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Child care center 

Bright Horizons at Prides Crossing

1089 Prides Xing, Newark, DE 197134.3· 17 reviews
licensed capacity
248
open each week
5 days
a week, county median
$280

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Licensed by the stateInspection record

About

About Bright Horizons at Prides Crossing

Bright Horizons at Prides Crossing is a licensed child care center in Newark, Delaware. It is licensed by the state, for up to 248 children, serving infants, toddlers and preschoolers.

It is open Monday to Friday, 7:00 AM to 6:00 PM. It describes its programs: infant care, pre-k, preschool and summer camp.

Delaware Department of Education, Office of Child Care Licensing made 13 visits in the last 3 years and cited 10 rules across 7 of them. The visit list, in the state's words, is below.

InfantsPreschool / pre-KSummer campNAEYC accredited

Ages served: infants, toddlers and preschoolers

From the state license. Ages it lists: 1 month - 9 years
Ask when you call: rates, current openings, staff-to-child ratio and whether it accepts child care subsidies.
Type
Child care center
Ages
Infants, toddlers and preschoolers
Hours today
Closed today
Licensed capacity
248 children

Hours

Hours

Monday7:00 AM to 6:00 PM
Tuesday7:00 AM to 6:00 PM
Wednesday7:00 AM to 6:00 PM
Thursday7:00 AM to 6:00 PM
Friday7:00 AM to 6:00 PM
SaturdayNot listed
SundayTodayNot listed
Hours it lists: “7:00 AM - 6:00 PM, Mon to Fri”

Programs

Programs and care

AgesInfants, toddlers and preschoolersFrom the state license. It lists: 1 month - 9 years
ProgramsInfant care, pre-k, preschool, summer camp and toddler care
CurriculumThe World at Their Fingertips
StaffAll staff trained regularly in CPR; First Aid taught as required by state licensing agency/regulations
Parent updatesParent app (My Bright Day)
AccreditationNAEYC accredited
Licensed capacity248 childrenFrom the state license
A daycare without an item may still offer it; ask.

Cost

Tuition and costs

Bright Horizons at Prides Crossing has not listed its tuition. For comparison, full-time infant care at a child care center in New Castle County has a median price of $280 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
New Castle County medians, full time, per week

Infant

Center$280
Home daycare$182

Toddler

Center$199
Home daycare$154

Preschool

Center$210
Home daycare$155

School age

Center$106
Home daycare$86

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Bright Horizons at Prides Crossing

License

Status
Licensed and operating
License type
Licensed Child Care Center
Capacity
248 children
Ages
Infants, toddlers and preschoolers
License number
#28361
See the state's record

Summary

13 visits with a cited rule in the last 3 years · Most recent Feb 19, 2026

10 rules cited in those visits. Delaware Department of Education, Office of Child Care Licensing publishes only visits where a rule was cited, so this record cannot show how often it was inspected.

  • Building, equipment and play areas 3
  • Records and paperwork 3
  • Discipline and child guidance 1
  • Other rules 3

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 15 visits
  1. Feb 19, 2026Inspection1 rule cited
    • Discipline and child guidance

      20U Positive Behavior Management

      “The center is being cited for not using positive behavior supports. Regulation 20 states: A licensee shall ensure that all staff use prevention strategies, appropriate redirection rather than restraint, and positive developmentally-appropriate methods of behavior supports for children, which encourage self-control, self direction, positive self-esteem, social responsibility, and cooperation. An employee was observed using a threatening tone and physically moving a child inappropriately. This was corrected by the center terminating the employee.”

      Correction date in the state record: Feb 20, 2026

  2. Feb 12, 2026Inspection2 rules cited
    • Building, equipment and play areas

      49U Indoor Space

      “Please repair exposed bolt on toilet in room #6. Send photo to OCCL.”

      Correction date in the state record: Feb 23, 2026

    • Records and paperwork

      30U Personnel Files

      “Ensure staff files are complete. Staff #1 and #2 needs safe sleep”

      Correction date in the state record: Feb 23, 2026

  3. May 16, 2025VisitNo rules cited
  4. Mar 17, 2025VisitNo rules cited
  5. Feb 10, 2025Inspection3 rules cited
    • Building, equipment and play areas

      53U Outdoor Area

      “Preschool playground has caution tape surrounding one area. Please send photo once area is repaired.”

      Correction date in the state record: Feb 24, 2025

    • Building, equipment and play areas

      49U Indoor Space

      “Ensure toilets are in good repair. Toilet in room 7 is leaking. Please send video to OCCL. Room 4C vent is rusted above changing pad. Please replace and send photo to OCCL.”

      Correction date in the state record: Feb 24, 2025

    • Records and paperwork

      30U Personnel Files

      “Ensure staff files are complete. Staff #1 needs training hours and an updated PD plan Staff #2 needs 2 more references”

      Correction date in the state record: Mar 27, 2025

  6. Oct 8, 2024VisitNo rules cited
  7. May 23, 2024VisitNo rules cited
  8. Mar 15, 2024Complaint investigation1 rule cited
    • Other rules

      OCCL Standards Complaint (Substantiated)

      “On February 20, 2024, a complaint was called into the Child Abuse and Neglect Report Line and was accepted for investigation by the Institutional Abuse Unit (IAU) but was later abridged. It was sent to the Office of Child Care Licensing (OCCL) on February 21, 2024, and accepted for improper discipline and not following mandated reporting requirements. An investigation was conducted on February 27, 2024. Based on interviews conducted, this complaint is substantiated for failing to follow mandated reporting requirements and for improper discipline. In late 2022, Staff #1 observed and informed Administrator White about Staff #2 s concerning interactions with children, but no report was made to the Child Abuse and Neglect Report Line. However, based on an internal investigation, [name] placed Staff #2 on administrative leave, then terminated her employment on December 16, 2022. Staff #1 was required to re-take the Bright Horizons Mandated Reporting and Recognizing Abuse training.”
  9. Feb 7, 2024Inspection1 rule cited
    • Records and paperwork

      40U Child Files

      “Ensure child files include updated health appraisal, Immunization records adn blood lead screening and results. Health appraisal needed for Child #2 Immunization needed for Child #11 Blood lead screening needed for Child #11, #12, #17”

      Correction date in the state record: Feb 22, 2024

  10. Dec 20, 2023VisitNo rules cited
Show 5 earlier visits
  1. Dec 15, 2023Complaint investigation1 rule cited
    • Other rules

      OCCL Standards Complaint (Substantiated)

      “The Office of Child Care Licensing (OCCL) received a complaint on November 20, 2023, regarding lack of supervision and improper discipline. An investigation started on November 28, 2023, and ended on November 30, 2023. Based on interviews conducted this complaint is substantiated for improper discipline. Although the licensing specialist observed appropriate voice levels and positive redirection at the time of the visit, three staff interviewed confirmed Staff #5 does yell at the children. Based on interviews conducted, there is no evidence to substantiate this complaint for lack of supervision. The specialist observed staff supervising children appropriately while engaging children at eye level, changing a diaper, and extending language development through play. The administrator stated she has no concerns regarding staff supervision of children.”
  2. Nov 21, 2023VisitNo rules cited
  3. Nov 17, 2023Complaint investigation1 rule cited
    • Other rules

      OCCL Standards Complaint (Substantiated)

      “On November 2, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. An investigation was conducted on November 8, 2023. Based on the results of this investigation, this complaint is substantiated for improper discipline because staff interviewed stated Staff #2 was observed using a loud tone with children and grabbed a child by their shirt., resulting in no marks or injury. The center acted quickly by placing Staff #2 on administrative leave on October 25, 2023, the day of the incident. After an internal investigation Staff #2 was terminated from employment on November 2, 2023, for failure to interact appropriately with children. Staff interactions were observed to be age appropriate and friendly at the time of the investigation.”
  4. Oct 10, 2023VisitNo rules cited
  5. Feb 7, 2023Inspection1 rule cited
    • Records and paperwork

      30U Personnel Files

      “Ensure all staff files are complete. Service letters are needed for Staff #1.”

      Correction date in the state record: Feb 28, 2023

Copied from Delaware Department of Education, Office of Child Care Licensing on October 1, 2026; the state's records start around Oct 2021. Rule wording, severity and dates are the state's.

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FAQ

Questions about Bright Horizons at Prides Crossing

Is Bright Horizons at Prides Crossing licensed?

Yes. Delaware Department of Education, Office of Child Care Licensing lists it as licensed and operating.

When was Bright Horizons at Prides Crossing last inspected?

Delaware Department of Education, Office of Child Care Licensing lists the most recent visit on February 19, 2026, with 1 rule cited. It lists 13 visits in the last 3 years.

Has Bright Horizons at Prides Crossing had rules cited by the state?

Yes. Inspectors cited 10 rules across 7 of 13 visits in the last 3 years; 7 show a correction in the state record. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Bright Horizons at Prides Crossing care for?

248, the licensed capacity on the state record. It is licensed to serve infants, toddlers and preschoolers.

What are Bright Horizons at Prides Crossing's hours?

Monday to Friday, 7:00 AM to 6:00 PM. Holiday hours can differ.

How much does Bright Horizons at Prides Crossing cost?

It has not listed its tuition. Call (302) 368-2576 to ask.

What is Bright Horizons at Prides Crossing's phone number?

(302) 368-2576.

Where is Bright Horizons at Prides Crossing?

1089 Prides Xing, Newark, DE 19713. The nearest other daycare we list is Tutor Time Childcare Learning Center - Newark, 0.4 miles away.

Sources: Delaware Department of Education, Office of Child Care Licensing (license and visits) · U.S. Department of Labor, 2022 (county prices).