Kids Kingdom ELC Inc. #2

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing received a complaint on August 4, 2026, regarding allegations of lack of supervision that resulted in two children leaving the center without staff knowledge approximately six months to a year ago and walking to their home in a nearby apartment complex. There was no written documentation of this incident at the facility. An investigation began on August 10, 2026, and concluded on August 21, 2026, including interviewing a staff member and the administrator. The staff member interviewed acknowledged propping the door open, and two children leaving the center without being noticed by the remaining staff member. An additional concern noted during this investigation was the failure to notify OCCL when a child(ren) were missing while in the center s care. Findings: Based on the results of the investigation, this complaint was: Substantiated.”

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing received a complaint on August 4, 2026, regarding allegations of lack of supervision that resulted in two children leaving the center without staff knowledge approximately six months to a year ago and walking to their home in a nearby apartment complex. There was no written documentation of this incident at the facility. An investigation began on August 10, 2026, and concluded on August 21, 2026, including interviewing a staff member and the administrator. The staff member interviewed acknowledged propping the door open, and two children leaving the center without being noticed by the remaining staff member. An additional concern noted during this investigation was the failure to notify OCCL when a child(ren) were missing while in the center s care. Findings: Based on the results of the investigation, this complaint was: Substantiated.”

OCCL Standards Complaint (Substantiated)

“OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received on June 10, 2026. On June 5, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of not using positive behavior management, resulting in bruising left on a child. An investigation was conducted beginning June 11, 2026, and concluding on June 29, 2026. This complaint is substantiated for the use of prohibited acts of behavior management by both staff present at the facility on June 3, 2026, based on review of video footage and interviews conducted. Video footage for approximately one hour and forty-five minutes was reviewed, from 9:19 am 10:30 am, and from 1:57 pm to 2:30 pm. During this time span, Staff #1 is observed pulling multiple children by one arm at least 33 times. Additionally, Staff #1 pushes children multiple times, causing at least one child to hit their head on a bookshelf. Staff #1 uses restraint on two children, one of which Staff #1 holds onto their lap, slaps in the face, and yanks their head down by their hair. Staff #1 threatens to spray a child in the face with an unknown substance. Staff #1 is heard speaking in a threatening and demeaning tone several times, including telling a child I will fuck you up, and I will whoop your fucking ass, and takes a child into the bathroom alone for a period of time. One child is observed to be in time-out, consisting of a combination of being restrained by Staff #1 and being made to stand facing a wall for a total of 45 minutes. Another child was observed to be in time-out for a period of at least 11 minutes. Additionally, Staff #1 pointed their finger in a child s face multiple times, held a child over their head while speaking inappropriately, made negative comments about children, and jabbed a child in the sternum while yelling. Staff #2 was seen dumping a child onto the classroom floor from their nap cot and placing their leg over the child during nap time . Staff #2 was present in the classroom during some of these noted actions of Staff #1. When interviewed, Staff #2 denied seeing anything inappropriate occur in the classroom on June 3, 2026. Multiple additional concerns were noted during this investigation. This includes the failure of staff to follow the requirements for reporting suspected abuse and neglect from a staff member. Staff #2 was present in the classroom during inappropriate actions from Staff #1 and failed to say anything or make a report to the Abuse and Neglect Report Line. When interviewed, Staff #2, Staff #4, and Administrator #1 did not note the proper procedure for handling suspected abuse and neglect, all noting they would contact Administrator #1 rather than call the Abuse and Neglect Report Line. Staff #2 denied recognizing any inappropriate behavior from Staff #1 in the classroom. An additional concern is not having an understanding of and respect for children and their needs, including a respect for a child s family and culture. During nap time, Staff #1 and Staff #2 engage in conversation in front of children who are awake, calling children names and demeaning their families, including comparisons of racial background, noting the children are not disciplined. The overall actions and conversation in the video footage show a lack of understanding or respect for the needs of the children in care. In the interview with Administrator #1, they commented on the children s negative actions when recounting their review of video footage, noting their observation was the children did not want to sit on the carpet or did not want to lay and be quiet during nap time. An additional concern is the chronic use of personal cellphones while in the classroom. Staff #1 repeatedly used their cellphone while responsible for caring for children, including a video chat with someone while alone with the children. Staff #2 is observed using their cellphone during nap time, and when interviewed, stated they only use it to contact families. An additional concern is lack of supervision, as both staff members are observed leaving the classroom unsupervised during the footage. When interviewed, Staff #2 stated that due to limited staff, classrooms are sometimes out of staff-to-child ratio. Additionally, at one point a child climbs onto a bookshelf and walks on it, and Staff #1 acknowledges the action but is heard stating, it s fine, [they] can hurt [themselves]. An additional concern noted was a lack of materials available in the classroom based on video footage and direct observation of the classroom. There were two puzzles, one bin of blocks, some dramatic play materials and dolls, one or two music toys, and some color sorting bins. Additional concerns include the lack of an activity schedule, not following a lesson plan, failure to provide appropriate interactions with preschool-age children, and not following sleep requirements. The children were required to remain on their nap cots for a period of four hours on June 3, 2026. Video footage from the morning shows a lack of positive interactions with the children, and lack of guidance, structure, or clear expectations. Children were told to sit on the carpet after completing breakfast and were disciplined for not remaining still on the carpet for an extended period of time with no guidance or activity. An additional concern is the administrator not being present the required number of hours based on interviews and lack of documentation. Staff interviewed each answered differently regarding the amount of time Administrator #1 is present, with one staff member stating they are present only to an hour daily before going to the other associated facility. No attendance documentation for Administrator #1 was available. An additional concern is the lack of a working telephone for the facility. An additional concern noted was receipt of information from Adult #1 regarding an injury to Child #1 occurring in July 2025, in”

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing (OCCL) received a complaint regarding allegations of the center not notifying OCCL of a loss of electricity, not maintaining the appropriate classroom temperature, and not being able to prepare meals for the children. Unannounced visits were conducted on February 6 and 9, 2026. The complaint is substantiated for not notifying OCCL of a loss of electricity. Owner #1 and four staff members stated there was a full loss of electricity for approximately one hour on February 5, 2026, and a partial power outage from February 5 through 6, 2026. There is no evidence to substantiate this complaint for not maintaining appropriate classroom temperature based on the interviews conducted. Owner #1 and three staff members stated there was no impact to the temperature of the classrooms. There is no evidence to substantiate the allegation that meals had not been served because Staff #2 stated all meals had been served on February 5, 2026. An additional concern noted during this investigation is the center did not have a person trained in day-to-day operations available during center hours when the administrator is absent from the center.”

8U License Renewal

“Ensure complete application is submitted 60 days in advance.”

Correction date in the state record: Jan 8, 2026

61U Diapering and Soiled Clothing

“Ensure there is a working foot-activated dedicated trash can for diapers and a separate covered trash can.”

Correction date in the state record: Feb 27, 2026

53U Outdoor Area

“Ensure gates on playgrounds have working self-latching closures.”

Correction date in the state record: Mar 6, 2026

40U Child Files

“Ensure child files are complete. *Child #2 needs immunization record and blood lead screening *Child #7 needs blood lead screening”

Correction date in the state record: Feb 11, 2026

30U Personnel Files

“Ensure staff files are complete. *Signed PD plans needed for staff #1, 2, 3, 4”

Correction date in the state record: Jan 16, 2026

74U Lesson Plans

“Post clear, current lesson plans containing all developmental areas with special activities in all classrooms. Send photos and one week of plans to OCCL.”

Correction date in the state record: Jan 27, 2025

65U First Aid Kits

“Submit the following to complete the first aid kit: an eye patch/dressing, and tweezers.”

Corrected during the visit

57U Equipment

“Send photos of additional materials in blocks, arts, dramatic play, and language/literacy for the toddler room.”

Correction date in the state record: Jan 16, 2025

50U Kitchen and Food Preparation

“Ensure the refrigerator and freezer have working thermometers reading 41 and 0 degrees F., respectively.”

Corrected during the visit

49U Indoor Space

“Ensure ceiling tile are clean with no water damage. Replace two ceiling tiles in the two-year-old and toddler classrooms.”

Correction date in the state record: Jan 16, 2025

40U Child Files

“Send the following to complete children's files: developmental plans for child #1, 2, 7, and 8; blood lead screening results for Child #2.”

Correction date in the state record: Feb 4, 2025

30U Personnel Files

“Submit the following to complete staff files: prof. dev. plans for staff #1, 5, 6; CPR/FA certification for staff #5,6; eligibility letters for staff #5, 6; updated annual abuse and neglect for staff #1, 5, 6, 2, 3, 4 (2,3,4 were CAV); documentation of service letter being sent for staff #1. Not determined - annual training hours for #5, 6. Discussed OCCL 7 our health and safety training completion upon hire, prior to starting.”

Correction date in the state record: Feb 6, 2025

26U Staffing

“Submit two week's worth of documentation of the administrator's presence at least 50% of the hours of operation.”

Correction date in the state record: Jan 28, 2025

56U Sleeping Accommodations and Safe Sleep Environments

“Ensure cot charts are updated and hung up in Preschool room.”

Corrected during the visit

50U Kitchen and Food Preparation

“Ensure the refrigerator is below 41 degrees in the kitchen.”

Correction date in the state record: Feb 1, 2024

30U Personnel Files

“Ensure staff files are completed. Staff #1 needs OCCL health and Safety training. Staff #2 needs a job description.”

Correction date in the state record: Feb 22, 2024

66U Emergency Planning

“Obtain an emergency water supply to support staff and children for 24 hours.”

Correction date in the state record: Jul 27, 2023

40U Child Files

“Submit the following to complete children's files: Health appraisals for four children, immunizations for two children, blood lead test results for three children, and developmental plans for three children.”

Correction date in the state record: Aug 4, 2023