New Hope Church of Norfolk

22.1-289.057-A

“Repeat Violation The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

8VAC20-790-580-B

“The vendor shall obtain documentation of additional immunizations once every six months for children less than two years of age. Additional immunizations for Child #2 and Child #3 were not received once every six months, as required for children under two years of age.”

8VAC20-790-800-A-2

“Repeat Violation Shelter-in-place procedures shall be practiced twice a year. Only one shelter in place was practiced in 2025, when two are required.”

8VAC20-790-800-A-3

“Repeat Violation Lockdown procedures shall be practiced at least annually. The vendor did not practice a lockdown drill in 2025, when at least one is required.”

8VAC20-790-560-A

“Repeat Violation Tuberculosis (TB) Documentation of the screening shall be submitted at the time of employment and prior to coming into contact with children. TB documentation for Staff #1 was not submitted at the time of employment. The documentation was submitted a month after employment.”

8VAC20-790-540-B

“Repeat Violation Child's record shall include all the required information. The record for Child #1 did not include all the required information.”

8VAC20-790-550-2-f

“The vendor shall obtain documentation of subsequent background checks conducted every five years. The record for Staff #2 (employed for 11 years) did not contain an up to date sworn statement or criminal history background check, which are required every five years.”

8VAC20-790-560-A

“Staff shall be evaluated by a health professional and be issued a statement that the individual is determined to be free of communicable tuberculosis (TB). Documentation of the screening shall be submitted at the time of employment and prior to coming into contact with children. Staff #1 did not submit documentation of a TB screening at the time of employment and prior to coming into contact with children, which is required.”

8VAC20-790-710-5

“The following actions or threats thereof are forbidden: verbal remarks that are demeaning to the child. On 7/23/25, Staff #1 verbally threatened a preschool child during nap time in order to get the child to lay down.”

8VAC20-790-700-A

“Behavioral guidance shall be constructive in nature and age and stage appropriate and shall be intended to redirect children to appropriate behavior. On 7/23/25, Staff #1 did not use behavior guidance that was appropriate and intended to direct a preschool age child's behavior during rest time.”

8VAC20-790-540-B

“The child's record shall include the following: permission for field trips. The record for Child #1 did not have permission for field trips, however, the child was taken on a field trip while in care of the center.”

8VAC20-790-530-A

“Staff records and children's information shall be treated confidentially. The information for a child at the center was not treated confidentially. Photographs of Child #1 was posted on social media, when there was no consent to do so.”

8VAC20-790-560-A

“Documentation of a tuberculosis (TB) screening shall be submitted at the time of employment and prior to coming into contact with children. The records for Staff #1 (employed for two months), Staff #2 (employed for two months), and Staff #3 (employed for five months) did not contain a TB screening, which is required at the time of employment and prior to coming into contact with children.”

8VAC20-790-530-B

“For each group of children, the vendor shall maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. On the day of the inspection, three classrooms did not have any of the children who were present signed in on their daily attendance.”

8VAC20-790-640-A

“Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. In a bathroom located in a toddler classroom, there was bleach on a window ledge and two air fresheners on a storage shelf. The above-mentioned substances were not in a locked place.”

8VAC20-790-800-A-2

“The emergency response drills shall be practiced, at a minimum: (shelter in place twice annually). There was no documentation at the center to show that shelter in place procedures were practiced twice in 2024, which is required.”

8VAC20-790-800-A-3

“The emergency response drills shall be practiced, at a minimum: (lockdown drill once annually). There was no documentation at the center to show that a lockdown drill was practiced once in 2024, which is required.”

8VAC20-790-540-B

“Children’s record shall include all the required information. The record for Child #1 and Child #2 did not contain the address and phone number for one parent’s place of employment. The record for Child #3 did not contain the address of the place of employment for one parent or the name, address, and phone number for the other parent’s place of employment. The record for Child #4 did not contain the addresses and phone numbers for the places of employment for both parents.”

22.1-289.031-A-3

“The child day center employs supervisory personnel according to the following ratio of staff to children: one staff member to four children from ages zero to 16 months. In an infant room, where two rooms are utilized, there was one staff member supervising five infants. In the other room, there were two teachers supervising nine infants. Both groups/rooms did not follow the required ratio (1:4).”

22.1-289.035-B-2

“The center must obtain a completed national criminal background check prior to the employee's first day of employment. The criminal history background checks for Staff #1, Staff #2, and Staff #3 were obtained after the staff members? first day of employment.”

22.1-289.035-B-1

“The center is required to obtain a completed sworn statement prior to the employee's first day of employment. The sworn statement for Staff #1 (employed for two months) was dated three weeks after their first day of employment. The sworn statement for Staff #2 (employed for two months) was dated two weeks after their first day of employment. The sworn statement for Staff #3 (employed for five months) was dated two months after their first day of employment.”

22.1-289.031-A-4

“Each person in a supervisory position has been certified by a practicing physician or physician assistant to be free from any disability which would prevent him from caring for children under his supervision. The records for Staff #1 and Staff #3 did not contain a staff health form.”

22.1-289.057-A

“The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

8VAC20-790-560-A

“Documentation of a tuberculosis (TB) screening shall be submitted at the time of employment and prior to coming into contact with children. The records for Staff #1 (employed for two months), Staff #2 (employed for two months), and Staff #3 (employed for five months) did not contain a TB screening, which is required at the time of employment and prior to coming into contact with children.”

8VAC20-790-530-B

“For each group of children, the vendor shall maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. On the day of the inspection, three classrooms did not have any of the children who were present signed in on their daily attendance.”

8VAC20-790-640-A

“Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. In a bathroom located in a toddler classroom, there was bleach on a window ledge and two air fresheners on a storage shelf. The above-mentioned substances were not in a locked place.”

8VAC20-790-800-A-2

“The emergency response drills shall be practiced, at a minimum: (shelter in place twice annually). There was no documentation at the center to show that shelter in place procedures were practiced twice in 2024, which is required.”

8VAC20-790-800-A-3

“The emergency response drills shall be practiced, at a minimum: (lockdown drill once annually). There was no documentation at the center to show that a lockdown drill was practiced once in 2024, which is required.”

8VAC20-790-540-B

“Children’s record shall include all the required information. The record for Child #1 and Child #2 did not contain the address and phone number for one parent’s place of employment. The record for Child #3 did not contain the address of the place of employment for one parent or the name, address, and phone number for the other parent’s place of employment. The record for Child #4 did not contain the addresses and phone numbers for the places of employment for both parents.”

22.1-289.031-A-3

“The child day center employs supervisory personnel according to the following ratio of staff to children: one staff member to four children from ages zero to 16 months. In an infant room, where two rooms are utilized, there was one staff member supervising five infants. In the other room, there were two teachers supervising nine infants. Both groups/rooms did not follow the required ratio (1:4).”

22.1-289.035-B-2

“The center must obtain a completed national criminal background check prior to the employee's first day of employment. The criminal history background checks for Staff #1, Staff #2, and Staff #3 were obtained after the staff members? first day of employment.”

22.1-289.035-B-1

“The center is required to obtain a completed sworn statement prior to the employee's first day of employment. The sworn statement for Staff #1 (employed for two months) was dated three weeks after their first day of employment. The sworn statement for Staff #2 (employed for two months) was dated two weeks after their first day of employment. The sworn statement for Staff #3 (employed for five months) was dated two months after their first day of employment.”

22.1-289.031-A-4

“Each person in a supervisory position has been certified by a practicing physician or physician assistant to be free from any disability which would prevent him from caring for children under his supervision. The records for Staff #1 and Staff #3 did not contain a staff health form.”

22.1-289.057-A

“The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

8VAC20-790-630-A

“Based on observation and interview it was determined that the RECDC did not ensure areas and equipment of the center be maintained in a safe and operable condition Evidence: 1.In the children’s bathroom, there were rusted screws, approximately 1 1/2 inches in length, protruding from the base of the commode, which poses as a tripping and injury hazard. 2.The carpet in the large common area was fraying, which poses as a tripping hazard. 3.In the toddler room, there was a protruding nail on the bulletin board, which is at the children’s height. This poses as a snagging and injury hazard to the children in care. 4.In the infant play area, the wire to the radio was accessible to children”

8VAC20-790-540-A

“Based on record review and interview it was determined that the RECDC did not ensure to maintain and keep at the center a record for each enrolled child, which shall be made accessible to the department’s representative upon request. The child's record shall include telephone number for each custodial parent's place of employment and the address of at least one person designated in case of an emergency and the parent cannot be reached. Evidence: 1. Child #1 (date of enrollment 9/26/22) did not have the work phone for their father. 2. Child #2 (date of enrollment 3/12/24) did not have addresses for their emergency contact 3. Staff #1 confirmed that a work phone number and address for an emergency contact was not in the records.”

22.1-289.031-B-4

“Based on record review and interview it was determined that the RECDC did not ensure that all children in the center are in compliance with the provisions of ? 32.1-46 regarding the immunization of children against certain diseases Evidence: 1.Child #2 (date of enrollment 3/12/24) did not have immunization records 2.Staff #1 confirmed that the immunization record for child #2 was not in their record.”

8VAC20-790-630-A

“Based on observation and interview it was determined that the RECDC did not ensure areas and equipment of the center be maintained in a safe and operable condition Evidence: 1.In the children’s bathroom, there were rusted screws, approximately 1 1/2 inches in length, protruding from the base of the commode, which poses as a tripping and injury hazard. 2.The carpet in the large common area was fraying, which poses as a tripping hazard. 3.In the toddler room, there was a protruding nail on the bulletin board, which is at the children’s height. This poses as a snagging and injury hazard to the children in care. 4.In the infant play area, the wire to the radio was accessible to children”

8VAC20-790-540-A

“Based on record review and interview it was determined that the RECDC did not ensure to maintain and keep at the center a record for each enrolled child, which shall be made accessible to the department’s representative upon request. The child's record shall include telephone number for each custodial parent's place of employment and the address of at least one person designated in case of an emergency and the parent cannot be reached. Evidence: 1. Child #1 (date of enrollment 9/26/22) did not have the work phone for their father. 2. Child #2 (date of enrollment 3/12/24) did not have addresses for their emergency contact 3. Staff #1 confirmed that a work phone number and address for an emergency contact was not in the records.”

22.1-289.031-B-4

“Based on record review and interview it was determined that the RECDC did not ensure that all children in the center are in compliance with the provisions of ? 32.1-46 regarding the immunization of children against certain diseases Evidence: 1.Child #2 (date of enrollment 3/12/24) did not have immunization records 2.Staff #1 confirmed that the immunization record for child #2 was not in their record.”

8VAC20-790-570-1 Complaint related: No

“Based on record review and interview, it was determined that the center failed to inform the department's representative as soon as practicable, but not more than two business days, of any injury to a child while under the vendor's supervision when a referral is made for treatment from a medical professional. Evidence: 1. On August 17, 2023, Child #1 tripped and fell in the classroom causing an injury to their arm. Staff #2, the child’s teacher, immediately informed the director and the parent was called. The parents transported the child to the hospital. Staff #2 completed a written injury report. 2. Staff #1, the director, confirmed that they did not inform a Department of Education (DOE) representative within two business days of the incident. The Injury of a Child Requiring Outside Medical Treatment report to DOE was filled out on August 30, 2023.”

8VAC20-790-600-B

“Based on record review and interview, it was determined that the vendor did not ensure that within the first 90 days of employment all staff who work directly with children shall complete Virginia Preservice Training for Child Care Staff. Evidence: 1. Staff #3 (date of hire 12/5/22) did not complete the 10 hour Virginia Preservice Training within the first 90 days of employment. 2. Staff #1 confirmed that Staff #3 has not completed the 10 hour Virginia Preservice Training within the first 90 days of employment.”

22.1-289.035-A

“Based on record review and interview, it was determined that the RECDC did not ensure that background checks are completed every five years. Evidence: 1. Staff #1 and Staff #2 both have their Virginia fingerprints dated May 10, 2018 which expired on May 10, 2023. 2. Director of the RECDC confirmed both Staff #1 and Staff #2's Virginia Fingerprints are expired and report checks were not completed for 2023.”

8VAC20-790-600-B

“Based on record review and interview, it was determined that the vendor did not ensure that within the first 90 days of employment all staff who work directly with children shall complete Virginia Preservice Training for Child Care Staff. Evidence: 1. Staff #3 (date of hire 12/5/22) did not complete the 10 hour Virginia Preservice Training within the first 90 days of employment. 2. Staff #1 confirmed that Staff #3 has not completed the 10 hour Virginia Preservice Training within the first 90 days of employment.”

22.1-289.035-A

“Based on record review and interview, it was determined that the RECDC did not ensure that background checks are completed every five years. Evidence: 1. Staff #1 and Staff #2 both have their Virginia fingerprints dated May 10, 2018 which expired on May 10, 2023. 2. Director of the RECDC confirmed both Staff #1 and Staff #2's Virginia Fingerprints are expired and report checks were not completed for 2023.”