Kindercare Education-Kempsville #1331

8VAC20-780-270-A

“Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.Two babies were sleeping in cribs that had loose crib sheets, posing a suffocation hazard.”

8VAC20-780-430-I

“If personal articles are used, they shall be individually assigned. In the school age room there were 2 different lip ointments that were not labeled in a way that identified who they were individually assigned to.”

8VAC20-780-520-C

“If diaper ointment is used a record shall be kept that includes the child's name, date of use, frequency of application and any adverse reactions. Child #3 had an authorization form for the center to administer diaper ointment due to a rash. The authorization did not include the frequency of application.”

8VAC20-780-540-C

“Centers are required to have a first kit containing all required items. The center's first aid kit did not include antiseptic or triangular bandages.”

8VAC20-780-440-G

“Cribs shall be used for children under 12 months of age and for children over 12 months of age who are not developmentally ready to sleep on a cot or mat. A 16 month-old and 15 month-old were observed sleeping in cribs. Staff confirmed neither child had any developmental delays preventing them from sleeping on cots. Staff stated they did not have the space in the room for cots.”

22.1-289.011-F

“The center is required to post documents required by the Superintendent in a conspicuous place on the licensed premises. The center did not have the most recent inspection finding posted in the facility.”

8VAC20-780-50-A

“Staff records shall be treated confidentially. The center did not treat staff records in a confidential manner when the director took home records for 6 new staff members (A, B, C, D, E).”

8VAC20-780-70

“The required staff records shall be kept at the center for each staff person to include: name address, age verification, job title, hire date and an emergency contact. The center did not have any required records for 6 new staff (A, B, C, D, E).”

8VAC20-780-280-B

“(REPEAT VIOLATION) Hazardous substances shall be kept in a locked place using a safe locking method that prevents access by children. In the infant classroom the following chemicals were not kept in a locked place: container of disinfectant wipes, disinfectant spray and a bottle of perfume. In addition there were unlocked 3 bottles of disinfectant spay in the main bathroom.”

8VAC20-780-320-B

“Each restroom area provided for children shall be equipped with toilet paper within reach of children. One the of the bathroom stalls used by children did not have toilet paper.”

8VAC20-780-400-B

“Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. When a child did not get in the lunch line, the staff in the preschool room used a loud and harsh tone to tell a child that if he was not in line, that tells her he was not hungry for his lunch. Her voice was heard from inside the director's office with the door closed.”

8VAC20-780-410-5

“Forcing rest is a forbidden action. Child#2 gets up from his cot daily and staff reported they repeatedly pick him up and lay him back on his cot. Management confirmed that the center's practice is to keep a child on their cot during nap, even when they are awake and do not want to lay down.”

8VAC20-780-500-A

“Staff shall wash their hands with soap and running water before and after a diaper change. Staff in the 2 year-old classroom did not wash her hands before or after changing multiple children's diapers.”

8VAC20-780-520-C

“If diaper ointment or cream is used it shall be in the original container and labeled with the child's name. In the infant room there were 2 diaper creams that were not labeled to identify which child they belonged to.”

8VAC20-780-340-F

“Children under 10 years of age always shall be within actual sight and sound supervision of staff and may need to provide intermittent sight supervision of the children in the restroom area to assure the safety of children and to provide assistance to children as needed. 1. On 07/23/2026 Staff A did not provide intermittent sight supervision to 4 year-old child #2 with special needs, in the restroom area to assure his safety and assistance as needed. Child #2 asked to go to the bathroom 6 times during nap. Each time he did not use the bathroom, and Staff A took him to the office to play with a toy and then back to his cot. During the 6th bathroom visit staff A left child #2 unsupervised in the bathroom with no sight or sound supervision. When she returned to the bathroom child #2 was found with no clothing on his body and playing in the toilet. 2. On 07/27/2026 during the inspection a 2 year-old child #1 was not in sight and sound supervision when he was discovered outside of the building alone, in front of the parking lot. Staff returned to class from the playground and were unaware the playground gate had been left open and child #2 had walked out of the gate unsupervised.”

22.1-289.035-A

“Staff are required to obtain the copy of the results of a search of the center registry check every 5 years since the last check. Staff did not have the results of a repeat search of the central registry in the file.”

8VAC20-780-270-A

“(REPEAT VIOLATION) Areas and equipment of the center, inside and outside, shall be maintained in a safe condition. In the 3/4s classroom there was peeling paint along the partition. In the school-age bathroom there was a rubber glove on the floor, posing a suffocation hazard.”

8VAC20-780-60-A

“The center is required to maintain documentation that demonstrates that staff have the education, certification, and/or experience required by the job position. Staff B who was listed in the record as a program leader did not have any documentation that she met the qualifications required by the position.”

8VAC20-780-270-A

“Areas and equipment of the center, inside and outside, shall be maintained in a safe condition. The countertop in the infant room had an area of the linoleum that was cracked and peeling, exposing the particle board underneath. A child was observed napping under a cubby shelf that had cracked edges and a plastic boarder that was cracked and jagged.”

8VAC20-780-440-G

“Cribs shall be used for children under 12 months of age and for children over 12 months of age who are not developmentally ready to sleep on a cot or mat. A 16 month-old child #2 who regularly sleeps on a cot in the toddler room, was placed in a crib by staff #1 to keep them contained.”

8VAC20-780-410-2

“It is a forbidden action to put a child in an enclosure in a small confined space or any space that the child cannot freely exit themselves. Staff #1 placed a 16 month-old child #2 in an infant's crib for approximately 25 minutes as punishment.”

8VAC20-780-410-6

“It is a forbidden action to use verbal remarks which are demeaning to a child. Staff #1 used verbally demeaning remarks such as calling Child #2, "bad." It was also reported she has said phrases such as, "she doesn't listen, " I don't like her being here" and "I don't want her in my classroom."”

8VAC20-780-440-B

“(Repeat Violation) Cribs shall be identified for use by a specific child. Child #2 was placed in a crib that was not identified for her use.”

8VAC20-780-245-A

“Staff shall complete annually a minimum of 16 hours of training appropriate to the age of children in care. Staff #1 and #2 did not have documentation of having at least 16 hours of annual training for 2025.”

8VAC20-780-280-B

“(Repeat Violation) Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. The cabinet over the changing table in the infant room was unlocked and contained a bottle of disinfectant spray.”

8VAC20-780-400-B

“Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. Staff 4 used her hand to gesture a pluck to a 16 month-old child's face for not follow directions.”

8VAC20-780-510-F

“The medication authorization shall be available to staff during the entire time it is effective. Child #2 had an emergency medication at the center. None of the staff on duty were able to locate the written medication authorization.”

8VAC20-780-550-P

“The center shall maintain a written record of children's serious injuries to include required components. The injury reports completed on 07/18/2025 regarding child #1's serious injury did not include the time or how the child's parent was notified of the injury.”

8VAC20-780-270-A

“Areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition. There was a bicycle on the playground that had a crack with sharp jagged edges on the plastic bike seat.”

8VAC20-780-245-J-3

“Any child for whom emergency medications have been prescribed shall always be in the care of a staff member or independent contractor who has completed the required training for that specific emergency medication. The center agreed to administer an emergency seizure medication for Child #1, which required rectal administration. There were no staff in the building that had the MAT rectal training required to administer the seizure medication in the event the child needed it.”

8VAC20-780-280-B

“Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. The supply cabinet in the Pre-K room was unlocked and contained 2 bottles of disinfectant spray on the bottom shelf accessible to children.”

8VAC20-780-280-H

“Cosmetics, medications, or other harmful agents shall not be stored in areas that are accessible to children. There was a staff member's personal asthma inhaler in an unlocked cabinet in the Pre-K room in reach of children.”

8VAC20-780-340-A

“When staff are supervising children, they shall always ensure their care, protection, and guidance. Five year-old child #1 found an exacto knife on the floor in the Pre-K room and cut his right wrist, which required 3 stiches. Neither staff A nor B responsible for supervising the child saw him with the knife or when he cut himself. It was reported staff did not follow the center's protocol of checking the exacto knife in and out of the office. Staff reported the knife was stored in the classroom supply cabinet despite being aware that the lock on the cabinet was broken.”

8VAC20-780-340-F

“Children under 10 years of age always shall be within actual sight and sound supervision of staff. Five year-old Child #1 was not in sight supervision of Staff A and B when he found an exacto knife on the floor and cut the top of his right wrist with the knife. Neither Staff A or Staff B saw the knife or when the child picked it up.”

8VAC20-780-510-F

“The medication authorization shall be available to staff during the entire time it is effective. Child #2 had an emergency medication at the center. None of the staff on duty were able to locate the written medication authorization.”

8VAC20-780-550-P

“The center shall maintain a written record of children's serious injuries to include required components. The injury reports completed on 07/18/2025 regarding child #1's serious injury did not include the time or how the child's parent was notified of the injury.”

8VAC20-780-270-A

“Areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition. There was a bicycle on the playground that had a crack with sharp jagged edges on the plastic bike seat.”

8VAC20-780-245-J-3

“Any child for whom emergency medications have been prescribed shall always be in the care of a staff member or independent contractor who has completed the required training for that specific emergency medication. The center agreed to administer an emergency seizure medication for Child #1, which required rectal administration. There were no staff in the building that had the MAT rectal training required to administer the seizure medication in the event the child needed it.”

8VAC20-780-280-B

“Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. The supply cabinet in the Pre-K room was unlocked and contained 2 bottles of disinfectant spray on the bottom shelf accessible to children.”

8VAC20-780-280-H

“Cosmetics, medications, or other harmful agents shall not be stored in areas that are accessible to children. There was a staff member's personal asthma inhaler in an unlocked cabinet in the Pre-K room in reach of children.”

8VAC20-780-340-A

“When staff are supervising children, they shall always ensure their care, protection, and guidance. Five year-old child #1 found an exacto knife on the floor in the Pre-K room and cut his right wrist, which required 3 stiches. Neither staff A nor B responsible for supervising the child saw him with the knife or when he cut himself. It was reported staff did not follow the center's protocol of checking the exacto knife in and out of the office. Staff reported the knife was stored in the classroom supply cabinet despite being aware that the lock on the cabinet was broken.”

8VAC20-780-340-F

“Children under 10 years of age always shall be within actual sight and sound supervision of staff. Five year-old Child #1 was not in sight supervision of Staff A and B when he found an exacto knife on the floor and cut the top of his right wrist with the knife. Neither Staff A or Staff B saw the knife or when the child picked it up.”

8VAC20-780-510-I

“The center may administer prescription medication that would normally be administered by a parent to a child provided:The center administers only those drugs that were dispensed from a pharmacy and maintained in the original, labeled container and only to the child identified on the prescription label in accordance with the prescriber's instructions pertaining to dosage, frequency, and manner of administration. On 01/24/2025 Staff A administered a prescription medication to 3 year-old Child #2 that was intended for 5 year-old Child #1. When the medication was received by Staff A from the parent it was not in the original container dispensed from the pharmacy. The medication was in an amber colored bottle with no label and no instructions on dosage, frequency or manner of administration.”

8VAC20-780-510-N

“Centers shall keep a record of medication that has been given to children. On 01/24/2025 Staff A administered a prescription medication to 3 year-old Child #2 and did not keep a record of the medication given.”

8VAC20-780-340-A

“When staff are supervising children, they shall always ensure their care, protection, and guidance. On 01/24/2025 Staff A administered an undetermined amount of medication to 3-year-old child #2 that was provided to the center and intended for 5 year-old child #1.The center reported the child's mother verbally told staff A the bottle contained a prescription medication. Staff A accepted this medication in an unlabeled amber bottle, not in its original packaging and without the parent's signature on the medication authorization form. Staff A did not review the medication authorization form prior to giving child #2 the medication. The center was unable to provide the dosage amount that was given to the child.”

8VAC20-780-510-B

“Prescription medication shall be given to a child only with written authorization from the parent. 01/24/2025 a prescription medication was administered to 3 year-old Child #2 without written authorization from the parent.”

8VAC20-780-510-E

“The center's procedures for administering medication shall include any general restrictions of the center, duration of the parent's authorization for medication, and methods to prevent use of outdated medication. The center's medication policy, provided by the Program Director did not include procedures related to duration of the parent's authorization for medication, and methods to prevent use of outdated medication.”

8VAC20-780-450-A

“Cots used by children other than infants during the designated rest period or during evening and overnight care shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. Four children in the preschool room were resting on cots that did not have a bottom cover.”

8VAC20-780-280-B

“Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. The supply cabinet containing various cleaning products and disinfectant sprays was unlocked in the 3 year-old room.”

8VAC20-780-520-D

“Insect repellent shall be in the original container and labeled with the child's name. There was a bottle of insect repellent in the school-age room that was not labeled to identify the name of the child it belonged to.”

8VAC20-780-500-A

“(REPEAT VIOLATION) Staff shall wash their hands with soap and running water before and after a diaper change. Staff in the infant room did not wash their hands before or after changing a child's diaper. After changing the diaper, the staff opened cabinets and touched materials before washing her hands.”

8VAC20-780-440-B

“Cribs, cots, rest mats, and beds shall be identified for use by a specific child. Child #6 was observed sleeping in a crib that was not identified for specific use”

8VAC20-780-510-I

“The center may administer prescription medication that would normally be administered by a parent to a child provided:The center administers only those drugs that were dispensed from a pharmacy and maintained in the original, labeled container and only to the child identified on the prescription label in accordance with the prescriber's instructions pertaining to dosage, frequency, and manner of administration. On 01/24/2025 Staff A administered a prescription medication to 3 year-old Child #2 that was intended for 5 year-old Child #1. When the medication was received by Staff A from the parent it was not in the original container dispensed from the pharmacy. The medication was in an amber colored bottle with no label and no instructions on dosage, frequency or manner of administration.”

8VAC20-780-510-N

“Centers shall keep a record of medication that has been given to children. On 01/24/2025 Staff A administered a prescription medication to 3 year-old Child #2 and did not keep a record of the medication given.”

8VAC20-780-340-A

“When staff are supervising children, they shall always ensure their care, protection, and guidance. On 01/24/2025 Staff A administered an undetermined amount of medication to 3-year-old child #2 that was provided to the center and intended for 5 year-old child #1.The center reported the child's mother verbally told staff A the bottle contained a prescription medication. Staff A accepted this medication in an unlabeled amber bottle, not in its original packaging and without the parent's signature on the medication authorization form. Staff A did not review the medication authorization form prior to giving child #2 the medication. The center was unable to provide the dosage amount that was given to the child.”

8VAC20-780-510-B

“Prescription medication shall be given to a child only with written authorization from the parent. 01/24/2025 a prescription medication was administered to 3 year-old Child #2 without written authorization from the parent.”

8VAC20-780-510-E

“The center's procedures for administering medication shall include any general restrictions of the center, duration of the parent's authorization for medication, and methods to prevent use of outdated medication. The center's medication policy, provided by the Program Director did not include procedures related to duration of the parent's authorization for medication, and methods to prevent use of outdated medication.”

8VAC20-780-450-A

“Cots used by children other than infants during the designated rest period or during evening and overnight care shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. Four children in the preschool room were resting on cots that did not have a bottom cover.”

8VAC20-780-280-B

“Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. The supply cabinet containing various cleaning products and disinfectant sprays was unlocked in the 3 year-old room.”

8VAC20-780-520-D

“Insect repellent shall be in the original container and labeled with the child's name. There was a bottle of insect repellent in the school-age room that was not labeled to identify the name of the child it belonged to.”

8VAC20-780-500-A

“(REPEAT VIOLATION) Staff shall wash their hands with soap and running water before and after a diaper change. Staff in the infant room did not wash their hands before or after changing a child's diaper. After changing the diaper, the staff opened cabinets and touched materials before washing her hands.”

8VAC20-780-440-B

“Cribs, cots, rest mats, and beds shall be identified for use by a specific child. Child #6 was observed sleeping in a crib that was not identified for specific use”

8VAC20-780-510-I

“The center may administer prescription medication that would normally be administered by a parent to a child provided:The center administers only those drugs that were dispensed from a pharmacy and maintained in the original, labeled container and only to the child identified on the prescription label in accordance with the prescriber's instructions pertaining to dosage, frequency, and manner of administration. On 01/24/2025 Staff A administered a prescription medication to 3 year-old Child #2 that was intended for 5 year-old Child #1. When the medication was received by Staff A from the parent it was not in the original container dispensed from the pharmacy. The medication was in an amber colored bottle with no label and no instructions on dosage, frequency or manner of administration.”

8VAC20-780-510-N

“Centers shall keep a record of medication that has been given to children. On 01/24/2025 Staff A administered a prescription medication to 3 year-old Child #2 and did not keep a record of the medication given.”

8VAC20-780-340-A

“When staff are supervising children, they shall always ensure their care, protection, and guidance. On 01/24/2025 Staff A administered an undetermined amount of medication to 3-year-old child #2 that was provided to the center and intended for 5 year-old child #1.The center reported the child's mother verbally told staff A the bottle contained a prescription medication. Staff A accepted this medication in an unlabeled amber bottle, not in its original packaging and without the parent's signature on the medication authorization form. Staff A did not review the medication authorization form prior to giving child #2 the medication. The center was unable to provide the dosage amount that was given to the child.”

8VAC20-780-510-B

“Prescription medication shall be given to a child only with written authorization from the parent. 01/24/2025 a prescription medication was administered to 3 year-old Child #2 without written authorization from the parent.”

8VAC20-780-510-E

“The center's procedures for administering medication shall include any general restrictions of the center, duration of the parent's authorization for medication, and methods to prevent use of outdated medication. The center's medication policy, provided by the Program Director did not include procedures related to duration of the parent's authorization for medication, and methods to prevent use of outdated medication.”

8VAC20-780-450-A

“Cots used by children other than infants during the designated rest period or during evening and overnight care shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. Four children in the preschool room were resting on cots that did not have a bottom cover.”

8VAC20-780-280-B

“Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. The supply cabinet containing various cleaning products and disinfectant sprays was unlocked in the 3 year-old room.”

8VAC20-780-520-D

“Insect repellent shall be in the original container and labeled with the child's name. There was a bottle of insect repellent in the school-age room that was not labeled to identify the name of the child it belonged to.”

8VAC20-780-500-A

“(REPEAT VIOLATION) Staff shall wash their hands with soap and running water before and after a diaper change. Staff in the infant room did not wash their hands before or after changing a child's diaper. After changing the diaper, the staff opened cabinets and touched materials before washing her hands.”

8VAC20-780-440-B

“Cribs, cots, rest mats, and beds shall be identified for use by a specific child. Child #6 was observed sleeping in a crib that was not identified for specific use”