Hearts of Joy Family Childcare
Philadelphia, PA 19151 · Home daycare: the provider shares the address with families
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Tender Hearts Childcare Academy is a child care center in Philadelphia, Pennsylvania. It is certified by the state, for up to 217 children, serving school-age children.
It is open Monday to Friday, 6:00 AM to 6:00 PM. It describes a Play-based approach, with infant care and toddler care.
Pennsylvania Department of Human Services, Office of Child Development and Early Learning made 6 visits in the last 3 years and cited 10 rules across 3 of them. The visit list, in the state's words, is below.
Hours
| MondayToday | 6:00 AM to 6:00 PM |
|---|---|
| Tuesday | 6:00 AM to 6:00 PM |
| Wednesday | 6:00 AM to 6:00 PM |
| Thursday | 6:00 AM to 6:00 PM |
| Friday | 6:00 AM to 6:00 PM |
| Saturday | Not listed |
| Sunday | Not listed |
Programs
| Ages | School-age childrenFrom the state license. It lists: 6 months to 5 years old |
|---|---|
| Programs | Infant care and toddler care |
| Approach | Play-based |
| Curriculum | The Creative Curriculum® |
| Staff | Extensive training on health and safety practices |
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 217 childrenFrom the state license |
Cost
Tender Hearts Childcare Academy has not listed its tuition.
State record
6 visits in the last 3 years · Last visit Dec 1, 2025: 3 rules cited
Rules cited on 3 of 6 visits · 10 rules in all · 10 corrected
For comparison: 93% of Pennsylvania daycares had at least one rule cited in the last 3 years; the typical daycare had 14.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
3270.76 Building Surfaces
“On 12/1/25, during the renewal inspection, certification rep observed two damaged ceiling tiles in the indoor gross motor space. Certification rep observed shredded carpet edges, and damaged window blinds in the gross motor space.”
Correction date in the state record: Dec 1, 2025
3270.31(e) Age and Training
“On 12/1/25, during the renewal inspection, staff person#1 did not have the required annual minimum of 12 clock hours of childcare training. Staff person #1 had evidence of a total of 9hrs of childcare training in their individual records.”
Correction date in the state record: Dec 11, 2025
3270.131(a) Health information
“On 12/1/25, during the renewal inspection, child #1 did not have evidence of an initial health assessment in the individual records.”
Correction date in the state record: Dec 15, 2025
3270.113(b) No physical punishment
“On 8/1/25 it was reported that an individual staff person was spraying water on a child, who was misbehaving. Every time the child misbehaved that was the punishment for the child. During the complaint investigation, it was verified by the facility owner that this incident did happen, and staff was terminated due to this complaint”
Correction date in the state record: Aug 4, 2025
3270.192(5) Two written references
“On 1/9/25, during the renewal inspection, staff person #2 & #4 did not have evidence of two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person in the individual staff records.”
Correction date in the state record: Feb 17, 2025
3270.32(a)/3270.192(4) Comply with CPSL/CPSL information
“On 1/9/25, during the renewal inspection, staff persons #2 & #3 did not have evidence a disclosure statement in the individual staff record.”
Correction date in the state record: Mar 17, 2025
3270.31(e)(4)(ii) Fire safety - 1 yr.
“On 1/9/25, during the renewal inspection, staff #1 did not have evidence of an updated fire safety training in the individual staff records.”
Correction date in the state record: Feb 17, 2025
3270.31(f) Health and Safety Training
“On 1/9/25, during the renewal inspection, staff person #2 did not have evidence of the required health and safety training in the individual staff records.”
Correction date in the state record: Mar 17, 2025
3270.131(a) Health information
“On 1/9/25, during the renewal inspection, Child #2 did not have evidence of a health assessment including the immunization in the individual child records.”
Correction date in the state record: Feb 17, 2025
3270.123(a)(6)/3270.182(2) Admission date/Application, admission, withdrawal dates
“On 1/9/25, during the renewal inspection, children # 1 and #2 did not have evidence of their admission dates on their individual agreement form.”
Correction date in the state record: Feb 17, 2025
3270.113(a)(1) Staff assigned to specific children
“On 6/29/23 during an unannounced visit, The Staff present at the facility were not able to identify the names of children in their assigned groups for supervision purposes.”
Correction date in the state record: Jul 12, 2023
3270.32(a)/3270.192(4) Comply with CPSL/CPSL information
“On 6/29/23 during an unannounced visit the file of Staff person #1 and Individual #1 did not contain a completed NSOR Verification Letter.”
3270.21 General Health and Safety
“On 6/29/23 during a complaint investigation, video footage from the facility confirmed that Staff Person #1 kicked the cot that Child #1 was kneeling on causing the child to fall over and sustain a serious injury to their head.”
Correction date in the state record: Jul 17, 2023
3270.113(a)(1) Staff assigned to specific children
“On 6/29/23 during an unannounced visit, The Staff present at the facility were not able to identify the names of children in their assigned groups for supervision purposes.”
Correction date in the state record: Jul 12, 2023
3270.32(a)/3270.192(4) Comply with CPSL/CPSL information
“On 6/29/23 during an unannounced visit the file of Staff person #1 and Individual #1 did not contain a completed NSOR Verification Letter.”
3270.21 General Health and Safety
“On 6/29/23 during a complaint investigation, video footage from the facility confirmed that Staff Person #1 kicked the cot that Child #1 was kneeling on causing the child to fall over and sustain a serious injury to their head.”
Correction date in the state record: Jul 17, 2023
3270.27(a)(2) Emergency plan
“During a renewal inspection on 03/07/2023, the emergency plan did not provide accommodations for evacuation of children from the facility building and evacuation of children to a location away from the facility premises.”
Correction date in the state record: Mar 20, 2023
3270.27(a)(5) Emergency plan
“During a renewal inspection on 03/07/2023, the emergency plan did not provide accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.”
Correction date in the state record: Mar 20, 2023
3270.123(a)(3) Services proceeded
“During a renewal inspection on 03/07/2023, the files for children # 1, 2, 3, 4, 5 did not contain a Child Services Report.”
Correction date in the state record: Mar 20, 2023
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Philadelphia, PA 19151 · Home daycare: the provider shares the address with families
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FAQ
Yes. Tender Hearts Childcare Academy is certified by the state and operating. This is how Pennsylvania authorizes this type of child care.
Pennsylvania Department of Human Services, Office of Child Development and Early Learning lists the most recent visit on December 1, 2025, with 3 rules cited. It lists 6 visits in the last 3 years.
Yes. Inspectors cited 10 rules across 3 of 6 visits in the last 3 years; 10 show a correction in the state record. For comparison: 93% of Pennsylvania daycares had at least one rule cited in the last 3 years; the typical daycare had 14. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
217, the licensed capacity on the state record. It is licensed to serve school-age children.
Yes. The state record says it accepts child care subsidies.
Monday to Friday, 6:00 AM to 6:00 PM. These are the hours on the state record. Holiday hours can differ.
It has not listed its tuition. Call (215) 476-1201 to ask.
(215) 476-1201.
405 N 64th St, Philadelphia, PA 19151. The nearest other daycare we list is Little Lives Matter, under 0.1 miles away.