Sunrise Preschools #124

AAC R9-5-203.D. D. A licensee shall ensure that each staff member submits to the licensee a copy of the staff member’s valid fingerprint clearance card each time the fingerprint clearance card is issued or renewed every five years.

“Findings: Based on facility documentation and the Compliance Officers' observation, it was determined that Staff #1's (DOE 01/08/2025) fingerprint clearance card expired on 01/15/2026. The renewal fingerprint clearance card was issued on 1/23/26.”

AAC R9-5-510.B.3. B. A licensee shall ensure that a staff member does not use or permit: 3. Abusive, profane, sarcastic language, verbal abuse, threats, or derogatory remarks about the child or child’s family;

“Findings: Based on the Compliance Officer’s observation, in Smart Steps A, a staff was observed saying to 1-year-old children, "Don't make my last day hard, I swear". "SIT" in a forceful tone.”

AAC R9-5-501.B.1. B. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;

“Findings: Based on the Compliance Officer's observations, in Ready 2 Learn B, 1 child was alone and unsupervised in the toilet room with the door closed, 1 staff member was tending to napping children across the classroom, and 1 staff member was changing a diaper.”

AAC R9-5-512.F.8.9. F. A licensee shall ensure that: 8. Plumbing fixtures are maintained in a clean and working condition; and 9. Chipped or cracked sinks and toilets are replaced or repaired.

“Findings: Based on the Compliance Officer’s observation, in Ready 2 Learn B, the right toilet had a plastic trash bag covering the toilet; the toilet was not in working condition.”

AAC R9-5-503.F.1. F. A licensee shall ensure that in an activity area with a diaper changing area: 1. The containers required in subsections (A)(3) and (4) are inaccessible, and

“Findings: Based on the Compliance Officer's observations, in the Ready 2 Learn A and the Infant's classrooms, the diaper changing container was accessible to enrolled children.”

AAC R9-5-501.A.2. A. A licensee shall ensure that: 2. Except for an enrolled school-age child, drinking water is provided sufficient for the needs of and accessible to each enrolled child in both indoor and outdoor activity areas;

“Findings: Based on the Compliance Officers' observations, in One's Classroom and the Ready 2 Learn A and B classrooms, drinking water and cups were on a shelf next to the diaper changing table, inaccessible to enrolled children.”

AAC R9-5-504.3. A licensee providing child care services for 1-year-old and 2-year-old children shall:3. Ensure that each activity area has a supply of age-appropriate toys, materials, and equipment that are too large for a child to swallow and free from sharp edges and points, in a quantity sufficient to meet the needs of the enrolled children in attendance including: a. Art supplies; b. Books; c. Rubber or soft plastic balls; d. Puzzles and toys to enhance manipulative skills; e. Blocks; f. Washable soft toys and dolls; g. Musical instruments; and h. Indoor and outdoor equipment to enhance large muscle development;

“Findings: Based on the Compliance Officer's observation, the Ready 2 Learn A classroom lacked puzzles and musical instruments for the enrolled children present in the room.”

AAC R9-5-512.B. B. A licensee shall maintain facility premises and furnishings:1. In a clean condition, and 2. Free from odor.

“Findings: Based on the Compliance Officer’s observation, in the Ready 2 Learn A and the One's Classrooms, there was a buildup of gray, fuzzy substance on the ceiling tiles.”

AAC R9-5-512.C. C. A licensee shall ensure that floor coverings are:1. Clean; and 2. Free from: a. Dampness, b. Odors, and c. Hazards.

“Findings: Based on the Compliance Officer’s observation, in the South East Playground toilet room, the floor had a buildup of dirt, leaves, and debris. ***Previously Cited 04/29/24, 5/2/23”

AAC R9-5-512.F. F. A licensee shall ensure that:1. Each toilet room in a facility contains, within easy reach of enrolled children: a. Mounted toilet tissue; and b. Except as provided in subsection (G): i. A sink with running water; ii. Soap contained in a dispenser; and iii. Disposable, single-use paper towels in a mounted dispenser, or a mechanical air hand dryer; 2. Staff members wash their hands with soap and running water after toileting; 3. An enrolled child’s hands are washed with soap and running water after toileting; 4. Except for a cup or receptacle used only for water, food waste is stored in a covered container and the container is clean and lined with a plastic bag; 5. Food waste and other refuse is removed from the facility building at least once every 24 hours or more often as necessary to maintain a clean condition and avoid odors; 6. A staff member or an enrolled child does not draw water for human consumption from a toilet room handwashing sink; 7. Toys, materials, and equipment are maintained in a clean condition; 8. Plumbing fixtures are maintained in a clean and working condition; and 9. Chipped or cracked sinks and toilets are replaced or repaired.

“Findings: Based on the Compliance Officer’s observation, on the side of the building next to the Toddler Playground, there were 4 large bags filled with trash.”

AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area:1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area

“Findings: Based on the Compliance Officers' observations, in the outdoor activity areas, the following hazards were accessible to enrolled children: Preschool Playground: *There was an abundance of plastic, tissue paper, and newspaper trash throughout the playground area. *There was a net-catching toy that had a tear at the base of the net and a light-projector toy that had a large crack in the side, exposing sharp edges. Toddler Playground: *There was an abundance of plastic water cups, tissue paper, food waste wrappers, and newspaper trash throughout the playground area.”

AAC R9-5-501.A.1. A. A licensee shall ensure that:1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Based on the Compliance Officers' observations, the health, safety, and welfare of enrolled children was placed at risk of harm. On the Preschool Playground, enrolled children were observed playing with trash items throughout the playground, rubbing them on their faces and other children's faces. In the One's Classroom, during a table activity while exploring a bowl of rocks, 1 staff member was helping another child, and the other staff member was getting additional toys to place on the tables in the classroom. 1 enrolled child was observed by the COs placing multiple rocks in their mouth. ***Previously Cited 10/8/24, 10/2/24, 7/12/23, 6/26/23,”

AAC R9-5-404.C.3. C. A licensee shall ensure that:3. When six or more enrolled children are present in a facility, an infant is not placed for supervision with a child who is not an infant.

“Findings: Based on the Compliance Officers' observation, a one-year-old was placed in the Infant room with a group of infants.”

AAC R9-5-306.A. A. A licensee shall maintain a dated attendance form containing an enrolled child’s name with the time of each admission and release of the enrolled child. 1. Except as provided in subsection (A)(2), a licensee shall ensure that the attendance form is signed with at least a first initial of an individual’s first name and the individual’s last name by each enrolled child’s parent or individual designated by the enrolled child’s parent, each time the enrolled child is admitted or released. 2. An electronic fingerprint verification or an electronic signature may be used in place of a signature of the enrolled child’s parent or designated individual to admit or release the enrolled child. 3. If an electronic signature is used to admit or release the enrolled child, the licensee shall adopt policies and procedures to ensure that the individual whose signature the electronic or digital method of identification represents is accountable for the use of the electronic or digital method; 4. A licensee shall develop, document, and implement policies and procedures to ensure that the identity of an individual is known to the staff member or is verified with picture identification before releasing an enrolled child to the individual. 5. A licensee shall not release the enrolled child to an individual other than the enrolled child’s parent or other individual designated in writing by the enrolled child’s parent except when the enrolled child’s parent is unable to collect the enrolled child and authorizes the licensee by telephone to release the enrolled child to an individual not so designated. a. The licensee shall verify the telephone authorization using a means of verification that has been agreed upon between the licensee and the enrolled child’s parent at the time of enrollment. b. The licensee shall document the means of verification in subsection (A)(5)(a) on the enrolled child’s Emergency, Information, and Immunization Record card. 6. A licensee shall not permit the self-admission or self-release of an enrolled child unless the enrolled child is of school age and the licensee has obtained and verified written permission from the enrolled child’s parent. 7. A licensee shall maintain the attendance form on facility premises for 12 months after the date of attendance.

“Findings: Based on facility documentation and the Compliance Officer’s observation, it was determined that 3 out of 20 enrolled children's attendance forms lacked the following information: Child #5 and Child #6: A release time for 04/08-04/11/2025, 04/15-04/17/25, and a release time and signature for 04/23/2025. Child #7: An admission signature (first name only) for 04/01-04/04/2025, 04/07/-04/11/2025, 04/14-04/18/2025, 04/21-04/25/25, and 04/28/2025. ***Previously Cited 04/29/24, 05/2/23, 05/10/22”

AAC R9-5-304.B. B. Except as required in A.R.S. § 36-3009, before an enrolled child receives child care services, a licensee shall require the enrolled child’s parent to complete a Department-provided Emergency, Information, and Immunization Record card that is signed by the enrolled child’s parent containing: 1. The child’s name, home address, city, state, zip code, home telephone number, sex, and date of birth; 2. The date of the child’s enrollment; 3. The name, home address, city, state, zip code, and contact telephone number of each parent of the child; 4. The name and contact telephone number of at least two individuals authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted; 5. The name and contact telephone number of the child’s health care provider; 6. The written authorization for emergency medical care of the enrolled child when the parent cannot be contacted at the time of the emergency; 7. The name of the individual to be contacted in case of injury or sudden illness of the child; 8. The written instructions of a child’s parent or health care provider for nutritional and dietary needs of the child including, if applicable, the request in R9-5-509(C)(9); and 9. A written record completed by the child’s parent or health care provider noting the child’s susceptibility to illness, physical conditions of which a staff member should be aware, and any individual requirements for health maintenance.

“Findings: Based on facility documentation and the Compliance Officer’s observation, it was determined that 7 out of 20 enrolled children's Emergency, Information, and Immunization Record cards reviewed lacked the following required information: Child #8 and Child #9: The name and contact telephone number of at least two individuals authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted. Chile #10: The name and contact telephone number of a 2nd individual authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted. Child #11 and Child #14: The name, home address, city, state, zip code, and contact telephone number of 2nd parent of the child. Child #12: The home address, city, state, zip code, and contact telephone number of the 2nd parent of the child. Child #13: The name and contact telephone number of the child's health care provider.”

AAC R9-5-605.B.1. B. A licensee shall ensure that:1. All designated exits, corridors, and passageways that provide escape from the building are unobstructed and unlocked during hours of operation;

“Findings: Based on the Compliance Officer’s observation, in the Ready 2 Learn A and One's Classrooms, a designated exit that provides escape from the building was locked. ***Previously Cited 4/29/24, 6/26/23”

AAC R9-5-501.C.9. C. A licensee shall ensure that a staff member:9. Does the following when a parent permits or asks a staff member to apply personal products on an enrolled child, such as petroleum jelly, diaper rash ointments, sun screen or sun block preparations, toothpaste, and baby diapering preparations: a. Obtains the enrolled child’s personal products from the enrolled child’s parent or, if the licensee provides the personal products for use by the enrolled child, obtains written approval for use of the products from the enrolled child’s parent; b. Labels the personal products with the enrolled child’s name; and c. Keeps the personal products inaccessible to enrolled children;

“Findings: Based on the Compliance Officers' observations, in the following classrooms, personal products lacked the following information: Infants Classroom: *There were 2 diaper creams and a wipe that lacked the child's first and last names. One's Classroom: *There were 3 diaper creams that lacked the child's last name, 4 wipes that lacked the child's first name, and 1 wipe that lacked the child's first and last name. Ready 2 Learn A: *There was 1 diaper cream that lacked the child's last name and 1 wipe that lacked the child's first and last name. Ready 2 Learn B: *There was 1 wipe that lacked the child's last name. ***Previousy Cited 04/29/24, 05/2/23”

AAC R9-5-502.C.1.c. C. A licensee shall ensure that: 1. A staff member providing child care services in an infant room: c. Responds immediately to each infant's distress signals;

“Findings: Based on staff statements and the Compliance Officers' observations, in the infant room, an infant was crying excessively on 2 separate occasions, and staff did not attend to them. Staff Stated: *We let the child cry; they are used to getting what they want immediately at home.”

AAC R9-5-502.C.1.l. C. A licensee shall ensure that:1. A staff member providing child care services in an infant room: l. Obtains written, current, and dated dietary instructions from a parent or health care provider regarding the method of feeding and types of foods to be prepared or fed to an infant at the facility;

“Findings: Based on facility documentation and the Compliance Officers' observations, in the infant room, the following written dietary instructions lacked the following: Child #1: Lacked updated food types to be prepared and fed to the infant. (8/26/24 last update) Child #2: Lacked updated food types to be prepared and fed to the infant. (9/19/24 last update) Child #3 and Child #4: Lacked amounts and times to feed the infant.”

AAC R9-5-503.A.1. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:1. A nonabsorbent, sanitizable diaper changing surface that is: a. Seamless and smooth, and b. Kept clear of items not required for diaper changing;

“Findings: Based on the Compliance Officer’s observation, in the Ready 2 Learn B and the One's Classroom, the sippy cups were on the sink area next to the diaper changing area.”

AAC R9-5-503.A.2. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:2. A hand-washing sink next to the diaper changing surface for staff use when changing diapers and for washing an enrolled child during or after diapering that provides: a. Running water between 86° F and 110° F, b. Soap from a dispenser, and c. Single-use paper hand towels from a dispenser;

“Findings: Based on the Compliance Officer’s observation, in Pre-Kindergarten Prep A classroom, the diaper station was 3'4" away from the handwashing sink.”

AAC R9-5-501.A.19. A. A licensee shall ensure that:19. Except as provided in subsection (A)(20), the following are stored separate from food storage areas and are inaccessible to an enrolled child: a. All materials and chemicals labeled as a toxic or flammable substance; b. All substances that have a child warning label and may be a hazard to a child; and c. Lawn mowers, ladders, toilet brushes, plungers, and other facility equipment that may be a hazard to a child;

“Findings: Based on the Compliance Officer’s observation, in the Pre-Kindergarten A Classroom, there were chemicals stored in a cupboard with food service items.”

AAC R9-5-501.A.12. A. A licensee shall ensure that: 12. The facility premises, including the buildings, are maintained free from hazards;

“Findings: Based on the Compliance Officers' observations, the following hazards were accessible to enrolled children: Kinder Prep Academy Classroom: *There was a cord from the outlet to a mini speaker dangling in the manipulative center. One's Classroom: *There was a 4-inch area of wall lacking drywall, exposing sharp metal next to the exit door. Ready 2 Lean A Classroom: *There was a chip in the edge of the outlet cover, exposing a sharp plastic edge. ***Previously Cited 6/26/23”

AAC R9-5-501.C.5. C. A licensee shall ensure that a staff member:5. Except as provided in subsection (D), prepares and posts a dated lesson plan in each indoor activity area for each calendar week, which is maintained on facility premises for 12 months after the lesson plan date and provides opportunities for each child to: a. Gain a positive self-concept; b. Develop and practice social skills; c. Think, reason, question, and experiment; d. Acquire language skills; e. Develop physical coordination skills; f. Participate in structured large muscle physical activity; g. Develop habits that meet health, safety, and nutritional needs; h. Express creativity; i. Learn to respect cultural diversity of children and staff; j. Learn self-help skills; and k. Develop a sense of responsibility and independence;

“Findings: Based on facility documentation and the Compliance Officers' observations, it was determined that the following Classrooms lacked documentation of a current lesson plan. One's Classroom: *The lesson plan was dated 4/14/25. Ready 2 Learn A, Ready 2 Learn B, and Young Achievers: *The lesson plan was dated 4/21/25. Kinder Prep Academy: *The lesson plan was dated 4/7/2025.”

AAC R9-5-503.B. B. A licensee shall ensure that a staff member does not:1. Permit a bottle, formula, food, eating utensil, or food preparation in a diaper changing area; 2. Draw water for human consumption from a diaper changing area sink; or 3. Except as provided in subsection (C), if responsible for food preparation, change diapers until food preparation duties have been completed for the day.

“Findings: Based on the Compliance Officers' observations, in the Infant Classroom, there were 30 plastic containers of baby food on a shelf above the diaper changing area.”

AAC R9-5-503.A.1. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:1. A nonabsorbent, sanitizable diaper changing surface that is: a. Seamless and smooth, and b. Kept clear of items not required for diaper changing;

“Findings: Based on the Compliance Officers' observations, in the Infant Classroom, there was a 4-inch crack with peeling laminate exposing raw wood on the diaper changing edge.”

AAC R9-5-501.A.14. A. A licensee shall ensure that: 14. Temperatures are maintained between 68° F and 82° F in each room used by enrolled children;

“Findings: Based on the Compliance Officers' observations, in the Infant classroom, the temperature was 94° F rather than between 68° F and 82° F as required.”

AAC R9-5-306.B. B. A licensee shall: 1. Develop, document, and implement policies and procedures to ensure that a staff member maintains daily documentation of the presence of an enrolled child in an activity area that includes a method to account for any temporary absences of the enrolled child from the activity area, and 2. Maintain the documentation of the presence of enrolled children in an activity area required in subsection (B)(1) on facility premises for 12 months after the date of the documentation.

“Findings: Based on the facility documentation and the Compliance Officers' observations, it was determined that the roster in the Infant classroom did not reflect the number of children present. (4 children present, 2 children listed on the roster).”

AAC R9-5-307.2. A licensee shall ensure that the licensee or a staff member documents and reports all suspected or alleged cases of child abuse or neglect.2. The licensee or staff member shall report the suspected or alleged child abuse by a staff member to the Department and to a local law enforcement agency as prescribed in A.R.S. § 13-3620. A licensee or staff member shall also send documentation to the Department and to any law enforcement agency previously notified within three calendar days of the initial report, and maintain documentation of a child abuse report on facility premises for 12 months after the date of a report.

“Findings: Based on staff statements, it was determined that the licensee or a staff member failed to document and report all suspected or alleged cases of child abuse or neglect to a local law enforcement agency.”

AAC R9-5-501.A.1. A. A licensee shall ensure that:1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Per allegations and based on staff and child statements, the health, safety and welfare of enrolled children was placed at risk of harm. Staff stated the following: *Staff #1 kicked a child because the child was moving and Staff #1 told the child not to move. *Staff #1 grabbed a child firmly by the arm (above the wrist) and dragged the child on the ground to the door, down the hallway and to the front desk. *Staff #1 head-butted a child in the chest after the child had head-butted a staff. *Staff #1 grabbed a child roughly above the wrist, pulled the child out of the chair and was dragging the child on the ground on the child's side. *Staff #1 spanked a child on their bottom. *Staff #1 brought a child into a room and slammed the child down into a chair. *Staff #1 drug a child across the cement on the playground to the 2's room. *Staff #1 grabbed a child under the arms and plopped the child onto the floor, and the child appeared scared. *Staff #1 was annoyed and had a child above the wrist, pretty firm, and dragged the child walking very quickly with the child's feet stumbling in the wood chips because the child couldn't keep up with the pace. Staff #1 then tried to get the child up by their wrist to walk and the child was crying. *Staff #1 slammed a child on the ground and told us to be firm with the child. *Staff #1 picked a child up, held the child to their chest, and swatted the child on their butt. The swat was not hard but was inappropriate. *I have seen Staff #1 being physical with the kids. *Staff #1 was grabbing a child by their arms roughly down the hall and the child staggered while walking because the child couldn't keep up with the pace. *Staff #1 grabbed a child firmly by the arm above the wrist and with their feet off the ground tossed them into the classroom. *A child told me they were walking down the aisle on the bus and made eye contact in the mirror with Staff #1. Staff #1 then pressed on the gas and the child fell back in the bus. *Staff #1 was pulling a child, like yanking the child's arm, and dragged them down the hallway from the back door to the office. *Staff #1 pulled a child out of class and down the hallway. The child had red marks on their arm. Children stated the following: *The teacher drags the little kids. *They grab their arms and carry them to the front office. ***Previously Cited: 05/10/2022, 06/26/2023, 07/12/2023, 10/02/2024”

AAC R9-5-501.A.1. A. A licensee shall ensure that:1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Based on staff statements, the health, safety and welfare of enrolled children was placed at risk of harm. Staff stated the following: *Staff #1 bathed a child in the left of the 3 tiered kitchen sink. *Staff #1 bathed a child in the kitchen sink two times a week. *Staff #1 bathed a child in the kitchen sink last Friday, and did it another time as well.”

AAC R9-5-510.A.2. A. A licensee shall ensure that a staff member: 2. Teaches, models, and encourages orderly conduct, personal control, and age-appropriate behavior;

“Findings: Based on staff statements and child statements, a staff member failed to teach, model and encourage orderly conduct, personal control, and age-appropriate behavior. Staff stated the following: *Staff #1 stated get over here right now in an aggressive and loud tone. *Staff #1 was heard threatening a child that they could not go outside later or ever again if they did not listen. *Staff #1 told a child to move their fingers or they would slam them into the door. *Staff #1 would take children to a younger class if they were not listening. *Staff #1 told a child I'm going to shut it on you in an annoyed and firm voice while the child was crying. *Staff #1 took a child to a younger class and told the other staff there's (child's name), they are acting like a baby in a sassy voice. *Staff #1 threatened a child if you keep crying, I'm going to put you in a crib in the baby room in a firm and annoyed voice. *Staff #1 threatened the kids " if you don't do this, you won't be able to go in a firm voice. *Staff #1 stated you do not touch my toys in a child's face in a firm voice. *Staff #1 was heard stating you do not hit somebody with this in a firm voice. *Staff #1 has no patience with the kids. *When Staff #1 is frustrated, they take it out on the kids. *Staff #1 told a child if you don't move your hand, I'm going to slam the door on your fingers in an annoying tone. *Staff #1 spoke more aggressive than it needed to be. *One of the kids screams bloody murder when they are told Staff #1 is going to be called. *I had a concerning feeling leaving Staff #1 with the kids because even the small things would trigger Staff #1. Children stated the following: *Staff #1 yells if you keep doing this, you will never ride the bus again and it startled me and it was in a mean voice. *Staff #1 yells at the kids when they don't listen, and it is loud. *Staff #1 yelled at a child and it was really loud. It scared me and the other child, and the other child cried. ***Previously Cited: 05/02/2023, 07/12/2023, 01/22/2024, 03/28/2024, 10/02/2024”

AAC R9-5-510.A.2. A. A licensee shall ensure that a staff member: 2. Teaches, models, and encourages orderly conduct, personal control, and age-appropriate behavior;

“Findings: Per allegations and based on staff statements and the Compliance Officers' observations, staff did not teach, model or encourage orderly conduct or personal control when: As the Compliance Officer walked down the hallway doing rosters and ratios the CO observed: *Staff #1 was in the outdoor breezeway and grabbed a child and forced them to sit down while aggressively saying "You need to sit down right now." As the Compliance Officer walked back down the hallway to complete rosters and ratios the CO observed *Staff #2 was in the 2’s classroom and grabbed a child by the arm and aggressively said "Look at me right now, why are you touching them." Staff stated the following: *Staff #3 screamed from the 1's classroom at a child on the playground and when the child talked back they stomped over to the child, grabbed the child's hand, and dragged them inside. *When a child tried to get out of the classroom a staff almost shut the door on the child's hand. *Staff #3 forced a child to sit on the ground. *Staff #3 grabbed a child by the arm and tossed them into the classroom and said "Move your hand or I will shut them in the door." *Staff #3 tried to remove a child for kicking in the class and when the child wouldn't walk, the staff member spanked the child to get them to walk. *Staff #3 was aggressive and grabbed a child's hand and forced them into the 1's classroom. ***Previously Cited 05/02/23, 07/12/23,01/22/2024, 03/28/24”

AAC R9-5-501.A.1. A. A licensee shall ensure that:1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;

“Findings: Per allegation and based on staff statements and Compliance Officer #1’s observation, the health, safety and welfare of enrolled children were placed at risk of harm when: As the Compliance Officer was checking rosters and ratios the CO observed: *Staff #1 was in the outdoor breezeway and grabbed a child and forced them to sit down while aggressively saying "You need to sit down right now." As the Compliance Officer walked back down the hallway to complete rosters and ratios, the CO observed *Staff #2 was in the 2’s classroom and grabbed a child by the arm and aggressively said "Look at me right now, why are you touching them." Staff Stated the following: *Staff #3 screamed from the 1's classroom at a child on the playground and when the child talked back they stomped over to the child, grabbed the child's hand, and dragged them inside. *When a child tried to get out of the classroom Staff #3 almost shut the door on the child's hand. *Staff #3 forced a child to sit on the ground. *Staff #3 grabbed a child by the arm and tossed them into the classroom and said "Move your hand or I will shut them in the door." *Staff #3 tried to remove a child for kicking in the class and when the child wouldn't walk, the staff member spanked the child to get them to walk. *Staff #3 was aggressive and grabbed a child's hand and forced them into the 1's classroom. ***Previously Cited 05/10/22, 06/26/23, 07/12/23”

AAC R9-5-404.A. A. A licensee shall ensure that at least the following staff-to-children ratios are maintained at all times when providing child care services to enrolled children: Age Group/Staff: Children - Infants/1:5 or 2:11; 1-year-old children/1:6 or 2:13; 2-year-old children/1:8; 3-year-old children/1:13; 4-year-old children/1:15; 5-year-old children not school-age/1:20; School-age children/1:20

“Findings: Based on the staff statements and Compliance Officer #1's observation, the ratio in the Preschool Classroom was 1:14 instead of 2:14 as required for 3-year-old children. In the 1's classroom, the ratio was 1:10 instead of 2:10 as required for 1-year-old children when a staff member walked inside the building leaving the staff member outside with all the children. *Staff stated "I have been frequently out of ratio the past two weeks."”

AAC R9-5-306.B. B. A licensee shall: 1. Develop, document, and implement policies and procedures to ensure that a staff member maintains daily documentation of the presence of an enrolled child in an activity area that includes a method to account for any temporary absences of the enrolled child from the activity area, and 2. Maintain the documentation of the presence of enrolled children in an activity area required in subsection (B)(1) on facility premises for 12 months after the date of the documentation.

“Findings: Based on facility documentation and Compliance Officer #1’s observation, it was determined that the roster in the Preschool classroom did not reflect the number of children present (14 children present, 12 children listed on the roster). The roster in the 2A's Classroom did not reflect the number of children present. (8 Children present, 13 children listed on the roster).”

AAC R9-5-510.B.1. B. A licensee shall ensure that a staff member does not use or permit: 1. A method of discipline that could cause harm to the health, safety, or welfare of an enrolled child;

“Findings: Per allegations and based on staff statements and the Compliance Officers' observations, staff used a method of discipline that could cause harm to the health, safety, or welfare of an enrolled child when: As the Compliance Officer walked down the hallway doing rosters and ratios the CO observed *Staff #1 was in the outdoor breezeway and grabbed a child and forced them to sit down while aggressively saying "You need to sit down right now". As the Compliance Officer walked back down the hallway to complete rosters and ratios, the CO observed *Staff #2 was in the 2’s classroom and grabbed a child by the arm and aggressively said "Look at me right now, why are you touching them." Staff Stated the following: *Staff #3 screamed from the 1's classroom at a child on the playground and when the child talked back they stomped over to the child, grabbed the child's hand, and dragged them inside. *When a child tried to get out of the classroom a staff almost shut the door on the child's hand. *Staff #3 forced a child to sit on the ground. *Staff #3 grabbed a child by the arm and tossed them into the classroom and said "Move your hand or I will shut them in the door." *Staff #3 tried to remove a child for kicking in the classroom and when the child wouldn't walk, the staff member spanked the child to get them to walk. *Staff #3 was aggressive and grabbed a child's hand and forced them into the 1's classroom. ***Previously Cited 07/12/2023”

AAC R9-5-510.A.1. A. A licensee shall ensure that a staff member: 1. Defines and maintains consistent and reasonable guidelines and limitations for an enrolled child’s behavior;

“Findings: Per allegations and based on staff statements and Compliance Officers' observations, staff did not have reasonable limitations for a child's behavior when: As the Compliance Officer walked down the hallway doing rosters and ratios the CO observed: *Staff #1 was in the outdoor breezeway and grabbed a child and forced them to sit down while aggressively saying "you need to sit down right now". As the Compliance Officer walked back down the hallway to complete rosters and ratios the CO observed *Staff #2 was in the 2’s classroom and grabbed a child by the arm and aggressively said "Look at me right now, why are you touching them."”