The Children's Place II

OCCL Standards Complaint (Substantiated)

“On January 9, 2023, the Office of Child Care Licensing received a complaint regarding diapering, meals and snacks, improper discipline, unqualified staff, sanitation, and health exclusions. An investigation was conducted on January 11, 2023, and January 13, 2023. The complaint is substantiated for improper discipline because the administrator stated she witnessed a staff member raise her voice at a child, who is related to her. The staff member was administratively disciplined for the incident. There is no evidence to substantiate the allegation of diapering procedures not being followed because all staff interviewed stated Child #1 was being potty trained and was changed if wet or soiled. The health checks do not indicate a rash present on Child #1. There is no evidence to substantiate the allegation of not providing required meals and snacks because all staff interviewed stated the facility serves breakfast, lunch, and a snack. All staff stated Child #1 was provided the facility food and food from home but chose not to eat. The specialist also observed all the menu components for breakfast, lunch, and snack for the following day. There is no evidence to substantiate the allegation of unqualified staff because each classroom has an eligible and qualified staff member. The facility also has two eligible and qualified administrators to assist with staffing during the day. There is no evidence to substantiate the allegation of the facility not being sanitary. The specialist observed on two separate visits labeled cleaning and disinfecting solutions in the bathrooms, classrooms, and kitchen. The classrooms were clean, the floors were clean, and there were no foul odors. There is no evidence to substantiate the allegation of not following health exclusions because each staff member stated fevers, vomiting, and loose stool are health exclusions, and children who are sick leave the classroom until they are picked up.”

61U Diapering and Soiled Clothing

“The one year old classroom needs a foot activated diaper only can with in arms reach of the changing table.”

Correction date in the state record: Dec 14, 2022

49U Indoor Space

“Ensure the classrooms are in general working order. The one year old classroom needs a trash can with a lid. The Preschool classroom needs a trash can with a lid on it, the floor to be cleaned daily. Both the one year old classroom and the preschool classroom should discontinue the use of anything that alters the air sell or quality. Each classroom had a can in a chid reach of air freshner available for use.”

Correction date in the state record: Dec 14, 2022

30U Personnel Files

“Ensure staff files are complete. Four staff need second attempts for a service letter from prior employer(s).”

Correction date in the state record: Dec 13, 2022

OCCL Standards Complaint (Substantiated)

“OCCL received a complaint on August 3, 2022, regarding improper discipline. An investigation was conducted on August 3, 2022. The complaint is substantiated because four children stated a staff member hits the children with her shoe, yells at children, and yanks them up by their arm when they are misbehaving. The children stated another staff also yells at the children. LS McPhatter also observed staff members yelling at the children and one staff picking up a child by his arms to take him to the time-out chair.”

49U Indoor Space

“Ensure the facility and equipment is clean. LS McPhatter observed a paper bag full of empty soda and juice containers and a pizza box with some pizza still in it sitting in the hallway. The pre-school classroom has fruit flies in the room swarming near the counter in the back of the room and other places there are food debris. The one year old classroom not in use had four cups with spoiled liquid in them that were attracting insects.”

Corrected during the visit

20U Positive Behavior Management

“Ensure positive behavior supports are in place and used. LS McPhatter observed Staff #1 having a difficult time managing the classroom of 20, 3 year old - 9 year old children during a whole class activity. LS McPhatter heard Staff #1 and Staff #2 yell the names of children to get their attention or yell be quiet.”

Corrected during the visit

15U Governing Body

“Ensure there is enough staff to run the facility day to day operations such as staff needing breaks for the bathroom or meals, answering the door, keeping the door secured and having someone available to answer it, a staff member available incase parents, guardians, or OCCL come by and need to speak with a teacher or administrator. LS McPhatter entered the facility that was unlocked and no staff available to assist at the front desk or the parent standing waiting in the hallway full access was available to the facility with no staff knowing who would be in the facility. The three staff were in the pre-school room with 17 children ages 1 year to 9 years old. This was corrected at the visit when staff arrived just after 9:00am.”

Corrected during the visit

49U Indoor Space

“Ensure the infant room wall is repaired. LS McPhatter observed a whole in the wall near the floor to the left of the door that leads outside.”

Correction date in the state record: Jan 21, 2022

43U Children's Attendance

“Ensure to use a system for documenting children s attendance that includes the exact arrival and departure times in the child s classroom and be entered at the time of the arrival and departure of the child. Child #1 was not signed out of the preschool; school age room but was signed into the infant room. This was corrected when the child was signed out of the preschool; school age room.”

Corrected during the visit

56U Sleeping Accommodations and Safe Sleep Environments

“Ensure that each child who sleeps at the center has a safe, clean, age appropriate rest equipment. LS McPhatter observed in the two's classroom two infants asleep one in a swing and the other in a bouncer. The room only had one crib for use. There were four children in the room that had only one cover or blanket during nap time. In the preschool room a ten month old was a sleep on a mat with a bottom and top cover. There were seven children that only had one cover or blanket during nap time.”

Corrected during the visit

43U Children's Attendance

“Ensure that exact arrival and departure of the children is documented upon entering or leaving a classroom. When staff #1 was asked for the attendance record she stated that she was going to do it now.”

Corrected during the visit

36U Staff Attendance

“Ensure staff document their exact arrival and departure in the classroom. When staff #1 was asked for the attendance she stated she would do it right now.”

Corrected during the visit

27U Ratios, Group Size, and Supervision

“Ensure supervision and direct observation of children is provided at all times. LS McPhatter observed that staff #1 opened the front door leaving eight children alone in the two-year-old classroom. When LS McPhatter entered the two-year-old classroom alone there were two infants and six other children ages one to two with one qualified staff member asleep. LS McPhatter entered the preschool room and one qualified staff member was there with one ten month old, the other ten children were ages three to 5 years old.”

Corrected during the visit

26U Staffing

“When the early childhood administrator or curriculum coordinator is no present a staff member who is qualified at least as an early childhood teacher is present and responsible for the center. LS McPhatter asked when staff #1 opened the door where the administrator or curriculum coordinator was. Staff #1 replied they were not there. LS McPhatter asked who was in charge Staff#1 couldn't verify and went to get staff #2. Staff#2 was not aware that she was in charge during the absence for the administrator when she stated that she did not know who was in charge. Retrain staff #2 on day to day procedures using DELACARE Regulations and center handbook.”

Correction date in the state record: Jan 10, 2022

15U Governing Body

“Ensure to follow federal, state, and local laws. Staff #1 answered the door without a face mask on.”

Corrected during the visit