Nemours Child Development Center

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing received a complaint on September 12, 2024, regarding allegations of improper staff-to-child ratio. An investigation was conducted on September 19, 2024. Based on the results of this investigation, this complaint is substantiated for improper staff-to child ratio. LS #1 and LS #2 observed two classrooms out of correct staff-to-child ratio at the time of the visit, as well as reviewing two weeks of attendance documentation showing classrooms with incorrect staff-to-child ratio on September 18 and 19, 2024. Additional concerns noted at the visit were LS #1 and LS #2 observed an administrator remove one child from a classroom to correct ratios and take the child to front desk in the lobby which is not licensed child care space. In addition, the specialists observed empty cribs in the infant room that were less than 18 inches apart. Staff in the classroom stated the cribs are not moved further apart when infants are in the cribs.”

OCCL Standards Complaint (Substantiated)

“On April 15, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding children being cared for in inappropriate indoor spaces, insufficient staff to maintain ratios, and failing to notify OCCL of flooding. An investigation was conducted on April 24, 2024. Based on the documentation reviewed, interviews conducted, and observations during the visit, this complaint is substantiated for children being cared for in inappropriate indoor spaces because staff stated children were sometimes being cared for at the front desk area at the end of the day. There is no evidence to substantiate this complaint for insufficient staff to maintain ratios, or failure to notify OCCL of flooding, as attendance records documented correct ratios were maintained and the flooding that occurred did not affect the center s ability to operate. Non-Compliance Cited Reg 49 Indoor Space A licensee shall ensure interior space designed for children's use is available to children when the center is in operation. 1. The space must be arranged to allow each child adequate space for free movement and active play. 2. A center must have at least 35 square feet of usable floor space for each child in each area or room used by children.”

20U Positive Behavior Management

“A licensee shall ensure that all staff use prevention strategies, appropriate redirection rather than restraint, and positive developmentally-appropriate methods of behavior supports for the children, which encourage self-control, self-direction, positive self-esteem, social responsibility, and cooperation. Center acted quickly by placing staff member on leave, 3/8/2024, the day of the incident and terminated staff member on 3/15/2024.”

Correction date in the state record: Mar 15, 2024

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing (OCCL) received a complaint on January 18, 2024, regarding incorrect staff-to-child ratio. An investigation was conducted on January 24, 2024. Based on staff interviews and documentation received, this complaint is substantiated for incorrect staff-to-child ratio. Four staff members interviewed stated they have had incorrect staff-to-child ratio in their classrooms. Based on documentation, there were at least four instances where there was incorrect staff-to-child ratio in classrooms with durations ranging from six minutes to thirty-nine minutes.”

30U Personnel Files

“Ensure staff files are complete. Staff #6 need 7- OCCL health and Safety training and medication”

Correction date in the state record: Feb 21, 2024

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing (OCCL) received a complaint on August 30, 2023, regarding incorrect staff-to-child ratio. An investigation was conducted on September 5, 2023. This complaint is substantiated for incorrect staff-to-child ratio because attendance records documented classrooms were not in correct ratio and multiple staff members stated their classrooms have been out of correct ratio.”

61U Diapering and Soiled Clothing

“Ensure a working foot-activated diaper pail is repaired or replaced in the twos classroom.”

Correction date in the state record: Jan 18, 2023

53U Outdoor Area

“Ensure the playground fall zones have plenty of protection. Rake or add mulch as needed.”

Correction date in the state record: Feb 7, 2023

40U Child Files

“Ensure child files are complete. The date of enrollment is needed in or on files for children #1-20. An emergency card is needed for Child #12. An administration of medication forms is needed for Children #9, 13, 16, and 21. All infants need MAR's when using diaper cream. An infant feeding schedule is needed for Children #9 and 16. Update infant feeding schedules monthly.”

Correction date in the state record: Feb 7, 2023

30U Personnel Files

“Ensure all staff files are complete. Professional development is needed for staff #4, 7, 9, 10, 14, 18, 20, 21, and 25. Annual review of safe sleep is needed for staff #3, 7, and 25. Annual review of abuse and neglect is needed for staff #3, 7, and 25. OCCL Health and Safety training is needed for staff #1, 8, 20, 21, and 25. Adult abuse registry check is needed for staff #14. Service letter are needed for staff #6, 14 and 16. CPR only is needed for staff #17. Administration of medication is needed for staff #14. Fingerprint receipts are needed for Staff #7, 10, 14 . An eligibility letter is needed for Staff #24.”

Correction date in the state record: Feb 7, 2023

OCCL Standards Complaint (Substantiated)

“On December 12, 2022, the Office of Child Care Licensing (OCCL) received a complaint regarding sanitation practices, not following health exclusion policies, and the uncleanliness of the toddler classrooms, including furniture and toys. An investigation was conducted on December 13, 2022. This complaint is substantiated for failure to follow sanitation regulations because the specialists observed dirty classroom areas, furniture, and toys. The staff also stated different procedures for cleaning toys and classroom areas, that did not follow the administrator s description of classroom cleaning procedures. There is no evidence to substantiate this complaint for failure to follow health exclusion policies because neither the staff or the Reporter clearly identified situations requiring exclusions from the center.”