under and around play equipment which allows for children to reach a height of 30 inches or higher, and/or to bar the use of that equipment until adequate cushioning materials are placed. Develop a system which will prompt you to regularly maintain (measure, rake, fluff) or replace the cushioning materials in the manner specified by the U.S. Consumer Product Safety Commission's Public Playground Safety Handbook.”

Correction date in the state record: Dec 3, 2020