KinderCare Learning Centers #301766

8VAC20-780-340-A

“(Repeat violation) (Systemic deficiency) When staff are supervising children, they shall always ensure their care, protection, and guidance. On 9/11/2024, Child #1, 3 years old, exited the playground and entered an empty classroom to use the restroom without the awareness of any of the three staff, counted in the staff-to-children ratios, who were outside with children on the playground. Child #1 was later found inside the PreK A classroom by a parent, alone and crying. Child #1 was reportedly panicking because she was unable to open the door to exit.”

8VAC20-780-340-F

“(Repeat violation) (Systemic deficiency) Children under 10 years of age shall always be within actual sight and sound supervision of staff. On 9/11/2024, Child #1, 3 years old, was out of sight and sound supervision for an estimated four to seven minutes. A parent found Child #1 inside the PreK A classroom, alone, and crying while the child’s class was outside on the playground.”

8VAC20-780-40-E

“Based on a review of school policies and interviews, the licensee did not ensure that the center's activities and services are maintained in compliance with the center's own policies and procedures that are required by these standards and the terms of the current license. Evidence: 1. The licensee uses a Child Supervision Record (CSR) system for accounting for the whereabouts of each child in care. The CSR system requires staff to perform a name-to-face check of each child during each transition, verifying that each child has made the transition. The CSR requires staff to perform two Name-to-Face checks when moving between locations: before you cross the first threshold and after you cross the last threshold. After the name-to-face verification, the staff should document the number of children and teachers at the bottom of the CSR. 2. On 07/05/2024 at approximately 11:59am, Staff #1 and Staff #2 left the Pre-K playground to return to the classroom with 16 out of 17 children listed on the CSR. 3. Staff #1 stated they had the classroom CSR sheet and marked 17 children present in the line to re-enter the classroom. 4. Once in the classroom, Staff #1 and Staff # 2 did not complete the CSR transition sheet. 5. Staff #1 and Staff #2 confirmed that they did not complete the secondary name-to-face check of the children after crossing the last threshold back to the classroom.”

8VAC20-780-340-A

“Based on staff and witness interviews, staff did not ensure care, protection, and guidance while supervising children. Evidence: 1. On 07/05/2024, at approximately 11:59am, Staff #1 and Staff #2 were unaware that they left child #1 (3 years old) outside on the playground alone when they returned inside to their classroom. 2. The witness stated that the temperature on 07/05/2024 around 12:00pm was 91 degrees Fahrenheit. Feels like temperature at that time was 97 degree Fahrenheit. The witness went to the center and reported Child #1 was outside alone. 3. Based on interviews from the staff and the witness, Child #1 was left alone and unsupervised on the playground for approximately 5 minutes until the child was retrieved by Staff #3.”

8VAC20-780-340-F

“Based on staff and witness interviews, the center did not ensure that all children under 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: 1. On 07/05/2024, at approximately 11:59am, Staff #1 and Staff #2 were unaware that they left Child #1(3 years old) alone and unsupervised on the playground. 2. At approximately 12:04pm, Child #1 (3 years old) was retrieved from the outdoor playground by Staff #3 and returned inside. Child #1 had been alone and unsupervised for approximately 5 minutes. 3. Interviews with Staff #1 and Staff #2 confirmed that they were unaware that child #1 (3 years old) was left on the playground until Staff #3 returned the child to the class.”

8VAC20-780-570-E

“Based on observation, refrigerated prepared infant formula was not labeled with the required information. Evidence: The infant formula for Child #2 was not labeled with the date.”

8VAC20-780-270-A

“Based on observation, areas and equipment inside the center were not maintained in a clean, safe and operable condition. Evidence: 1. The "Toddler " classroom had chipped and peeling paint on the window ledge. 2. The "Toddler A" classroom had chipped and peeling paint on the window ledge. 3. The Summer Camp classroom had a cabinet positioned lower near the bathroom door with two rusted hinges.”

8VAC20-780-40-E

“Based on a review of school policies and interviews, the licensee did not ensure that the center's activities and services are maintained in compliance with the center's own policies and procedures that are required by these standards and the terms of the current license. Evidence: 1. The licensee uses a Child Supervision Record (CSR) system for accounting for the whereabouts of each child in care. The CSR system requires staff to perform a name-to-face check of each child during each transition, verifying that each child has made the transition. The CSR requires staff to perform two Name-to-Face checks when moving between locations: before you cross the first threshold and after you cross the last threshold. After the name-to-face verification, the staff should document the number of children and teachers at the bottom of the CSR. 2. On 07/05/2024 at approximately 11:59am, Staff #1 and Staff #2 left the Pre-K playground to return to the classroom with 16 out of 17 children listed on the CSR. 3. Staff #1 stated they had the classroom CSR sheet and marked 17 children present in the line to re-enter the classroom. 4. Once in the classroom, Staff #1 and Staff # 2 did not complete the CSR transition sheet. 5. Staff #1 and Staff #2 confirmed that they did not complete the secondary name-to-face check of the children after crossing the last threshold back to the classroom.”

8VAC20-780-340-A

“Based on staff and witness interviews, staff did not ensure care, protection, and guidance while supervising children. Evidence: 1. On 07/05/2024, at approximately 11:59am, Staff #1 and Staff #2 were unaware that they left child #1 (3 years old) outside on the playground alone when they returned inside to their classroom. 2. The witness stated that the temperature on 07/05/2024 around 12:00pm was 91 degrees Fahrenheit. Feels like temperature at that time was 97 degree Fahrenheit. The witness went to the center and reported Child #1 was outside alone. 3. Based on interviews from the staff and the witness, Child #1 was left alone and unsupervised on the playground for approximately 5 minutes until the child was retrieved by Staff #3.”

8VAC20-780-340-F

“Based on staff and witness interviews, the center did not ensure that all children under 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: 1. On 07/05/2024, at approximately 11:59am, Staff #1 and Staff #2 were unaware that they left Child #1(3 years old) alone and unsupervised on the playground. 2. At approximately 12:04pm, Child #1 (3 years old) was retrieved from the outdoor playground by Staff #3 and returned inside. Child #1 had been alone and unsupervised for approximately 5 minutes. 3. Interviews with Staff #1 and Staff #2 confirmed that they were unaware that child #1 (3 years old) was left on the playground until Staff #3 returned the child to the class.”

8VAC20-780-570-E

“Based on observation, refrigerated prepared infant formula was not labeled with the required information. Evidence: The infant formula for Child #2 was not labeled with the date.”

8VAC20-780-270-A

“Based on observation, areas and equipment inside the center were not maintained in a clean, safe and operable condition. Evidence: 1. The "Toddler " classroom had chipped and peeling paint on the window ledge. 2. The "Toddler A" classroom had chipped and peeling paint on the window ledge. 3. The Summer Camp classroom had a cabinet positioned lower near the bathroom door with two rusted hinges.”

8VAC20-780-40-E

“Based on a review of school policies and interviews, the licensee did not ensure that the center's activities and services are maintained in compliance with the center's own policies and procedures that are required by these standards and the terms of the current license. Evidence: 1. The licensee uses a Child Supervision Record (CSR) system for accounting for the whereabouts of each child in care. The CSR system requires staff to perform a name-to-face check of each child during each transition, verifying that each child has made the transition. The CSR requires staff to perform two Name-to-Face checks when moving between locations: before you cross the first threshold and after you cross the last threshold. After the name-to-face verification, the staff should document the number of children and teachers at the bottom of the CSR. 2. On 07/05/2024 at approximately 11:59am, Staff #1 and Staff #2 left the Pre-K playground to return to the classroom with 16 out of 17 children listed on the CSR. 3. Staff #1 stated they had the classroom CSR sheet and marked 17 children present in the line to re-enter the classroom. 4. Once in the classroom, Staff #1 and Staff # 2 did not complete the CSR transition sheet. 5. Staff #1 and Staff #2 confirmed that they did not complete the secondary name-to-face check of the children after crossing the last threshold back to the classroom.”

8VAC20-780-340-A

“Based on staff and witness interviews, staff did not ensure care, protection, and guidance while supervising children. Evidence: 1. On 07/05/2024, at approximately 11:59am, Staff #1 and Staff #2 were unaware that they left child #1 (3 years old) outside on the playground alone when they returned inside to their classroom. 2. The witness stated that the temperature on 07/05/2024 around 12:00pm was 91 degrees Fahrenheit. Feels like temperature at that time was 97 degree Fahrenheit. The witness went to the center and reported Child #1 was outside alone. 3. Based on interviews from the staff and the witness, Child #1 was left alone and unsupervised on the playground for approximately 5 minutes until the child was retrieved by Staff #3.”

8VAC20-780-340-F

“Based on staff and witness interviews, the center did not ensure that all children under 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: 1. On 07/05/2024, at approximately 11:59am, Staff #1 and Staff #2 were unaware that they left Child #1(3 years old) alone and unsupervised on the playground. 2. At approximately 12:04pm, Child #1 (3 years old) was retrieved from the outdoor playground by Staff #3 and returned inside. Child #1 had been alone and unsupervised for approximately 5 minutes. 3. Interviews with Staff #1 and Staff #2 confirmed that they were unaware that child #1 (3 years old) was left on the playground until Staff #3 returned the child to the class.”

8VAC20-780-570-E

“Based on observation, refrigerated prepared infant formula was not labeled with the required information. Evidence: The infant formula for Child #2 was not labeled with the date.”

8VAC20-780-270-A

“Based on observation, areas and equipment inside the center were not maintained in a clean, safe and operable condition. Evidence: 1. The "Toddler " classroom had chipped and peeling paint on the window ledge. 2. The "Toddler A" classroom had chipped and peeling paint on the window ledge. 3. The Summer Camp classroom had a cabinet positioned lower near the bathroom door with two rusted hinges.”

8VAC20-780-130-E

“Based on record review, the center did not obtain additional immunizations once every six months for all children under the age of two years. Evidence: Child #4 (19 months) most recent documented immunizations are from when the child was 6 months old.”

8VAC20-780-270-A

“Based on observation, equipment in the center was not maintained in a clean, safe and operable condition. Evidence: 1. The play floor mat and climbing blocks in the older infant classroom is frayed and torn. 2. The blue childrens chair and couch in the Toddler A classroom are frayed and torn. 3. The blue childrens chairs in the Discovery Preschool A classroom are frayed and torn.”

8VAC20-780-440-B

“Based on observation and interview, cots were not identified for use by specific children. Evidence: The cots in the Discovery Preschool A and Pre-K classrooms are not labeled for identification.”

8VAC20-780-130-E

“Based on record review, the center did not obtain additional immunizations once every six months for all children under the age of two years. Evidence: Child #4 (19 months) most recent documented immunizations are from when the child was 6 months old.”

8VAC20-780-270-A

“Based on observation, equipment in the center was not maintained in a clean, safe and operable condition. Evidence: 1. The play floor mat and climbing blocks in the older infant classroom is frayed and torn. 2. The blue childrens chair and couch in the Toddler A classroom are frayed and torn. 3. The blue childrens chairs in the Discovery Preschool A classroom are frayed and torn.”

8VAC20-780-440-B

“Based on observation and interview, cots were not identified for use by specific children. Evidence: The cots in the Discovery Preschool A and Pre-K classrooms are not labeled for identification.”

8VAC20-780-550-D

“Based on record review and interview, the center did not implement monthly practice evacuation drills. Evidence: There was no practice evacuation drill documented for the month of June 2023. Center management confirmed that a practice drill was forgotten for June.”

8VAC20-780-500-A

“Based on observation, hand washing requirements were not met. Evidence: A staff member in the Toddler A classroom was observed changing children's diapers prior to the children taking their naps. The staff member changed one child's diaper, removed the child from the changing station and began sanitizing the changing table, assisted the child in washing the child's hands, and then began changing another child's diaper. The staff member did not wash their hands after changing the first child's diaper.”

8VAC20-780-130-E

“Based on record review, the center did not obtain documentation of additional immunizations once every six months for children under the age of two years. Evidence: Child #3 (18 months) most recent immunizations are from when the child was 7 months old.”

8VAC20-780-350-B-1

“Based on observation, the center did not maintain a ratio of 1 staff to 4 children in a classroom with children age birth through 16 months. Evidence: The infant classroom had 5 children present with 1 staff for approximately 5 minutes at the start of the inspection.”

8VAC20-780-520-C

“Based on observation, diaper ointments and/or creams did not follow all requirements. Evidence: Three diaper ointments were observed in a cabinet in the Toddler B classroom without a name to identity the owner.”

8VAC20-780-320-B

“Based on observation, children's restroom areas did not contain all required supplies. Evidence: There was no toilet paper available in the bathrooms of the Discovery classroom and Preschool B classroom.”

8VAC20-780-130-E

“Based on record review, the center did not obtain documentation of additional immunizations once every six months for children under the age of two years. Evidence: Child #3 (18 months) most recent immunizations are from when the child was 7 months old.”

8VAC20-780-350-B-1

“Based on observation, the center did not maintain a ratio of 1 staff to 4 children in a classroom with children age birth through 16 months. Evidence: The infant classroom had 5 children present with 1 staff for approximately 5 minutes at the start of the inspection.”

8VAC20-780-520-C

“Based on observation, diaper ointments and/or creams did not follow all requirements. Evidence: Three diaper ointments were observed in a cabinet in the Toddler B classroom without a name to identity the owner.”

8VAC20-780-320-B

“Based on observation, children's restroom areas did not contain all required supplies. Evidence: There was no toilet paper available in the bathrooms of the Discovery classroom and Preschool B classroom.”

8VAC20-780-40-E

“Based on a review of school policies and interview, the license did not ensure that the center's activities and services are maintained in compliance with the center's own policies and procedures that are required by these standards and the terms of the current license. Evidence: 1. The licensee uses a Child Supervision Record (CSR) system for accounting for the whereabouts of each child in care. The CSR system requires staff to perform a name-to-face check of each child during each transition, verifying that each child has made the transition. After the name-to-face verification, the staff should document the number of children and teachers at the bottom of the CSR. 2. On 5/11/2022 at approximately 11:25am, Staff #1 left the Pre-K classroom onto the playground with 14 children. Staff #1 had the classroom CSR sheet and marked 14 children present on the playground. Staff #2 remained in the classroom with 4 children. 3. At approximately 11:30am, Staff #2 left the Pre-K classroom onto the playground with 3 children. Staff #2 counted 3 children in the classroom and counted 3 children again outside, however they were unaware that they originally had 4 children inside the classroom. The name-to-face CSR transition was not completed as required. Staff #2 marked 4 children's names on the CSR sheet, despite only 3 children coming outside. 4. Staff #2 confirmed that they did not complete a name-to-face check of the children that exited the classroom based off the CSR sheet. 5. At approximately 11:32am, Child #1 (5 years old) exited the classroom into the school hallway and was found by Staff #3. Child #1 had been alone and unsupervised for approximately 2 minutes. 5. Training certificates verify that Staff #1 and Staff #2 were trained on the CSR procedures on 3/24/2022.”

8VAC20-780-340-F

“Based on interview, children under 10 years of age were not always within actual sight and sound supervision of staff. Evidence: 1. On 5/11/2022 at approximately 11:25am, Staff #1 exited the Pre-K classroom to go outside to the playground with 14 children, while Staff #2 remained in the classroom with 4 children. 2. Staff #2 stated that they remained in the classroom to finish cleaning up an art project. Staff #2 instructed the children to wash their hands and to stand against the wall next to the playground door. 3. Staff #2 stated that 3 children stood against the wall to go outside and Child #1 must have gone to sit on the carpet. 4. At approximately 11:30am, Staff #2 exited the classroom to go onto the playground with 3 children. 5. Child #1 (5 years old) was left alone and unsupervised in the classroom. 6. Staff #3 stated that they found Child #1 walking out of the classroom into the school hallway at approximately 11:32am.”