Moore Creative Learning Center

AAC R9-5-309.C. C. A licensee shall maintain on facility premises: 1. A current fire inspection report including documentation of any repairs or corrections required by the fire inspection report; and 2. If there are gas pipes that run from a gas meter to an appliance or location on the facility premises, a current gas inspection report including documentation of any repairs or corrections required by the gas inspection report.

“Findings: Based on Compliance Officer's observation and review of facility documentation, the facility lacked documentation of a current fire permit or inspection.”

AAC R9-5-404.E. E. In addition to maintaining the required staff-to-children ratios, a licensee shall ensure that: 1. Staff members are present on facility premises to perform facility administration, food preparation, food service, and maintenance responsibilities; and 2. Facility maintenance does not depend on the work of enrolled children.

“Findings: Based on Compliance Officer's observation, the facility lacked enough staff members present at the facility to perform facility administration, food preparation and food service due to the 2 staff members present at the facility acting as child educators.”

AAC R9-5-501.A.12. A. A licensee shall ensure that: 12. The facility premises, including the buildings, are maintained free from hazards;

“Findings: Based on Compliance Officer's observation, there were dangling cords and detaching plexiglass with sharp edeges in the 3/4/5's classroom.”

AAC R9-5-501.B.1. B. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;

“Findings: Based on Compliance Officer's observation, the wooden partitions installed in the 3/4/5's classroom created a supervision issue as enrolled children can not be adequately seen by the child educators in the classroom.”

AAC R9-5-501.B.6. B. A licensee shall ensure that a staff member: 6. For enrolled children five-years or younger, and except as provided in subsection (C), prepares, posts, and implements a dated lesson plan in each indoor activity area for each calendar week, which is maintained on facility premises for 12 months after the lesson plan date and provides opportunities for each child to: a. Gain a positive self-concept; b. Develop and practice social skills; c. Think, reason, question, and experiment; d. Acquire language skills; e. Develop physical coordination skills; f. Participate in structured large muscle physical activity; g. Develop habits that meet health, safety, and nutritional needs; h. Express creativity; i. Learn to respect cultural diversity of children and staff; j. Learn self-help skills; and k. Develop a sense of responsibility and independence;

“Findings: Based on Compliance Officer's observation and review of facility documentation, the lesson plan posted in the Oasis classroom was dated for the week of 3/9/26.”

AAC R9-5-508.F. F. If a licensee provides food, the licensee shall maintain on the facility premises at least a one day supply of food needed to provide the meals and snacks required by subsections (B) and (C) to each enrolled child attending the facility.

“Findings: Based on Compliance Officer's observation, the facility lacked a one day supply of food for enrolled children as the facility's menu had "beef burrito's" on the lunch schedule and there were only 8 burritos on site for 11 children present.”

AAC R9-5-512.B. B. A licensee shall maintain facility premises and furnishings: 1. In a clean condition, and 2. Free from odor.

“Findings: Based on Compliance Officer's observation, there was an accumulation of grime and debris along the flooring, walls and fixtures throughout the building. There was an accumulation of pet waste that had dripped from the gate to the flooring beneath the rabbit cage in the Desert room.”

AAC R9-5-512.D. D. A licensee shall ensure that toilet bowls, lavatory fixtures, and floors in toilet rooms and kitchens are cleaned and sanitized as often as necessary to maintain them in a clean and sanitized condition or at least once every 24 hours.

“Findings: Based on Compliance Officer's observation, the hallway restroom's floors were unable to be sanitized due to caulking at the base of the toilets becoming detached from the base and the flooring beneath the toilets.”

AAC R9-5-512.F.8.9. F. A licensee shall ensure that: 8. Plumbing fixtures are maintained in a clean and working condition; and 9. Chipped or cracked sinks and toilets are replaced or repaired.

“Findings: Based on Compliance Officer's observation, the urinal in the hallway bathroom had stains along the interior porcelain of the urinal, and was not in a clean condition.”

AAC R9-5-513.B. B. A licensee shall ensure that a staff member: 1. Keeps all pet and animal habitats clean; 2. Prohibits reptiles, such as turtles, iguanas, snakes, and lizards, in the facility; 3. Prohibits birds in food preparation and eating areas; 4. Keeps pets and animals clean; 5. Prohibits pets and animals from endangering an enrolled child, staff member, or other individual on facility premises; and 6. Keeps birds and animals such as horses, sheep, cattle, and poultry in an enclosure that is not accessible to an enrolled child except as part of an activity.

“Findings: Based on Compliance Officer's observation, in the Desert room both the Guinea pig and rabbit enclosures had an accumulation of fecal matter and other debris. In the 1's classroom there was an animal cage habitat that had an accumulation of fecal matter and debris along the interior of the cage.”

AAC R9-5-603.B. B. Except as provided in subsection (D) a licensee shall ensure that an outdoor activity area: 1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area

“Findings: Based on Compliance Officer's observation, the metal fencing long the western side of the playground had become bent and detached from the top of the fence, and along the base where the vertical poles were formerly attached.”

AAC R9-5-605.B.6. B. A licensee shall ensure that: 6. Except for a room used only for an enrolled school-age child, each unused electrical outlet is covered with a safety plug cover or insert;

“Findings: Based on Compliance Officer's observation, the surge protector in the entrance of the Jungle classroom had 3 outlets that lacked safety covers. Additionally the eastern wall of the Jungle classroom had another outlet that lacked a safety cover.”

AAC R9-5-301.I. I. At least once a month, and at different times of the day, a licensee shall ensure that: 1. An unannounced practice drill that includes evacuation, relocation, shelter-in place, and lock downs are conducted; 2. Each staff member, volunteer, and enrolled child at the facility participates in the practice drill; 3. If applicable, accommodations are made for an enrolled child with a special need or disability according to the enrolled child's individualized plan as specified in R9-5-507(A)(1); 4. If applicable, accommodations are made for an enrolled child or infant who is not yet walking; and 5. Document each practice drill and maintain the documentation on facility premises for 12 months after the date of the practice drill.

“Findings: Based on Compliance Officer's observation and review of facility documentation, the facility lacked documentation of evacuation drills for January and February, 2026.”

AAC R9-5-605.B.16. B. A licensee shall ensure that: 16. The fire extinguisher required in subsection (A): a. Is serviced at least once every 12 months; and b. Has a tag attached to the fire extinguisher that specifies the date of the last servicing.

“Findings: Based on Compliance Officers' observations and review of facility documentation, the tags on the facility fire extinguishers documented the last service date as October, 2024.”

AAC R9-5-509.C.21. C. A licensee shall ensure that: 21. A refrigerator at the child care facility maintains a temperature of 41° F or below and a freezer maintains a temperature of 0° F or below, as shown by a thermometer kept in the refrigerator and in the freezer at all times;

“Findings: Based on Compliance Officers' observations, the facility refrigerator and freezer both lacked working thermometers.”

AAC R9-5-501.B.5. B. A licensee shall ensure that a staff member: 5. For enrolled children 12-months and older, except as provided in subsection (C), prepares, posts, and implements in each indoor activity area, a current schedule of children’s age-appropriate activities, including the times the following are provided: a. Meals and snacks; b. Naps; c. Indoor activities; d. If weather and air quality permit, outdoor or large muscle development activities; e. Quiet and active activities; f. Teacher-directed activities; g. Self-directed activities; h. Activities for individuals, groups of five or fewer children, and groups of six or more children; and i. Activities that develop small muscles;

“Findings: Based on Compliance Officers' observations and review of facility documentation, the activity schedule was not posted in the 3/4/5 classroom.”

AAC R9-5-503.A.3.4. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains: 3. At least one waterproof, sanitizable container with a waterproof liner and a tight fitting lid for soiled diapers; and 4. At least one waterproof, sanitizable container with a waterproof liner and a tight fitting lid for soiled clothing.

“Findings: Based on Compliance Officers' observations, the diaper changing containers in the 3/4/5 classroom lacked liners and tight fitting lids.”

AAC R9-5-501.A.1. A. A licensee shall ensure that: 1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Based on Compliance Officers' observations and review of facility documentation, both Staff #1 and Staff #2 were not being supervised in the facility and were in direct care of enrolled children. Per the Enforcement Meeting Agreement Form dated 4/29/25, Staff #1 and Staff #2 were required to be supervised by a qualified child educator for a minimum of 6 months and until substantial compliance was maintained and verified. In addition, a written request to the Department was necessary to lift the restriction. The Department has yet to establish that substantial compliance is able to be maintained, and the Department has yet to receive the written request from the provider to lift the restriction for Staff #1 and Staff #2.”

AAC R9-5-306.B. B. A licensee shall: 1. Develop, document, and implement policies and procedures to ensure that a staff member maintains daily documentation of the presence of an enrolled child in an activity area that includes a method to account for any temporary absences of the enrolled child from the activity area, and 2. Maintain the documentation of the presence of enrolled children in an activity area required in subsection (B)(1) on facility premises for 12 months after the date of the documentation.

“Findings: Based on Compliance Officers' observations and review of facility documentation, the roster in 3/4/5’s classroom reflected the presence of 9 children before Staff #1 corrected the roster to reflect the 10 children that were actually present.”

AAC R9-5-501.A.18. A. A licensee shall ensure that:18. Each enrolled child’s pacifier is labeled with an identifier that is specific to the enrolled child and maintained in a clean condition;

“Findings: Based on Compliance Officers' observations, there was a child in the 1/2's classroom with a pacifier that lacked an identifier specific to the enrolled child.”

AAC R9-5-501.A.2. A. A licensee shall ensure that: 2. Except for an enrolled school-age child, drinking water is provided sufficient for the needs of and accessible to each enrolled child in both indoor and outdoor activity areas;

“Findings: Based on Compliance Officers' observations, drinking water was not accessible to the children in the 1/2s classroom as cups for the water jug were not at children's level. *Previously cited on 03/22/24, 07/30/24 and 12/30/24.”

AAC R9-5-503.D. D. A licensee shall ensure that a written diaper changing procedure is posted and implemented in each diaper changing area.

“Findings: Based on Compliance Officers' observations and review of facility documentation, the diaper changing procedures were not posted in the 1/2's diaper changing area.”

AAC R9-5-512.A. A. A licensee shall maintain facility premises free of insects and vermin.

“Findings: Based on Compliance Officers' observations, the facility premises were not maintained free from insects, there was a brown, inch-long, dead insect on the floor of the Mountain classroom. *Previously cited on 07/30/24.”

AAC R9-5-512.B. B. A licensee shall maintain facility premises and furnishings:1. In a clean condition, and 2. Free from odor.

“Findings: Based on Compliance Officers' observations, there was an accumulation of grime along the walls of the facility restrooms near the light switches. *Previously cited on 03/22/24, 07/30/24 and 08/30/24.”

AAC R9-5-605.B.6. B. A licensee shall ensure that: 6. Except for a room used only for an enrolled school-age child, each unused electrical outlet is covered with a safety plug cover or insert;

“Findings: Based on Compliance Officers' observations, the following electrical outlets lacked safety covers: *An outlet along the western wall of the Desert room. *Three outlets on the surge protector in the Jungle room. *Repeat citation from 3/20/25.”

AAC R9-5-512.D. D. A licensee shall ensure that toilet bowls, lavatory fixtures, and floors in toilet rooms and kitchens are cleaned and sanitized as often as necessary to maintain them in a clean and sanitized condition or at least once every 24 hours.

“Findings: Based on Compliance Officers' observations, the caulking at the base of the toilets were stained brown and becoming detached from both the bowl and the flooring beneath, and were unable to be sanitized.”

AAC R9-5-512.C. C. A licensee shall ensure that floor coverings are:1. Clean; and 2. Free from: a. Dampness, b. Odors, and c. Hazards.

“Findings: Based on Compliance Officers' observations, the plastic play mat in the 1/2's classroom had an accumulation of grime on the surface. Additionally, the carpet in the Mountain classroom had an accumulation of dirt and debris. *Repeat citation from 3/20/25.”

AAC R9-5-605.B.2. B. A licensee shall ensure that:2. Combustible material, such as paper, boxes, or rags, is not permitted to accumulate inside or outside the facility premises;

“Findings: Based on Compliance Officers' observations, there was combustible material adjacent to the building on the playground entrance that included a wooden couch set and carboard boxes.”

AAC R9-5-603.E. E. A licensee shall ensure that the following is provided and maintained within the fall zones of swings and climbing equipment in an outdoor activity area:1. A shock-absorbing unitary surfacing material manufactured for such use in outdoor activity areas; or 2. A minimum depth of 6 inches of a non-hazardous, resilient material such as fine loose sand or wood chips.

“Findings: Based on Compliance Officers' observations, the fall zone beneath the swing set had only 2 inches of sand.”

AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area:1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area

“Findings: Based on Compliance Officers' observations, the following hazards were observed on the facility playground: *A wooden chair that was wobbling and in danger of falling over. *There were plastic play mats that had deteriorating surfaces. *Previously cited on 03/22/24, 08/30/24, 12/30/24, 03/20/25 and 03/31/25.”

AAC R9-5-304.B. B. Except as required in A.R.S. § 36-3009, before an enrolled child receives child care services, a licensee shall require the enrolled child’s parent to complete a Department-provided Emergency, Information, and Immunization Record card that is signed by the enrolled child’s parent containing: 1. The child’s name, home address, city, state, zip code, home telephone number, sex, and date of birth; 2. The date of the child’s enrollment; 3. The name, home address, city, state, zip code, and contact telephone number of each parent of the child; 4. The name and contact telephone number of at least two individuals authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted; 5. The name and contact telephone number of the child’s health care provider; 6. The written authorization for emergency medical care of the enrolled child when the parent cannot be contacted at the time of the emergency; 7. The name of the individual to be contacted in case of injury or sudden illness of the child; 8. The written instructions of a child’s parent or health care provider for nutritional and dietary needs of the child including, if applicable, the request in R9-5-509(C)(9); and 9. A written record completed by the child’s parent or health care provider noting the child’s susceptibility to illness, physical conditions of which a staff member should be aware, and any individual requirements for health maintenance.

“Findings: Based on Compliance Officers' observations and review of facility documentation, 11 of 20 Emergency Information and Immunization record cards reviewed lacked the following documentation: Child #1 and #2: Parent/guardian contact information; Health care provider's contact number; The name of the individual to be contacted in case of sudden injury/illness. Child #3 and #4: The name of the individual to be contacted in case of sudden injury/illness. Child #5: Date of enrollment. Child #6, #7, #8, and #9: Date of enrollment; Health care provider's contact information. Child #10: Date of enrollment; Emergency contact's information. Child #11: Date of enrollment; Parent/guardian's contact information; Emergency contact's information. *Previously cited on 3/20/25.”

AAC R9-5-305.B. B. A licensee shall attach an enrolled child’s written immunization record or exemption affidavit, required in subsection(A), to the enrolled child’s Emergency, Information, and Immunization Record card, required in R9-5 304(B).

“Findings: Based on Compliance Officers' observations and review of facility documentation, the immunization records for Child #7, Child #8 and Child #9 were all not attached to the children's Emergency Information and Immunization record cards. *Previously cited on 3/20/25.”

AAC R9-5-403.B. B. A licensee shall ensure that:1. Each staff member who provides child care services completes 18 or more actual hours of training every 12 months after the effective date of this Chapter or the staff member’s starting date of employment or volunteer service in at least two topics listed in this subsection: a. Child growth and development, including: i. Infant growth and development, which may include sudden infant death syndrome prevention; ii. Developmental psychology; iii. Language development; iv. Observation and child assessment; v. Developmentally-appropriate activities; vi. Child guidance and methods of discipline which may include training on the appropriate techniques to prevent a child from harm or to prevent the child from harming others; and vii. Developmentally-appropriate activity areas; b. Health and safety issues, including: i. Accident and emergency procedures, including CPR and first aid for infants and children; ii. Recognition of signs of illness and infestation; iii. Nutrition and developmentally-appropriate eating habits; iv. Child abuse detection, reporting, and prevention; v. Safety of indoor and outdoor activity areas; and vi. Sun safety policies and procedures; c. Program administration, planning, development, or management; and d. Availability of community services and resources, including those available to children with special needs; and 2. As part of the required 18 hours of training in subsection (B)(1): a. A staff member who has less than 12 months of child care experience before the staff member’s starting date, completes at least 12 hours in one or more of the topics in subsection (B)(1)(a) in the staff member’s first 12 months at the facility; b. A staff member who has 12 months or more of child care experience, completes at least 6 hours in one or more of the topics in subsection (B)(1)(a) every 12 months after the staff member’s starting date; c. A staff member who provides child care services to an infant completes at least 6 hours in subsection (B)(1)(a)(i) every 12 months after the staff member’s starting date; and d. A facility director completes at least 6 hours in subsection (B)(1)(c) every 12 months after the facility director’s starting date.

“Findings: Based on Compliance Officers' observations and review of facility documentation, the file for Staff #1 (start date 4/7/23) and Staff #2 (start date 4/7/23) both lacked documentation of 18 hours of annual training.”

AAC R9-5-403.C. C. A licensee shall ensure that documentation of a staff member's completion of training required by subsection (A) is signed by the facility director and dated.

“Findings: Based on Compliance Officers' observations and review of facility documentation, the 10 day training form for Staff #3 (start date 11/7/24) was not signed by the director. *Previously discussed at the 3/20/25 inspection”

AAC R9-5-501.A.1. A. A licensee shall ensure that:1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Based on Compliance Officers' observations, the following items found in the facility kitchen had expiration dates that had passed: *A gallon of milk with an expiration date of 5/18/25. *A loaf of whole wheat bread with an expiration date of 5/18/25. *A 4-pack of peach yogurt with an expiration date of 4/19/25. *3 sealed bags of sliced apples with an expiration date of 5/17/25. *A bottle of apple juice with an expiration date of 4/12/25. *Previously cited on: 03/22/24, 08/30/24, 03/20/25, 03/31/25 and 04/30/25”

AAC R9-5-512.F. F. A licensee shall ensure that:1. Each toilet room in a facility contains, within easy reach of enrolled children: a. Mounted toilet tissue; and b. Except as provided in subsection (G): i. A sink with running water; ii. Soap contained in a dispenser; and iii. Disposable, single-use paper towels in a mounted dispenser, or a mechanical air hand dryer; 2. Staff members wash their hands with soap and running water after toileting; 3. An enrolled child’s hands are washed with soap and running water after toileting; 4. Except for a cup or receptacle used only for water, food waste is stored in a covered container and the container is clean and lined with a plastic bag; 5. Food waste and other refuse is removed from the facility building at least once every 24 hours or more often as necessary to maintain a clean condition and avoid odors; 6. A staff member or an enrolled child does not draw water for human consumption from a toilet room handwashing sink; 7. Toys, materials, and equipment are maintained in a clean condition; 8. Plumbing fixtures are maintained in a clean and working condition; and 9. Chipped or cracked sinks and toilets are replaced or repaired.

“Findings: Based on Compliance Officers' observations, the urinal and the toilet bowl had a stain on the inside of the unit. Additionally, the restroom had a broken toilet seat that was detaching from the toilet bowl.”

AAC R9-5-501.A.12. A. A licensee shall ensure that: 12. The facility premises, including the buildings, are maintained free from hazards;

“Findings: Based on Compliance Officers' observations, there was clear plexiglass that was detaching from the wall in the School Age classroom, with two screws accessible to enrolled children. Additionally, the cots in the 2/3's classroom was stacked on end and in danger of falling on enrolled children. *Previously cited on 03/22/24, 08/30/24, 12/3024, 03/20/25 and 03/31/25.”

AAC R9-5-501.A.13. A. A licensee shall ensure that:13. Toys and play equipment, required in this Article, are maintained: a. Free from hazards, and b. In a condition that allows the toy or play equipment to be used for the original purpose of the toy or play equipment;

“Findings: Based on Compliance Officers' observations, there was a blue chair that was breaking apart in the Mountain classroom, and the top of a play kitchen in the Jungle classroom that was detaching from the toy set. Additionally, the wooden couch set in the 1/2's classroom had broken to the point that the red cushion had fallen through the set, and onto the floor.”

AAC R9-5-501.A.1. A. A licensee shall ensure that:1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Based on the Compliance Officers' observation, the health, safety, and welfare of the children were placed at risk of harm due to the lack of lighting and inability to visually identify children during nap time in the 1- to 2-year-olds' Room.”

AAC R9-5-503.A.1. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:1. A nonabsorbent, sanitizable diaper changing surface that is: a. Seamless and smooth, and b. Kept clear of items not required for diaper changing;

“Findings: Based on staff interview and the COS's observations, there was a paper towel dispenser on the Toddler diaper changing surface. Staff stated the dispenser had fallen off the wall, and they just left it on the surface. Previously cited 6/26/2023”

AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area:1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area

“Findings: Based on the COS's observations, the back playground gate was missing the push bar, exposing corroded, rusted metal and sharp edges, accessible to children. The gate was tied closed with a cable bicycle lock. Repeated deficiency 3/20/2025, reference survey 100716. Previously cited 3/22/2024, 8/30/2024, 12/30/2024”

AAC R9-5-302. A. A licensee shall prepare a written statement of child care services provided by the licensee that includes the following:1. A description of the facility’s child care services classifications in R9-5-204; 2. Hours of operation; 3. The facility’s street address, city, state, zip code, mailing address, and telephone number; 4. Child enrollment and disenrollment procedures; 5. Charges, fees, and payment requirements for child care services; 6. Child admission and release requirements; 7. Age-appropriate discipline guidelines and methods; 8. Transportation procedures; 9. Field trip requirements and procedures; 10. Responsibilities and participation of parents in facility activities; 11. A general description of activities and programs; 12. A description of the liability insurance required by R9-5-308 that is carried by the licensee and a statement that documentation of the liability insurance coverage is available for review on the facility premises; 13. Medication administration procedures; 14. Accident and emergency procedures; 15. A notice stating inspection reports are available on-site; 16. A provision stating that the facility is regulated by the Arizona Department of Health Services including the Department’s local street address, city, state, zip code, and local telephone number; 17. The procedures for notifying a parent at least 48 hours before a pesticide is applied on a facility’s premises; and 18. A statement that a parent has access to the areas on facility premises where the parent’s enrolled child is receiving child care services. B. A licensee shall provide a copy of the written statement of child care services: 1. To the Department: a. Before the facility receives a license, and b. Every 12 months after the date of the license as required by A.R.S. § 36-883.01; and 2. To a parent when the parent requests a copy of the written statement of child care services.

“Findings: Per allegation and based on facility documentation, staff interview, and the COS's observations, the facility is not adhering to the stated hours of operation. Per staff, the facility is open from 6:00 a.m. to 6:00 p.m., with hours by appointment only from 5:00 a.m. to 6:00 a.m. and 6:00 p.m. to 8:00 p.m. Per the opening staff member's attendance record (Staff #1), the facility is opening as late as 6:30 a.m. Repeated deficiency from 7/30/2024”

AAC R9-5-501.C.1. C. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;

“Findings: Per allegation and based on video documentation, staff interview, and the COS's observations, children were not supervised at all times as required. On 3/27/2025, Child #1 was found by a family member, alone and unsupervised in the shopping center's West and Southwest parking lots. Per video documentation, Child #1 is seen walking South through the West back lot and entering the front Southwest lot, which is adjacent to Glendale and 54th Avenue. The child enters the front lot, squeals and runs from the camera view. Two family members enter the view, one holding Child #1 in their arms, looking North into the back lot, and then walking toward the front of the facility. Per staff statements: Staff #2 stated he was responsible for the children in the back Jungle Room, including Child #1. He stated it was movie time, and the last time he saw Child #1 they were sitting on the carpet watching the movie. He stated he was giving the school-age children snack "...so I wasn't paying attention". The next time he saw the child was when the family member brought the child back to the facility through the front door. Staff #1 stated he took Child #1 from the Jungle Room/drinking fountain area to his car which was parked in the back of the West parking lot next to the dumpsters. He stated he was looking for a personal item in his car through his passenger side door, the child "ran off", and then he saw (the family member) and someone else. "I was on the passenger side, they didn't see me. I came in the back and (they) came in through the front." Previously cited 3/22/2024, 8/30/2024”

AAC R9-5-501.A.12. A. A licensee shall ensure that: 12. The facility premises, including the buildings, are maintained free from hazards;

“Findings: Based on staff interview and the COS's observations, the paper towel dispenser in the Toddler Room was sideways on the diaper changing surface, leaning against the wall, accessible to children. Staff stated the dispenser had fallen off the wall. Previously cited 3/22/2024, 12/30/2024, 3/20/2025”

AAC R9-5-301.B. B. A licensee shall ensure that a facility director: 1. Designates, in writing, an individual who meets the requirements of R9-5-401(2) to act on behalf of the facility director when the facility director is not present in the facility; 2. Supervises or assigns a teacher-caregiver to supervise each staff member who does not meet the qualifications of R9-5-401(3); 3. Prepares a dated attendance record for each day and ensures that each staff member documents on the attendance record the time of each arrival and departure of the staff member; and 4. Maintains on the facility premises, the dated attendance record required in subsection (B)(3) for 12 months after the date on the attendance record.

“Findings: Based on facility documentation, staff interview, and the Compliance Officer Supervisor's (COS) observations, the attendance record for Staff #1 lacked documented dates and times of attendance. The record for March 2025 documented only the following attendance, though staff stated Staff #1 works at the facility Monday through Friday: Departure time for 3/10/2025; arrival times for 3/11/2025, 3/17/2025, and 3/20/2025; arrival and departure times for 3/16/2025, 3/19/2025, and 3/30/2025.”

AAC R9-5-501.A.1. A. A licensee shall ensure that:1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Per allegation and based on video documentation, staff interview, and the COS's observations, the health, safety, and welfare of children were placed at risk of harm in the following situations: On 3/27/2025, Child #1 was permitted to walk through the shopping center's back and front parking lots, alone and unsupervised, while barefoot. Per video footage, the child can be seen walking barefoot, South through the West back parking lot and to the Southwest front parking lot, which is adjacent to Glendale Avenue and 54th Avenue. Per Staff #1's statement: Staff #1 came inside the building from the parking lot/playground after throwing away the garbage in the dumpster and Child #1 was standing in the hallway by the drinking fountain. Staff #1 took Child #1 out the playground door, through the playground, out the exit gate, and to his car which was parked adjacent to the dumpsters. While Staff #1 was retrieving an item from his car through the passenger side door, Child #1 "ran off". Per timeanddate.com, the high temperature in 85301 on 3/27/2025 was 88°F. Child #1 walked barefoot on the parking lot asphalt for approximately 150 feet per Google Maps. Additionally, per staff statements from Staff #1 and Staff #2, two 1-year-old children are allowed to accompany staff members to the West back parking lot while the staff throw the facility garbage in the dumpsters. On 3/31/2025, the light fixture in the exit hallway to the playground was not operable, causing the hallway to be dark enough to prohibit the supervision of children. Repeated deficiency 3/20/2025 Previously cited 3/4/2024, 3/22/2024, 8/30/2024, 3/20/2025”

AAC R9-5-508.C. C. If a licensee provides food, a licensee shall prepare and serve food according to the meal pattern requirements found in Table 5.1, "Meal Pattern Requirements for Children."

“Findings: Based on staff interview and the COS's observations, the lunch served to children in the Preschool Room lacked the required milk component. Staff stated a lot of the children in the classroom do not like milk.”

AAC R9-5-509.C.18. C. A licensee shall ensure that:18. A staff member: a. Prepares a weekly menu at least one week in advance, b. Includes on the menu the specific foods to be served on each day, c. Dates each menu, d. Posts each menu at least one day before the first meal on the menu will be served, and e. Writes food substitutions on a posted menu no later than the morning of the day of meal service;

“Findings: Based on facility documentation and the COS's observations, staff did not write food substitutions on the posted menu. Lunch served to children on 3/31/2025 was pizza rolls, pineapples, and peas. The menu documented that turkey, bread, pineapples, and beans were to be served.”

AAC R9-5-517.A.1. A. A licensee who transports an enrolled child in a motor vehicle that the licensee owns, or acquires for use by contract, shall:1. Obtain dated, written permission from the enrolled child’s parent before the licensee transports the enrolled child;

“Findings: Per allegation and based on facility documentation, staff interview, and the COS's observations, the facility had written authorization and agreed to drop off children at elementary school, however, children were not dropped off at school prior to the school's start time. One elementary school documents a start time of 9:00 a.m. and per a child's attendance record, the child was signed out for transportation as late as 8:57 a.m. Staff #2 stated they once had to sign the child in at the elementary school due to arriving past the start time. Previously cited 3/4/2024”

AAC R9-5-404.A. A. A licensee shall ensure that at least the following staff-to-children ratios are maintained at all times when providing child care services to enrolled children: Age Group/Staff: Children - Infants/1:5 or 2:11; 1-year-old children/1:6 or 2:13; 2-year-old children/1:8; 3-year-old children/1:13; 4-year-old children/1:15; 5-year-old children not school-age/1:20; School-age children/1:20

“Findings: Per allegation and based on video documentation, staff interview, and the COS's observations, on 3/27/2025 the ratio was 0:1 when a child was alone outside of the facility, walking through the shopping center parking lot. Per the video footage, the child walked from the back of the West parking lot to the Southwest front parking lot without a staff member present. Staff #1 stated the child had "gotten away" from him. Previously cited 8/30/2024”

AAC R9-5-605.B.10. B. A licensee shall ensure that:10. Toilet rooms are ventilated to the outside of the building, either by a screened window open to the outside air or by an exhaust fan and duct system that is operated when the toilet room is in use;

“Findings: Based on Compliance Officers' observations, the exhaust fan in the School Age restroom lacked a cover and was not operable as the plug to the fan was detached.”

AAC R9-5-512.C. C. A licensee shall ensure that floor coverings are:1. Clean; and 2. Free from: a. Dampness, b. Odors, and c. Hazards.

“Findings: Based on Compliance Officers' observations, the plastic play mat in the Toddler classroom had an accumulation of grime on the surface of the mat.”

AAC R9-5-501.A.12. A. A licensee shall ensure that: 12. The facility premises, including the buildings, are maintained free from hazards;

“Findings: Based on Compliance Officers' observations, there were two holes in the drywall near the diaper changing surface in the 1’s classroom that were accessible to enrolled children.”

AAC R9-5-501.A.1. A. A licensee shall ensure that:1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Based on Compliance Officers' observations, the light fixture in the exit hallway to the playground was not operable, causing the hallway to be dark enough to prohibit the supervision of children.”

AAC R9-5-309.C. C. A licensee shall maintain on facility premises: 1. A current fire inspection report including documentation of any repairs or corrections required by the fire inspection report; and 2. If there are gas pipes that run from a gas meter to an appliance or location on the facility premises, a current gas inspection report including documentation of any repairs or corrections required by the gas inspection report.

“Findings: Based on Compliance Officers' observations and review of facility documentation, the facility lacked documentation of a current fire permit and a current gas line inspection.”

AAC R9-5-306.A. A. A licensee shall maintain a dated attendance form containing an enrolled child’s name with the time of each admission and release of the enrolled child. 1. Except as provided in subsection (A)(2), a licensee shall ensure that the attendance form is signed with at least a first initial of an individual’s first name and the individual’s last name by each enrolled child’s parent or individual designated by the enrolled child’s parent, each time the enrolled child is admitted or released. 2. An electronic fingerprint verification or an electronic signature may be used in place of a signature of the enrolled child’s parent or designated individual to admit or release the enrolled child. 3. If an electronic signature is used to admit or release the enrolled child, the licensee shall adopt policies and procedures to ensure that the individual whose signature the electronic or digital method of identification represents is accountable for the use of the electronic or digital method; 4. A licensee shall develop, document, and implement policies and procedures to ensure that the identity of an individual is known to the staff member or is verified with picture identification before releasing an enrolled child to the individual. 5. A licensee shall not release the enrolled child to an individual other than the enrolled child’s parent or other individual designated in writing by the enrolled child’s parent except when the enrolled child’s parent is unable to collect the enrolled child and authorizes the licensee by telephone to release the enrolled child to an individual not so designated. a. The licensee shall verify the telephone authorization using a means of verification that has been agreed upon between the licensee and the enrolled child’s parent at the time of enrollment. b. The licensee shall document the means of verification in subsection (A)(5)(a) on the enrolled child’s Emergency, Information, and Immunization Record card. 6. A licensee shall not permit the self-admission or self-release of an enrolled child unless the enrolled child is of school age and the licensee has obtained and verified written permission from the enrolled child’s parent. 7. A licensee shall maintain the attendance form on facility premises for 12 months after the date of attendance.

“Findings: Based on Compliance Officers' observations and review of facility documentation, 4 of 10 children's attendance records reviewed lacked the following required documentation: Child #11: Admission time for 3/14/25. Child #12: Release time and signature for 3/13/25. Child #13: Release time and signature for 3/7/25 Child #14: Release time and signature for 3/14/25.”

AAC R9-5-305.B. B. A licensee shall attach an enrolled child’s written immunization record or exemption affidavit, required in subsection(A), to the enrolled child’s Emergency, Information, and Immunization Record card, required in R9-5 304(B).

“Findings: Based on Compliance Officers' observations and review of facility documentation, the immunization records or exemption affidavit's for Child #4 and Child #5 were not attached the the enrolled children's Emergency Information and immunization record cards.”

AAC R9-5-304.B. B. Except as required in A.R.S. § 36-3009, before an enrolled child receives child care services, a licensee shall require the enrolled child’s parent to complete a Department-provided Emergency, Information, and Immunization Record card that is signed by the enrolled child’s parent containing: 1. The child’s name, home address, city, state, zip code, home telephone number, sex, and date of birth; 2. The date of the child’s enrollment; 3. The name, home address, city, state, zip code, and contact telephone number of each parent of the child; 4. The name and contact telephone number of at least two individuals authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted; 5. The name and contact telephone number of the child’s health care provider; 6. The written authorization for emergency medical care of the enrolled child when the parent cannot be contacted at the time of the emergency; 7. The name of the individual to be contacted in case of injury or sudden illness of the child; 8. The written instructions of a child’s parent or health care provider for nutritional and dietary needs of the child including, if applicable, the request in R9-5-509(C)(9); and 9. A written record completed by the child’s parent or health care provider noting the child’s susceptibility to illness, physical conditions of which a staff member should be aware, and any individual requirements for health maintenance.

“Findings: Based on Compliance Officers' observations and review of facility documentation, 10 out of 15 Emergency Information and Immunization record cards reviewed lacked the following required documentation: Child #1, Child #8: Date of enrollment. Child #2, Child #4, Child #5: Parent/Guardian contact information; Health care provider's phone number; the name of the individual to be contacted in case of sudden injury/illness. Child #3: Parent/Guardian contact information; Health care provider's phone number; the name of the individual to be contacted in case of sudden injury/illness; the written record of individual requirements for health maintenance signed by the parent/guardian. Child #6, Child #7: The name of the individual to be contacted in case of sudden injury/illness. Child #9, Child #10: Date of enrollment; Health care provider's contact information.”

AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area:1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area

“Findings: Based on Compliance Officers' observations, the following hazards were observed on the facility playground: *The green felt on the playground walkway was protruding from the rubberized chips, causing a tripping hazard. *The wooden beams surrounding the sand had splintering wood and chipping paint. *The play mats on the resilient surface had cracked exposing the foam insulation underneath the surface of the mats. *The plastic roof of the metal playhouse had chipped paint that was flaking from the surface. *The yellow front of the plastic caterpillar climber had become detached from the climber. *The push-bar to the playground exit had rusted and was becoming detached from the exit fence, and was not able to adequately latch to keep the exit closed.”

AAC R9-5-605.B.6. B. A licensee shall ensure that: 6. Except for a room used only for an enrolled school-age child, each unused electrical outlet is covered with a safety plug cover or insert;

“Findings: Based on Compliance Officers' observations, the following electrical outlets lacked safety covers: *An outlet along the western wall of the Desert room. *Three outlets on the surge protector in the Jungle room.”

AAC R9-5-509.C.23. C. A licensee shall ensure that:23. A freezer at the child care facility maintains a temperature of 0° F or below, as shown by a thermometer kept in the freezer at all times; and

“Findings: Based on Compliance Officers' observation, the white, stand-alone freezer in the facility kitchen lacked a thermometer.”

AAC R9-5-605.B.10. B. A licensee shall ensure that:10. Toilet rooms are ventilated to the outside of the building, either by a screened window open to the outside air or by an exhaust fan and duct system that is operated when the toilet room is in use;

“Findings: Based on Compliance Officer's observation. the exhaust fan was not operable in the facility restroom.”

AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area:1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area

“Findings: Based on Compliance Officer's observation, the following hazards were observed on the facility playground: *paint was flaking and chipping off the wooden border along the walkway. *two tricycles had broken baskets with sharp, cracking plastic. *the playhouse had a roof with chipping and flaking paint.”

AAC R9-5-509.C.23. C. A licensee shall ensure that:23. A freezer at the child care facility maintains a temperature of 0° F or below, as shown by a thermometer kept in the freezer at all times; and

“Findings: Based on Compliance Officer's observation, the white freezer in the facility kitchen lacked a thermometer.”

AAC R9-5-306.B. B. A licensee shall: 1. Develop, document, and implement policies and procedures to ensure that a staff member maintains daily documentation of the presence of an enrolled child in an activity area that includes a method to account for any temporary absences of the enrolled child from the activity area, and 2. Maintain the documentation of the presence of enrolled children in an activity area required in subsection (B)(1) on facility premises for 12 months after the date of the documentation.

“Findings: Based on Compliance Officer's observation and review of facility documentation, the roster in the PreK room reflected the presence of 8 children, however there were actually 9 children in the classroom. Additionally, the 1's classroom roster reflected the presence of 3 children, however there were only 2 children present in the classroom.”

AAC R9-5-501.A.12. A. A licensee shall ensure that: 12. The facility premises, including the buildings, are maintained free from hazards;

“Findings: Based on Compliance Officer's observation, there was a stack of cots sitting upright and accessible to children in the PreK room that were unsecured and in danger of falling.”

AAC R9-5-501.A.2. A. A licensee shall ensure that: 2. Except for an enrolled school-age child, drinking water is provided sufficient for the needs of and accessible to each enrolled child in both indoor and outdoor activity areas;

“Findings: Based on Compliance Officer's observation, the water container in the 1's room was turned upright making the water inaccessible to the children present.”

AAC R9-5-304.B. B. Except as required in A.R.S. § 36-3009, before an enrolled child receives child care services, a licensee shall require the enrolled child’s parent to complete a Department-provided Emergency, Information, and Immunization Record card that is signed by the enrolled child’s parent containing: 1. The child’s name, home address, city, state, zip code, home telephone number, sex, and date of birth; 2. The date of the child’s enrollment; 3. The name, home address, city, state, zip code, and contact telephone number of each parent of the child; 4. The name and contact telephone number of at least two individuals authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted; 5. The name and contact telephone number of the child’s health care provider; 6. The written authorization for emergency medical care of the enrolled child when the parent cannot be contacted at the time of the emergency; 7. The name of the individual to be contacted in case of injury or sudden illness of the child; 8. The written instructions of a child’s parent or health care provider for nutritional and dietary needs of the child including, if applicable, the request in R9-5-509(C)(9); and 9. A written record completed by the child’s parent or health care provider noting the child’s susceptibility to illness, physical conditions of which a staff member should be aware, and any individual requirements for health maintenance.

“Findings: Based on Compliance Officer's observation and review of facility documentation, 6 of 30 Emergency Information and Immunization record cards reviewed lacked the following required documentation: Child #1: Date of enrollment Child #2: Parent/guardian contact information; Health care provider's contact information; The name of the individual to be contacted in case of sudden injury or illness. Child #3: Date of enrollment. Child #4: Date of enrollment; Health care provider's contact information . Child #5: Date of enrollment; Health care provider's contact information. Child #6: Date of enrollment; Health care provider's contact information.”

AAC R9-5-501.A.1. A. A licensee shall ensure that:1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Based on Compliance Officers' observations, a child walked into the building alone from the playground, and was inside the building without staff present inside the facility.”

AAC R9-5-501.A.12. A. A licensee shall ensure that: 12. The facility premises, including the buildings, are maintained free from hazards;

“Findings: Based on Compliance Officers' observations, there was a fire extinguisher laying on the floor of 1/2’s classroom, and the flooring beneath the drinking fountain in the main classroom near the playground exit was wet, creating a slipping hazard.”

AAC R9-5-501.A.21. A. A licensee shall ensure that:21. Except when used as part of an activity, the following are stored in an area inaccessible to an enrolled child: a. Garden tools, such as a rake, trowel, and shovel; and b. Cleaning equipment and supplies, such as a mop and mop bucket.

“Findings: Based on Compliance Officers' observations, there was a large, metal rake near the door to playground.”

AAC R9-5-501.C.1. C. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;

“Findings: Based on Compliance Officers' observations, there was a child alone inside the building getting a drink of water without being supervised by staff members, who were all outside on the playground.”

AAC R9-5-503.A.2. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:2. A hand-washing sink next to the diaper changing surface for staff use when changing diapers and for washing an enrolled child during or after diapering that provides: a. Running water between 86° F and 110° F, b. Soap from a dispenser, and c. Single-use paper hand towels from a dispenser;

“Findings: Based on Compliance Officers' observation, the diaper changing area in the 1/2's classroom had a water temperature of 115 degrees F. Additionally, the 1/2's diaper changing area's paper towel dispenser lacked singly dispensed paper towels.”

AAC R9-5-503.A.4. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:4. At least one waterproof, sanitizable container with a waterproof liner and a tight fitting lid for soiled clothing.

“Findings: Based on Compliance Officers' observations, the soiled clothing container in the 1/2's diaper changing area lacked a liner.”

AAC R9-5-512.B. B. A licensee shall maintain facility premises and furnishings:1. In a clean condition, and 2. Free from odor.

“Findings: Based on Compliance Officers' observations, the flooring throughout the 3/4's and School Age classrooms had an accumulation of grime, debris and tape residue.”

AAC R9-5-517.A.10. A. A licensee who transports an enrolled child in a motor vehicle that the licensee owns, or acquires for use by contract, shall:10. Ensure that the motor vehicle is: a. Maintained in a clean condition, b. In a mechanically safe condition, and c. Free from hazards; and

“Findings: Based on Compliance Officers' observations, the facility vehicle had an accumulation of grime, food waste, dirt and debris accumulating on the seats, flooring and entire interior of the vehicle.”

AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area:1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area

“Findings: Based on Compliance Officers' observations, the green felt along the walkway of the playground was frayed and torn creating a tripping hazard on the playground.”

AAC R9-5-605.B.6. B. A licensee shall ensure that: 6. Except for a room used only for an enrolled school-age child, each unused electrical outlet is covered with a safety plug cover or insert;

“Findings: Based on Compliance Officers' observations, there was an electrical outlet lacking a safety cover along the wall in the 1/2's classroom.”

AAC R9-5-401.3. A licensee shall ensure that staff members meet the following qualifications for employment or volunteer service at a facility:3. A teacher-caregiver is 18 years of age or older and provides the licensee with documentation of one of the following: a. Six months of child care experience and: i. A high school diploma or high school equivalency diploma; or ii. At least 12 credit hours from an accredited college or university, including at least six credit hours in early childhood, child development, or a closely-related field; b. Associate or bachelor degree from an accredited college or university in early childhood, child development, or a closely-related field; or c. N.A.C., C.D.A., or C.C.P. credential;

“Findings: Based on Compliance Officers' observations and review of facility documentation, the file for Staff #1 (start date 7/18/24) lacked documentation of the educational requirements to qualify the staff member as a teacher/caregiver.”

AAC R9-5-404.A. A. A licensee shall ensure that at least the following staff-to-children ratios are maintained at all times when providing child care services to enrolled children: Age Group/Staff: Children - Infants/1:5 or 2:11; 1-year-old children/1:6 or 2:13; 2-year-old children/1:8; 3-year-old children/1:13; 4-year-old children/1:15; 5-year-old children not school-age/1:20; School-age children/1:20

“Findings: Based on Compliance Officers' observations and review of facility documentation, there was a child left in a 0:1 staff-to-child ratio, instead of the state-mandated ratio of 1:1, when the child walked inside building alone to get a drink of water.”

AAC R9-5-306.B. B. A licensee shall: 1. Develop, document, and implement policies and procedures to ensure that a staff member maintains daily documentation of the presence of an enrolled child in an activity area that includes a method to account for any temporary absences of the enrolled child from the activity area, and 2. Maintain the documentation of the presence of enrolled children in an activity area required in subsection (B)(1) on facility premises for 12 months after the date of the documentation.

“Findings: Based on Compliance Officers' observations and review of facility documentation, the roster on the playground reflected the presence of 5 children, however 6 children were actually present.”

AAC R9-5-512.A. A. A licensee shall maintain facility premises free of insects and vermin.

“Findings: Based on Compliance Officers' observations, there was a dead cricket on the ground, below the drinking fountain near the back door.”

AAC R9-5-306.B. B. A licensee shall: 1. Develop, document, and implement policies and procedures to ensure that a staff member maintains daily documentation of the presence of an enrolled child in an activity area that includes a method to account for any temporary absences of the enrolled child from the activity area, and 2. Maintain the documentation of the presence of enrolled children in an activity area required in subsection (B)(1) on facility premises for 12 months after the date of the documentation.

“Findings: Based on Compliance Officers' observations and review of facility documentation, the rosters in the following areas of the facility were not accurate: *For the 3/4/5/SA classroom on the playground there were 12 children present, but only 11 children were documented on the roster. *For the 1//2's classroom there were 6 children present but 7 children were documented on the roster. *Previously cited from inspections on 3/22/24 and 7/2/24.”

AAC R9-5-501.A.2. A. A licensee shall ensure that: 2. Except for an enrolled school-age child, drinking water is provided sufficient for the needs of and accessible to each enrolled child in both indoor and outdoor activity areas;

“Findings: Based on Compliance Officers' observations, the 12 children on the playground lacked drinking water. *repeat citation from the inspection on 3/22/24.”

AAC R9-5-302. A. A licensee shall prepare a written statement of child care services provided by the licensee that includes the following:1. A description of the facility’s child care services classifications in R9-5-204; 2. Hours of operation; 3. The facility’s street address, city, state, zip code, mailing address, and telephone number; 4. Child enrollment and disenrollment procedures; 5. Charges, fees, and payment requirements for child care services; 6. Child admission and release requirements; 7. Age-appropriate discipline guidelines and methods; 8. Transportation procedures; 9. Field trip requirements and procedures; 10. Responsibilities and participation of parents in facility activities; 11. A general description of activities and programs; 12. A description of the liability insurance required by R9-5-308 that is carried by the licensee and a statement that documentation of the liability insurance coverage is available for review on the facility premises; 13. Medication administration procedures; 14. Accident and emergency procedures; 15. A notice stating inspection reports are available on-site; 16. A provision stating that the facility is regulated by the Arizona Department of Health Services including the Department’s local street address, city, state, zip code, and local telephone number; 17. The procedures for notifying a parent at least 48 hours before a pesticide is applied on a facility’s premises; and 18. A statement that a parent has access to the areas on facility premises where the parent’s enrolled child is receiving child care services. B. A licensee shall provide a copy of the written statement of child care services: 1. To the Department: a. Before the facility receives a license, and b. Every 12 months after the date of the license as required by A.R.S. § 36-883.01; and 2. To a parent when the parent requests a copy of the written statement of child care services.

“Per allegation findings: Based on Compliance Officers' observations, information provided by the staff and review of facility documentation, the facility's statement of services documented the facility's operating hours are 5:00 AM to 8:00 PM. However, staff stated that the hours of operation are "pretty much 6 AM to 6 PM,... but we come right when the first kid gets here."”

AAC R9-5-512.B. B. A licensee shall maintain facility premises and furnishings:1. In a clean condition, and 2. Free from odor.

“Findings: Based on Compliance Officers' observations, the flooring of the facility had an accumulation of grime and tape residue and the facility carpets were stained and had an accumulation of debris. *Previously cited from inspection on 3/22/24.”

AAC R9-5-514. C. C. A licensee shall:1. Prepare and date a written fire and emergency plan that contains: a. The location of the first aid kit; b. The names of staff members who have the first aid training required by R9-5-403(E); c. The names of staff members who have the CPR training required by R9-5-403(E); d. The directions for: i. Initiating verbal notification of an enrolled child’s parent by telephone or other equally expeditious means within 30 minutes of a fire or emergency; and ii. Providing written notification to the enrolled child’s parent within 24 hours; and e. The facility’s street address and the emergency telephone numbers for the local fire department, police department, ambulance service, and poison control center; 2. Maintain the plan required in subsection (C)(1) in a location on facility premises that has an operable telephone service or two-way voice communication system that connects the facility with an individual who has direct access to an in-and-out operable telephone service; 3. Post the plan required in subsection (C)(1) in any indoor activity area that does not have an operable telephone service or two-way voice communication system that connects the indoor activity area with an individual who has direct access to an in-and-out operable telephone services; and 4. Update the plan in subsection (C)(1) every 12 months after the date of initial preparation of the plan or when any information changes.

“Findings: Based on Compliance Officer's observation and review of facility documentation, the accident/emergency plans posted throughout the facility showed documentation that the forms had not been updated since 5/5/23.”

AAC R9-5-401.3. A licensee shall ensure that staff members meet the following qualifications for employment or volunteer service at a facility:3. A teacher-caregiver is 18 years of age or older and provides the licensee with documentation of one of the following: a. Six months of child care experience and: i. A high school diploma or high school equivalency diploma; or ii. At least 12 credit hours from an accredited college or university, including at least six credit hours in early childhood, child development, or a closely-related field; b. Associate or bachelor degree from an accredited college or university in early childhood, child development, or a closely-related field; or c. N.A.C., C.D.A., or C.C.P. credential;

“Findings: Based on Compliance Officer's observation and review of facility documentation, the file for Staff #1 (start date 6/20/24) lacked documentation of the educational requirements to qualify as a teacher/caregiver.”

AAC R9-5-306.B. B. A licensee shall: 1. Develop, document, and implement policies and procedures to ensure that a staff member maintains daily documentation of the presence of an enrolled child in an activity area that includes a method to account for any temporary absences of the enrolled child from the activity area, and 2. Maintain the documentation of the presence of enrolled children in an activity area required in subsection (B)(1) on facility premises for 12 months after the date of the documentation.

“Findings: Based on Compliance Officer's observation and review of facility documentation, the Toddler room lacked documentation of a classroom roster to account for the 9 children in the classroom.”