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Group home daycare 

Soft Voices Daycare

Springfield Gardens, NY 11413 · home daycare: the provider shares the address with families5.0· 3 reviews
licensed capacity
16
open each week
5 days
a week, county median
$250
year first licensed
2009

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Licensed by the stateInspection record

About

About Soft Voices Daycare

Soft Voices Daycare is a licensed group home daycare in Springfield Gardens, New York. The state has licensed it since September 18, 2009, for up to 16 children.

It is open Monday to Friday, 7:00 AM to 5:30 PM. It describes a Bilingual / immersion approach, with after-school care, infant care, preschool and toddler care. As a home daycare, the provider shares the address with families when you call.

New York State Office of Children and Family Services made 15 visits in the last 3 years and cited 16 rules across 5 of them. The visit list, in the state's words, is below.

InfantsBefore- and after-schoolBilingual program
Ask when you call: rates, current openings, the address and how to visit, staff-to-child ratio and whether it accepts child care subsidies.
Type
Group home daycare
Ages
0–13 years old
Hours today
7:00 AM to 5:30 PM
Licensed capacity
16 children

Hours

Hours

MondayToday7:00 AM to 5:30 PM
Tuesday7:00 AM to 5:30 PM
Wednesday7:00 AM to 5:30 PM
Thursday7:00 AM to 5:30 PM
Friday7:00 AM to 5:30 PM
SaturdayNot listed
SundayNot listed
Hours it lists: “MON-FRI 7:00am-6:30pm, SAT-SUN Closed”

Programs

Programs and care

Ages0–13 years old
SettingGroup child care homeFrom the state license
ProgramsAfter-school care, infant care, preschool and toddler care
ApproachBilingual / immersion (English, Spanish, French)
StaffCPR Qualified (Infant and Children)
MoreFounded 2007
Licensed capacity16 childrenFrom the state license
A daycare without an item may still offer it; ask.

Cost

Tuition and costs

Soft Voices Daycare has not listed its tuition. For comparison, full-time infant care at a home daycare in Queens County has a median price of $250 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
Queens County medians, full time, per week

Infant

Center$300
Home daycare$250

Toddler

Center$277
Home daycare$220

Preschool

Center$259
Home daycare$200

School age

Center$225
Home daycare$190

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Soft Voices Daycare

License

Status
Licensed and operating
License type
Licensed Group Family Day Care
Capacity
16 children
First licensed
2009
License number
#407313
See the state's record

Summary

15 visits in the last 3 years · Last visit Sep 28, 2026: no rules cited

Rules cited on 5 of 15 visits · 16 rules in all

  • Health, medication and illness 4
  • Records and paperwork 3
  • Supervision and ratios 3
  • Safe sleep 2
  • Safety and hazards 2
  • Staff training and qualifications 2

For comparison: 79% of New York daycares had at least one rule cited in the last 3 years; the typical daycare had 4.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 15 visits
  1. Sep 28, 2026InspectionNo rules cited
  2. Jun 4, 2026InspectionNo rules cited
  3. Apr 7, 2026Inspection3 rules cited
    • Safe sleep

      416.15(c)(18) The program must maintain on file at the group family day care home, available for inspection: the napping agreement for each child in care;

    • Safety and hazards

      416.5(v) Operating carbon monoxide detectors must be used in all group family day care homes when required, and located in areas of the home in accordance with applicable laws.

    • Safety and hazards

      416.5(e) Porches, decks or stairs with more than two steps must have railings with a barrier extending to the floor or ground to prevent children from falling. Acceptable types of barriers include, but are not limited to, balusters, intermediate rails, and heavy screening.

  4. Jan 5, 2026InspectionNo rules cited
  5. Nov 7, 2025Inspection2 rules cited
    • Staff training and qualifications

      416.15(b)(11)(ii)(e) two acceptable references;

    • Records and paperwork

      416.15(b)(11)(ii)(a) the forms necessary for the Office to inquire whether the applicant is the subject of an indicated report of child abuse or maltreatment on file with the Statewide Central Register of Child Abuse and Maltreatment,

  6. Sep 12, 2025InspectionNo rules cited
  7. Sep 10, 2025Inspection3 rules cited
    • Staff training and qualifications

      416.14(m) All child care programs must have at least one caregiver who holds a valid certification in cardiopulmonary resuscitation (CPR) and first aid on the premises of the child care program during the program's operating hours.

      Corrected during the visit

    • Supervision and ratios

      416.8(e) The provider must be the primary caregiver of children in a group family day care home.

    • Supervision and ratios

      416.8(a) Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a caregiver's range of vision except as provided in section 416.8(b) of this Part and that the caregiver be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age, emotional, physical and cognitive development.

  8. Jun 18, 2025InspectionNo rules cited
  9. Feb 7, 2025InspectionNo rules cited
  10. Oct 8, 2024InspectionNo rules cited
Show 5 earlier visits
  1. Aug 27, 2024InspectionNo rules cited
  2. Jun 5, 2024InspectionNo rules cited
  3. Feb 20, 2024Inspection5 rules cited
    • Records and paperwork

      416.15(c)(4) The program must maintain on file at the group family day care home, available for inspection the names and addresses of persons authorized to take the child(ren) from the group family day care home;

    • Health, medication and illness

      416.11(h)(1)(i) The caregivers also must: obtain written consent at the time of admission from the parent which authorizes the provider or other caregivers to obtain emergency health care for the child;

    • Health, medication and illness

      416.11(a)(3) The program must keep documentation of immunizations the child has received to date, in accordance with New York State Public Health Law.

    • Health, medication and illness

      416.11(a)(1) No child may be accepted for care in a child care program unless the program has been furnished with a written statement signed by a health care provider verifying that the child is able to participate in child care and currently appears to be free from contagious or communicable diseases. A child's medical statement must have been completed within the 12 months preceding the date of enrollment.

    • Safe sleep

      416.7(l) Other than for school age children, sleeping and napping arrangements must be made in writing between the parent and the program. Such arrangements shall include: the area of the home where the child will nap; whether the child will nap on a cot, mat, bed or a crib; and how the napping child will be supervised, consistent with the requirements of section 416.8 of this Part.

  4. Nov 29, 2023InspectionNo rules cited
  5. Nov 21, 2023Inspection3 rules cited
    • Health, medication and illness

      416.15(b)(11)(iii) In hiring caregivers subsequent to issuance of a license, a program: must ensure that a medical statement has been submitted before the person has any involvement with children in care, as required in section 416.11 of this Part;

    • Records and paperwork

      416.8(j)(3) When care is provided for children under the age of two years, there must be at least one caregiver present for every two children under the age of two years in attendance.

    • Supervision and ratios

      416.8(a) Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a caregiver's range of vision except as provided in section 416.8(b) of this Part and that the caregiver be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age, emotional, physical and cognitive development.

Copied from New York State Office of Children and Family Services on October 2, 2026; the state's records start around Oct 2023. Rule wording, severity and dates are the state's.

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FAQ

Questions about Soft Voices Daycare

Is Soft Voices Daycare licensed?

Yes. New York State Office of Children and Family Services lists it as licensed and operating, first licensed September 18, 2009.

When was Soft Voices Daycare last inspected?

New York State Office of Children and Family Services lists the most recent visit on September 28, 2026, with no rules cited. It lists 15 visits in the last 3 years.

Has Soft Voices Daycare had rules cited by the state?

Yes. Inspectors cited 16 rules across 5 of 15 visits in the last 3 years. For comparison: 79% of New York daycares had at least one rule cited in the last 3 years; the typical daycare had 4. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Soft Voices Daycare care for?

16, the licensed capacity on the state record.

What are Soft Voices Daycare's hours?

Monday to Friday, 7:00 AM to 5:30 PM. Holiday hours can differ.

How much does Soft Voices Daycare cost?

It has not listed its tuition. Call (718) 949-3640 to ask.

What is Soft Voices Daycare's phone number?

(718) 949-3640.

Where is Soft Voices Daycare?

Springfield Gardens, NY 11413. It is a home daycare, so the provider shares the street address with families directly.

Sources: New York State Office of Children and Family Services (license and visits) · U.S. Department of Labor, 2022 (county prices).