Cindy Buchanan
White Sulphur Springs, WV 24986 · Home daycare: the provider shares the address with families
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Highland Children's House-Hot Springs is a licensed child care center in Hot Springs, Virginia. It is licensed by the state, for up to 32 children, serving infants, toddlers, preschoolers and school-age children.
It is open Monday to Friday, 7:30 AM to 5:30 PM.
Virginia Department of Education, Office of Child Care Health and Safety made 12 visits in the last 3 years and cited 15 rules across 5 of them. The visit list, in the state's words, is below.
Hours
| MondayToday | 7:30 AM to 5:30 PM |
|---|---|
| Tuesday | 7:30 AM to 5:30 PM |
| Wednesday | 7:30 AM to 5:30 PM |
| Thursday | 7:30 AM to 5:30 PM |
| Friday | 7:30 AM to 5:30 PM |
| Saturday | Not listed |
| Sunday | Not listed |
Programs
| Ages | Infants, toddlers, preschoolers and school-age childrenFrom the state license |
|---|---|
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 32 childrenFrom the state license |
Cost
Highland Children's House-Hot Springs has not listed its tuition.
State record
12 visits in the last 3 years · Last visit Aug 26, 2026: no rules cited
Rules cited on 8 of 12 visits · 15 rules in all
For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
8VAC20-780-70
“Staff records shall be kept for each person that contain all the required information. The record for Staff #1 (employed for over 2 months) and Staff #3 (employed over one month) was missing two required components.”
22.1-289.035-B-1
“The center is required to obtain a completed sworn statement prior to the employee's first day of employment. The sworn statement for Staff #1 (employed for over 2 months) was not documented prior their first day of employment.”
8VAC20-780-280-B
“Hazardous substances must be in a locked place that prevents access by children. In Classroom A, a bottle of multi-surface cleaner was in an unlocked cabinet, within reach of children. In Classroom B, the cleaning solution and sanitizing solution were in an unlocked cabinet, within reach of children.”
8VAC20-780-70
“Staff records shall be kept for each person that contain all the required information. The record for Staff #1 (employed for over 2 months) and Staff #3 (employed over one month) was missing two required components.”
22.1-289.035-B-1
“The center is required to obtain a completed sworn statement prior to the employee's first day of employment. The sworn statement for Staff #1 (employed for over 2 months) was not documented prior their first day of employment.”
8VAC20-780-280-B
“Hazardous substances must be in a locked place that prevents access by children. In Classroom A, a bottle of multi-surface cleaner was in an unlocked cabinet, within reach of children. In Classroom B, the cleaning solution and sanitizing solution were in an unlocked cabinet, within reach of children.”
8VAC20-780-150-B
“Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization record for child #1, in care for 2 weeks, was not signed.”
8VAC20-780-150-B
“Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization record for child #1, in care for 2 weeks, was not signed.”
8VAC20-780-60-A
“The center shall maintain and keep at the center a separate record for each child enrolled that contains all the required information. The record for Child #1, enrolled for three months, was missing the following required components: Name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached.”
8VAC20-780-60-A
“The center shall maintain and keep at the center a separate record for each child enrolled that contains all the required information. The record for Child #1, enrolled for three months, was missing the following required components: Name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached.”
8VAC20-780-320-B
“Each restroom shall be equipped with soap, toilet paper, and disposable towels or an air dryer within reach of children. Three of the restrooms did not have disposable towels or an air dryer.”
8VAC20-780-560-F
“When the center provides snacks, a menu listing food to be served the current week period. The center did not provide a menu for the snacks that are served daily.”
8VAC20-780-340-D
“Each grouping of children shall have at least one staff regularly present who meets lead teacher qualifications. Staff #2, who did not meet lead teacher qualifications, was alone with a group of infants for 30 minutes while the program lead left the building to obtain towels off premises.”
8VAC20-780-560-J
“Tables and high chair trays shall be sanitized before and after each use for feeding; and Cleaned at least daily. The tables in the infant room were cleaned after feeding and not sanitized before and after feeding.”
8VAC20-780-290-A-3
“In areas used by preschool age or younger children, electrical outlets shall have protective covers. Children in the Infant/Toddler room were playing next to one uncovered outlet that were within their reach.”
8VAC20-780-500-A
“Children’s hands shall be washed with soap and running water or a disposal wipe before and after each feeding. Staff # 2 was feeding an infant and the infant’s hands were not washed with soap and water or with a disposal wipe before and after the feeding”
8VAC20-780-150-B
“Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization record for children 1 and 3 were not signed and dated.”
8VAC20-780-500-B
“Based on observation, the center failed to ensure that disposable diapers were disposed in a leakproof or plastic-lined storage system that is either foot-operated or used in such a way that neither the staff member's hand nor the soiled diaper touches an exterior surface of the storage system during disposal. Evidence: The storage system for soiled diapers had a swinging lid that the soiled diaper or the staff member’s hand would touch when disposing the soiled diaper.”
22.1-289.035-B-2
“Based on review of five staff's records, the center failed to ensure that no person shall be hired for compensated employment prior to the enter obtaining an employment eligibility letter upon completion of a fingerprint background check as required by the Code of Virginia. Evidence: 1.Staff # 2 had a documented hire date of 05/28/2024 and on the fingerprint letter of eligibility was dated 06/12/2024.”
8VAC20-780-450-C
“Based on interviews, the center failed to ensure that all crib sheets were washed daily. Evidence: Confirmed by infant room staff the crib sheets were washed weekly.”
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White Sulphur Springs, WV 24986 · Home daycare: the provider shares the address with families
White Sulphur Springs, WV 24986 · Home daycare: the provider shares the address with families
White Sulphur Springs, WV 24986 · Home daycare: the provider shares the address with families
FAQ
Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.
Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on August 26, 2026, with no rules cited. It lists 12 visits in the last 3 years.
Yes. Inspectors cited 15 rules across 8 of 12 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
32, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.
Yes. The state record says it accepts child care subsidies.
Monday to Friday, 7:30 AM to 5:30 PM. These are the hours on the state record. Holiday hours can differ.
It has not listed its tuition. Call (540) 468-1100 to ask.
(540) 468-1100.
49 Panther Drive, Hot Springs, VA 24445.