Beginnings and Beyond II

OCCL Standards Complaint (Substantiated)

“On April 21, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. On April 17, 2025, center staff emailed Licensing Specialist (LS) #1 to self-report a situation observed on video of a staff person being rough with a child. The center staff emailed the video footage to LS #1, reported the incident as required, and the staff person was immediately terminated from employment at the center. An investigation began on April 17, 2025, when the video was initially reviewed and concluded on April 23, 2025, with a visit to the center. This complaint is substantiated because according to the two videos reviewed, Staff #2 was observed roughly handling Child #1, including pulling him/her off a table by one arm and appearing to push him/her away.”

OCCL Standards Complaint (Substantiated)

“OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On March 19, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding accident/injury procedures and lack of supervision. An investigation was conducted on April 9, 2025. This complaint is substantiated because according to documentation reviewed, Brightwheel showed four notifications to the parent/guardian regarding a bite injury, but only two of those were documented on the accident/injury log and signed by a parent/guardian. There is no evidence to substantiate the allegation of lack of supervision because according to staff interviewed, some of the bites were self-inflicted. Staff also stated there are multiple children in the two-year-classroom who bite, and they have recently separated them into two different classrooms and have integrated strategies to prevent future biting incidents. Staff also stated they were not always aware there was a bite injury because Child #1 is non-verbal and does not always cry when injured. Staff also stated there are times when a bite occurs without a precipitating event or behavior making it difficult to intercede.”

OCCL Standards Complaint (Substantiated)

“On January 13, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision, staff smoking on the playground, health exclusions, suspension and expulsion policy, the administrator not doing administrative duties, sanitation, dirty dishes, staff using cell phones in the classroom, diaper changing, and not following lesson plans. An investigation was conducted on January 16, 2025. This complaint is substantiated for lack of supervision because most staff interviewed stated they have seen Staff #1 s child walk up and down the hallway unsupervised, even going in and out of other classrooms. There is no evidence to substantiate the allegation of a staff person smoking on the playground because all staff interviewed stated they have never seen anyone do it. There is no evidence to substantiate the allegation of not following health exclusion policies, because the child alleged to have had Respiratory Syncytial Virus (RSV) had a doctor s note stating the child could return to the center for care. There is no evidence to substantiate the center did not follow their suspension and expulsion policy because staff interviewed stated Child #1 s enrollment was not terminated due to diagnosed or undiagnosed autism, but rather because of escalated behaviors which threatened Child #1 s own health and safety and aligned with their parent handbook. Staff interviewed also stated the termination of Child #1 s enrollment was recommended by a social service worker who was working with the family. Staff #12 stated Child #1 s parent spoke with Owner #1 and agreed with the termination and has kept Child #1 s siblings enrolled. There is no evidence to substantiate the allegation of the administrator not doing administrative duties because all staff interviewed stated either the administrator or the front office staff are available when needed. There is no evidence to substantiate the allegation the center is unclean because during the walk through and whi le conducting interviews, LS #1 observed the center to be in satisfactory condition. There is no evidence to substantiate the allegation of toys being dirty because all staff interviewed stated they place dirty or mouthed toys in the yuck bucket or sink to be cleaned and sanitized. Additionally, LS #1 observed the yuck buckets in the classrooms. There is insufficient evidence to substantiate the allegation of staff using their cell phones in the classrooms because while some staff stated they have observed front office staff on their cell phones, most said they have not observed this, and some stated they were entering child information into Brightwheel. There is not enough evidence to substantiate the allegation the center does not supply materials for classrooms to complete the activities from their lesson plans daily, because while some staff stated materials were not available every day, others stated they do receive the appropriate materials, and activities are changed if needed. Also, children were observed doing activities, and various child created art projects were displayed in the classrooms. There is no evidence to substantiate the allegation the center did not change diapers as needed because according to the infant daily logs for January 2, 2025, diaper changes were recorded throughout the day in both infant classrooms. A concern noted is while reviewing the daily logs on Brightwheel, a picture of an infant in a walker was observed. This was immediately addressed with Staff #11, Staff #12, and Administrator #1, and the walker was removed from the classroom by Staff #12.”

OCCL Standards Complaint (Substantiated)

“On December 12, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. An investigation was conducted on December 12, 2024. This complaint is substantiated because video footage shows Staff #2 lifting a child by one arm and pulling her to her nap mat. Additional concerns noted include Staff #2 completing diaper changes on four different children and did not utilize a disposable cover, did not clean and sanitize the diaper-changing mat, and did not complete handwashing for herself or the children. On two separate occasions, during the diaper change, Staff #2 walked away while the children were left on the changing table.”

75U Activity Areas

“Ensure art supplies are available to children in the two-year-old classroom.”

Correction date in the state record: Dec 13, 2024

63U Administration of Medication

“Ensure Medication Administration Records (MAR's) are filled out completely and accurately.”

Correction date in the state record: Dec 19, 2024

61U Diapering and Soiled Clothing

“Ensure diaper mats are available in the three-year-old classrooms. This was corrected at the visit when mats were added.”

Corrected during the visit

59U Hand Washing

“Ensure hand washing is completed as required between each diaper change. Staff informed LS Brey they are washing hands utilizing a soap and water spray bottle. This was corrected at the visit when the staff person washed their hands with soap and running water and administration agreed to comply with proper hand washing procedures.”

Corrected during the visit

45U Hazardous Materials

“Ensure cleaners are locked up and inaccessible to children. A cleaner was observed in an unlocked cabinet in the young three's classroom.”

Correction date in the state record: Dec 19, 2024

43U Children's Attendance

“Ensure the exact arrival of each child is documented. This was corrected at the visit when a child was signed into the pre-k classroom.”

Corrected during the visit

40U Child Files

“Ensure child files are complete. One child needs immunizations. Two children need an updated health appraisal with immunizations. One child needs a health appraisal, immunizations, and blood lead level test result. One child needs a blood lead level test result. One child needs immunizations and a blood lead level test result.”

Correction date in the state record: Feb 6, 2025

30U Personnel Files

“Ensure staff files are complete. One staff needs DEEDS certification and adult health appraisal with TB screening. One staff needs CPR/First Aid, adult health appraisal with TB screening, two attempts at service letters, and one more reference if no service letter is received. One staff needs OCCL's Health and Safety Training for Child Care Professionals and an application, resume, or personal data sheet. One staff needs four references. One staff needs an annual review of child abuse and neglect and an adult health appraisal with TB screening. Two staff need OCCL's Health and Safety Training for Child Care Professionals and four references. One staff needs OCCL's Health and Safety Training for Child Care Professionals, one more attempt at a service letter, references, and an adult health appraisal with TB screening. One staff needs OCCL's Health and Safety Training for Child Care Professionals. One staff needs four references. One staff needs an adult health appraisal with TB screening. Two staff needs staff orientation, OCCL's Health and Safety Training for Child Care Professionals, a job description, references, Release of Employment History, and service letters.”

Correction date in the state record: Jan 29, 2025

OCCL Standards Complaint (Substantiated)

“On September 13, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding accident/injury reports and lack of supervision. An investigation was conducted on September 19, 2024. This complaint is substantiated because one of the two injuries alleged to have occurred at the center was not documented on the accident/injury log, and a notice was not sent to the parent/guardian. There is no evidence to substantiate the allegation of lack of supervision because video footage shows staff intervening within four seconds of Child #1 and another child fighting. The resulting scratches on Child #1 s face were documented on the accident/injury log; however, Child #1 was disenrolled by the parent/guardian before the center was able to obtain their signature. A concern noted was OCCL was not notified within five business days of the termination of one of the administrators, which occurred on September 3, 2024.”

72U Feeding of Infants

“Clean bottle warmers in the infant classrooms. Ensure the water temperature in the bottle warmers does not rise above 120 degrees Fahrenheit.”

Correction date in the state record: Nov 3, 2023

61U Diapering and Soiled Clothing

“Ensure diaper-only trash cans are being used only for diapers. LS Brey observed other soiled items in the diaper-only trash can in the two-year-old classroom. Post the diaper changing procedure in the Infant classroom, young one-year-old classroom, and the three-year-old classroom.”

Correction date in the state record: Nov 3, 2023

57U Equipment

“Ensure there is enough equipment in each classroom. The two-year-old classroom requires more books for language/literacy and the art supplies to be accessible to children.”

Correction date in the state record: Nov 2, 2023

49U Indoor Space

“Clean all tile floor, including sweeping and mopping, throughout the building. Ensure the hand-washing sink in the 2-year-old classroom is in good repair. LS Brey observed standing water unable to drain.”

Correction date in the state record: Nov 20, 2023

40U Child Files

“Ensure monthly infant feeding schedules are complete, including all foods served to the child. Ensure the Parent's Right to Know and Screen Time Permission is completed for each child. Complete Medication Administration Record for anything other than soap and water.”

Correction date in the state record: Dec 5, 2023

30U Personnel Files

“Ensure staff files are complete. One staff person needs an annual review of Infant Safe Sleep and an annual review of Child Abuse and Neglect Reporting Procedures. One staff person needs four references. One staff person needs two attempts at receiving service letters and two references or four references if unable to obtain a completed service letter, an adult Health Appraisal with TB screening. Two staff need a second attempt at obtaining service letters and two references or four references if unable to obtain a completed service letter. Three staff need four references. One staff person needs a completed staff orientation, two references, and to complete OCCL's Health and Safety Training for Child Care Professionals. One staff person needs an annual review of Child Abuse and Neglect Reporting Procedures, Release of Employment, and a second attempt at obtaining service letters. Two staff need to complete staff orientation, OCCL's Health and Safety Training for Child Care Professionals, and need either two references with service letters or four references if unable to obtain service letters. One staff person needs to complete OCCL's Health and Safety Training for Child Care Professionals and needs either two references with service letters or four references if unable to obtain service letters.”

Correction date in the state record: Dec 19, 2023

26U Staffing

“Ensure at least one Early Childhood Teacher is trained in day-to-day operations. Maintain correct ratios of Early Childhood Teachers or Administrators to other staff.”

Correction date in the state record: Dec 12, 2023

24U Staff Qualifications

“Ensure lesson plans contain Language and Literacy activities daily, specifying the activity and/or book title.”

Correction date in the state record: Nov 2, 2023

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing (OCCL) received a complaint on March 9, 2023, regarding not having enough staff to operate, unqualified staff alone with children, and staff-to-child ratios. An investigation was conducted on March 20, 2023. This complaint is substantiated because the attendance record for January 23, 2023, showed an intern alone with four infants from 1:09 pm to 2:30 pm and a second attendance record for January 25, 2023, showed an intern and an aide alone with up to seven infants from 1:30 pm to 2:04 pm. A concern noted was staff attendance was not properly documented during the visit. One staff member was not present in the one-year-old classroom and still signed in and another staff member was present in the classroom, but not signed in.”

61U Diapering and Soiled Clothing

“Ensure a foot-activated trash can is used for diapers only. The infant classroom and the two-year-old classroom were observed using one trash can for regular trash and diapers.”

Correction date in the state record: Nov 3, 2022

56U Sleeping Accommodations and Safe Sleep Environments

“Ensure crib mattresses are covered with a tight-fitting bottom sheet. Several sheets in the infant classroom are not tight-fitting to the mattress.”

Correction date in the state record: Nov 3, 2022

53U Outdoor Area

“Repair the two gates within the outdoor play area to ensure they self-close and self-latch.”

Correction date in the state record: Dec 7, 2022

49U Indoor Space

“Ensure all areas are clean. The trash can in the two-year-old classroom needs to be cleaned. The changing tables need to be cleaned in each classroom with a changing table present.”

Correction date in the state record: Nov 3, 2022

46U Air Quality and Windows

“Ensure screening, on windows, is in good repair. A window in the one-year-old classroom was observed open and no screen was in the window. This was discussed and corrected when the window was closed.”

Corrected during the visit

45U Hazardous Materials

“Store hazardous materials and cleaners out of children's reach. Antibacterial wipes and disinfectant were observed in an unlocked cabinet in the two-year-old classroom. This was corrected when the items were placed out of the children's reach.”

Corrected during the visit

40U Child Files

“Ensure child files are complete. One child needs a health appraisal, immunization record, and blood lead screening results. Two children need blood lead screening results. One child needs a completed MAR for aquaphor.”

Correction date in the state record: Nov 21, 2022

30U Personnel Files

“Ensure staff files are complete. Two staff members needs administration of medication training/certification. One staff member needs a skills demonstration for CPR. One staff member needs annual review of safe sleep and annual review of abuse and neglect. Two staff members need orientation. Two staff members need a job description. Three staff members need two references. Two staff members need an adult health appraisal with TB risk assessment. One staff member needs release of employment history and corresponding service letters. One staff member needs a second documented attempt to obtain a service letter and two additional references.”

Correction date in the state record: Nov 16, 2022

76U Activity Schedule

“Ensure daily schedules are posted in each classroom. This was corrected when a daily schedule was posted in the two-year-old classroom.”

Corrected during the visit

61U Diapering and Soiled Clothing

“Ensure a foot-activated trash can is used solely for diapers. This was corrected when a diaper pail was placed in the young ones classroom. Ensure disposable covers are used for each diaper change. This was corrected when disposable covers were put in the young ones classroom and the two-year-old classroom.”

Corrected during the visit

53U Outdoor Area

“Replenish the mulch to protect the fall zone areas.”

Correction date in the state record: Jun 8, 2022

40U Child Files

“Ensure child files are complete. One child needs an updated health appraisal, immunization record, and blood lead test results. Five children need blood lead test results.”

Correction date in the state record: Jul 6, 2022

30U Personnel Files

“Ensure staff files are complete. Seven staff members need administration of medication. Two staff members need CPR and first aid certifications. Eleven staff members need a professional development plan. Two staff members need annual review of safe sleep. Two staff members need annual review of abuse and neglect. Three staff members need orientation. One staff member needs a job description. Four staff members need two references. Two staff members need four references. One staff member needs an adult abuse registry check. Four staff members need an adult health appraisal with TB results. One staff needs release of employment history and corresponding service letters. Two staff members need a service letter.”

Correction date in the state record: Jul 6, 2022

OCCL Standards Complaint (Substantiated)

“OCCL received a complaint on March 29, 2022, regarding improper discipline and improper staff-to-child ratios. An investigation was conducted on March 30, 2022. The complaint is substantiated because video footage showed a staff member improperly discipline a child by grabbing his arm, pushing his head back and then pulling him by his arm away from the sand table. There is no evidence to substantiate the allegation of improper staff-to-child ratios because the reviewed video footage showed the Pre-K classroom was following proper staff-to-child ratios. An additional concern noted was staff attendance was not being properly documented. According to attendance records from March 25, 2022, and March 28, 2022, staff were not signed into the Pre-K classroom.”

OCCL Standards Complaint (Substantiated)

“OCCL received a complaint on December 6, 2021, regarding lack of supervision. An investigation was conducted on December 10, 2021. The complaint is substantiated because staff admitted to Child #1 getting out of the classroom through the back door in the three-year-old classroom.”

OCCL Standards Complaint (Substantiated)

“OCCL received a complaint on November 9, 2021, regarding improper staff-to-child ratios, not having an understanding of children and their needs, and not changing soiled clothing. An investigation was conducted on November 12, 2021. The complaint is substantiated because video footage showed the three-year-old classroom over staff-to-child ratio from 8:40 am to 8:50 am on November 8, 2021. There is no evidence to substantiate for not having an understanding of children and their needs and not changing soiled clothing because staff denied the allegations.”

8U License Renewal

“Ensure the renewal application is submitted 60 days prior to the license expiration.”

Correction date in the state record: Nov 12, 2021

77U Infant and Toddler Care

“Purchase comfortable seating for staff in the older infants classroom.”

Correction date in the state record: Dec 2, 2021

76U Activity Schedule

“Post a daily schedule in the young infants classroom.”

Correction date in the state record: Dec 2, 2021

61U Diapering and Soiled Clothing

“Purchase a non-absorbent diaper mat, disposable cover and foot operated trash can for the three-year-old classroom. Post a diaper procedure in the three-year-old classroom. Purchase a foot operated trash can for the older infants classroom, young ones classroom, and older ones classroom.”

Correction date in the state record: Dec 2, 2021

56U Sleeping Accommodations and Safe Sleep Environments

“Ensure top and bottom coverings are provided. Two children in the older one classroom were observed without a top covering. This was corrected when they were provided a top covering. Label the rest equipment in the three-year-old classroom.”

Correction date in the state record: Dec 2, 2021

53U Outdoor Area

“Replenish the mulch in all the fall zones to ensure the mulch is nine inches deep.”

Correction date in the state record: Dec 2, 2021

49U Indoor Space

“Repair the broken toilet seat in the three-year-old classroom. Ensure all outlets are covered in the three-year-old classroom, young infants classroom, older infants classroom, young ones classroom, older ones classroom, and two-year-old classroom. Purchase a covered trash can for the three-year-old classroom.”

Correction date in the state record: Dec 2, 2021

45U Hazardous Materials

“Remove hazardous materials from children's reach in the young one's and older one's bathrooms.”

Correction date in the state record: Dec 2, 2021

40U Child Files

“Ensure child files are complete. Five children need development plans.”

Correction date in the state record: Dec 2, 2021

36U Staff Attendance

“Ensure staff attendance is documented at the point of service. Staff attendance was not documented in the three-year-old classroom and the older infant classroom. This was corrected at the visit when all staff signed in.”

Corrected during the visit

30U Personnel Files

“Ensure staff files are complete. Four staff members need CPR and first aid certification. Six staff members need administration of medication certification. Seven staff members need a professional development plan. One staff member needs annual review of safe sleep. Two staff members need annual review of abuse and neglect. Nine staff members need orientation. Four staff members need a job description. Two staff members need employee declaration and drug/alcohol statements. Two staff members need receipt of verifications from fingerprinting. Three staff members need adult abuse registry checks. Seven staff members need an adult health appraisal with TB results. One staff member needs an adult health appraisal. One staff member needs TB results. Thirteen staff members need service letters.”

Correction date in the state record: Dec 15, 2021

27U Ratios, Group Size, and Supervision

“Ensure staff-to-child ratios are maintained at all times. Two aides were observed alone with a group of ten one-year-olds. This was corrected when a qualified staff member entered the classroom.”

Corrected during the visit

15U Governing Body

“Ensure state and local laws are being followed. Two school-age children were observed not wearing a facial covering.”

Corrected during the visit

OCCL Standards Complaint (Substantiated)

“OCCL received a complaint on October 7, 2021, regarding lack of supervision and staff not modeling respectful communication. An investigation was conducted on October 13, 2021. The complaint is substantiated because staff admitted to Child #1 getting out of the classroom through the backdoor, for a brief period of time. There is no evidence to substantiate for staff not modeling respectful communication because all staff denied the allegation.”

OCCL Standards Complaint (Substantiated)

“OCCL received a complaint on October 7, 2021, regarding staff not modeling respectful communication and staff not having an understanding of a child s needs. An investigation was conducted on October 13, 2021. The complaint is substantiated because the video footage showed one staff member cussing in front of a group of children and one staff member handling a child inappropriately.”