Tutor Time Childcare Learning Center - Newark
491 South Harmony Road, Newark, DE
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Bright Horizons at Prides Crossing is a licensed child care center in Newark, Delaware. It is licensed by the state, for up to 248 children, serving infants, toddlers and preschoolers.
It is open Monday to Friday, 7:00 AM to 6:00 PM. It describes its programs: infant care, pre-k, preschool and summer camp.
Delaware Department of Education, Office of Child Care Licensing made 13 visits in the last 3 years and cited 10 rules across 7 of them. The visit list, in the state's words, is below.
Hours
| Monday | 7:00 AM to 6:00 PM |
|---|---|
| Tuesday | 7:00 AM to 6:00 PM |
| Wednesday | 7:00 AM to 6:00 PM |
| Thursday | 7:00 AM to 6:00 PM |
| Friday | 7:00 AM to 6:00 PM |
| Saturday | Not listed |
| SundayToday | Not listed |
Programs
| Ages | Infants, toddlers and preschoolersFrom the state license. It lists: 1 month - 9 years |
|---|---|
| Programs | Infant care, pre-k, preschool, summer camp and toddler care |
| Curriculum | The World at Their Fingertips |
| Staff | All staff trained regularly in CPR; First Aid taught as required by state licensing agency/regulations |
| Parent updates | Parent app (My Bright Day) |
| Accreditation | NAEYC accredited |
| Licensed capacity | 248 childrenFrom the state license |
Cost
Bright Horizons at Prides Crossing has not listed its tuition. For comparison, full-time infant care at a child care center in New Castle County has a median price of $280 a week (U.S. Department of Labor, 2022).
State record
13 visits with a cited rule in the last 3 years · Most recent Feb 19, 2026
10 rules cited in those visits. Delaware Department of Education, Office of Child Care Licensing publishes only visits where a rule was cited, so this record cannot show how often it was inspected.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
20U Positive Behavior Management
“The center is being cited for not using positive behavior supports. Regulation 20 states: A licensee shall ensure that all staff use prevention strategies, appropriate redirection rather than restraint, and positive developmentally-appropriate methods of behavior supports for children, which encourage self-control, self direction, positive self-esteem, social responsibility, and cooperation. An employee was observed using a threatening tone and physically moving a child inappropriately. This was corrected by the center terminating the employee.”
Correction date in the state record: Feb 20, 2026
49U Indoor Space
“Please repair exposed bolt on toilet in room #6. Send photo to OCCL.”
Correction date in the state record: Feb 23, 2026
30U Personnel Files
“Ensure staff files are complete. Staff #1 and #2 needs safe sleep”
Correction date in the state record: Feb 23, 2026
53U Outdoor Area
“Preschool playground has caution tape surrounding one area. Please send photo once area is repaired.”
Correction date in the state record: Feb 24, 2025
49U Indoor Space
“Ensure toilets are in good repair. Toilet in room 7 is leaking. Please send video to OCCL. Room 4C vent is rusted above changing pad. Please replace and send photo to OCCL.”
Correction date in the state record: Feb 24, 2025
30U Personnel Files
“Ensure staff files are complete. Staff #1 needs training hours and an updated PD plan Staff #2 needs 2 more references”
Correction date in the state record: Mar 27, 2025
OCCL Standards Complaint (Substantiated)
“On February 20, 2024, a complaint was called into the Child Abuse and Neglect Report Line and was accepted for investigation by the Institutional Abuse Unit (IAU) but was later abridged. It was sent to the Office of Child Care Licensing (OCCL) on February 21, 2024, and accepted for improper discipline and not following mandated reporting requirements. An investigation was conducted on February 27, 2024. Based on interviews conducted, this complaint is substantiated for failing to follow mandated reporting requirements and for improper discipline. In late 2022, Staff #1 observed and informed Administrator White about Staff #2 s concerning interactions with children, but no report was made to the Child Abuse and Neglect Report Line. However, based on an internal investigation, [name] placed Staff #2 on administrative leave, then terminated her employment on December 16, 2022. Staff #1 was required to re-take the Bright Horizons Mandated Reporting and Recognizing Abuse training.”
40U Child Files
“Ensure child files include updated health appraisal, Immunization records adn blood lead screening and results. Health appraisal needed for Child #2 Immunization needed for Child #11 Blood lead screening needed for Child #11, #12, #17”
Correction date in the state record: Feb 22, 2024
OCCL Standards Complaint (Substantiated)
“The Office of Child Care Licensing (OCCL) received a complaint on November 20, 2023, regarding lack of supervision and improper discipline. An investigation started on November 28, 2023, and ended on November 30, 2023. Based on interviews conducted this complaint is substantiated for improper discipline. Although the licensing specialist observed appropriate voice levels and positive redirection at the time of the visit, three staff interviewed confirmed Staff #5 does yell at the children. Based on interviews conducted, there is no evidence to substantiate this complaint for lack of supervision. The specialist observed staff supervising children appropriately while engaging children at eye level, changing a diaper, and extending language development through play. The administrator stated she has no concerns regarding staff supervision of children.”
OCCL Standards Complaint (Substantiated)
“On November 2, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. An investigation was conducted on November 8, 2023. Based on the results of this investigation, this complaint is substantiated for improper discipline because staff interviewed stated Staff #2 was observed using a loud tone with children and grabbed a child by their shirt., resulting in no marks or injury. The center acted quickly by placing Staff #2 on administrative leave on October 25, 2023, the day of the incident. After an internal investigation Staff #2 was terminated from employment on November 2, 2023, for failure to interact appropriately with children. Staff interactions were observed to be age appropriate and friendly at the time of the investigation.”
30U Personnel Files
“Ensure all staff files are complete. Service letters are needed for Staff #1.”
Correction date in the state record: Feb 28, 2023
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FAQ
Yes. Delaware Department of Education, Office of Child Care Licensing lists it as licensed and operating.
Delaware Department of Education, Office of Child Care Licensing lists the most recent visit on February 19, 2026, with 1 rule cited. It lists 13 visits in the last 3 years.
Yes. Inspectors cited 10 rules across 7 of 13 visits in the last 3 years; 7 show a correction in the state record. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
248, the licensed capacity on the state record. It is licensed to serve infants, toddlers and preschoolers.
Monday to Friday, 7:00 AM to 6:00 PM. Holiday hours can differ.
It has not listed its tuition. Call (302) 368-2576 to ask.
(302) 368-2576.
1089 Prides Xing, Newark, DE 19713. The nearest other daycare we list is Tutor Time Childcare Learning Center - Newark, 0.4 miles away.