Busy Bees Arizona Chandler

AAC R9-5-501.B.1. B. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;

“Findings: Per allegation, staff interviews, facility documentation, video footage, and the Compliance Officers' observations, the facility failed to supervise enrolled children at all times when a 2-year-old was left alone and unsupervised on the playground. Staff stated, "I looked over at the fence, and the child was alone; both teachers went inside."”

AAC R9-5-501.A.1. A. A licensee shall ensure that: 1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Per allegation, staff interviews, facility documentation, video footage, and the Compliance Officers' observations, the health, safety, and welfare of an enrolled child was placed at risk of harm when a 2-year-old child was left alone and unsupervised on the playground. Staff stated the following: "Both teachers went inside." "The child was alone." "Upper management got the child from the playground and brought them inside." "Staff did not complete the transition log or name-to-face documentation."”

AAC R9-5-404.A. A. A licensee shall ensure that at least the following staff-to-children ratios are maintained at all times when providing child care services to enrolled children: Age Group/Staff: Children - Infants/1:5 or 2:11; 1-year-old children/1:6 or 2:13; 2-year-old children/1:8; 3-year-old children/1:13; 4-year-old children/1:15; 5-year-old children not school-age/1:20; School-age children/1:20

“Findings: Per allegation, facility documentation, video footage, and the Compliance Officers' observations, the staff-to-child ratio was 0:1 when a 2-year-old child was left alone on the playground.”

AAC R9-5-501.A.1. A. A licensee shall ensure that: 1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Based on staff statement, facility documentation, and the Compliance Officers' observations, the health, safety, and welfare of an enrolled child was placed at risk of harm on 11/19/2025 when an enrolled child was not given their life-saving medication #1 when having an allergic reaction. The child's allergic reaction resulted in calling 911 and the child's parent at two separate times. Upon arrival at the facility, the child's parent administered medication #2 and the paramedics cleared the child to stay at the facility for the remainder of the day. The parent and paramedics were called a second time, about 20 to 30 minutes later, when the child continued to show symptoms of the allergic reaction. The paramedics administered medication #3 to the child upon arrival back at the facility. The child was then transported to the emergency room and was administered medication #1 upon arrival at the hospital. Staff stated that they did not administer medication #1 because other staff hesitated and stated they wanted to wait until the paramedics arrived.”

AAC R9-5-516.B.3. B. If prescription or nonprescription medications are administered, a licensee shall ensure that: 3. A facility director, or a staff member designated in writing by the facility director, does not administer a medication to an enrolled child unless the facility receives written authorization signed by the enrolled child’s parent or health care provider that includes the: a. Name of the enrolled child; b. Type of the medication; c. Prescription number, if any; d. Instructions for administration specifying the: i. Dosage and route of administration; ii. If indicated, starting and ending dates of the dosage period; and iii. Times and frequency of administration; e. Reason for the medication; and f. Date of authorization; and

“Per Allegation Findings: Based on facility documentation, staff statements, and the Compliance Officer's observations, staff did not administer Child #1's life-saving medication that was authorized to be given to the child at the facility when having an allergic reaction. Staff stated: "The child was coughing, their lips were turning blue, and they would not take any water." "Staff said they wanted to wait to give medication #1." "The parent gave medication #2 when they got here." "About 20-30 minutes later, the child was having another outbreak, and we called the parent and the paramedics again." "The paramedics gave medication #3 when they got here, and medication #1 was administered to the child at the hospital."”

AAC R9-5-512.B. B. A licensee shall maintain facility premises and furnishings:1. In a clean condition, and 2. Free from odor.

“Findings: Based on the Compliance Officer's observations, the following areas were not maintained in a clean condition: *Preschool 2: The toilets in the restroom had yellow stains, and there was a buildup of scum around the pipes. The restroom sink counter had a buildup of black smudges at the corners and under the soap dispensers. *Pre-K 1: There was black debris on the window seal. Two rectangular rugs had multiple areas with black smudges.”

AAC R9-5-512.F. F. A licensee shall ensure that:1. Each toilet room in a facility contains, within easy reach of enrolled children: a. Mounted toilet tissue; and b. Except as provided in subsection (G): i. A sink with running water; ii. Soap contained in a dispenser; and iii. Disposable, single-use paper towels in a mounted dispenser, or a mechanical air hand dryer; 2. Staff members wash their hands with soap and running water after toileting; 3. An enrolled child’s hands are washed with soap and running water after toileting; 4. Except for a cup or receptacle used only for water, food waste is stored in a covered container and the container is clean and lined with a plastic bag; 5. Food waste and other refuse is removed from the facility building at least once every 24 hours or more often as necessary to maintain a clean condition and avoid odors; 6. A staff member or an enrolled child does not draw water for human consumption from a toilet room handwashing sink; 7. Toys, materials, and equipment are maintained in a clean condition; 8. Plumbing fixtures are maintained in a clean and working condition; and 9. Chipped or cracked sinks and toilets are replaced or repaired.

“Findings: Based on the Compliance Officer's observations, the following items were not in compliance: * Toddler 3: There was 1 toilet with a bag over it. Staff stated it had been out of service for 1 to 2 weeks. * Preschool 2: There was a food waste container without a lid.”

AAC R9-5-603.E. E. A licensee shall ensure that the following is provided and maintained within the fall zones of swings and climbing equipment in an outdoor activity area:1. A shock-absorbing unitary surfacing material manufactured for such use in outdoor activity areas; or 2. A minimum depth of 6 inches of a non-hazardous, resilient material such as fine loose sand or wood chips.

“Findings: Based on the Compliance Officer's observations, the fall zones in all playgrounds lacked 2 of 6 inches of wood chips.”

ARS § 36-883.02.C. C. Applicants, licensees and child care personnel shall attest on forms that are provided by the department that:1. They are not awaiting trial on or have never been convicted of or admitted in open court or pursuant to a plea agreement committing any of the offenses listed in section 41-1758.07, subsection B in this state or similar offenses in another state or jurisdiction. 2. They are not parents or guardians of a child adjudicated to be a dependent child as defined in section 8-201. 3. They have not been denied or had revoked a certificate to operate a child care group home or a license to operate a child care facility in this or any other state or that they have not been denied or had revoked a certification to work in a child care facility or child care group home.

“Findings: Based on the Compliance Officers' observations and 6 staff files reviewed, the file for Staff #1(DOE 3/23/25) lacked a completed Criminal History Affidavit.”

AAC R9-5-509.A. A. A licensee that prepares food for enrolled children on facility premises shall, if required by 9 A.A.C. 8, Article 1, andthe local ordinances of the local health department where the facility is located, obtain a food establishment permit issued under 9 A.A.C. 8, Article 1, and: 1. Provide the Department with a copy of the facility’s food establishment permit before the Department issues a license to the facility, 2. Maintain the facility’s current food establishment permit on the facility’s premises, and 3 Provide a copy of the facility’s current food establishment permit to the Department upon request.

“Findings: Based on the Compliance Officer's observations and facility documentation, the Licensee lacked documentation of a current Sanitation Permit as required. The Sanitation Permit expired 11/30/24.”

AAC R9-5-404.A. A. A licensee shall ensure that at least the following staff-to-children ratios are maintained at all times when providing child care services to enrolled children: Age Group/Staff: Children - Infants/1:5 or 2:11; 1-year-old children/1:6 or 2:13; 2-year-old children/1:8; 3-year-old children/1:13; 4-year-old children/1:15; 5-year-old children not school-age/1:20; School-age children/1:20

“Findings: Based on the Compliance Officer's observations, the staff-to-child ratio in the Activity room was 0:8. A non-staff member was alone with enrolled children.”

AAC R9-5-516.B.3. B. If prescription or nonprescription medications are administered, a licensee shall ensure that:3. A facility director, or a staff member designated in writing by the facility director, does not administer a medication to an enrolled child unless the facility receives written authorization signed by the enrolled child’s parent or health care provider that includes the: a. Name of the enrolled child; b. Type of the medication; c. Prescription number, if any; d. Instructions for administration specifying the: i. Dosage and route of administration; ii. If indicated, starting and ending dates of the dosage period; and iii. Times and frequency of administration; e. Reason for the medication; and f. Date of authorization; and

“Findings: Based on the Compliance Officer's observations and facility documentation, the following medication authorization forms lacked information: *Child #13: End date, prescription number, and time and frequency *Child #14: Start and end date, time and frequency”

AAC R9-5-502.A.8.b. A. A licensee providing child care services for infants shall: 8. Provide a crib for each infant that: b. Has a commercially waterproofed mattress; and

“Findings: Based on the Compliance Officer's observations, in the Infant 2 room, 4 of the 10 crib mattresses reviewed were ripped, making them not commercially waterproof.”

AAC R9-5-309.C. C. A licensee shall maintain on facility premises: 1. A current fire inspection report including documentation of any repairs or corrections required by the fire inspection report; and 2. If there are gas pipes that run from a gas meter to an appliance or location on the facility premises, a current gas inspection report including documentation of any repairs or corrections required by the gas inspection report.

“Findings: Based on the Compliance Officer's observations and facility documentation, the Facility lacked a violation-free fire inspection report.”

AAC R9-5-501.A.12. A. A licensee shall ensure that: 12. The facility premises, including the buildings, are maintained free from hazards;

“Findings: Based on the Compliance Officer's observations, the following activity areas were not maintained free from hazards and were accessible to enrolled children: *Preschool 1: The window sill had flaky paint and exposed drywall. *Infant 1: The baseboard on the east wall was detached and had exposed fiberboard. A cabinet door had paint chipping off.”

AAC R9-5-501.C.1. C. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;

“Findings: Based on the Compliance Officer's observations, staff did not supervise enrolled children at all times as required. In the Activity room, there were 8 enrolled children alone with a non-staff member.”

AAC R9-5-306.A. A. A licensee shall maintain a dated attendance form containing an enrolled child’s name with the time of each admission and release of the enrolled child. 1. Except as provided in subsection (A)(2), a licensee shall ensure that the attendance form is signed with at least a first initial of an individual’s first name and the individual’s last name by each enrolled child’s parent or individual designated by the enrolled child’s parent, each time the enrolled child is admitted or released. 2. An electronic fingerprint verification or an electronic signature may be used in place of a signature of the enrolled child’s parent or designated individual to admit or release the enrolled child. 3. If an electronic signature is used to admit or release the enrolled child, the licensee shall adopt policies and procedures to ensure that the individual whose signature the electronic or digital method of identification represents is accountable for the use of the electronic or digital method; 4. A licensee shall develop, document, and implement policies and procedures to ensure that the identity of an individual is known to the staff member or is verified with picture identification before releasing an enrolled child to the individual. 5. A licensee shall not release the enrolled child to an individual other than the enrolled child’s parent or other individual designated in writing by the enrolled child’s parent except when the enrolled child’s parent is unable to collect the enrolled child and authorizes the licensee by telephone to release the enrolled child to an individual not so designated. a. The licensee shall verify the telephone authorization using a means of verification that has been agreed upon between the licensee and the enrolled child’s parent at the time of enrollment. b. The licensee shall document the means of verification in subsection (A)(5)(a) on the enrolled child’s Emergency, Information, and Immunization Record card. 6. A licensee shall not permit the self-admission or self-release of an enrolled child unless the enrolled child is of school age and the licensee has obtained and verified written permission from the enrolled child’s parent. 7. A licensee shall maintain the attendance form on facility premises for 12 months after the date of attendance.

“Findings: Based on the Compliance Officers' observations and facility documentation, 12 of 34 enrolled children's attendance records reviewed lacked the following information on 1/1/25: *Child #1, #2, and #5: An admission signature *Child #3, #4, #6, # 8, #9, #11, and #12 : An admission and release signature *Child #9 and #10: A release signature”

AAC R9-5-501.C.5. C. A licensee shall ensure that a staff member:5. Except as provided in subsection (D), prepares and posts a dated lesson plan in each indoor activity area for each calendar week, which is maintained on facility premises for 12 months after the lesson plan date and provides opportunities for each child to: a. Gain a positive self-concept; b. Develop and practice social skills; c. Think, reason, question, and experiment; d. Acquire language skills; e. Develop physical coordination skills; f. Participate in structured large muscle physical activity; g. Develop habits that meet health, safety, and nutritional needs; h. Express creativity; i. Learn to respect cultural diversity of children and staff; j. Learn self-help skills; and k. Develop a sense of responsibility and independence;

“Findings: Based on the Compliance Officer's observations and facility documentation, the following activity areas lacked a current lesson plan: *Preschool 1: The posted lesson plan was dated from 7/7/25 - 7/11/25 *Toddler 3: The posted lesson plan was dated from 7/14/25 - 7/18/25”

AAC R9-5-306.B. B. A licensee shall: 1. Develop, document, and implement policies and procedures to ensure that a staff member maintains daily documentation of the presence of an enrolled child in an activity area that includes a method to account for any temporary absences of the enrolled child from the activity area, and 2. Maintain the documentation of the presence of enrolled children in an activity area required in subsection (B)(1) on facility premises for 12 months after the date of the documentation.

“Findings: Based on the Compliance Officer's observations, the rosters in the following activity areas did not reflect the number of children present: *Activity room: 8 children present in the room with a non-staff member who lacked a roster *Preschool 1: 15 children on the roster and 11 children present *Preschool 2: 9 children on the roster and 8 children present *Toddler 5: 9 children on the roster and 8 children present”

AAC R9-5-503.A.1. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:1. A nonabsorbent, sanitizable diaper changing surface that is: a. Seamless and smooth, and b. Kept clear of items not required for diaper changing;

“Findings: Based on the Compliance Officer's observations, the following diaper changing areas were not maintained in a sanitizable condition: *Toddler 1 & 3: There was brown buildup around the handwashing sink faucet.”

AAC R9-5-503.A.1. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:1. A nonabsorbent, sanitizable diaper changing surface that is: a. Seamless and smooth, and b. Kept clear of items not required for diaper changing;

“Findings: Based on the Compliance Officers' observations, the following diaper changing areas were not kept clear of items not required for diaper changing: Infant 1 Room: There was an iPad located on the diaper-changing surface and dried paint splatter in the diaper-changing sink. Activity Room: There were blue and yellow plastic balls located in the diaper-changing sink.”

AAC R9-5-602.A. A. A licensee shall ensure that the facility meets the following square footage requirements for indoor activity areas based on the child care services classifications:1. At least 35 square feet of indoor activity space for each infant and 1-year-old child; 2. At least 25 square feet of indoor activity space for each child who is not an infant or 1-year-old child; and 3. When 1-year-old children are grouped together with children older than 1-year-old children in the same activity area, at least 35 square feet of indoor activity space for each child.

“Findings: Based on the Compliance Officers' observations, In the 1's Room, the capacity was 13, and 14 children were present in the room.”

AAC R9-5-509.C.18. C. A licensee shall ensure that:18. A staff member: a. Prepares a weekly menu at least one week in advance, b. Includes on the menu the specific foods to be served on each day, c. Dates each menu, d. Posts each menu at least one day before the first meal on the menu will be served, and e. Writes food substitutions on a posted menu no later than the morning of the day of meal service;

“Findings: Based on the Compliance Officer's observations and facility documentation, the menu posted in the Preschool 2 room stated that Life cereal, blueberries, and milk would be served for breakfast. Instead, butter and jelly toast, cut oranges, and milk were served.”

AAC R9-5-512.D. D. A licensee shall ensure that toilet bowls, lavatory fixtures, and floors in toilet rooms and kitchens are cleaned and sanitized as often as necessary to maintain them in a clean and sanitized condition or at least once every 24 hours.

“Findings: Based on the Compliance Officers' observations, in the Preschool 2 bathroom, there was an orange substance around the toilet bowl.”

AAC R9-5-501.C.11. C. A licensee shall ensure that a staff member:11. In an indoor activity area that does not have a diaper changing area: a. Stores an enrolled child’s wet or soiled clothing in a sealed plastic bag labeled with the enrolled child’s name; and b. Sends an enrolled child’s wet or soiled clothing home with the enrolled child when the facility releases the enrolled child to the enrolled child’s parent; and

“Findings: Based on the Compliance Officers' observations, in the Preschool 1 bathroom, the soiled clothing container was overflowing with used soiled clothes.”

AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area:1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area

“Findings: Based on the Compliance Officers' observations, on the 3's Playground, there was a large rug folded and intermixed with the wood chips.”

AAC R9-5-509.C.23. C. A licensee shall ensure that:23. A freezer at the child care facility maintains a temperature of 0° F or below, as shown by a thermometer kept in the freezer at all times; and

“Findings: Based on the Compliance Officers' observations, the freezer in the Infant 1 Room lacked a thermometer.”

AAC R9-5-502.A.1. A. A licensee providing child care services for infants shall: 1. Provide a wall-enclosed room for infants that provides exits required by R9-5-601(1);

“Findings: Based on the Compliance Officers' observations, the Infant 1 Room had two Dutch doors with the top half of both doors open to the lobby and the second Infant Room.”

AAC R9-5-304.B. B. Except as required in A.R.S. § 36-3009, before an enrolled child receives child care services, a licensee shall require the enrolled child’s parent to complete a Department-provided Emergency, Information, and Immunization Record card that is signed by the enrolled child’s parent containing: 1. The child’s name, home address, city, state, zip code, home telephone number, sex, and date of birth; 2. The date of the child’s enrollment; 3. The name, home address, city, state, zip code, and contact telephone number of each parent of the child; 4. The name and contact telephone number of at least two individuals authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted; 5. The name and contact telephone number of the child’s health care provider; 6. The written authorization for emergency medical care of the enrolled child when the parent cannot be contacted at the time of the emergency; 7. The name of the individual to be contacted in case of injury or sudden illness of the child; 8. The written instructions of a child’s parent or health care provider for nutritional and dietary needs of the child including, if applicable, the request in R9-5-509(C)(9); and 9. A written record completed by the child’s parent or health care provider noting the child’s susceptibility to illness, physical conditions of which a staff member should be aware, and any individual requirements for health maintenance.

“Findings: Based on the Compliance Officers' observations and facility documentation, 3 of 25 of the Emergency, Information, and Immunizations Record cards reviewed lacked the following: Child #1: The contact telephone number of the child's health care provider. Child #2: The name of the individual to be contacted in case of injury or sudden illness of the child. Child #3: The name and contact telephone number of the child's health care provider.”

AAC R9-5-404.A. A. A licensee shall ensure that at least the following staff-to-children ratios are maintained at all times when providing child care services to enrolled children: Age Group/Staff: Children - Infants/1:5 or 2:11; 1-year-old children/1:6 or 2:13; 2-year-old children/1:8; 3-year-old children/1:13; 4-year-old children/1:15; 5-year-old children not school-age/1:20; School-age children/1:20

“Findings: Based on the Compliance Officers' observations, in the Preschool 1 (3's) room, the staff-to-children ratio was 1:14. The second teacher walked out of the classroom, closed the door, and updated the posting board located outside the classroom door.”

AAC R9-5-511.A. A. A licensee shall provide each enrolled child who naps or sleeps at the facility with a separate cot or mat or a crib that meets the requirements of R9-5-502(A)(8) and ensure that:1. A cot, mat, or crib used by the enrolled child accommodates the enrolled child’s height and weight; 2. A staff member covers each cot, crib mattress, or mat with a clean sheet that is laundered when soiled, or at least once every seven days and before use by a different enrolled child; 3. A clean blanket or sheet is available for each enrolled child; 4. A rug, carpet, blanket, or towel is not used as a mat; and 5. Each cot, mat, or crib is maintained in a clean and repaired condition.

“Findings: Based on the Compliance Officers' observations, the mats in the following rooms were not maintained in a clean and repaired condition: Toddler 1 Room: 5 of 14 mats had rips exposing the foam interior. Preschool 1 Room: 4 of 26 mats had rips exposing the foam interior. Toddler 5 Room: 4 of 20 mats had rips exposing the foam interior.”

AAC R9-5-512.C. C. A licensee shall ensure that floor coverings are:1. Clean; and 2. Free from: a. Dampness, b. Odors, and c. Hazards.

“Findings: Based on the Compliance Officers' observations, in the Preschool 1 Room, there was white and brown debris scattered on the floor of the carpet area.”

AAC R9-5-511.A. A. A licensee shall provide each enrolled child who naps or sleeps at the facility with a separate cot or mat or a crib that meets the requirements of R9-5-502(A)(8) and ensure that:1. A cot, mat, or crib used by the enrolled child accommodates the enrolled child’s height and weight; 2. A staff member covers each cot, crib mattress, or mat with a clean sheet that is laundered when soiled, or at least once every seven days and before use by a different enrolled child; 3. A clean blanket or sheet is available for each enrolled child; 4. A rug, carpet, blanket, or towel is not used as a mat; and 5. Each cot, mat, or crib is maintained in a clean and repaired condition.

“Findings: Per allegation, based on Compliance Officers' observations and a review of facility documentation, on 11/08/2023, from 8:50 am - 9:45 am and 10:00 am - 3:00 pm. there were 12 Infants present in the infant room with only 11 cribs available.”

AAC R9-5-602.A. A. A licensee shall ensure that the facility meets the following square footage requirements for indoor activity areas based on the child care services classifications:1. At least 35 square feet of indoor activity space for each infant and 1-year-old child; 2. At least 25 square feet of indoor activity space for each child who is not an infant or 1-year-old child; and 3. When 1-year-old children are grouped together with children older than 1-year-old children in the same activity area, at least 35 square feet of indoor activity space for each child.

“Findings: Based on COs' observations and a review of facility documentation, Room 3 (Ones) has a licensed capacity of 13 children and was over capacity on the following days/times: **On 11/28/2023, 14 children were present between 6:50 am - 8:53 am. **On 12/19/2023, 14 children were present between 6:00 am - 9:33 am. **On 12/20/2023, 14 children were present between 6:53am - 10:11 am.”