Skip to content
Child care center 

Primrose School of Plano at Headquarters

6788 Headquarters Dr, Plano, TX 750244.9· 60 reviews
licensed capacity
266
open each week
5 days
a week, county median
$191
year first permitted
2018

We are a directory, not the daycare. We cannot hold a spot, enroll a child or answer questions about care.

Own this daycare? Claim it
Licensed by the stateInspection record

About

About Primrose School of Plano at Headquarters

Primrose School of Plano at Headquarters is a licensed child care center in Plano, Texas. The state has permitted it since May 23, 2018, for up to 266 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 6:30 AM to 6:30 PM. It describes its programs: after-school care, before-school care, infant care and pre-k.

Texas Health and Human Services, Child Care Regulation made 28 visits in the last 3 years and cited 6 rules across 5 of them. The visit list, in the state's words, is below.

InfantsPreschool / pre-KBefore- and after-schoolSummer campOpens before 7 AM

Ages served: infants, toddlers, preschoolers and school-age children

From the state license
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
6:30 AM to 6:30 PM
Licensed capacity
266 children

Hours

Hours

MondayToday6:30 AM to 6:30 PM
Tuesday6:30 AM to 6:30 PM
Wednesday6:30 AM to 6:30 PM
Thursday6:30 AM to 6:30 PM
Friday6:30 AM to 6:30 PM
SaturdayNot listed
SundayNot listed
From the state licenseHours it lists: “M-F 6:30 am-6:30 pm”

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license
ProgramsAfter-school care, before-school care, infant care, pre-k, preschool, summer camp and toddler care
CurriculumBalanced Learning®
Parent updatesParent app (Procare)
Licensed capacity266 childrenFrom the state license
A daycare without an item may still offer it; ask.

Cost

Tuition and costs

Primrose School of Plano at Headquarters has not listed its tuition. For comparison, full-time infant care at a child care center in Collin County has a median price of $191 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
Collin County medians, full time, per week

Infant

Center$191
Home daycare$167

Toddler

Center$176
Home daycare$158

Preschool

Center$170
Home daycare$156

School age

Center$162
Home daycare$149

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Primrose School of Plano at Headquarters

License

Status
Licensed and operating
License type
Full Permit
Capacity
266 children
Ages
Infants, toddlers, preschoolers and school-age children
Permit issued
2018
License number
#1664125
See the state's record

Summary

28 visits in the last 3 years · Last visit Sep 10, 2026: no rules cited

Rules cited on 5 of 28 visits · 6 rules in all · 6 corrected

  • Supervision and ratios 4
  • Discipline and child guidance 2

For comparison: 78% of Texas daycares had at least one rule cited in the last 3 years; the typical daycare had 3.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 54 visits
  1. Sep 10, 2026InspectionNo rules cited
  2. May 28, 2026InspectionNo rules cited
  3. Apr 14, 2026InspectionNo rules cited
  4. Apr 13, 2026Visit2 rules cited
    • Supervision and ratiosHigh risk

      746.1205(a)(4) - Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity

      “During an investigation it was found that a child was left unsupervised in a classroom at the operation.”

      The state verified the correction on May 28, 2026

    • Discipline and child guidanceHigh risk

      746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      “Caregivers did not demonstrate competency when operation policy was not followed in regards to name-to-face checks. Caregivers missed two opportunities for a name-to-face.”

      The state verified the correction on May 28, 2026

  5. Mar 26, 2026InspectionNo rules cited
  6. Nov 10, 2025InspectionNo rules cited
  7. Oct 24, 2025InspectionNo rules cited
  8. Oct 23, 2025Visit1 rule cited
    • Supervision and ratiosHigh risk

      746.1205(a)(4) - Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity

      “This standard was found to be deficient. Two caregivers miscommunicated and 4 children were left unattended in a classroom for under 2 minutes.”

      The state verified the correction on Nov 10, 2025

  9. Jul 9, 2025InspectionNo rules cited
  10. Jul 8, 2025VisitNo rules cited
Show 44 earlier visits
  1. Jul 2, 2025InspectionNo rules cited
  2. Jun 16, 2025InspectionNo rules cited
  3. Jun 12, 2025Visit1 rule cited
    • Supervision and ratiosMedium High risk

      746.1203(4) - Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs

      “This standard was found to be deficient.”

      The state verified the correction on Jul 2, 2025

  4. Apr 10, 2025InspectionNo rules cited
  5. Apr 4, 2025InspectionNo rules cited
  6. Apr 4, 2025VisitNo rules cited
  7. Aug 26, 2024InspectionNo rules cited
  8. Aug 22, 2024VisitNo rules cited
  9. Aug 5, 2024InspectionNo rules cited
  10. Jul 30, 2024InspectionNo rules cited
  11. Jul 26, 2024Visit1 rule cited
    • Supervision and ratiosHigh risk

      746.1205(a)(4) - Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity

      The state verified the correction on Aug 5, 2024

  12. Jun 6, 2024InspectionNo rules cited
  13. May 24, 2024InspectionNo rules cited
  14. May 23, 2024Visit1 rule cited
    • Discipline and child guidanceHigh risk

      746.2805(1) - Prohibited Punishments - Corporal Punishment

      “Based on the investigation it was determined that a caregiver hit a child.”

      The state verified the correction on Jun 6, 2024

  15. May 13, 2024InspectionNo rules cited
  16. Feb 22, 2024InspectionNo rules cited
  17. Feb 20, 2024VisitNo rules cited
  18. Nov 29, 2023InspectionNo rules cited
  19. Oct 24, 2023InspectionNo rules cited
  20. Oct 20, 2023Visit1 rule cited
    • Supervision and ratiosHigh risk

      746.1205(a)(4) - Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity

      “This standard was found to be deficient during the investigation.”

      The state verified the correction on Nov 29, 2023

  21. Jul 3, 2023InspectionNo rules cited
  22. Jun 29, 2023InspectionNo rules cited
  23. Jun 13, 2023InspectionNo rules cited
  24. May 26, 2023InspectionNo rules cited
  25. May 25, 2023Visit1 rule cited
    • Supervision and ratiosHigh risk

      746.1205(a)(4) - Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity

      “This standard was evaluated during the investigation and was found to be deficient. A caregiver did not properly account for all children while transitioning a group of children to the playground, which resulted in a child being left unsupervised in a classroom for more than five minutes.”

      The state verified the correction on Jul 3, 2023

  26. May 6, 2023Complaint investigation2 rules cited
    • Discipline and child guidanceHigh risk

      746.1201(2) - Responsibilities of Employees and Caregivers -Relate to Children

      “Based on a review of the information obtained during a DFPS investigation it was determined that a caregiver at the operation does not show patience or respect to the children in care. The caregiver is aggressive in her mannerisms and does not demonstrate courtesy to the children in care.”

      The state verified the correction on Jun 29, 2023

    • Discipline and child guidanceHigh risk

      746.2805(1) - Prohibited Punishments - Corporal Punishment

      “Based on a review of the information obtained during a DFPS investigation it was determined that a caregiver was observed, on two occasions, to have engaged in corporal punishment of children in care.”

      The state verified the correction on Jun 29, 2023

  27. Mar 29, 2023InspectionNo rules cited
  28. Mar 3, 2023InspectionNo rules cited
  29. Feb 28, 2023Visit1 rule cited
    • Supervision and ratiosHigh risk

      746.1205(a)(4) - Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity

      “This standard was found to be deficient during the investigation as the caregiver admitted to not conducting thorough name-to-face roll call which resulted in a child being left alone and unsupervised in a classroom.”

      The state verified the correction on Mar 29, 2023

  30. Aug 9, 2022InspectionNo rules cited
  31. Aug 5, 2022VisitNo rules cited
  32. Aug 1, 2022InspectionNo rules cited
  33. Jul 29, 2022InspectionNo rules cited
  34. Jul 14, 2022InspectionNo rules cited
  35. Jul 12, 2022Visit2 rules cited
    • Records and paperworkMedium High risk

      746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk

      “The operation failed to notify the child’s parents immediately when their child was left unattended while in care.”

      The state verified the correction on Aug 1, 2022

    • Supervision and ratiosHigh risk

      746.1203(4) - Responsibilities of Caregivers - Supervision of Children

      “A child was left unsupervised in a hallway at the operation.”

      The state verified the correction on Aug 1, 2022

  36. Feb 8, 2022InspectionNo rules cited
  37. Feb 1, 2022Visit1 rule cited
    • Discipline and child guidanceHigh risk

      746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      “This standard was tasked over for this investigation and found to be deficient. The caregiver did not used good judgement when she didn't not ensuring that the bottle given to the infant was for the child by double checking the name, and performing a name to face check with the second caregiver present.”

      The state verified the correction on Apr 4, 2022

  38. Jan 24, 2022InspectionNo rules cited
  39. Jan 20, 2022VisitNo rules cited
  40. Dec 23, 2021InspectionNo rules cited
  41. Dec 21, 2021Visit2 rules cited
    • Discipline and child guidanceHigh risk

      746.2805(6) - Prohibited Punishments - Humiliating, Rejecting, Yelling

      “This standard was tasked over for this investigation and found to be deficient. During the course of this investigation it was determined that the caregiver mentioned in the allegation was observed and overheard yelling at children in care.”

      The state verified the correction on Jan 20, 2022

    • Safety and hazardsHigh risk

      746.3703(d) - No Smoking or Use of Tobacco Including E-Cigarettes or Vaporizers

      “This standard was tasked over for this investigation and found to be deficient. During the course of this investigation it was determined that the caregiver named in the allegation was observed using a tobacco vaporizer while present in the classroom.”

      The state verified the correction on Jan 20, 2022

  42. Dec 21, 2021Complaint investigation2 rules cited
    • Discipline and child guidanceHigh risk

      746.2805(6) - Prohibited Punishments - Humiliating, Rejecting, Yelling

      “This standard was tasked over for this investigation and found to be deficient. During the course of this investigation it was determined that the caregiver mentioned in the allegation was observed and overheard yelling at children in care.”

      The state verified the correction on Jan 20, 2022

    • Safety and hazardsHigh risk

      746.3703(d) - No Smoking or Use of Tobacco Including E-Cigarettes or Vaporizers

      “This standard was tasked over for this investigation and found to be deficient. During the course of this investigation it was determined that the caregiver named in the allegation was observed using a tobacco vaporizer while present in the classroom.”

      The state verified the correction on Jan 20, 2022

  43. Oct 14, 2021InspectionNo rules cited
  44. Oct 13, 2021VisitNo rules cited

Copied from Texas Health and Human Services, Child Care Regulation on October 1, 2026; the state's records start around Sep 2021. Rule wording, severity and dates are the state's.

Reviews

Parent reviews

No parent reviews yet

If your child goes or went here, your review helps other parents. We check every review against our review guidelines.

Your rating

Daycares near Primrose School of Plano at Headquarters

FAQ

Questions about Primrose School of Plano at Headquarters

Is Primrose School of Plano at Headquarters licensed?

Yes. Texas Health and Human Services, Child Care Regulation lists it as licensed and operating, with a permit issued May 23, 2018.

When was Primrose School of Plano at Headquarters last inspected?

Texas Health and Human Services, Child Care Regulation lists the most recent visit on September 10, 2026, with no rules cited. It lists 28 visits in the last 3 years.

Has Primrose School of Plano at Headquarters had rules cited by the state?

Yes. Inspectors cited 6 rules across 5 of 28 visits in the last 3 years; 6 show a correction in the state record. For comparison: 78% of Texas daycares had at least one rule cited in the last 3 years; the typical daycare had 3. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Primrose School of Plano at Headquarters care for?

266, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does Primrose School of Plano at Headquarters accept child care subsidies?

The state record does not list it as accepting subsidies. Ask the provider directly.

What are Primrose School of Plano at Headquarters' hours?

Monday to Friday, 6:30 AM to 6:30 PM. These are the hours on the state record. Holiday hours can differ.

How much does Primrose School of Plano at Headquarters cost?

It has not listed its tuition. Call (972) 682-3315 to ask.

What is Primrose School of Plano at Headquarters' phone number?

(972) 682-3315.

Where is Primrose School of Plano at Headquarters?

6788 Headquarters Dr, Plano, TX 75024. The nearest other daycare we list is Legacy Day School, 0.9 miles away.

Sources: Texas Health and Human Services, Child Care Regulation (license and visits) · U.S. Department of Labor, 2022 (county prices).