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Home daycare 

Charlena Thompson

Norfolk, VA 23504 · home daycare: the provider shares the address with families
licensed capacity
9
open each week
5 days

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Licensed by the stateInspection record

About

About Charlena Thompson

Charlena Thompson is a licensed home daycare in Norfolk, Virginia. It is licensed by the state, for up to 9 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 6:00 AM to 12:00 AM. As a home daycare, the provider shares the address with families when you call.

Virginia Department of Education, Office of Child Care Health and Safety made 10 visits in the last 3 years and cited 8 rules across 5 of them. The visit list, in the state's words, is below.

InfantsSchool-ageAccepts child care subsidyOpens before 7 AM

Ages served: infants, toddlers, preschoolers and school-age children

From the state license
Ask when you call: rates, current openings, the address and how to visit, staff-to-child ratio and teacher qualifications.
Type
Home daycare
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
Closed today
Licensed capacity
9 children

Hours

Hours

Monday6:00 AM to 12:00 AM
Tuesday6:00 AM to 12:00 AM
Wednesday6:00 AM to 12:00 AM
Thursday6:00 AM to 12:00 AM
Friday6:00 AM to 12:00 AM
SaturdayNot listed
SundayTodayNot listed
From the state license

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license
SettingFamily child care homeFrom the state license
Child care subsidyAccepts state child care subsidiesFrom the state license
Licensed capacity9 childrenFrom the state license

Cost

Tuition and costs

Charlena Thompson has not listed its tuition.

Ask the daycare for its ratesIt has not listed its tuition.

State record

Inspection reports for Charlena Thompson

License

Status
Licensed and operating
License type
License (Two Year)
Capacity
9 children
Ages
Infants, toddlers, preschoolers and school-age children
License number
#155521
See the state's record

Summary

10 visits in the last 3 years · Last visit Aug 6, 2026: no rules cited

Rules cited on 8 of 10 visits · 8 rules in all

  • Health, medication and illness 4
  • Safety and hazards 2
  • Staff training and qualifications 1
  • Supervision and ratios 1

For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 14 visits
  1. Aug 6, 2026InspectionNo rules cited
  2. Feb 10, 2026InspectionNo rules cited
  3. Jul 22, 2025Inspection3 rules cited
    • Health, medication and illness

      8VAC20-800-90-C

      “Documentation of additional immunizations is required once every six months for children under the age of two years. ' The records for the three children in care did not contain immunization updates every six months until the age of two years.”
    • Safety and hazards

      8VAC20-800-280

      “Poisonous materials shall be stored in an area inaccessible to children. Cleaning chemicals were in an unlocked cabinet under the sink in the bathroom that the children use.”
    • Health, medication and illness

      8VAC20-800-90-C

      “Documentation of additional immunizations is required once every six months for children under the age of two years. ' The records for the three children in care did not contain immunization updates every six months until the age of two years.”
  4. Jul 22, 2025Inspection3 rules cited
    • Health, medication and illness

      8VAC20-800-90-C

      “Documentation of additional immunizations is required once every six months for children under the age of two years. ' The records for the three children in care did not contain immunization updates every six months until the age of two years.”
    • Safety and hazards

      8VAC20-800-280

      “Poisonous materials shall be stored in an area inaccessible to children. Cleaning chemicals were in an unlocked cabinet under the sink in the bathroom that the children use.”
    • Health, medication and illness

      8VAC20-800-90-C

      “Documentation of additional immunizations is required once every six months for children under the age of two years. ' The records for the three children in care did not contain immunization updates every six months until the age of two years.”
  5. Jan 28, 2025Inspection2 rules cited
    • Safety and hazards

      8VAC20-800-280

      “Potentially poisonous substances, materials and supplies such as, but not limited to, cleaning agents, disinfectants, deodorizers, plant care chemicals, pesticides, and petroleum distillates shall be stored away from food in areas inaccessible to children. There was a aerosol can of air freshener, insecticide, and disinfectant accessible in the restroom that the children could access.”
    • Health, medication and illness

      8VAC20-800-90-C

      “Documentation of additional immunizations is required once every six months for children under the age of two years. ' Child #3, 31 months old, last documented immunization was over 15 months ago.”
  6. Jan 28, 2025Inspection2 rules cited
    • Safety and hazards

      8VAC20-800-280

      “Potentially poisonous substances, materials and supplies such as, but not limited to, cleaning agents, disinfectants, deodorizers, plant care chemicals, pesticides, and petroleum distillates shall be stored away from food in areas inaccessible to children. There was a aerosol can of air freshener, insecticide, and disinfectant accessible in the restroom that the children could access.”
    • Health, medication and illness

      8VAC20-800-90-C

      “Documentation of additional immunizations is required once every six months for children under the age of two years. ' Child #3, 31 months old, last documented immunization was over 15 months ago.”
  7. Aug 21, 2024Inspection1 rule cited
    • Health, medication and illness

      8VAC20-800-90-A

      “Based on record review and interview it was determined that the provider did not obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations. Evidence: 1. The record for child #2(enrolled 8/19/24) did not contain documentation of immunizations. 2. Provider confirmed that they did not have immunization documentation.”
  8. Aug 21, 2024Inspection1 rule cited
    • Health, medication and illness

      8VAC20-800-90-A

      “Based on record review and interview it was determined that the provider did not obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations. Evidence: 1. The record for child #2(enrolled 8/19/24) did not contain documentation of immunizations. 2. Provider confirmed that they did not have immunization documentation.”
  9. Apr 2, 2024Inspection2 rules cited
    • Staff training and qualifications

      8VAC20-790-250-F

      “Based on record review ad interview it was determined the provider and assistant provider did not complete the department's annual health and safety update course. Evidence: 1. There was no documentation of the completion of the annual health and safety update course in the provider and assistant provider's records. 2. Provider confirmed that they needed to complete the most recent annual update.”
    • Supervision and ratios

      8VAC20-800-430-A

      “Based on observation and interview it was determined the provider did not ensure children under two years of age and children over two years of age who are not developmentally ready to climb or descend stairs without supervision shall not have access to stairs. Evidence: 1. The stairway did not have a gate that prevented access to children in care. 2. The provider confirmed that the child in care was under two years of age.”
  10. Apr 2, 2024Inspection2 rules cited
    • Staff training and qualifications

      8VAC20-790-250-F

      “Based on record review ad interview it was determined the provider and assistant provider did not complete the department's annual health and safety update course. Evidence: 1. There was no documentation of the completion of the annual health and safety update course in the provider and assistant provider's records. 2. Provider confirmed that they needed to complete the most recent annual update.”
    • Supervision and ratios

      8VAC20-800-430-A

      “Based on observation and interview it was determined the provider did not ensure children under two years of age and children over two years of age who are not developmentally ready to climb or descend stairs without supervision shall not have access to stairs. Evidence: 1. The stairway did not have a gate that prevented access to children in care. 2. The provider confirmed that the child in care was under two years of age.”
Show 4 earlier visits
  1. Oct 31, 2023InspectionNo rules cited
  2. Dec 20, 2022InspectionNo rules cited
  3. Mar 7, 2022Inspection3 rules cited
    • Safe sleep

      8VAC20-800-530-B

      “Based on observation it was determined the provider did not ensure that when cribs are being used by infant there was a tight fitting bottom cover. Evidence: 1. Child #1(11 months) was observed in a crib with a large terry cloth towel wrapped around the mattress, presenting a potential suffocation hazard. 2. Provider confirmed that they have a fitted crib sheet for child #1.”
    • Records and paperwork

      8VAC20-800-60-B

      “Based on record review it was determined the provider did not ensure each child's record contained the required information. Evidence: 1. The record for child #2(enrolled 1/11/22) did not contain one of the two required emergency contacts. 2. The record for child #2(enrolled 1/11/22) did not contain the medical insurance policy number.”
    • Safety and hazards

      8VAC20-800-730-D

      “Based on observation it was determined the provider did not ensure that all household member medication was stored in a locked place using a safe locking method that prevents access by children. Evidence: There was a bottle of over the counter cough medication on the kitchen table during this inspection.”
  4. Mar 7, 2022Inspection3 rules cited
    • Safe sleep

      8VAC20-800-530-B

      “Based on observation it was determined the provider did not ensure that when cribs are being used by infant there was a tight fitting bottom cover. Evidence: 1. Child #1(11 months) was observed in a crib with a large terry cloth towel wrapped around the mattress, presenting a potential suffocation hazard. 2. Provider confirmed that they have a fitted crib sheet for child #1.”
    • Records and paperwork

      8VAC20-800-60-B

      “Based on record review it was determined the provider did not ensure each child's record contained the required information. Evidence: 1. The record for child #2(enrolled 1/11/22) did not contain one of the two required emergency contacts. 2. The record for child #2(enrolled 1/11/22) did not contain the medical insurance policy number.”
    • Safety and hazards

      8VAC20-800-730-D

      “Based on observation it was determined the provider did not ensure that all household member medication was stored in a locked place using a safe locking method that prevents access by children. Evidence: There was a bottle of over the counter cough medication on the kitchen table during this inspection.”

Copied from Virginia Department of Education, Office of Child Care Health and Safety on October 2, 2026; the state's records start around Oct 2012. Rule wording, severity and dates are the state's.

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FAQ

Questions about Charlena Thompson

Is Charlena Thompson licensed?

Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.

When was Charlena Thompson last inspected?

Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on August 6, 2026, with no rules cited. It lists 10 visits in the last 3 years.

Has Charlena Thompson had rules cited by the state?

Yes. Inspectors cited 8 rules across 8 of 10 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Charlena Thompson care for?

9, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does Charlena Thompson accept child care subsidies?

Yes. The state record says it accepts child care subsidies.

What are Charlena Thompson's hours?

Monday to Friday, 6:00 AM to 12:00 AM. These are the hours on the state record. Holiday hours can differ.

How much does Charlena Thompson cost?

It has not listed its tuition. Call (757) 625-0864 to ask.

What is Charlena Thompson's phone number?

(757) 625-0864.

Where is Charlena Thompson?

Norfolk, VA 23504. It is a home daycare, so the provider shares the street address with families directly.

Sources: Virginia Department of Education, Office of Child Care Health and Safety (license and visits).