Creative Beginnings Learning Center II

24U Staff Qualifications

“Ensure an individual is named as the program administrator. Technical assistance was provided in response to this non-compliance”

Correction date in the state record: Dec 17, 2025

OCCL Standards Complaint (Substantiated)

“On October 25, 2024, a complaint was called into the Office of Child Care Licensing (OCCL) regarding not providing communication about an injury, not answering the center telephone, not having an administrator for a long period of time, and having a child use a mat for napping before 12 months of age without permission. This complaint is substantiated for not providing communication regarding an injury because although an injury report was written, Parent #1 was not verbally notified or given the report upon pick-up. There is no evidence to substantiate the allegation of not answering the center's telephone because LS #1 observed Owner #1 answering the phone several times throughout the visit. Owner #1 noted Parent #1 and Parent #2 also called multiple times after hours when no one is available to answer the phone, and would reach out via the Brightwheel application, where they would receive a prompt response. There is no evidence to substantiate the allegation of Child #1 using a mat/cot for napping before twelve months of age. Documentation was provided to LS #1 supporting the transition of Child #1 after their first birthday as well as mat/cot permission signed by Parent #2. While the program s administrator resigned in August 2024, Owner #1 is qualified as an Early Childhood Teacher, handles administrative duties regardless, and has been present every day, open to close to assist the staff and run day-to-day operations. Owner #1 notified OCCL as required of the resignation of the administrator and has been in communication with LS #1 regarding the challenge of obtaining a newly named administrator, including showing documented efforts to do so. There is no evidence to substantiate children not having updated health appraisal or immunization requirements; all children in Child #1 s classroom were observed to have up-to-date health appraisal requirements.”

43U Children's Attendance

“Ensure children's attendance during nap time when combining children for nap. This was corrected at the visit when the staff signed the child into the 1 year old room.”

Corrected during the visit

40U Child Files

“Ensure child files are complete. Child #9 needs blood lead screening. Send results to OCCL when complete.”

Correction date in the state record: Dec 5, 2023

36U Staff Attendance

“Ensure staff sign in and out for lunch breaks. This was corrected at the visit when the staff signed in and out on the tracking sheet.”

Corrected during the visit

30U Personnel Files

“Ensure staff files are complete. Staff #1 needs to complete the seven hour OCCL health and Safety course. Send certificate when the course is complete to OCCL.”

Correction date in the state record: Dec 5, 2023

27U Ratios, Group Size, and Supervision

“Ensure children are supervised at all times. Two older children were in the 2 year old room without an assigned staff member. This was corrected at the visit when the children were moved to the PK classroom.”

Corrected during the visit

OCCL Standards Complaint (Substantiated)

“A complaint was received on August 24, 2022, regarding the allegation there was an infestation of mice in the center as well as mice eating food being served to children. An investigation was conducted August 26, 2022. The complaint was substantiated because LS Brady observed a small amount of mouse droppings in between the cabinets on the floor of the kitchen. There was no evidence of mice eating food being served to children. A concern noted was the kitchen s base cabinets were not clean.”

20U Positive Behavior Management

“Staff member used improper discipline when she swatted a child on the bottom. The staff member's employment was immediately terminated. All documentation was sent to OCCL.”

Correction date in the state record: Dec 15, 2021