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Child care center 

Bright Horizons-Concord Plaza

3511 Silverside Road, Wilmington, DE 198104.6· 11 reviews
licensed capacity
182
open each week
5 days
a week, county median
$280

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Licensed by the stateInspection record

About

About Bright Horizons-Concord Plaza

Bright Horizons-Concord Plaza is a licensed child care center in Wilmington, Delaware. It is licensed by the state, for up to 182 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 7:00 AM to 5:30 PM. It describes its programs: infant care, pre-k, preschool and summer camp.

Delaware Department of Education, Office of Child Care Licensing made 2 visits in the last 3 years and cited 2 rules across 2 of them. The visit list, in the state's words, is below.

InfantsPreschool / pre-KSchool-ageSummer campNAEYC accredited

Ages served: infants, toddlers, preschoolers and school-age children

From the state license. Ages it lists: 1 month - 5 years (periodically up through 7 years)
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
7:00 AM to 5:30 PM
Licensed capacity
182 children

Hours

Hours

MondayToday7:00 AM to 5:30 PM
Tuesday7:00 AM to 5:30 PM
Wednesday7:00 AM to 5:30 PM
Thursday7:00 AM to 5:30 PM
Friday7:00 AM to 5:30 PM
SaturdayNot listed
SundayNot listed
Hours it lists: “7:00 AM - 5:30 PM, Mon to Fri”

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license. It lists: 1 month - 5 years (periodically up through 7 years)
ProgramsInfant care, pre-k, preschool, summer camp and toddler care
CurriculumDiscovery Driven Learning
Daily lifeParents pack food; Snacks provided
SafetyOutdoor playground
Parent updatesParent app (My Bright Day)
AccreditationNAEYC accredited
Licensed capacity182 childrenFrom the state license
A daycare without an item may still offer it; ask.

Cost

Tuition and costs

Bright Horizons-Concord Plaza has not listed its tuition. For comparison, full-time infant care at a child care center in New Castle County has a median price of $280 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
New Castle County medians, full time, per week

Infant

Center$280
Home daycare$182

Toddler

Center$199
Home daycare$154

Preschool

Center$210
Home daycare$155

School age

Center$106
Home daycare$86

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Bright Horizons-Concord Plaza

License

Status
Licensed and operating
License type
Licensed Child Care Center
Capacity
182 children
Ages
Infants, toddlers, preschoolers and school-age children
License number
#29669
See the state's record

Summary

2 visits with a cited rule in the last 3 years · Most recent Mar 16, 2026

2 rules cited in those visits. Delaware Department of Education, Office of Child Care Licensing publishes only visits where a rule was cited, so this record cannot show how often it was inspected.

  • Discipline and child guidance 1
  • Other rules 1

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 3 visits
  1. Mar 16, 2026Complaint investigation1 rule cited
    • Other rules

      OCCL Standards Complaint (Substantiated)

      “On February 20, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding use of improper behavior supports. This incident was self-reported to OCCL by the administrator on January 13, 2026. An investigation began on February 20, 2026, and concluded on February 27, 2026. Based on interviews conducted and documents reviewed, while there is no evidence to substantiate this complaint for use of improper behavior supports regarding the incident reported to have occurred on January 9, 2026. However, this complaint is substantiated for use of improper behavior supports on previous occasions based on interviews with multiple staff members who stated they have witnessed other incidents when Staff #1 interacted inappropriately with a child in care. Five staff members stated they have seen Staff #1 appearing to be frustrated with younger children and two staff members observed Staff #1 grab or pull children aggressively. Staff #1 completed two professional development trainings, The Compassionate Coach: Building Bridges to Support Educators with Challenging Behaviors and Coaching for Change: Working through Resistance, provided by Early Childhood Investigations Webinars.”
  2. Nov 25, 2025Inspection1 rule cited
    • Discipline and child guidance

      20U Positive Behavior Management

      “Staff not following positive behavior supports, Staff member determined to have violated their Positive Guidance Physical Interactions with Children Policy. The staff member received a written reprimand, and additional training.”

      Correction date in the state record: Nov 25, 2025

  3. Aug 8, 2023Inspection1 rule cited
    • Health, medication and illness

      41U Child Health Appraisal

      “Ensure child health appraisal, immunization record, and blood lead screening, as applicable, on file. Child #12 needs blood lead screening results.”

      Correction date in the state record: Aug 9, 2023

Copied from Delaware Department of Education, Office of Child Care Licensing on October 1, 2026; the state's records start around Oct 2021. Rule wording, severity and dates are the state's.

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FAQ

Questions about Bright Horizons-Concord Plaza

Is Bright Horizons-Concord Plaza licensed?

Yes. Delaware Department of Education, Office of Child Care Licensing lists it as licensed and operating.

When was Bright Horizons-Concord Plaza last inspected?

Delaware Department of Education, Office of Child Care Licensing lists the most recent visit on March 16, 2026, with 1 rule cited. It lists 2 visits in the last 3 years.

Has Bright Horizons-Concord Plaza had rules cited by the state?

Yes. Inspectors cited 2 rules across 2 of 2 visits in the last 3 years; 1 show a correction in the state record. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Bright Horizons-Concord Plaza care for?

182, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does Bright Horizons-Concord Plaza accept child care subsidies?

The state record does not list it as accepting subsidies. Ask the provider directly.

What are Bright Horizons-Concord Plaza's hours?

Monday to Friday, 7:00 AM to 5:30 PM. Holiday hours can differ.

How much does Bright Horizons-Concord Plaza cost?

It has not listed its tuition. Call (302) 477-1023 to ask.

What is Bright Horizons-Concord Plaza's phone number?

(302) 477-1023.

Where is Bright Horizons-Concord Plaza?

3511 Silverside Road, Wilmington, DE 19810. The nearest other daycare we list is Tutor Time Child Care Brandywine, 0.3 miles away.

Sources: Delaware Department of Education, Office of Child Care Licensing (license and visits) · U.S. Department of Labor, 2022 (county prices).