North Hero Eagle Childcare

Regulation 6.2.6.2: Staff shall know the whereabouts and activities of all school age children at all times and shall be able to physically respond immediately.

“A child brought a "Harry Potter" style wand to the program and was playing with it. Staff were concerned that the spear shaped wand was dangerous and had the children put it on a table within reach of children and told them not to play with it. Later, a child took the object off the table without staff noticing and began to tumble with it on a mat, piercing their eye and causing a permanent injury to themselves. Staff still did not see the wand and were unaware of the type of injury that the child had suffered. This is a serious violation and requires a Parental Notification Letter. Corrective Action: By 9/9/2026, submit a program improvement plan that details how supervision of the children will be maintained at all times and the steps that will be taken when a child brings items from home. The plan shall include policies regarding items brought from home, where items will be kept and how you will ensure that they are out of reach of children. The plan should include internal training with staff and be added to your staff handbook. A copy of the revamped staff handbook shall be submitted to your licensor, A Parental Notification Letter, which is a copy of the licensing report, must be provided to each parent of every child enrolled within ten (10) days of the report submission. Provide a list of parent's names, child's name and contact information for each enrolled child.”

Correction date in the state record: Sep 8, 2026

Regulation 3.4.7.3: Within six (6) months of the initial date of employment; staff and auxiliary staff left alone with children and/or counted in staff/child ratio as specified in the rule 6.2.1.8 of these regulations, and the program director shall maintain an up-to-date BFIS Quality and Credential Account. Documentation, verification of qualifications, and all annual professional development activities as specified in the rules in sections 7.3 and 7.4 of these regulations shall be submitted to Northern Lights at CCV to be verified and maintained in BFIS.

“Two (2) out of three (3) staff who have been employed for six (6) months or more do not have up-to-date BFIS quality and credential accounts. Corrective Action: By 11/18/2024, send all missing documents to Northern Lights at CCV with completed signed verification cover sheets. Copy Licensor [name] on the submission. If items have already been sent to Northern Lights at CCV, email Licensor [name] to confirm they have been sent.”

Correction date in the state record: Nov 15, 2024

Regulation 7.1.3: The licensee, in consultation with the program director, shall establish written program policies and procedures and provide these to staff and to auxiliary staff left alone with children and/or counted in staff/child ratio as specified in the rule 6.2.1.8 of these regulations during an orientation training session approved by the Division prior to being left alone with children. Trainees under eighteen (18) years of age and other staff not left alone with children shall complete the orientation training within at least one (1) month of their first date of working with children. Complete written information and the orientation training session shall include: Basic knowledge of child growth and development; Routine and emergency health protection of children including health related exclusions; Safety and sanitation requirements including handling and storage of hazardous materials and disposal of bio contaminants; Positive behavior management; Supervision of children; Child accident and injury procedures including building and physical premises safety; Safe sleep practices; Administration of medication requirements; Emergency and evacuation requirements; Nutrition and food safety including prevention of and response to emergencies due to food and allergic reactions; Recordkeeping; Transportation and child passenger safety; Release of children; Respectful engagement of families; Preventing, recognizing, and reporting child abuse and neglect; including information about the signs and symptoms of sexual abuse, sexual violence, grooming processes, recognizing the dangers of child sexual abuse, and other predatory behaviors of sex offenders; Recognition of and response to the symptoms of common childhood illnesses; Preventing the spread of infectious disease; Providing developmentally appropriate activities and experiences for children; Inclusion of children with special needs; Guidelines for volunteers, partner staff, auxiliary staff, and business managers; Responsibility to comply with current applicable licensing regulations; Staffing requirements to include opening and closing; and Ensuring children have extra clothes and diapers available.

“An audit of BFIS Quality and Credential Accounts and onsite files reflect that two (2) staff members have not completed the required orientation training and/or mandated reporter training. Corrective Action: Both staff members must complete orientation training and mandated reporter training. Send a confirmation email upon completion.”

Correction date in the state record: Dec 6, 2021

Regulation 3.4.7.3: Within six (6) months of the initial date of employment; staff and auxiliary staff left alone with children and/or counted in staff/child ratio as specified in the rule 6.2.1.8 of these regulations, and the program director shall maintain an up-to-date BFIS Quality and Credential Account. Documentation, verification of qualifications, and all annual professional development activities as specified in the rules in sections 7.3 and 7.4 of these regulations shall be submitted to Northern Lights at CCV to be verified and maintained in BFIS.

“An audit of the BFIS Quality and Credential Accounts and onsite files reflect that First Aid and CPR certifications and verification of qualifications for two (2) staff members have not been submitted to Northern Lights at CCV for entrance into BFIS. Corrective Action: Submit verification of qualifications and First Aid and CPR certification to Northern Lights at CCV for entrance in BFIS. Copy Licensor [name] in the submission.”

Correction date in the state record: Dec 6, 2021

Regulation 7.2.2: The licensee shall ensure that all new staff and auxiliary staff, prior to working with children in the CBCCPP; and any new individual designated as the representative of the licensee shall submit a Records Check Authorization form to the Division and shall submit to fingerprinting at a location designated by the Division after having received the Fingerprinting Authorization Certificate by the Division.

“A staff member who was issued a Fingerprint Authorization Certificate on 6/18/2020 has not submitted to fingerprinting as required. Corrective Action: Effective immediately, ensure any individual who has not completed the required fingerprinting process is not left alone with children. The identified staff member must make an appointment to be fingerprinted as soon as possible. Send an email confirming the date the staff member will be fingerprinted.”

Correction date in the state record: Dec 8, 2021