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Child care center 

Primrose School at West Lake

4501 West Lake Rd, Apex, NC 275394.2· 52 reviews
licensed capacity
186
open each week
5 days
a week, county median
$307

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Licensed by the stateInspection record

About

About Primrose School at West Lake

Primrose School at West Lake is a licensed child care center in Apex, North Carolina. It is licensed by the state, for up to 186 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 7:00 AM to 6:00 PM.

The North Carolina Division of Child Development and Early Education made 12 visits in the last 3 years and cited 7 rules across 3 of them. The visit list, in the state's words, is below.

InfantsSchool-age

Ages served: infants, toddlers, preschoolers and school-age children

From the state license
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
Closed today
Licensed capacity
186 children

Hours

Hours

Monday7:00 AM to 6:00 PM
Tuesday7:00 AM to 6:00 PM
Wednesday7:00 AM to 6:00 PM
Thursday7:00 AM to 6:00 PM
Friday7:00 AM to 6:00 PM
SaturdayNot listed
SundayTodayNot listed

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license
Licensed capacity186 childrenFrom the state license

Cost

Tuition and costs

Primrose School at West Lake has not listed its tuition. For comparison, full-time infant care at a child care center in Wake County has a median price of $307 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
Wake County medians, full time, per week

Infant

Center$307
Home daycare$217

Toddler

Center$251
Home daycare$201

Preschool

Center$189
Home daycare$202

School age

Center$99
Home daycare$112

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Primrose School at West Lake

License

Status
Licensed and operating
License type
Five Star Center License
Capacity
186 children
Ages
Infants, toddlers, preschoolers and school-age children
License number
#92003528
See the state's record

Summary

12 visits in the last 3 years · Last visit Jan 14, 2026: 3 rules cited

Rules cited on 3 of 12 visits · 7 rules in all · 7 corrected

  • Discipline and child guidance 3
  • Background checks 1
  • Health, medication and illness 1
  • Food and nutrition 1
  • Records and paperwork 1

For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 14 visits
  1. Jan 14, 2026Inspection3 rules cited
    • Background checks

      Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

      The state verified the correction on Jan 15, 2026

    • Health, medication and illness

      Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

      Corrected during the visit

    • Food and nutrition

      Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.

      Corrected during the visit

  2. Aug 20, 2025InspectionNo rules cited
  3. Feb 5, 2025InspectionNo rules cited
  4. Aug 6, 2024InspectionNo rules cited
  5. Jun 27, 2024InspectionNo rules cited
  6. May 15, 2024InspectionNo rules cited
  7. Apr 15, 2024InspectionNo rules cited
  8. Apr 10, 2024Inspection1 rule cited
    • Records and paperwork

      Children's records were not made available for review.

      The state verified the correction on Apr 15, 2024

  9. Mar 18, 2024Inspection3 rules cited
    • Discipline and child guidance

      Discipline was related to food, rest or toileting.

      The state verified the correction on Mar 20, 2024

    • Discipline and child guidance

      Child was handled roughly.

      The state verified the correction on Mar 20, 2024

    • Discipline and child guidance

      Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.

      The state verified the correction on Mar 20, 2024

  10. Mar 6, 2024InspectionNo rules cited
Show 4 earlier visits
  1. Jan 2, 2024InspectionNo rules cited
  2. Nov 29, 2023InspectionNo rules cited
  3. Oct 11, 2023Inspection1 rule cited
    • Discipline and child guidance

      Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.

      The state verified the correction on Jan 17, 2024

  4. Oct 10, 2023InspectionNo rules cited

Copied from the North Carolina Division of Child Development and Early Education on October 4, 2026; the state's records start around Oct 2023. Rule wording, severity and dates are the state's.

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FAQ

Questions about Primrose School at West Lake

Is Primrose School at West Lake licensed?

Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.

When was Primrose School at West Lake last inspected?

The North Carolina Division of Child Development and Early Education lists the most recent visit on January 14, 2026, with 3 rules cited. It lists 12 visits in the last 3 years.

Has Primrose School at West Lake had rules cited by the state?

Yes. Inspectors cited 7 rules across 3 of 12 visits in the last 3 years; 7 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Primrose School at West Lake care for?

186, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does Primrose School at West Lake accept child care subsidies?

The state record does not list it as accepting subsidies. Ask the provider directly.

What are Primrose School at West Lake's hours?

Monday to Friday, 7:00 AM to 6:00 PM. Holiday hours can differ.

How much does Primrose School at West Lake cost?

It has not listed its tuition. Call (919) 662-1322 to ask.

What is Primrose School at West Lake's phone number?

(919) 662-1322.

Where is Primrose School at West Lake?

4501 West Lake Rd, Apex, NC 27539. The nearest other daycare we list is The New School #2, 1.8 miles away.

Sources: The North Carolina Division of Child Development and Early Education (license and visits) · U.S. Department of Labor, 2022 (county prices).