Norma Francis

8VAC20-800-830-C

“Repeat Violation: Records of emergency evacuation and shelter-in-place drills shall be maintained for one year. During the inspection, the caregiver stated emergency drills had been completed but not documented.”

22.1-289.057-A

“Repeat Violation: The program is required to submit and implement a plan to test potable water for lead to the Virginia Department of Health (VDH). On 09/24/2026, the caregiver stated the potable water testing for lead had not been completed.”

8VAC20-800-90-C

“Documentation of additional immunizations is required once every six months for children under the age of two years. 'Child #2, 22 months old, last documented immunization was over 12 months ago.”

8VAC20-800-60-B

“Children's records are required to contain name, address and telephone number of two designated persons to contact in case of an emergency if the parent cannot be reached. The record of Child #2 did not contain name, address and telephone number of two designated persons. The child was present during the inspection and had been in care for two months.”

8VAC20-800-830-D

“Records of emergency evacuation and shelter-in-place drills shall be maintained for one year. During the inspection, the caregiver stated emergency drills had been completed but not documented.”

22.1-289.057-A

“The program is required to submit and implement a plan to test potable water for lead to the Virginia Department of Health (VDH). On 04/21/2026, the caregiver stated the potable water testing for lead had not been completed.”

8VAC20-790-430-B

“The vendor shall maintain a record of the dates of the practice drills for one year. The vendor did not maintain a record of the lockdown drill.”

8VAC20-790-250-F

“Caregivers who work directly with children shall, in addition to preservice and orientation training required to annually attend at least 16 hours of training, to include the department's health and safety update course. This training shall be related to child safety, child development, health and safety in the family day home environment, and any required department sponsored training. The Caregiver had not completed the department sponsored annual training.”

8VAC20-790-430-B

“The vendor shall maintain a record of the dates of the practice drills for one year. The vendor did not maintain a record of the lockdown drill.”

8VAC20-790-250-F

“Caregivers who work directly with children shall, in addition to preservice and orientation training required to annually attend at least 16 hours of training, to include the department's health and safety update course. This training shall be related to child safety, child development, health and safety in the family day home environment, and any required department sponsored training. The Caregiver had not completed the department sponsored annual training.”

8VAC20-790-430-A-3

“Based on a review of the emergency response drills and an interview with the provider (Staff #1), the provider failed to practice lock down drills annually. Evidence: There was no documentation of lock down drills in 2023 or 2024. In an exit interview on 4/08/24, Staff #1 acknowledged that lock down drills had not been conducted annually.”

8VAC20-800-830-B

“Based on a review of the emergency response drills and an interview with the provider (Staff #1), the provider failed to practice shelter in place drills twice per year. Evidence: There was no documentation of shelter in place drills in 2023 or 2024. In an exit interview on 4/08/24, Staff #1 acknowledged that shelter in place drills had not been conducted twice per year.”

8VAC20-800-920

“Based on observation and an interview with the provider (Staff #1), the provider failed to post a menu in an area accessible to parents. Evidence: There was no menu posted in the Family Day Home. In an exit interview on 4/08/24, Staff #1 acknowledged that she hadn?t posted the menu as required.”

8VAC20-800-800-B

“Based on a review of the emergency preparedness and response plan and an interview with the provider (Staff #1), the provider failed to review the plan annually and update the plan as needed. Evidence: Staff #1 was unable to locate the emergency preparedness and response plan. In an exit interview on 4/08/24, Staff #1 acknowledged that she could not locate the plan and that it had not been reviewed and/or updated annually as required.”

8VAC20-790-430-A-3

“Based on a review of the emergency response drills and an interview with the provider (Staff #1), the provider failed to practice lock down drills annually. Evidence: There was no documentation of lock down drills in 2023 or 2024. In an exit interview on 4/08/24, Staff #1 acknowledged that lock down drills had not been conducted annually.”

8VAC20-800-830-B

“Based on a review of the emergency response drills and an interview with the provider (Staff #1), the provider failed to practice shelter in place drills twice per year. Evidence: There was no documentation of shelter in place drills in 2023 or 2024. In an exit interview on 4/08/24, Staff #1 acknowledged that shelter in place drills had not been conducted twice per year.”

8VAC20-800-920

“Based on observation and an interview with the provider (Staff #1), the provider failed to post a menu in an area accessible to parents. Evidence: There was no menu posted in the Family Day Home. In an exit interview on 4/08/24, Staff #1 acknowledged that she hadn?t posted the menu as required.”

8VAC20-800-800-B

“Based on a review of the emergency preparedness and response plan and an interview with the provider (Staff #1), the provider failed to review the plan annually and update the plan as needed. Evidence: Staff #1 was unable to locate the emergency preparedness and response plan. In an exit interview on 4/08/24, Staff #1 acknowledged that she could not locate the plan and that it had not been reviewed and/or updated annually as required.”

8VAC20-800-70-B

“Based on review of two children’s records and interview, the provider did not obtain the parents written acknowledgement of the receipt of the information regarding whether or not the there is liability insurance and the policies for the administration o medications. Evidence: 1. The record of child #1 (enrolled 03/15/2023) and child #2 (enrolled 04/05/2023), did not contain the written acknowledgement of the receipt of the statement of liability insurance and the policies for administration of medication. 2. The provider stated the information had been provided to the parents, but she did not have the written acknowledgement.”

8VAC20-800-940-B

“Based on observation and interview, the provider did not maintain an operable thermometer to monitor refrigerator and freezer compartment temperatures. Evidence: 1. The refrigerator and freezer being used to store food for the children in care did not contain a thermometer to monitor the temperature. 2. The provider stated she had purchased the new mini refrigerator to use for the children’s food. The refrigerator in use for the household contained a built in thermometer and could not be moved to the new refrigerator.”