Kindercare Learning Centers 000272

8VAC20-780-340-F Complaint related: No

“Repeat Violation Children under 10 years of age always shall be within actual sight and sound supervision of staff. Child #1, four years old, was not within actual sight and sound supervision of Staff #1 for approximately two minutes.”

22.1-289.035-A Complaint related: No

“Repeat Violation The center must conduct a Central Registry Search request every five years. Staff #2, employed 13 years, did not have a five year repeat Central Registry background check in the record. Staff #2's Central Registry request was overdue by eight months.”

8VAC20-780-550-D Complaint related: No

“Repeat Violation The center shall implement a monthly practice evacuation drill. The center did not implement a monthly practice evacuation drill for the months of June and July. Staff #4 confirmed that a practice evacuation drill was not conducted for the months of June and July.”

8VAC20-780-340-A Complaint related: No

“When staff are supervising children, they shall always ensure their care, protection, and guidance. Staff #1 was supervising nine children in Classroom #1. Child #1, 4 years old, wandered out of the exit door of Classroom #1 and onto the playground. Child #1 was out of sight and sound of Staff #1 for approximately two minutes.”

8VAC20-780-130-E

“Repeat Violation The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. The record for Child #1, 14 months old, did not contain additional immunizations once every six months. Documentation of the last immunizations was dated when Child #1 was two months old and 10 months ago.”

8VAC20-780-160-C

“Repeat Violation At least every two years from the date of the initial first screening or testing, staff members shall obtain and submit the results of a follow-up tuberculosis screening. The record for Staff #6 did not have documentation of a follow-up tuberculosis screening. Documentation of the last tuberculosis screening was expired by seven months.”

8VAC20-790-600-F

“Repeat Violation Staff who work directly with children shall annually complete the department's health and safety update course. Staff #2, #3, and #6 did not complete the department's annual health and safety update course.”

8VAC20-780-330-B

“Where playground equipment is provided, resilient surfacing shall comply with minimum safety standards. The outdoor preschool and toddler playground mulch was measuring approximately 2 to 3 inches in depth and the plastic lining under the mulch was exposed.”

22.1-289.035-B-3

“The center must request a search of the central registry prior to the employee's first day of employment. Staff #4, who has been employed for four months, did not have a central registry search requested. Staff #4 was working alone with children at the time of the inspection.”

8VAC20-780-40-E

“The operational responsibilities of the licensee shall include ensuring that the center's activities, services, and facilities are maintained in compliance with these standards, the center's own policies and procedures that are required by these standards, and the terms of the current license issued by the department. The center did not follow it's procedures for conducting a daily playground inspection. According to the Daily Playground Inspection document, the Daily Playground Inspection must be done each morning prior to children entering the playground. Under the General Maintenance category of the document, trash and debris should not be present on the playground. At the time of the inspection, there was trash and debris located on the playground while children were present. Staff #7 confirmed that the Daily Playground Inspection was not conducted during the morning and prior to children entering the playground.”

8VAC20-780-510-F

“Repeat Violation Child #10 has a non-prescription allergy medication and a prescription allergy medication on site. There was no medication authorization from the parent or physician to administer the medication. Staff #7 confirmed that both medications had not been administered.”

8VAC20-780-270-A

“Areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition. The latch of the playground gate door was broken and removed. A ribbon was tied to the gate door to secure the gate.”

8VAC20-780-160-A

“Repeat Violation Each staff member shall submit documentation of a negative tuberculosis(TB) screening at the time of employment and within the last calendar days of the date of employment. Staff #5, employed for two months, had documentation of a negative TB screening dated six days after the first day of employment.”

8VAC20-780-350-B-4 Complaint related: No

“The staff-to-ratios are required whenever children are in care (3 year olds up to school ag eligible). On 01/22/2026, Classroom B had a total of 16 children, 4 years old, present with Staff #3. The ratio is 1:10. Child Supervision Record sheet confirmed that Classroom B was out of ratio from 8:13am-9:10am. Staff #4 arrived to the classroom at 9:10am. On 02/02/2026, Classroom B had a total of 11 children, 4 years old, present with Staff #3. Child Supervision Sheets confirmed that Classroom B was out of ratio from 8:55am-9:28am. Staff #5 signed in at 9:28am. On 02/09/2026, Classroom B had a total of 14 children, 4 years old, present with Staff #3. Child Supervision Sheets and observations confirmed that Classroom B was out of ratio from 8:48am-9:20am.”

8VAC20-780-350-C Complaint related: No

“When children are in ongoing mixed age groups, the staff-to-ratio size applicable to the youngest child in the group shall apply to the entire group. On 01/21/2026, Classroom A had a total of 14 children, ages 2 years to school aged children, present with only Staff #1 present. The ratio for the youngest child is 1:8. Child Supervision Record sheets confirmed that Staff #1 had 14 children and out of ratio from 7:08am-8:07am. On 02/02/2026, Classroom A had a total of 6 children, ages 1 years three years, present with only Staff #2. The ratio for the youngest child is 1:4. Child Supervision Record sheets confirmed that Staff #2 had 6 children and out of ratio from 6:35am-7:00am. On 02/04/2026, Classroom A had a total of 12 children, ages 2 years to school aged children, present with only Staff #1. The ratio for the youngest child is 1:8. Child Supervision Record sheet confirm that Staff #1 had 12 children and out of ratio from 7:07am-7:41am. On 02/09/2026, Classroom A had a total of 12 children, ages 2 years to 4 years, present with Staff #1. The ratio for the youngest child is 1:8. Child Supervision Record sheet confirmed that Staff #1 had 12 children and out of ratio for twenty minutes.”

8VAC20-780-340-F Complaint related: No

“Children under 10 years of age always shall be within actual sight and sound supervision of staff. Two children, ages 2 years old, were observed walking into a hallway restroom without sound supervision. Staff #1 was standing in the doorway of Classroom A and actively supervising Classroom A in which was out of ratio by one, without a method of being able to hear the children in the restroom. The children were out of sound supervision in the hallway restroom for two minutes.”

8VAC20-790-600-F

“Staff who work directly with children shall, in addition to preservice and orientation training required, shall annually complete the department's health and safety update course. The records for Staff #3 and Staff #5 did not contain documentation of the department's health and safety update course. Staff #3's annual training has been expired for three months. Staff #5's annual training has been expired for over two years.”

8VAC20-780-420-E-3

“Staff shall request at least annually parent confirmation that the required information in the child's record is up to date. The record for Child #2 did not contain confirmation from the parent that the information in the child's record is up to date.”

22.1-289.011-F

“The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The current inspection notice required by the Superintendent was not posted in a conspicuous place on the licensed premises. The last inspection notice was 04/08/2025. The facility posted the 02/24/2025 notice.”

8VAC20-780-160-A

“Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and within the last 30 calendar days of the date of employment. The record for Staff #3 contained a tuberculosis screening dated two and half months after the date of employment.”

8VAC20-780-240-A

“The Virginia Department of Education-sponsored course shall be completed within 90 calendar days of employment. Staff #4 did not complete the Virginia Department of Education-sponsored course within 90 calendar days of employment. Staff #4 has been employed and working with children for seven months.”

8VAC20-780-130-E

“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. The record for Child #2, three years old, did not have documentation of additional immunizations in the record. Documentation of the last immunization was when Child #2 was 22 months old. The record for Child #3, two years old, did not have documentation of additional immunizations in the record. Documentation of the last immunization was when Child #3 was nine months old.”

8VAC20-780-510-P

“When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medication for Child #6 was on site, but the medication authorization had expired six months ago. The authorization had not been renewed and the medication was not returned or disposed of as required.”

8VAC20-780-70

“Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment. Staff #4, who has been actively working at the center for seven months, did not have any completed reference verifications on file.”

8VAC20-780-550-D

“The center shall implement a monthly practice evacuation drill. The center did not implement a monthly evacuation drill for the months of May and September.”

8VAC20-790-600-F

“Staff who work directly with children shall, in addition to preservice and orientation training required, shall annually complete the department's health and safety update course. The records for Staff #3 and Staff #5 did not contain documentation of the department's health and safety update course. Staff #3's annual training has been expired for three months. Staff #5's annual training has been expired for over two years.”

8VAC20-780-420-E-3

“Staff shall request at least annually parent confirmation that the required information in the child's record is up to date. The record for Child #2 did not contain confirmation from the parent that the information in the child's record is up to date.”

22.1-289.011-F

“The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The current inspection notice required by the Superintendent was not posted in a conspicuous place on the licensed premises. The last inspection notice was 04/08/2025. The facility posted the 02/24/2025 notice.”

8VAC20-780-160-A

“Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and within the last 30 calendar days of the date of employment. The record for Staff #3 contained a tuberculosis screening dated two and half months after the date of employment.”

8VAC20-780-240-A

“The Virginia Department of Education-sponsored course shall be completed within 90 calendar days of employment. Staff #4 did not complete the Virginia Department of Education-sponsored course within 90 calendar days of employment. Staff #4 has been employed and working with children for seven months.”

8VAC20-780-130-E

“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. The record for Child #2, three years old, did not have documentation of additional immunizations in the record. Documentation of the last immunization was when Child #2 was 22 months old. The record for Child #3, two years old, did not have documentation of additional immunizations in the record. Documentation of the last immunization was when Child #3 was nine months old.”

8VAC20-780-510-P

“When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medication for Child #6 was on site, but the medication authorization had expired six months ago. The authorization had not been renewed and the medication was not returned or disposed of as required.”

8VAC20-780-70

“Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment. Staff #4, who has been actively working at the center for seven months, did not have any completed reference verifications on file.”

8VAC20-780-550-D

“The center shall implement a monthly practice evacuation drill. The center did not implement a monthly evacuation drill for the months of May and September.”

8VAC20-780-140-A

“Repeat Violation Each child shall have a physical examination by or under the direction of a physician within 30 days after the first day of attendance. Child #2 did not have documentation of a physical examination in their record. The child has been in care for five months.”

8VAC20-780-160-A

“Repeat Violation Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Staff #5 did not have documentation of a negative tuberculosis screening at the time of employment. Staff #5 has been employed for one day.”

8VAC20-780-570-E

“Repeat Violation Prepared infant formula shall be dated and labeled with the child's name. Two of Child #6's bottles were not dated. Three of Child #7's bottles were not dated.”

8VAC20-780-140-A

“Repeat Violation Each child shall have a physical examination by or under the direction of a physician within 30 days after the first day of attendance. Child #2 did not have documentation of a physical examination in their record. The child has been in care for five months.”

8VAC20-780-160-A

“Repeat Violation Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Staff #5 did not have documentation of a negative tuberculosis screening at the time of employment. Staff #5 has been employed for one day.”

8VAC20-780-570-E

“Repeat Violation Prepared infant formula shall be dated and labeled with the child's name. Two of Child #6's bottles were not dated. Three of Child #7's bottles were not dated.”

8VAC20-780-340-D Complaint related: No

“In each grouping of children at least one staff member who meets the qualifications of the program leader shall be regularly present. In Classroom A, Staff #1 does not meet the qualifications of a program leader. Staff #1 is regularly present in Classroom A and acts as a program lead.”

8VAC20-780-400-C Complaint related: No

“When time out is used as a behavior guidance technique, it shall be used sparingly and shall not exceed one minute for each year of the child's age. Staff #1 uses the technique of time out as a behavior guidance technique for Child #1 and Child #2, both three years old. The time out technique exceeds the three minute requirement.”

8VAC20-780-130-A

“The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. Child #1, who has been attending the center for six months, did not have documentation of an immunization record on file. Child #2, who has been attending the center for 15 months, did not have documentation of an immunization record on file.”

8VAC20-780-140-A

“Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. Child #1, who has been attending the center for six months, did not have documentation of a physical examination in the file. Child #2, who has been attending the center for 15 months, did not have documentation of a physical examination in the file.”

8VAC20-780-420-E-3

“Staff shall request annually parent confirmation that the required information in the child's record is up to date. Child #2, who has been attending the center for over a year, did not have parent confirmation that the required information in the child's record was up to date. Child #3's record, who has been attending the center for over two years, did not have parent confirmation that the required information in the child's record was up to date.”

8VAC20-780-260-B

“Annual approval from the health department shall be provided for meeting requirements for water supply and sewage disposal system.”

8VAC20-780-530-A-1

“At least one staff in each classroom or area where children are present shall have current cardiopulmonary resuscitation (CPR) to the age of children in care. Staff #1, employed for 22 days, was alone with a group of three toddlers, and was not certified in CPR.”

8VAC20-780-60-A

“Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. Child #1, enrolled for 6 days, did not have a record.”

8VAC20-780-530-A-2

“At least one staff in each classroom or area where children are present shall have current certification in first aid. Staff #1, employed for 22 days, was alone with three toddlers and was not certified in first aid.”

8VAC20-780-160-C

“A tuberculosis(TB) screening is required every two years from the last screening. Staff #4 updated screening expired over two months ago.”

8VAC20-780-240-I

“Documentation of orientation training shall be kept by the center. Staff #1, employed for 22 days, did not have documentation of orientation. Staff #3, employed for two months, did not have documentation of orientation.”

8VAC20-780-130-E

“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Child #2, enrolled for nine months and 13 months old, did not have additional immunizations once every six months in their record. Documentation of the last immunization record was dated over nine months ago. Child #3, enrolled for 6 months and 17 months old, did not have additional immunizations once every six months in their record. Documentation of the last immunization was dated eight months ago.”

8VAC20-780-240-E

“Within 30 days of the first day of employment, staff must complete orientation training in first aid and cardiopulmonary resuscitation(CPR), as appropriate to the age of the children in care. Staff #3, employed for two months in the two's classroom, did not have complete orientation training in first aid and CPR.”

22.1-289.035-B-1

“The center is required to obtain a completed sworn statement prior to the employee's first day of employment. Staff #3, employed for two months, did not complete a sworn statement prior to their first day of employment.”

8VAC20-780-130-A

“The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. Child #1, enrolled at the center for 6 days, did not have documentation of immunizations in the record.”

8VAC20-780-70

“Staff records shall be kept for each staff person. Staff #1, who has been actively working at the center for 22 days, did not have documentation of two or more references as to character and reputation as well as competency and documentation to demonstrate the individual possesses the education, certification, and experience required by the job position. Staff #2, employed for over four months, did not have documentation of at least 2 references to character, reputation, and competency in their record.”

22.1-289.035-B-4

“The center is required to obtain background checks from any state in which the individual has resided in the preceding years. The center did not request a search of the child abuse and neglect registry from one state for Staff #5 who has been working with children for 6 months.”

8VAC20-780-160-A

“Documentation of a negative tuberculosis (TB) screening shall be submitted at the time of employment and prior to coming into contact with children. Staff #1, actively working with children for 22 days, did not submit documentation of a negative TB screening.”

8VAC20-790-600-F

“Staff who work directly with children shall, in addition to preservice and orientation training required, annually attend at least 16 hours of training and staff development activities, to include department's health and safety update course. Staff #4 did not complete the department's annual health and safety update course. Documentation of the department's health and safety update course was last completed on 08/03/2022.”