Ribbons & Bows Daycare II

53U Outdoor Area

“Replace the playground gate latches to ensure they are self-latching closures.”

Correction date in the state record: Apr 27, 2023

49U Indoor Space

“Clean the ventilation fan covers in the small steps classroom. Send pictures when completed.”

Correction date in the state record: Mar 13, 2023

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing (OCCL) received a complaint on February 9, 2023, regarding concerns about not permitting early intervention services to children in the center. An investigation was conducted on February 13, 2023. This complaint is substantiated for not permitting qualified professionals to complete observations or assessments of a child while at the center. A notice was sent to parents on February 13, 2023, stating the center would no longer allow therapists to provide services in the facility, and services must be conducted at the child s home.”

OCCL Standards Complaint (Substantiated)

“On October 28, 2022, a complaint was called into the Report Line and not accepted for investigation by the Institutional Abuse Unit (IA). The Office of Child Care Licensing (OCCL) received the complaint on October 29, 2022, and accepted it for investigation regarding an allegation of improper discipline. An investigation was conducted on November 7, 2022. This complaint is substantiated for improper discipline because multiple children and Staff #4 described a method of time-out which involves holding their hands above their head or extending their arms horizontally, which is inappropriate. An additional concern noted was the designated administrator was not present during the visit, nor was she present at previous visits on September 21, 2022, and March 29, 2022. Time cards submitted do not specify the administrator s physical presence at each center for which she is the designated administrator. Also, Staff #2 and Staff #3 identified themselves to LS Brady and LS Hackett as administrators, even though neither is qualified as an early childhood administrator nor are they the designated administrator.”

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing (OCCL) received a complaint on September 8, 2022, alleging the center did not follow its termination policy, the center does not have sufficient staff to fulfill direct child care functions, and lack of supervision. An investigation was conducted on September 21, 2022. The complaint is substantiated for lack of supervision because a staff member admitted she was unaware a child had left the classroom until another staff member brought the child back to the classroom. The complaint is substantiated for insufficient staff because attendance records show Staff #1, who is unqualified, was left alone with children the week of September 19, 2022, through September 23, 2022. There is no evidence to substantiate the allegation the center did not follow its termination policy because the parent handbook states the center reserves the right to terminate a child s care at any time for any uncontrollable behavior from either the child or parent/guardian or other family members. Additional concerns noted were staff did not allow LS Brady immediate access when she attempted to re-enter the center after going to her vehicle to contact OCCL, and LS Brady could not review a staff member s file to determine if he had the necessary training in the center s day-to-day operations. Additionally, proper staff-to-child ratios were not being followed on September 21, 2022, when an unqualified staff member was alone with children in a classroom.”

OCCL Standards Complaint (Substantiated)

“On March 24, 2022, a complaint was called into OCCL regarding improper discipline and lack of supervision. An investigation was conducted on March 29, 2022. This complaint is substantiated for lack of supervision because multiple children confirmed that Staff #1 sleeps while caring for children and Staff #1 failed to intervene when children were fighting during the specialists visit. This complaint is substantiated for improper discipline because the Reporter and a child confirmed that Staff #1 yells at children. An additional concern noted was improper staff-to-child ratio because Staff #1 left 15 preschool-age children alone unattended while taking a group of children to the bathroom during the specialists visit and when Staff #1 returned to the classroom there were 18 children present with only Staff #1.”