Bright Horizons Tysons Corner Pinnacle Drive

8VAC20-780-340-A

“Based on staff interviews and document review, staff supervising children did not always ensure their care, protection, and guidance. Evidence: 1. On July 2, 2024, Child #2 (age 8) stated that when Child # 1 (age 6) threw a toy at Child # 3 (age 9), Child #1 started to run after Child # 3. Child # 2 saw Staff # 1 going after Child # 1 to stop them. 2. At approximately 5:07pm and 5:15pm, Staff #1 slapped Child # 1 on the left cheek as they ran after the child for throwing a toy at child #3 3. Child # 2 stated that they heard and saw Staff #1 slap Child # 1. In response to the slap, Child # 1 started to cry. 4. Child #1 touched their left cheek when asked about where Staff # 1 slap them. 5. Staff # 1 stated ?When running after boys my hand go to Child #1?s face accidentally. I don?t know I touched his cheek. Just like tap. I?m not hurting?. 6. Staff #1 reported to Staff #2 that they ?did not hit him?, Staff #1 demonstrated their action to Staff #2 by moving their hand towards Staff #2?s cheek.”

8VAC20-780-410-1

“Based on interviews and document review, the center failed to ensure the following actions or threats were forbidden striking a child. Based on interviews with staff, parent and children, it was determined that staff used a forbidden action of striking a child. Evidence: 1. On July 2, 2024, between approximately 5:07pm and 5:15pm, Staff #1 slapped Child # 1(age 6) on the left cheek. 2. Child #2 (age 8) stated that when Child # 1 threw a toy at Child # 3 (age 9), Child #1 started to immediately run after Child #3. 3. Child # 2 saw Staff # 1 going after Child # 1 to stop them. Child # 2 stated that they heard and saw Staff #1 slap Child # 1. In response to the slap, Child # 1 started to cry. 4. Child # 2 stated that ?She slapped Child #1 on the cheek. She said it’s okay. Child #1 looks like her son.? 5. Child #1 touched the left cheek when asked where Staff # 1 slap them. 6. Parent stated that Child # 2 saw Staff #1 ?hit/slap Child # 1?. 7. Parent also said that Child # 2 stated ?I heard it, Child #1 was crying?, ?Staff #1 walked fast to him, and Staff #1 slapped him?. 8. Staff # 1 stated ?When running after boys my hand go to Child #1?s face accidentally. I don?t know I touched his cheek. Just like tap. I?m not hurting?. 9. Staff #1 reported to Staff #2 that they ?did not hit him?, Staff #1 demonstrated their action to Staff #2 by moving their hand towards Staff #2?s cheek. 10. Staff # 2 stated that Staff #1 ?appeared flustered? and ?kept saying she didn?t hit him; Child # 1 is like my son?.”

8VAC20-780-400-B

“Based on interviews and document review, the center failed to ensure behavioral guidance was constructive in nature, age and stage appropriate, and included redirecting children to appropriate behavior and resolve conflicts. Evidence: 1. On July 2, 2024, between approximately 5:07pm and 5:15pm, Staff #1 slapped Child # 1 (age 6) on the left cheek. 2. Child #2 (age 8) stated that when Child # 1 threw a toy at Child # 3 (age 9), Child #1 started to run after Child # 3. Child # 2 saw Staff # 1 going after Child # 1 to stop them. 3. Child # 2 stated that they heard and saw Staff #1 slap Child # 1. In response to the slap, Child # 1 started to cry. 4. Child #1 touched their left cheek when asked where Staff # 1 slap them. 5 Staff # 1 stated ?When running after boys my hand go to Child #1?s face accidentally. I don?t know I touched his cheek. Just like tap. I?m not hurting?. 6. Staff #1 reported to Staff #2 that they ?did not hit him?, Staff #1 demonstrated their action to Staff #2 by moving their hand towards Staff #2?s cheek”

8VAC20-780-40-E

“Based on review of the center’s policies and procedures and staff interviews, the center did not ensure that staff followed the center’s own policies and procedures required by the standards regarding positive guidance and discipline policies. Evidence: 1. The center’s policy on positive guidance states:? Bright Horizons prohibits the following: ? Subjecting children to cruel, severe, or frightening punishment such as shaming, humiliation, threats, derogatory remarks, verbal or physical abuse, neglect, or abusive treatment including hitting, shaking, jerking, squeezing, spanking, yelling, and choking.? 2. The policy also states, ?Use appropriate redirection and provide children with alternatives that enable them to engage appropriately; Guide and encourage the development of social-emotional skills such as cooperation, problem solving, and self-regulation?. 3. On 7/2/2024 Staff #1 did not follow the center’s policy on positive guidance. Staff #1 used a forbidden action and slapped Child#1 (age 6) on the left cheek as they were running after the child for throwing a toy at Child #3 (age 9).”

8VAC20-780-510-G

“Based on observation, medication was not labeled with the child's name. Evidence: There were two medications for Child # 1 that were not labeled with the child's name.”

8VAC20-780-60-A

“Based on records reviewed, the center did not have complete information for each child's record. Evidence: Child # 1's record was missing one emergency contact's address and complete information for the second emergency contact.”

8VAC20-780-140-A

“Based on record review, the center did not obtain documentation of a physical exam for each child within 30 days of enrollment. Evidence: 1. Child # 2's first day of enrollment was 7/10/23. 2. Child # 2's record did not have documentation of a physical exam.”

22.1-289.035-B-4

“Based on records review and staff interview, the center did not obtain the results of an out of state criminal record check prior to the first day of employment, and results of a child abuse and neglect search within 45 days of employment, for an employee that resided outside of Virginia within the last 5 years. Evidence: 1. Staff # 1's records indicated that she resided in Wisconsin and Illinois within the last five years from her first date of employment. 2. Staff # 1 verbally confirmed the above mentioned information about her residence in the two states. 3. The center did not obtain results of the criminal record check and sex offender search for Staff # 1 to this date for both states. 4. The center did not obtain the results of a central registry search for Illinois to this date.”

8VAC20-780-160-A

“Based on records review, documentation of negative tuberculosis (TB) screenings for staff were not obtained within 30 days prior to the first day of employment. Evidence: 1. Staff # 2's first day of employment was 10/25/22. Staff # 2's TB screening was not obtained to this date. 2. Staff # 4's first day of employment was 7/25/22. Staff # 4's TB screening was dated 8/1/22.”

8VAC20-780-130-A

“Based on records review, the center did not obtain documentation of immunizations for each child before the first day of attendance. Evidence: Child # 1's first day of attendance was 10/25/22. Documentation of immunizations for Child # 1 were not on obtained to this date.”

8VAC20-780-70

“Based on records review, the center did not obtain two reference checks for staff before employment. Evidence: Staff # 2 was hired on 10/25/22. There was only one reference check in Staff # 2's record.”

22.1-289.035-A

“Based on records review, the center did not obtain a repeat Sworn Disclosure Statement (SDS) for each employee, every five years. Evidence: Staff # 1's most recent SDS was dated 10/3/17, and was not repeated every 5 years.”

22.1-289.035-B-4

“Based on records review and staff interview, the center did not obtain the results of an out of state criminal record check for an employee, prior to the first day of employment. Evidence: 1. Staff # 2's first day of employment was 10/17/22. Staff # 2's record indicated that she had resided in Wisconsin within the last 5 years. 2. Staff # 3 stated that the CRC for Staff # 2 was not submitted, and the results were not obtained before Staff # 2's first day of employment.”

8VAC20-770-60-C-2

“Based on records review and staff interview, the center did not obtain results of a Virginia central registry search (CRS) for an employee within 30 days of employment. Evidence: 1. Staff # 4's first day of employment was 7/25/22. 2. A copy of the first CRS mailed for Staff # 4 showed that it was mailed on 8/2/22. 3. Staff # 3 stated that due to some error the form was returned. 4. Staff # 3 hired Staff # 2 in October and mailed the forms for Staff # 2 and Staff # 4 together on 10/26/22. 5. Staff # 4's CRS results were not obtained within 30 days of the first day of employment.”