Step by Step Child Care

3270.14/3270.21 Pertinent Laws & Regulations/General Health and Safety

“At the time of the renewal inspection the certification representative observed that the facility had a policy known as Shaken Baby policy that did not address the prevention and identification of child maltreatment.”

Correction date in the state record: Jul 26, 2024

3270.121(a)/3270.121(b) Review policies and procedures/Given parents in writing

“As a result of an investigation conducted by the DHS-OCDEL office, a parent was emailed notice of immediate termination of service for her child. No explanation was documented or verbally discussed, despite the facility's termination policy as provided and discussed with parent at the time of the child's enrollment.”

3270.113(a)(1) Staff assigned to specific children

“On 3/13/23 a parent witnessed and reported to the facility's administrative team, that staff #1 threw a toy at her toddler child #1 while yelling "NO" at her. Upon review of the toddler classroom on the recorded video, children were observed unsupervised. Staff person #1 stated she was not assigned responsibility for specific children in the group. Children were observed climbing on furniture, leaving out of the activity areas and out of staff view. Per the recorded video, the additional staff person assigned to the group was not able to be observed, also preventing her from observing full view of the additional children and the newly hired staff #1 in the room.”

3270.113(b)/3270.113(c) No physical punishment /No ridicule or threaten harm

“On 3/13/23 a parent witnessed and reported to the facility's administrative team, that staff#1 threw a toy at her toddler child#1 while yelling "NO" at her. The allegation as reported by the parent was verified after conducting an investigation at the facility which included viewing the recorded video captured on camera, as per the parent's request. Following my facility visit the operator (LE) immediately terminated the child's enrollment. Parent was sent an email of termination effective immediately and remove all child's belongings from the facility. There was no written or verbal reason provided.”