Agape Center for Care

8VAC20-780-40-E Complaint related: Yes

“The operational responsibilities of the license shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with the center’s own policies and procedures that are required. The center’s termination policies states ?The center director reserves the right to terminate any family, at any time, from the program that is deemed disruptive. As best as possible and prior to this decision, there will be open communication between the child’s guardian, teachers and leadership within the center.? On March 4, 2026, Child #1?s parents were informed that the child’s enrollment was terminated effective immediately without warning or reason. The program confirmed that the family was not disruptive and there was no open communication regarding the decision prior to the decision”

8VAC20-780-420-E-4 Complaint related: Yes

“Parents shall be informed of reasons for termination of services. The center abruptly terminated childcare services for Child #1 on March 4, 2026. The reasons for termination of services were not provided to the parents.”

8VAC20-780-50-A Complaint related: Yes

“Children’s records shall be available to parents on request. The parent of Child #1 requested records by email on March 4, 2026. The records were not provided.”

8VAC20-780-40-E Complaint related: Yes

“The operational responsibilities of the license shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with the center’s own policies and procedures that are required. The center’s termination policies states ?The center director reserves the right to terminate any family, at any time, from the program that is deemed disruptive. As best as possible and prior to this decision, there will be open communication between the child’s guardian, teachers and leadership within the center.? On March 4, 2026, Child #1?s parents were informed that the child’s enrollment was terminated effective immediately without warning or reason. The program confirmed that the family was not disruptive and there was no open communication regarding the decision prior to the decision”

8VAC20-780-550-E

“Shelter in place procedures shall be practiced a minimum of twice per year. Shelter in place was only practiced once in 2025.”

8VAC20-780-510-F

“The medication authorization shall be available to staff during the entire time it is effective. There was no medication authorization for Child #2?s epinephrine pen which was on site.”

8VAC20-780-330-B

“Where playground equipment is provided, resilient surfacing shall comply with the minimum safety standard. The rubber mulch on the playground measured five inches deep and did not meet the minimum requirement of six inches.”

8VAC20-780-500-B Complaint related: No

“The diapering surface shall be used only for diapering or cleaning children. Staff in Classroom #1 were using the changing table to prepare food. There was a storage container on the changing table in Classroom #2.”

8VAC20-780-400-C Complaint related: Yes

“When time out is used as a behavior guidance technique, it shall not be used with infants and toddlers. Time out was used as a regular behavior guidance technique for more than two months for Child #1 who is a toddler.”

8VAC20-780-350-B-2

“The required ratio for children ages 16 to 24 month is one staff per five children. Staff #5 left the Toddler classroom for about two minutes leaving Staff #11 supervising nine children alone (youngest child was 18 months old).”

8VAC20-780-70

“Documentation of at least two references to character, reputation, and competency are to be checked prior to employment. Staff #1, who has been actively working at the center for the past five months, had one completed reference verifications on file. Staff #4, who has been actively working at the center for the past four months, had one completed reference verifications on file. Staff #9, who has been actively working at the center for the past three months, had one completed reference verifications on file.”

8VAC20-780-350-B-2

“The required ratio for children ages 16 to 24 month is one staff per five children. Staff #5 left the Toddler classroom for about two minutes leaving Staff #11 supervising nine children alone (youngest child was 18 months old).”

8VAC20-780-70

“Documentation of at least two references to character, reputation, and competency are to be checked prior to employment. Staff #1, who has been actively working at the center for the past five months, had one completed reference verifications on file. Staff #4, who has been actively working at the center for the past four months, had one completed reference verifications on file. Staff #9, who has been actively working at the center for the past three months, had one completed reference verifications on file.”

8VAC20-780-400-B

“Behavior guidance shall be constructive in nature, age and stage appropriate and shall be intended to redirect children to appropriate behavior. On 08/20/2024, Child #1 was repeatedly climbing on shelves when Staff #1 used their knee to push Child #1 off a shelf. Staff #1 attempted to remove Child #1 from a shelf then Child #1 was observed holding their arm, running away from Staff #1 and crying. A red mark was immediately observed on Child #1?s arm by Staff #2.”

22.1-289.035-B-4

“Based on review of records and interview, the center failed to ensure that all required out of state background checks were completed. Evidence: 1. Staff 3?s start date was 08/14/2024. On the sworn disclosure signed by Staff #3 on 07/10/2024, Staff #3 indicated that they had lived in New York within the past five years. There was no New York central registry check on file for Staff #3. Staff #10 confirmed that the New York background check had not been requested. 2. Staff #7 start date was on 07/25/2024. On the sworn disclosure signed by Staff #7 on 05/28/2024, Staff #7 indicated that they had lived in West Virginia within the past five years. There was no West Virginia sex offender registry check on file for Staff #7 and there was no West Virginia central registry check on file for Staff #7. Staff #10 confirmed that the West Virginia sex offender registry check had not been conducted for Staff #7 and that the West Virginia central registry check had not been requested for Staff #7. 3. Staff #9 start date was on 07/25/2024. On the sworn disclosure signed by Staff #9 on 07/12/2024, Staff #9 indicated that they had lived in West Virginia within the past five years. There was no West Virginia sex offender registry check on file for Staff #9 and there was no West Virginia central registry check on file for Staff #9. Staff #10 confirmed that the West Virginia sex offender registry check had not been conducted for Staff #9 and that the West Virginia central registry check had not been requested for Staff #9.”

8VAC20-780-400-B

“Behavior guidance shall be constructive in nature, age and stage appropriate and shall be intended to redirect children to appropriate behavior. On 08/20/2024, Child #1 was repeatedly climbing on shelves when Staff #1 used their knee to push Child #1 off a shelf. Staff #1 attempted to remove Child #1 from a shelf then Child #1 was observed holding their arm, running away from Staff #1 and crying. A red mark was immediately observed on Child #1?s arm by Staff #2.”

22.1-289.035-B-4

“Based on review of records and interview, the center failed to ensure that all required out of state background checks were completed. Evidence: 1. Staff 3?s start date was 08/14/2024. On the sworn disclosure signed by Staff #3 on 07/10/2024, Staff #3 indicated that they had lived in New York within the past five years. There was no New York central registry check on file for Staff #3. Staff #10 confirmed that the New York background check had not been requested. 2. Staff #7 start date was on 07/25/2024. On the sworn disclosure signed by Staff #7 on 05/28/2024, Staff #7 indicated that they had lived in West Virginia within the past five years. There was no West Virginia sex offender registry check on file for Staff #7 and there was no West Virginia central registry check on file for Staff #7. Staff #10 confirmed that the West Virginia sex offender registry check had not been conducted for Staff #7 and that the West Virginia central registry check had not been requested for Staff #7. 3. Staff #9 start date was on 07/25/2024. On the sworn disclosure signed by Staff #9 on 07/12/2024, Staff #9 indicated that they had lived in West Virginia within the past five years. There was no West Virginia sex offender registry check on file for Staff #9 and there was no West Virginia central registry check on file for Staff #9. Staff #10 confirmed that the West Virginia sex offender registry check had not been conducted for Staff #9 and that the West Virginia central registry check had not been requested for Staff #9.”