KinderCare Learning Centers at Burke Lake Road #805

8VAC20-780-270-A

“Based on observation, outside equipment was not maintained in a clean, safe and operable condition. Evidence: 1 tricycle was missing a foot pedal.”

8VAC20-780-280-B

“Based on observation, cleaning materials were not kept in a locked place using a safe locking method. Evidence: Cleaning products were kept in a unlocked cabinet. The cabinet was not accessible to children.”

8VAC20-780-520-C

“Based on observation, diaper ointment or cream was accessible to children. Evidence: A bin of diaper ointments and creams was on the back of a toilet, accessible to children.”

8VAC20-780-550-P

“Based on record review, the center did not maintain a written record for children's serious and minor injuries to include any future action to prevent reoccurrence of injury. Evidence: 4 out of 5 injury reports reviewed did not have future action to prevent reoccurrence. The centers forms did not include a place for this information.”

8VAC20-780-270-A

“Based on observation, outside equipment was not maintained in a clean, safe and operable condition. Evidence: 1 tricycle was missing a foot pedal.”

8VAC20-780-280-B

“Based on observation, cleaning materials were not kept in a locked place using a safe locking method. Evidence: Cleaning products were kept in a unlocked cabinet. The cabinet was not accessible to children.”

8VAC20-780-520-C

“Based on observation, diaper ointment or cream was accessible to children. Evidence: A bin of diaper ointments and creams was on the back of a toilet, accessible to children.”

8VAC20-780-550-P

“Based on record review, the center did not maintain a written record for children's serious and minor injuries to include any future action to prevent reoccurrence of injury. Evidence: 4 out of 5 injury reports reviewed did not have future action to prevent reoccurrence. The centers forms did not include a place for this information.”

63.2-1509-A

“Based on interview and written statements, the suspected abuse of children was not reported immediately to a local department. Evidence: 1. Staff #3 stated that they observed Staff #1 ?forcefully and harshly feeding a baby? and ?witnessed [staff #1] slapping and pinching a few children? on 9/13/2023. Staff #3 stated that they witnessed staff #1 slap child #1 on the face during a diaper change? leaving a ?four finger red mark? and ?pushing a milk straw into [child #1?s] mouth forcing [the child] to drink?. Staff #3 stated that they witnessed staff #1 ?twist? child #2 and child #3?s ear. Staff #3 informed staff #2 of their observations on 9/14/2023. In a written statement, staff #3 stated that ?there have been several earlier instances that appeared to be part of a persistent pattern of behavior.? 2. Staff #2 stated that the center initiated an internal investigation on 9/14/2023. 3. Staff #4 stated that [staff #1] ?gets frustrated when [the babies] cry? and that they witnessed staff #1 ?shake? child #1 making the child ?cry more?. 4. Staff #5 stated that sometimes ?[staff #1] hits babies on the arm if they drop their water bottles? and that ?staff #1 hit child #3?s hand after dropping a water cup? causing child #3 to cry. 5. Staff #6 wrote in a statement that they witnessed staff #1 ?hit a child who was walking away on the head/back? and ?angerly hit a child with a blanket? who was not listening. 6. Staff #3, staff #4, staff #5 and staff #6 did not immediately report their observations of abuse to a local department. 7. Staff #2 did not report the suspected abuse of children to a local department until 9/21/2023.”

8VAC20-780-40-E

“Based on a review of the centers policies and interviews, the operational responsibilities of the licensee did not ensure that the centers activities and services are maintained in compliance with these standards, the centers own policies and procedures that are required by these standards. Evidence: 1. The centers policies state that staff shall ?address behavior problems with kindness and teach children how to handle difficult situations with care and patience.? 2. The centers policies state ?spanking, grabbing, pinching, or any physical punishment? are forms of ?discipline methods that are simply not acceptable.? 3. Staff #3, staff #4, staff #5 and staff #6 statements confirm that staff #1 has not used kindness, care and patience with child #1, child #2 and child #3 during difficult situations.”

8VAC20-780-340-A

“Based on interview and written statements, staff did not always ensure care, protection, and guidance when supervising children. Evidence: 1. Staff #3 stated that they observed Staff #1 ?forcefully and harshly feeding a baby? and ?witnessed [staff #1] slapping and pinching a few children? on 9/13/2023. Staff #3 stated that they witnessed staff #1 slap child #1 on the face during a diaper change? leaving a ?four finger red mark? and ?pushing a milk straw into [child #1?s] mouth forcing [the child] to drink?. Staff #3 stated that they witnessed staff #1 ?twist? child #2 and child #3?s ear. 2. Staff #4 stated that [staff #1] ?gets frustrated when [the babies] cry? and that they witnessed staff #1 ?shake? child #1 making the child ?cry more?. 3. Staff #5 stated that sometimes ?[staff #1] hits babies on the arm if they drop their water bottles? and that ?staff #1 hit child #3?s hand after dropping a water cup? causing child #3 to cry. 4. Staff #6 wrote in a statement that they witnessed staff #1 ?hit a child who was walking away on the head/back? and ?angerly hit a child with a blanket? who was not listening.”

8VAC20-780-410-1

“Based on interview and written statements, physical punishment, striking a child, roughly handling, and/or shaking a child was permitted. Evidence: 1. Staff #3 stated that they observed Staff #1 ?forcefully and harshly feeding a baby? and ?witnessed [staff #1] slapping and pinching a few children? on 9/13/2023. Staff #3 stated that they witnessed staff #1 slap child #1 on the face during a diaper change? leaving a ?four finger red mark? and ?pushing a milk straw into [child #1?s] mouth forcing [the child] to drink?. Staff #3 stated that they witnessed staff #1 ?twist? child #2 and child #3?s ear. Staff #3 informed staff #2 of their observations on 9/14/2023. 2. Staff #5 stated that sometimes ?[staff #1] hits babies on the arm if they drop their water bottles? and that ?staff #1 hit child #3?s hand after dropping a water cup? causing child #3 to cry. 3. Staff #6 wrote in a statement that they witnessed staff #1 ?hit a child who was walking away on the head/back? and ?angerly hit a child with a blanket? who was not listening.”

63.2-1509-A

“Based on interview and written statements, the suspected abuse of children was not reported immediately to a local department. Evidence: 1. Staff #3 stated that they observed Staff #1 ?forcefully and harshly feeding a baby? and ?witnessed [staff #1] slapping and pinching a few children? on 9/13/2023. Staff #3 stated that they witnessed staff #1 slap child #1 on the face during a diaper change? leaving a ?four finger red mark? and ?pushing a milk straw into [child #1?s] mouth forcing [the child] to drink?. Staff #3 stated that they witnessed staff #1 ?twist? child #2 and child #3?s ear. Staff #3 informed staff #2 of their observations on 9/14/2023. In a written statement, staff #3 stated that ?there have been several earlier instances that appeared to be part of a persistent pattern of behavior.? 2. Staff #2 stated that the center initiated an internal investigation on 9/14/2023. 3. Staff #4 stated that [staff #1] ?gets frustrated when [the babies] cry? and that they witnessed staff #1 ?shake? child #1 making the child ?cry more?. 4. Staff #5 stated that sometimes ?[staff #1] hits babies on the arm if they drop their water bottles? and that ?staff #1 hit child #3?s hand after dropping a water cup? causing child #3 to cry. 5. Staff #6 wrote in a statement that they witnessed staff #1 ?hit a child who was walking away on the head/back? and ?angerly hit a child with a blanket? who was not listening. 6. Staff #3, staff #4, staff #5 and staff #6 did not immediately report their observations of abuse to a local department. 7. Staff #2 did not report the suspected abuse of children to a local department until 9/21/2023.”

8VAC20-780-40-E

“Based on a review of the centers policies and interviews, the operational responsibilities of the licensee did not ensure that the centers activities and services are maintained in compliance with these standards, the centers own policies and procedures that are required by these standards. Evidence: 1. The centers policies state that staff shall ?address behavior problems with kindness and teach children how to handle difficult situations with care and patience.? 2. The centers policies state ?spanking, grabbing, pinching, or any physical punishment? are forms of ?discipline methods that are simply not acceptable.? 3. Staff #3, staff #4, staff #5 and staff #6 statements confirm that staff #1 has not used kindness, care and patience with child #1, child #2 and child #3 during difficult situations.”

8VAC20-780-340-A

“Based on interview and written statements, staff did not always ensure care, protection, and guidance when supervising children. Evidence: 1. Staff #3 stated that they observed Staff #1 ?forcefully and harshly feeding a baby? and ?witnessed [staff #1] slapping and pinching a few children? on 9/13/2023. Staff #3 stated that they witnessed staff #1 slap child #1 on the face during a diaper change? leaving a ?four finger red mark? and ?pushing a milk straw into [child #1?s] mouth forcing [the child] to drink?. Staff #3 stated that they witnessed staff #1 ?twist? child #2 and child #3?s ear. 2. Staff #4 stated that [staff #1] ?gets frustrated when [the babies] cry? and that they witnessed staff #1 ?shake? child #1 making the child ?cry more?. 3. Staff #5 stated that sometimes ?[staff #1] hits babies on the arm if they drop their water bottles? and that ?staff #1 hit child #3?s hand after dropping a water cup? causing child #3 to cry. 4. Staff #6 wrote in a statement that they witnessed staff #1 ?hit a child who was walking away on the head/back? and ?angerly hit a child with a blanket? who was not listening.”

8VAC20-780-410-1

“Based on interview and written statements, physical punishment, striking a child, roughly handling, and/or shaking a child was permitted. Evidence: 1. Staff #3 stated that they observed Staff #1 ?forcefully and harshly feeding a baby? and ?witnessed [staff #1] slapping and pinching a few children? on 9/13/2023. Staff #3 stated that they witnessed staff #1 slap child #1 on the face during a diaper change? leaving a ?four finger red mark? and ?pushing a milk straw into [child #1?s] mouth forcing [the child] to drink?. Staff #3 stated that they witnessed staff #1 ?twist? child #2 and child #3?s ear. Staff #3 informed staff #2 of their observations on 9/14/2023. 2. Staff #5 stated that sometimes ?[staff #1] hits babies on the arm if they drop their water bottles? and that ?staff #1 hit child #3?s hand after dropping a water cup? causing child #3 to cry. 3. Staff #6 wrote in a statement that they witnessed staff #1 ?hit a child who was walking away on the head/back? and ?angerly hit a child with a blanket? who was not listening.”

8VAC20-780-70

“Based on record review, staff records did not contain all required information. Evidence: Staff #7's record did not contain the name, address and phone number of an individual to be contacted in case of an emergency.”

8VAC20-780-270-A

“Based on observation, areas and equipment in the center were not maintained in a clean, safe and operable condition. Evidence: The light in the boys bathroom of the transitional kindergarten classroom does not work. The bathroom is completely dark.”

8VAC20-780-40-E

“Based on observation and interview, the center did not ensure that the centers followed it's own policies and procedures that are required by these standards. Evidence: Emergency medication for Child #9 was observed in the transitional kindergarten classroom. The medication expired 5/10/2023. The program director stated that the medication should have been returned to the family to avoid unintentionally administering expired medication.”

22.1-289.035-B-4

“Based on record review and interview, the center did not obtain an out-of-state central registry background check for each staff that has resided outside of the state of Virginia within the last five years. Evidence: 1. Staff #2's (date of hire: 2/6/2023) sworn disclosure statement confirmed that they have lived in the state of Arizona within the last five years. An Arizona central registry background check has not been obtained. 2. Staff #7's (date of hire: 2/7/2023) sworn disclosure statement confirmed that they have lived in the states of Colorado and Georgia within the last five years. A Colorado and Georgia central registry background check has not yet been obtained.”

8VAC20-780-500-A

“Based on observation, hand washing requirements were not met. Evidence: A staff member in the toddler classroom was observed changing a child's diaper. After the diaper change was complete, the child was placed on the floor and returned to participate in circle time. The teacher logged the diaper change on the classroom tablet and joined the group for circle time. The child's hands were not washing and the teacher did not wash their hands after the diaper change.”

22.1-289.035-A

“Based on record review and interview, employees did not complete subsequent background checks every five years. Evidence: Staff #6's fingerprint background check is dated 5/21/2018. The program director confirmed that the staff person had not yet obtained a repeat fingerprint background check.”

8VAC20-780-570-E

“Based on observation, infant bottles were not dated. Evidence: Four bottles labeled for Child #6 were observed in the infant room refrigerator. The bottles did not contain today's date.”

8VAC20-780-510-L

“Based on observation, medication was not kept in a locked place using a safe locking method that prevents access by children. Evidence: Emergency medication for Child #8 was located in a backpack hanging in the pre-k classroom. The medication was in a bag that was not locked.”

8VAC20-780-370-1

“Based on observation, sleep requirements were not followed. Evidence: Child #7 (11 months) was not laid on their back to rest. The caregiver laid the child on their tummy and began patting the child's back to put them to sleep.”

8VAC20-790-600-D-2

“Based on record review, each staff does not have current first aid certification within the first 90 days of employment. Evidence: Staff #7 (date of hire: 2/7/2023) does not have current first aid certification.”

8VAC20-780-70

“Based on record review, staff records did not contain all required information. Evidence: Staff #7's record did not contain the name, address and phone number of an individual to be contacted in case of an emergency.”

8VAC20-780-270-A

“Based on observation, areas and equipment in the center were not maintained in a clean, safe and operable condition. Evidence: The light in the boys bathroom of the transitional kindergarten classroom does not work. The bathroom is completely dark.”

8VAC20-780-40-E

“Based on observation and interview, the center did not ensure that the centers followed it's own policies and procedures that are required by these standards. Evidence: Emergency medication for Child #9 was observed in the transitional kindergarten classroom. The medication expired 5/10/2023. The program director stated that the medication should have been returned to the family to avoid unintentionally administering expired medication.”

22.1-289.035-B-4

“Based on record review and interview, the center did not obtain an out-of-state central registry background check for each staff that has resided outside of the state of Virginia within the last five years. Evidence: 1. Staff #2's (date of hire: 2/6/2023) sworn disclosure statement confirmed that they have lived in the state of Arizona within the last five years. An Arizona central registry background check has not been obtained. 2. Staff #7's (date of hire: 2/7/2023) sworn disclosure statement confirmed that they have lived in the states of Colorado and Georgia within the last five years. A Colorado and Georgia central registry background check has not yet been obtained.”

8VAC20-780-500-A

“Based on observation, hand washing requirements were not met. Evidence: A staff member in the toddler classroom was observed changing a child's diaper. After the diaper change was complete, the child was placed on the floor and returned to participate in circle time. The teacher logged the diaper change on the classroom tablet and joined the group for circle time. The child's hands were not washing and the teacher did not wash their hands after the diaper change.”

22.1-289.035-A

“Based on record review and interview, employees did not complete subsequent background checks every five years. Evidence: Staff #6's fingerprint background check is dated 5/21/2018. The program director confirmed that the staff person had not yet obtained a repeat fingerprint background check.”

8VAC20-780-570-E

“Based on observation, infant bottles were not dated. Evidence: Four bottles labeled for Child #6 were observed in the infant room refrigerator. The bottles did not contain today's date.”

8VAC20-780-510-L

“Based on observation, medication was not kept in a locked place using a safe locking method that prevents access by children. Evidence: Emergency medication for Child #8 was located in a backpack hanging in the pre-k classroom. The medication was in a bag that was not locked.”

8VAC20-780-370-1

“Based on observation, sleep requirements were not followed. Evidence: Child #7 (11 months) was not laid on their back to rest. The caregiver laid the child on their tummy and began patting the child's back to put them to sleep.”

8VAC20-790-600-D-2

“Based on record review, each staff does not have current first aid certification within the first 90 days of employment. Evidence: Staff #7 (date of hire: 2/7/2023) does not have current first aid certification.”

8VAC20-780-60-A-8

“Based on interview, the center has not obtained a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Evidence: Child #3's physical exam documents a diagnosed food allergy. The program director confirmed that they have not obtained an allergy care plan for the child.”

8VAC20-780-510-L

“Based on observation, medication was not kept in a locked place using a safe locking method that prevents access by children. Evidence: Child #4's emergency medication was stored in a backpack in the child's classroom. The medication was inside of a safety bag, however the lock on the bag was missing.”

8VAC20-780-320-B

“Based on observation, each restroom provided for children did not contain all required supplies. Evidence: The children's bathroom in the Discovery Preschool classroom did not contain toilet paper.”

8VAC20-780-60-A-8

“Based on interview, the center has not obtained a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Evidence: Child #3's physical exam documents a diagnosed food allergy. The program director confirmed that they have not obtained an allergy care plan for the child.”

8VAC20-780-510-L

“Based on observation, medication was not kept in a locked place using a safe locking method that prevents access by children. Evidence: Child #4's emergency medication was stored in a backpack in the child's classroom. The medication was inside of a safety bag, however the lock on the bag was missing.”

8VAC20-780-320-B

“Based on observation, each restroom provided for children did not contain all required supplies. Evidence: The children's bathroom in the Discovery Preschool classroom did not contain toilet paper.”

8VAC20-790-600-D-2

“Based on record review and interview, all staff do not have current certification in first aid within the first 90 days of employment. Evidence: Staff #3 (date of hire: 11/15/2021) does not have a current first aid certification. The program director confirmed that this staff person has not yet completed their certification.”

8VAC20-790-600-D-1

“Based on record review and interview, all staff do not have current certification in cardiopulmonary resuscitation (CPR) within the first 90 days of employment. Evidence: Staff #3 (date of hire: 11/15/2021) does not have a current CPR certification. The program director confirmed that this staff person has not yet completed their certification.”

8VAC20-780-510-G

“Based on observation, medication was not labeled with a child's name. Evidence: Child #7 has emergency medication kept on site. One of the two medications for Child #7 was not labeled with the child's name.”

8VAC20-790-600-D-2

“Based on record review and interview, all staff do not have current certification in first aid within the first 90 days of employment. Evidence: Staff #3 (date of hire: 11/15/2021) does not have a current first aid certification. The program director confirmed that this staff person has not yet completed their certification.”

8VAC20-790-600-D-1

“Based on record review and interview, all staff do not have current certification in cardiopulmonary resuscitation (CPR) within the first 90 days of employment. Evidence: Staff #3 (date of hire: 11/15/2021) does not have a current CPR certification. The program director confirmed that this staff person has not yet completed their certification.”

8VAC20-780-510-G

“Based on observation, medication was not labeled with a child's name. Evidence: Child #7 has emergency medication kept on site. One of the two medications for Child #7 was not labeled with the child's name.”