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Child care center 

Primrose School of Chapel Hill East

4527 Pope Rd, Durham, NC 277074.4· 30 reviews
licensed capacity
185
open each week
5 days
a week, county median
$317

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Licensed by the stateInspection record

About

About Primrose School of Chapel Hill East

Primrose School of Chapel Hill East is a licensed child care center in Durham, North Carolina. It is licensed by the state, for up to 185 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 7:00 AM to 6:00 PM.

The North Carolina Division of Child Development and Early Education made 11 visits in the last 3 years and cited 33 rules across 8 of them. The visit list, in the state's words, is below.

InfantsSchool-age

Ages served: infants, toddlers, preschoolers and school-age children

From the state license
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
Closed today
Licensed capacity
185 children

Hours

Hours

Monday7:00 AM to 6:00 PM
Tuesday7:00 AM to 6:00 PM
Wednesday7:00 AM to 6:00 PM
Thursday7:00 AM to 6:00 PM
Friday7:00 AM to 6:00 PM
SaturdayNot listed
SundayTodayNot listed

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license
Licensed capacity185 childrenFrom the state license

Cost

Tuition and costs

Primrose School of Chapel Hill East has not listed its tuition. For comparison, full-time infant care at a child care center in Durham County has a median price of $317 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
Durham County medians, full time, per week

Infant

Center$317
Home daycare$228

Toddler

Center$239
Home daycare$202

Preschool

Center$188
Home daycare$191

School age

Center$102
Home daycare$103

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Primrose School of Chapel Hill East

License

Status
Licensed and operating
License type
Five Star Center License
Capacity
185 children
Ages
Infants, toddlers, preschoolers and school-age children
License number
#32002271
See the state's record

Summary

11 visits in the last 3 years · Last visit Aug 28, 2026: 3 rules cited

Rules cited on 9 of 11 visits · 33 rules in all · 30 corrected

  • Health, medication and illness 14
  • Staff training and qualifications 7
  • Records and paperwork 5
  • Food and nutrition 3
  • Safety and hazards 2
  • Supervision and ratios 1
  • Background checks 1

For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 11 visits
  1. Aug 28, 2026Inspection3 rules cited
    • Health, medication and illness

      On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    • Records and paperwork

      Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    • Health, medication and illness

      Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

  2. Jul 7, 2026Inspection1 rule cited
    • Supervision and ratios

      Children were not adequately supervised at all times.

      The state verified the correction on Jul 7, 2026

  3. Feb 9, 2026Inspection6 rules cited
    • Staff training and qualifications

      A valid qualification letter was not on file and available to review at the facility.

      The state verified the correction on Feb 24, 2026

    • Staff training and qualifications

      All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.

      The state verified the correction on Feb 20, 2026

    • Staff training and qualifications

      All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.

      The state verified the correction on Feb 20, 2026

    • Background checks

      Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

      The state verified the correction on Feb 20, 2026

    • Health, medication and illness

      Parent's medication authorization did not include required information.

      The state verified the correction on Feb 20, 2026

    • Food and nutrition

      Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.

      Corrected during the visit

  4. Feb 9, 2026Inspection6 rules cited
    • Staff training and qualifications

      A valid qualification letter was not on file and available to review at the facility.

      The state verified the correction on Feb 24, 2026

    • Staff training and qualifications

      All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.

      The state verified the correction on Feb 20, 2026

    • Staff training and qualifications

      All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.

      The state verified the correction on Feb 20, 2026

    • Background checks

      Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

      The state verified the correction on Feb 20, 2026

    • Health, medication and illness

      Parent's medication authorization did not include required information.

      The state verified the correction on Feb 20, 2026

    • Food and nutrition

      Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.

      Corrected during the visit

  5. Jan 15, 2026InspectionNo rules cited
  6. Dec 29, 2025InspectionNo rules cited
  7. Sep 3, 2025Inspection10 rules cited
    • Staff training and qualifications

      The professional development plan was not reviewed annually.

      The state verified the correction on Sep 18, 2025

    • Records and paperwork

      All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

      Corrected during the visit

    • Health, medication and illness

      On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

      The state verified the correction on Sep 18, 2025

    • Records and paperwork

      Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

      The state verified the correction on Sep 18, 2025

    • Health, medication and illness

      Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

      The state verified the correction on Sep 18, 2025

    • Health, medication and illness

      Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

      The state verified the correction on Sep 18, 2025

    • Health, medication and illness

      Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

      The state verified the correction on Sep 18, 2025

    • Health, medication and illness

      Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.

      The state verified the correction on Sep 18, 2025

    • Food and nutrition

      Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.

      The state verified the correction on Sep 18, 2025

    • Safety and hazards

      Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division.

      The state verified the correction on Sep 24, 2025

  8. Apr 8, 2025Inspection1 rule cited
    • Health, medication and illness

      Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

      The state verified the correction on Apr 18, 2025

  9. Jan 16, 2025Inspection1 rule cited
    • Records and paperwork

      Incident logs were not completed and maintained as required.

      The state verified the correction on Jan 24, 2025

  10. Sep 10, 2024Inspection8 rules cited
    • Staff training and qualifications

      Staff did not complete the health and safety training within one year of employment.

      The state verified the correction on Sep 20, 2024

    • Health, medication and illness

      Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.

      The state verified the correction on Sep 20, 2024

    • Records and paperwork

      Emergency information did not name childs health care professional.

      The state verified the correction on Sep 20, 2024

    • Staff training and qualifications

      All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.

      The state verified the correction on Sep 28, 2024

    • Staff training and qualifications

      All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.

      The state verified the correction on Sep 28, 2024

    • Health, medication and illness

      Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

      The state verified the correction on Sep 20, 2024

    • Health, medication and illness

      A drug or medicine was administered after its expiration date.

      The state verified the correction on Sep 20, 2024

    • Health, medication and illness

      Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

      The state verified the correction on Sep 20, 2024

Show 1 earlier visit
  1. May 1, 2024Inspection3 rules cited
    • Health, medication and illness

      Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.

      The state verified the correction on May 15, 2024

    • Food and nutrition

      Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.

      The state verified the correction on May 15, 2024

    • Safety and hazards

      Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division.

      The state verified the correction on May 15, 2024

Copied from the North Carolina Division of Child Development and Early Education on October 4, 2026; the state's records start around Oct 2023. Rule wording, severity and dates are the state's.

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FAQ

Questions about Primrose School of Chapel Hill East

Is Primrose School of Chapel Hill East licensed?

Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.

When was Primrose School of Chapel Hill East last inspected?

The North Carolina Division of Child Development and Early Education lists the most recent visit on August 28, 2026, with 3 rules cited. It lists 11 visits in the last 3 years.

Has Primrose School of Chapel Hill East had rules cited by the state?

Yes. Inspectors cited 33 rules across 9 of 11 visits in the last 3 years; 30 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Primrose School of Chapel Hill East care for?

185, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does Primrose School of Chapel Hill East accept child care subsidies?

The state record does not list it as accepting subsidies. Ask the provider directly.

What are Primrose School of Chapel Hill East's hours?

Monday to Friday, 7:00 AM to 6:00 PM. Holiday hours can differ.

How much does Primrose School of Chapel Hill East cost?

It has not listed its tuition. Call (919) 491-5686 to ask.

What is Primrose School of Chapel Hill East's phone number?

(919) 491-5686.

Where is Primrose School of Chapel Hill East?

4527 Pope Rd, Durham, NC 27707. The nearest other daycare we list is Childrens Cooperative Playschool, 0.1 miles away.

Sources: The North Carolina Division of Child Development and Early Education (license and visits) · U.S. Department of Labor, 2022 (county prices).