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Woodland Heights - ISS Staff Childcare

288 Forest Lake Blvd, Mooresville, NC 28117
licensed capacity
58
a week, county median
$223

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Licensed by the stateInspection record

About

About Woodland Heights - ISS Staff Childcare

Woodland Heights - ISS Staff Childcare is a licensed child care center in Mooresville, North Carolina. It is licensed by the state, for up to 58 children, serving infants, toddlers and preschoolers.

The North Carolina Division of Child Development and Early Education made 9 visits in the last 3 years and cited 42 rules across 7 of them. The visit list, in the state's words, is below.

Infants

Ages served: infants, toddlers and preschoolers

From the state license
Ask when you call: rates, current openings, staff-to-child ratio, teacher qualifications and hours.
Type
Child care center
Ages
Infants, toddlers and preschoolers
Hours today
Not listed
Licensed capacity
58 children

Hours

Hours

Hours not listed. Call (704) 832-2528 to confirm.
Call to confirm

Programs

Programs and care

AgesInfants, toddlers and preschoolersFrom the state license
Licensed capacity58 childrenFrom the state license

Cost

Tuition and costs

Woodland Heights - ISS Staff Childcare has not listed its tuition. For comparison, full-time infant care at a child care center in Iredell County has a median price of $223 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
Iredell County medians, full time, per week

Infant

Center$223
Home daycare$184

Toddler

Center$175
Home daycare$141

Preschool

Center$149
Home daycare$146

School age

Center$150
Home daycare$178

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Woodland Heights - ISS Staff Childcare

License

Status
Licensed and operating
License type
One Star Center License
Capacity
58 children
Ages
Infants, toddlers and preschoolers
License number
#49000584
See the state's record

Summary

9 visits in the last 3 years · Last visit Feb 10, 2026: 4 rules cited

Rules cited on 7 of 9 visits · 42 rules in all · 42 corrected

  • Records and paperwork 12
  • Staff training and qualifications 6
  • Food and nutrition 5
  • Health, medication and illness 5
  • Safety and hazards 4
  • Discipline and child guidance 3
  • Building, equipment and play areas 3
  • Supervision and ratios 2
  • Safe sleep 2

For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 9 visits
  1. Feb 10, 2026Inspection4 rules cited
    • Records and paperwork

      Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.

      The state verified the correction on Feb 24, 2026

    • Staff training and qualifications

      Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

      The state verified the correction on Feb 24, 2026

    • Records and paperwork

      Incident logs were not completed and maintained as required.

      The state verified the correction on Feb 24, 2026

    • Discipline and child guidance

      A current activity plan was not posted for each group of children for reference.

      The state verified the correction on Feb 24, 2026

  2. Sep 23, 2025InspectionNo rules cited
  3. Sep 10, 2025Inspection7 rules cited
    • Records and paperwork

      Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

      The state verified the correction on Sep 22, 2025

    • Records and paperwork

      A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days.

      The state verified the correction on Sep 22, 2025

    • Food and nutrition

      Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.

      The state verified the correction on Sep 22, 2025

    • Records and paperwork

      All staff records, except financial records, were not made available for review.

      The state verified the correction on Sep 22, 2025

    • Supervision and ratios

      Children between 12 and 24 months of age were grouped with children 3 years of age or older.

      The state verified the correction on Sep 22, 2025

    • Supervision and ratios

      Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

      The state verified the correction on Sep 22, 2025

    • Safety and hazards

      Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division.

      The state verified the correction on Sep 22, 2025

  4. Mar 5, 2025Inspection9 rules cited
    • Records and paperwork

      The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.

      Corrected during the visit

    • Safety and hazards

      The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

      The state verified the correction on Mar 18, 2025

    • Records and paperwork

      Children's records were not made available for review.

      The state verified the correction on Mar 18, 2025

    • Staff training and qualifications

      Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

      The state verified the correction on Mar 18, 2025

    • Staff training and qualifications

      Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

      The state verified the correction on Mar 18, 2025

    • Safe sleep

      Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

      The state verified the correction on Mar 18, 2025

    • Health, medication and illness

      Parent's medication authorization did not include required information.

      The state verified the correction on Mar 18, 2025

    • Food and nutrition

      Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.

      The state verified the correction on Mar 18, 2025

    • Discipline and child guidance

      A current activity plan was not posted for each group of children for reference.

      The state verified the correction on Mar 18, 2025

  5. Oct 21, 2024Inspection2 rules cited
    • Staff training and qualifications

      The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

      The state verified the correction on Nov 4, 2024

    • Health, medication and illness

      A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.

      The state verified the correction on Nov 4, 2024

  6. May 8, 2024Inspection10 rules cited
    • Staff training and qualifications

      The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

      The state verified the correction on May 17, 2024

    • Records and paperwork

      Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

      The state verified the correction on May 17, 2024

    • Records and paperwork

      Center did not maintain a record of daily attendance.

      The state verified the correction on May 17, 2024

    • Staff training and qualifications

      Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter.

      The state verified the correction on May 21, 2024

    • Building, equipment and play areas

      Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

      The state verified the correction on May 17, 2024

    • Health, medication and illness

      Parent's medication authorization did not include required information.

      The state verified the correction on May 17, 2024

    • Health, medication and illness

      Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

      The state verified the correction on May 17, 2024

    • Safety and hazards

      All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

      The state verified the correction on May 17, 2024

    • Building, equipment and play areas

      The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.

      The state verified the correction on May 17, 2024

    • Food and nutrition

      Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening.

      The state verified the correction on May 17, 2024

  7. Dec 13, 2023InspectionNo rules cited
  8. Nov 28, 2023Inspection3 rules cited
    • Records and paperwork

      Center did not maintain a record of daily attendance.

      The state verified the correction on Dec 6, 2023

    • Safe sleep

      Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

      The state verified the correction on Dec 6, 2023

    • Records and paperwork

      Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.

      The state verified the correction on Dec 6, 2023

  9. Nov 7, 2023Inspection7 rules cited
    • Records and paperwork

      Center did not maintain a record of daily attendance.

      The state verified the correction on Nov 20, 2023

    • Building, equipment and play areas

      Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

      The state verified the correction on Nov 20, 2023

    • Health, medication and illness

      Parent's medication authorization did not include required information.

      The state verified the correction on Nov 20, 2023

    • Safety and hazards

      Electrical cords were accessible to infants and toddlers.

      The state verified the correction on Nov 20, 2023

    • Food and nutrition

      Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated.

      The state verified the correction on Nov 20, 2023

    • Food and nutrition

      All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.

      The state verified the correction on Nov 20, 2023

    • Discipline and child guidance

      A current activity plan was not posted for each group of children for reference.

      The state verified the correction on Nov 20, 2023

Copied from the North Carolina Division of Child Development and Early Education on October 4, 2026; the state's records start around Oct 2023. Rule wording, severity and dates are the state's.

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FAQ

Questions about Woodland Heights - ISS Staff Childcare

Is Woodland Heights - ISS Staff Childcare licensed?

Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.

When was Woodland Heights - ISS Staff Childcare last inspected?

The North Carolina Division of Child Development and Early Education lists the most recent visit on February 10, 2026, with 4 rules cited. It lists 9 visits in the last 3 years.

Has Woodland Heights - ISS Staff Childcare had rules cited by the state?

Yes. Inspectors cited 42 rules across 7 of 9 visits in the last 3 years; 42 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Woodland Heights - ISS Staff Childcare care for?

58, the licensed capacity on the state record. It is licensed to serve infants, toddlers and preschoolers.

Does Woodland Heights - ISS Staff Childcare accept child care subsidies?

The state record does not list it as accepting subsidies. Ask the provider directly.

What are Woodland Heights - ISS Staff Childcare's hours?

Its hours are not listed. Call (704) 832-2528 to confirm.

How much does Woodland Heights - ISS Staff Childcare cost?

It has not listed its tuition. Call (704) 832-2528 to ask.

What is Woodland Heights - ISS Staff Childcare's phone number?

(704) 832-2528.

Where is Woodland Heights - ISS Staff Childcare?

288 Forest Lake Blvd, Mooresville, NC 28117. The nearest other daycare we list is Woodland Heights Prime Time for Kids, under 0.1 miles away.

Sources: The North Carolina Division of Child Development and Early Education (license and visits) · U.S. Department of Labor, 2022 (county prices).